North Dade Nursing And Rehabilitation Center

1255 North East 135Th Street, North Miami, FL 33161

For more information about senior living options: (844) 490-3973

2.4 from 63 reviews
5 stars
17
4 stars
4
3 stars
3
2 stars
3
1 stars
36

Skilled Nursing Facility

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    Overall Review of North Dade Nursing And Rehabilitation Center

    Pros

    • pro The facility is clean and welcoming.
    • pro The team goes out of their way to make everyone feel comfortable and included.
    • pro Residents are treated excellently by the staff.
    • pro Mr. Fernando Lema, Social Service Director, is described as wonderful and highly qualified.
    • pro Nerlande Exantus is a wonderful, kind-hearted, and hardworking CNA.
    • pro The therapy department assists with physical rehabilitation and is amazing.
    • pro Nurses, especially Sarah, are praised for taking care of patients and helping them get better every day.
    • pro North Dade Nursing and Rehab Center is thanked for hiring compassionate staff.

    Cons

    • pro The staff were neglectful, dismissive, and sometimes cruel, ignoring residents' needs and pain, with communication only when pressed.
    • pro The neglect allegedly contributed to a resident's decline and death.
    • pro The facility is horrible and the staff are rude.
    • pro There is no good medical or nursing care at the center.
    • pro Staff often act like they don't understand English, causing long delays for simple requests.
    • pro The facility is extremely dirty, with sticky floors and a urine odor.
    • pro A reviewer claims a patient died due to neglect, not being bathed and developing infections.
    • pro The place is described as inhumane, akin to a torture chamber for the elderly.
    • pro There are claims of deceit, with care plans not followed and medical documentation altered.
    • pro The facility should be shut down.

    Review

    The collection of reviews presents a care facility that inspires a wide range of feelings, from deep appreciation to urgent condemnation. On one hand, there are residents and family members who speak with warmth about the environment, the dignity afforded to residents, and the professionalism of several key staff members. They describe the place as clean, welcoming, and capable of providing joy and respect to people living there. For these voices, the facility represents a partnership in care where residents are treated with genuine consideration, and where the daily routines and supports are organized with attention to each person's needs.

    Within the more favorable accounts, praise is often directed at specific individuals who are deemed professional and compassionate. People frequently single out names such as Mr. Fernando Lema, the Social Service Director, for his high qualifications and humane approach; Mrs. Alessia Weekes, the administrator; and Mrs. Lizandara Augustin, the Director of Nursing, as examples of leadership that makes a real difference. There are also heartfelt tributes to nursing staff, social services teams, and therapy personnel who are described as engaged, attentive, and patient-centered. One reviewer highlights a CNA, Nerlande Exantus, as especially kind and hardworking, alongside supervisors and therapists who seem to go the extra mile to assist with rehabilitation and daily care.

    Another positive thread centers on therapy and rehabilitation, with stories of progress that seem to confirm that well-orchestrated care plans can yield meaningful improvements. There are instances where a family's initial reservations give way to observed gains in a resident's condition, attributed to dedicated therapy staff and a well-executed plan of care. In these narratives, the therapy department is praised for its role in physical rehabilitation, helping residents regain movement and cope with pain, and the overall tone is one of gratitude for staff who work hard to support recovery and daily functioning.

    However, the bulk of the reviews tilt strongly toward the opposite experience. A large number of submissions recount neglect, dismissiveness, and even cruelty, portraying the facility as a place where residents' needs are ignored and communications with families are inconsistent or nonexistent unless families push for updates. In these accounts, families describe a decline in health linked to perceived neglect, and they express deep distress over emotional and physical suffering, sometimes culminating in death. Phrases like "the level of neglect," "no good medical or nurse care," and "do not send them here" recur, painting a picture of a setting where accountability and timely responsiveness are major concerns.

    Additional criticisms focus on the daily realities of care: language barriers and slow responses to requests, such as delays in basic needs like a cup of ice; reports of staff seeming to lack understanding or regard for residents' comfort; and a sense that residents and families must force communication or battle for updates. Several reviews also allege systemic issues, including mismanagement, a lack of transparency in documentation, and a belief that the facility will not follow through with care plans or appropriately respond to emergencies. These concerns contribute to a climate of fear and distrust among families who fear that their loved ones' wellbeing is not being safeguarded.

    There are especially stark and provocative claims in some reviews. A few reviewers describe extreme conditions - overwhelming odors, dirty environments, and floors that feel unsafe or unhygienic. Some recount episodes where medical emergencies were not handled promptly, or where serious health incidents led to severe deterioration. In one particularly grave narrative, a family member alleges homicide by neglect and describes witnessing severe physical decline and unresponsiveness to calls for help. Another account asserts that a relative died after a period of inadequate care, leaving the family convinced that the facility was unable to provide a humane and safe environment. These allegations contribute to a sense of alarm about the overall safety and ethics of operations at the site.

