5530 Northrop Road, Milton, FL 32570
For more information about senior living options: (844) 490-3973
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Yolanda is a wonderful CNA who is kind and patient. Pruitt is a clean facility with amazing housekeepers who keep rooms tidy every day. Courtney and McKenzie provide helpful, kind, and passionate care. The facility is wonderful and its employees, such as Jill, Desiree, and Amber, are awesome. The staff are amazing, and Caden is particularly caring and genuine. The memory care unit has a working TV in the main area for residents. The nurses and nurse assistants are very attentive and helpful. Priscilla is an important asset who treats all patients well and remains calm and consistent. Most CNAs are kind and helpful, with some special touches that improve patient comfort. The staff at PruittHealth-Santa Rosa are friendly, knowledgeable, and go out of their way to help. The rehab team provides excellent care and helps patients return home as expected. Yolanda is a God-sent, encouraging and caring presence who helps with needs and makes patients feel valued. The overall experience is positive and the staff are a blessing. The nurses go above and beyond in personal care; the staff feel like family. The facility is clean with no odors, has pleasant d?cor, and the nursing staff is amazing.
The facility has staff who sit on their phones instead of checking on patients. They run out of juice for patients and are short on food items. Staff tell people to come in and then send them home, and they are rude, insulting, and even curse at new patients. There is no real management to speak with, and when someone is available they do not care. Many staff claim to be managers but are not; turnover is very high. Food tray staff do not wear gloves, and long fingernails handle food. The place is described as disgusting, and complaints are ignored or nothing is done. The food is horrible.There is a broad mix of experiences reported about Pruitt Health facilities, with many families praising the caring, compassionate people who work there, and a number of concern-filled accounts that center on management, operations, and day-to-day safety issues. Across locations, several reviewers describe dedicated staff who treat residents like family and go the extra mile to keep them comfortable. Yet, there are also recurring complaints about inconsistent leadership, communication gaps, and practical shortcomings that can leave families wary about the overall experience.
A steady thread of praise runs through the accounts of frontline caregivers. Yolanda stands out in multiple reviews as a wonderful CNA who is kind, patient, and genuinely helpful to both patients and their families. Other caregivers receive heartfelt thanks as well; Priscilla, the nurse in the unit, is repeatedly commended for her steady, compassionate approach and for treating all residents with patience and respect. Courtney and McKenzie are described as extremely helpful and passionate about the work, bringing quality care to the patients. Visitors frequently highlight nurses and CNAs who are attentive, accommodating, and quietly earning trust - names like Wes, Joy, Keke, Cece, Tina, Desiree, and many others appear in glowing, almost family-like terms. The housekeeping and environmental services staff are also recognized as going above and beyond, contributing to a neat, welcoming atmosphere that reviewers associate with a well-run facility.
Rehabilitation and clinical care are portrayed as a mixed bag. On the positive side, several comments celebrate attentive nurses and nurse aides, as well as effective therapy teams (PT/OT) that help residents progress and regain function. Some reviewers specifically mention staff members by name as making a meaningful difference during rehab stays, and comment on a generally supportive clinical environment. On the other hand, at least one review casts doubt on rehab quality for a loved one, signaling that the facility may not be the best fit for every patient's rehabilitation needs. That account includes concerns about medication management, logistics after discharge, and timely follow-up, underscoring that experiences can vary significantly from person to person and location to location.
Food service and dining emerge as another area with divergent opinions. A number of reviewers acknowledge very positive aspects: cafeteria staff like Tonya, Keke, Cece, and Tina are described as welcoming and helpful to visitors, helping to create a warm dining atmosphere. Yet, at the same time, other comments are sharper, with one reviewer characterizing the food as horrible and noting concerns about overall meal quality. Food safety and hygiene are raised as a worry by some families - the practice of not wearing gloves and the presence of long nails while handling food are described as troubling. These apparent inconsistencies hint at a facility that can deliver compassionate, personable dining experiences in some shifts or locations, while in others leaving families uneasy about nutrition and safety.
