Santa Rosa Health & Rehabilitation Center

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Santa Rosa Health & Rehabilitation Center

5386 Broad Street, Milton, FL 32570

For more information about senior living options: (844) 490-3973

2 from 3 reviews
5 stars
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1
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1 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The Santa Rosa Health and Rehab Center features well-manicured grounds and simple, appropriate landscaping.
  • pro Upon entering the facility, visitors are greeted by a clean lobby with no foul odors.
  • pro Residents at the center appear well-groomed and receive attentive care from the staff.
  • pro The common areas of the facility are pleasant and offer engaging activities for residents, such as bingo and group outings.
  • pro Staff members interact positively with residents, creating an atmosphere of contentment and safety.
  • pro The availability of a hairdresser every Thursday adds to the overall positive experience for residents.

Cons

  • pro The facility is filthy, with uncleaned floors and a strong smell of urine in the rooms.
  • pro Patients often wait hours for assistance when they are in need of help, demonstrating poor staff responsiveness.
  • pro The food served is consistently cold or hard, indicating a lack of attention to meal quality.
  • pro There are reports of bugs and gnats present in the rooms, contributing to an unsanitary environment.
  • pro Patients receive infrequent bathing, with some only getting "baths" once a week or less.
  • pro Communication between staff and patients’ families is inadequate, leaving concerns unaddressed.
  • pro Despite requests for pain relief medication, staff show little compassion or urgency in addressing patients' needs.

Review

In recent reviews of senior care facilities, a stark contrast has emerged between the experiences at two distinct centers—one fraught with issues and complaints, and the other viewed positively by visitors. On one hand, the negative report details a distressing situation at a particular facility where the standard of care has deteriorated significantly. The reviewer expressed deep concern about the living conditions and treatment their husband received after a fall. The observations pointed to a lack of cleanliness in the rooms, with floors going uncleaned for extended periods. This unkempt environment extended to visible signs of neglect, such as bugs and gnats swarming around patient areas and trash cans that were either non-existent or lacking proper liners.

Moreover, the food served at this facility was consistently reported to be cold or hard, failing to meet even basic nutritional standards. A notable point of contention was the staff's responsiveness; it seemed they often left patients unattended for hours, sometimes resulting in individuals sitting in their own waste for prolonged periods. The review highlighted instances where calls for assistance went unanswered or were met with rudeness from half of the staff members—a deeply troubling indication of poor training or morale among caregivers. There was also a clear sense that patients were treated dismissively and patronized regarding their concerns about care.

The reviewer’s personal connection to healthcare—coming from a medical family—added weight to their critique. They observed serious lapses in communication between nursing staff and doctors when it came to addressing their husband's pain management needs. Despite multiple requests for timely administration of medication, there seemed to be no urgency from staff members who required direct requests from the patients themselves. Furthermore, when expressing concern over pending medical consultations or ongoing pain issues, they felt brushed aside by both nurses and management alike, leading them to question how seriously patient welfare is prioritized within this institution.

In contrast stands Santa Rosa Health and Rehab Center—a facility esteemed by its visitors for providing high-quality senior care. One recent visitor recounted an overwhelmingly positive experience during their tour back in December 2011. From first glance upon entering the grounds, everything appeared well-maintained: manicured lawns complemented by simple but appropriate landscaping set an inviting tone for prospective residents and families alike. It was noted that there were none of the foul odors often associated with long-term care facilities, which immediately put visitors at ease regarding hygiene standards.

During this tour, guests interacted with residents who appeared well-groomed and genuinely cared for by attentive CNAs (Certified Nursing Assistants). Residents participated actively at the nurse's station while receiving consistent attention from staff members—a sharp deviation from what had been described at another facility where care felt neglectful rather than nurturing. Though some rooms were on the smaller side—with shared accommodations being common—the overall upkeep indicated that resident comfort was clearly prioritized within Santa Rosa.

