Pruitthealth - Santa Rosa in Milton, FL

Pruitthealth - Santa Rosa is a nursing home community in Milton, FL.

Information last verified: June 4, 2026

5530 Northrop Road, Milton, FL 32570

For more information about senior living options: (866) 208-4318

4.2 from 115 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Pruitthealth - Santa Rosa

common 38 reviews mention this

Staff warmth and attentiveness stand out

Residents and families frequently describe the staff as kind and attentive.

Across many reviews, families and residents describe being greeted warmly, treated respectfully, and helped with day-to-day needs. Several people specifically call out nurses and CNAs as responsive, including accounts of staff going out of their way to help with personal needs. A few reviews also describe trouble getting attention at times, so the experience can vary by shift or unit.

caveat 28 reviews mention this

Cleanliness gets both praise and backlash

Cleanliness is a major theme, with complaints at the low end of the spectrum.

Many reviewers say the facility looks clean, smells fresh, and rooms are kept up with help from housekeepers. Others report serious concerns like dirty rooms, foul odor, and unclean floors, along with claims that staff were not cleaning residents properly. The pattern suggests cleanliness may be inconsistent depending on the situation described in each review.

caveat 22 reviews mention this

Food quality is frequently mentioned

Dining comes up often, ranging from fine to very negative.

Some reviews say the food isn’t bad, is good, or even outstanding, and a few mention choices and menus. At the same time, multiple reviews complain about cold food, limited items, or food that leaves a lot to be desired, including claims that trays arrived in poor condition. Overall, food satisfaction does not appear to be consistent across reviews.

common 3 reviews mention this

Planned activities help pass time

Residents describe regular activities and scheduling that keeps them engaged.

Reviews mention a steady schedule of activities and point to staff roles supporting resident engagement. One reviewer notes an improvement with a new activity director, while another highlights music and games as part of daily life. A third review also says the facility works to make sure residents have fun activities available.

common 29 reviews mention this

Skilled nursing and rehab support

Reviews discuss skilled nursing and therapy care as a core reason families choose Pruitt.

Several reviews describe rehab and therapy experiences positively, including help getting stronger and support aimed at discharge. Others focus on nursing care and day-to-day assistance, while a subset raises concerns about neglected needs, communication, or follow-through. Taken together, residents and families often discuss the day-to-day care delivery as a key part of their experience.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

120 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Pensacola Regional (13 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Hospitals

Santa Rosa Medical Center - Emergency Room (0.2 miles)
Florida Department of Children & Families (1.3 miles)
West Florida Community Care Center (1.3 miles)
Sacred Heart Hospital (5.3 miles)
Baptist Health Care (6.3 miles)
Sacred Heart (11.1 miles)
Baptist Medical Group (11.6 miles)

Physicians

Center For Total Women's Health (0.3 miles)
Baptist Medical Group - Gastroenterology (0.3 miles)
Berryhill Orthopaedics (0.4 miles)
Dr's Office (0.4 miles)
Santa Rosa Orthopaedics (0.8 miles)
Watson Alternative Health & Weight Loss Center (1.3 miles)
Anju Garg (2.8 miles)

Pharmacies

Rx Express of Milton (0.3 miles)
Winn-Dixie (0.7 miles)
Medicine Shoppe (1.4 miles)
Walgreens (1.5 miles)
CVS Pharmacy (1.6 miles)
Winn-Dixie (5.4 miles)
CVS Pharmacy (6.3 miles)

Restaurants

Davids Catfish House (1.1 miles)
Whataburger (1.4 miles)
El Paso Mexican Grill (1.5 miles)
Tastee Freez (1.5 miles)
McDonald's (1.6 miles)
Blackwater Bistro (2 miles)
Taco Bell (2 miles)

Places of Worship

First Assembly of God (1.7 miles)
Pensacola Mosque (11.3 miles)
Olive Baptist Church (12.7 miles)

Cafes

Panera Bread (4.2 miles)
Starbucks (10.3 miles)
Panera Bread (11.9 miles)

Frequently Asked Questions

Where is Pruitthealth - Santa Rosa?

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