Administration and management receive a broad spectrum of comments. Some reviewers critique leadership for promising actions and then not following through, or for a perception of indifference when concerns are raised. There are mentions of administrators who are responsive and engaged, and of office staff who help with admissions, paperwork, and day-to-day questions. Yet, other accounts describe a disconnect between families and those in charge, with frustrations about communication, responsiveness, and accountability. The contrast suggests a facility where the quality of leadership and its relationship with residents and families can differ depending on the unit, shift, or location.
Cleanliness, environment, and overall facility appearance are consistently noted as strengths in many reviews. The buildings are described as clean, well maintained, and visually pleasant, with d?cor that is colorful yet not overwhelming. Residents are said to move around safely, and visitors frequently remark on the general atmosphere as calm and orderly. The memory care environment, in particular, is touched on - some reviewers suggest simple improvements like adding another TV for patient entertainment, while others praise the existing amenities and the attention staff give to comfort and safety. The general sentiment across these comments is that a patient-centered environment is achievable here, and that many staff members contribute to a positive daily experience for residents.
Families and friends who have entrusted loved ones to Pruitt Health often express a strong sense of gratitude and relief when their relatives are thriving and well cared-for. The care experiences described include tender, personal attention; nurses who deliver consistent, compassionate management of daily needs; and a sense of belonging and family-like warmth fostered by many staff members. At the same time, several reviews urge prospective families to do their own homework - to check ratings from Medicare, to talk directly with administrators or staff, and to visit in person to gauge whether the facility's strengths align with their expectations and the needs of their loved ones. The overall portrait is not one-note: it blends stories of meaningful, loving care with cautionary notes about management, safety practices, and the logistics of daily operation.
In the end, what emerges is a facility with a substantial core of devoted caregivers who frequently leave a lasting, positive impact on residents and their families. The same sites also reveal areas where improvements are needed - particularly around management accountability, consistent communication, and ensuring strict adherence to food safety and rehabilitation best practices. For families considering Pruitt Health, the prevailing message is to look beyond lip service and spend time observing the level of care from the nursing and caregiving staff, the responsiveness of administration, and the day-to-day realities in the specific location you're considering. The stories collectively speak to a place where care can be excellent and deeply personal, but where outcomes may hinge on which team, which shift, and which facility you happen to encounter.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pensacola Regional (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pruitthealth - Santa Rosa in Milton, FL, is a vibrant assisted living community designed to provide both comfort and support for its residents. Nestled in a serene environment, this facility offers a comprehensive range of amenities that cater to the diverse needs and preferences of its residents.
Upon entering, you'll find a welcoming atmosphere complemented by features such as a beauty salon for personal grooming, a cozy dining room offering restaurant-style meals, and an inviting gaming room for social interactions. Residents can enjoy leisurely moments in the well-maintained garden or take advantage of the outdoor space for fresh air and relaxation. For those who value connectivity, Pruitthealth provides Wi-Fi/high-speed internet access throughout the community.
The care services offered at Pruitthealth - Santa Rosa prioritize the health and well-being of residents. With 24-hour supervision and an emergency call system in place, individuals can feel secure knowing assistance is always available. The dedicated team provides assistance with activities of daily living including bathing, dressing, and transfers. Specialized care options such as medication management and diabetes diet support ensure that every resident's health requirements are met with compassion and expertise.
Dining at Pruitthealth is tailored to accommodate special dietary restrictions while maintaining a focus on quality and taste. Residents are invited to participate in various engaging activities ranging from fitness programs to planned day trips, encouraging an active lifestyle filled with social interaction.
Conveniently located near numerous local amenities including cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals ensures that residents have everything they need within reach. With services like transportation arrangement for non-medical purposes and scheduled doctor appointments available, Pruitthealth - Santa Rosa truly prioritizes holistic living while fostering a sense of community among its residents.
Pruitthealth - Santa Rosa is located at 5530 Northrop Road, Milton, FL 32570 in Santa Rosa County, Florida
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