Particularly encouraging were descriptions of communal spaces filled with residents engaged in activities together—a local church group even planned to provide entertainment through song during this visit. While some areas such as communal showers raised minor concerns due to unpleasant odors hinting at neglect needing immediate renovation attention, it appears management is aware and proactive about making necessary improvements. Amenities such as scheduled outings—including fishing trips—and regular visits from professionals like hairdressers on Thursdays added layers of community engagement that enhance quality living experiences.

Ultimately, these contrasting reviews serve as poignant reminders that not all senior care facilities maintain consistent standards of service or cleanliness crucial for patient wellbeing. For families seeking quality long-term care options for loved ones transitioning into assisted living arrangements—especially those requiring complex medical attention—it is vital to thoroughly research potential facilities beyond superficial appearances alone; experiences vary greatly based on factors such as staffing practices, communication efficiency between departments tasked with patient safety oversight issues—as testified through powerful narratives shared by those navigating these difficult decisions firsthand.

Features

Housing

  • 110 resident community capacity 110 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Pensacola Regional (14 miles away) Pensacola Regional (14 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Santa Rosa Health & Rehabilitation Center in Milton, FL is a premier assisted living community that offers a wide range of amenities and care services to cater to the unique needs of its residents. The community provides a comfortable and welcoming environment with fully furnished accommodations.

Residents can enjoy various amenities such as a beauty salon, gaming room, small library, and fitness room. There is also an outdoor space and garden where residents can relax and enjoy nature. The dining experience at Santa Rosa is top-notch with restaurant-style dining and special dietary restrictions accommodated.

The community ensures the well-being of its residents through 24-hour supervision, assistance with daily activities such as bathing and dressing, medication management, and meal preparation. A mental wellness program is also available to promote emotional well-being.

Santa Rosa offers transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. The wellness center provides opportunities for residents to engage in fitness programs and planned day trips. Residents also have access to concierge services for any additional needs or requests.

The location of Santa Rosa is ideal, with nearby pharmacies, physicians, restaurants, places of worship, and hospitals easily accessible. This allows residents to conveniently access necessary healthcare services as well as enjoy outings within the surrounding community.

Overall, the Santa Rosa Health & Rehabilitation Center in Milton, FL provides a nurturing atmosphere where residents can receive personalized care while enjoying a variety of amenities and engagement opportunities.

Nearby Places of Interest

Restaurants

  • Whataburger (0.3 miles)
  • Blackwater Bistro (0.6 miles)
  • Tastee Freez (1.2 miles)
  • El Paso Mexican Grill (1.3 miles)
  • Davids Catfish House (1.3 miles)
  • McDonald's (1.3 miles)
  • Taco Bell (2.2 miles)

Pharmacies

  • Medicine Shoppe (0.4 miles)
  • Winn-Dixie (1 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.2 miles)
  • Rx Express of Milton (1.9 miles)
  • Winn-Dixie (6.8 miles)
  • CVS Pharmacy (7.7 miles)

Hospitals

  • West Florida Community Care Center (0.5 miles)
  • Florida Department of Children & Families (0.5 miles)
  • Santa Rosa Medical Center - Emergency Room (1.8 miles)
  • Sacred Heart Hospital (7 miles)
  • Baptist Health Care (7.8 miles)
  • Sacred Heart (11.9 miles)
  • Baptist Medical Group (12.7 miles)

Physicians

  • Watson Alternative Health & Weight Loss Center (0.5 miles)
  • Berryhill Orthopaedics (1.9 miles)
  • Baptist Medical Group - Gastroenterology (1.9 miles)
  • Center For Total Women's Health (1.9 miles)
  • Dr's Office (2.1 miles)
  • Santa Rosa Orthopaedics (2.5 miles)
  • Anju Garg (3.8 miles)

Places of Worship

  • First Assembly of God (2.3 miles)
  • Pensacola Mosque (12.2 miles)
  • Olive Baptist Church (13.7 miles)

Cafes

  • Panera Bread (5.5 miles)
  • Starbucks (11.4 miles)
  • Panera Bread (13 miles)

Frequently Asked Questions

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Nearby Communities

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