    Amid the troubling reports, there are occasional acknowledgments of positive experiences in the midst of broader concerns. A few reviewers emphasize that there are caregivers who are genuinely caring and capable, and they note that some staff members earn trust through their dedication and professionalism. The contrasts between these moments of compassionate care and the wider criticisms underscore a complicated picture: the facility may be capable of good care in certain contexts or with particular staff, but there remains a substantial perception that the overall culture and administration do not consistently meet residents' needs.

    Overall, the reviews suggest a facility with a highly variable quality of care - one that can feel warm and respectful on some days and neglectful or distressing on others. The strong praise for certain leaders, therapists, and frontline workers sits alongside vehement accusations of neglect, poor communication, inadequate medical attention, and, in some cases, life-threatening conditions. Families are left with a divided impression: there are moments of gratitude and relief when care goes well, but a pervasive concern that the system as a whole may fail those it is meant to protect. These divergent experiences point to serious questions about accountability, safety, and consistent standards of care that prospective families might weigh carefully when considering this facility.

    Features

    Housing

    • 245 resident community capacity 245 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Miami International (10 miles away) Miami International (10 miles away)
    • Fort Lauderdale-Hollywood International (12 miles away) Fort Lauderdale-Hollywood International (12 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The North Dade Nursing And Rehabilitation Center in North Miami, FL is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to meet the needs and preferences of its residents.

    The community features a beauty salon where residents can get pampered and maintain their appearance. They can also enjoy their favorite shows and movies with cable or satellite TV in the comfort of their own rooms. Community-operated transportation is available for residents to easily access local amenities and services.

    For those who enjoy technology, there is a computer center where residents can surf the internet, engage in online activities, or simply stay connected with loved ones. The dining room provides restaurant-style dining experiences, offering delicious and nutritious meals prepared by skilled chefs. Private bathrooms ensure privacy and convenience for all residents.

    To support an active lifestyle, the community offers a fitness room where residents can engage in physical exercise and stay healthy. A gaming room provides entertainment options for leisure time activities. The outdoor space allows residents to enjoy fresh air, take walks, or relax in the beautiful garden.

    Housekeeping services ensure that living spaces are clean and well-maintained at all times. Move-in coordination is provided to ease the transition for new residents. Wi-Fi/high-speed internet is accessible throughout the community to keep everyone connected.

    Care services at North Dade Nursing And Rehabilitation Center include 24-hour call system and supervision for enhanced safety. Trained staff provide assistance with daily activities such as bathing, dressing, and transfers as needed. Medication management ensures that residents receive their medications on time.

    A mental wellness program promotes emotional well-being among residents. Special dietary restrictions are catered to effectively address individual health needs. Transportation arrangement is available for non-medical purposes as well as scheduled doctor appointments.

    Residents also have access to various activities such as concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by the community staff.

    The North Dade Nursing And Rehabilitation Center is conveniently located with nearby amenities such as cafes, parks, pharmacies, restaurants, and theaters, providing ample opportunities for residents to explore and enjoy their surroundings. This community is committed to providing a comfortable and engaging living environment where residents can age gracefully while receiving the care and support they need.

    Nearby Places of Interest

    Restaurants

    • Chipotle Mexican Grill (1.9 miles)
    • Houston's (2.9 miles)
    • Mo's Bagels & Deli (3.7 miles)
    • Jackson Soul Food II (4.4 miles)
    • Serafina Miami (4.4 miles)
    • Mandolin Aegean Bistro (6 miles)
    • Amara At Paraiso (6.6 miles)

    Pharmacies

    • Walgreens (3 miles)
    • Walgreens (3 miles)
    • CVS Pharmacy (3.2 miles)
    • CVS Pharmacy (3.2 miles)
    • Winn-Dixie (3.3 miles)
    • Walgreens (3.7 miles)
    • CVS Pharmacy (3.7 miles)

    Parks

    • Haulover Beach Park (3 miles)
    • North Shore Open Space Park (4.1 miles)
    • Founders Park (4.1 miles)
    • Scott Park (4.2 miles)
    • South City Beach Park (6.7 miles)
    • Poinciana Park (7 miles)
    • Margaret Pace Park (7.5 miles)

    Cafes

    • Starbucks (3.9 miles)
    • Rosetta Bakery (4.4 miles)
    • Nauti Grind Cafe (7.8 miles)
    • Starbucks (8 miles)
    • Starbucks (8.3 miles)

    Theaters

    • AMC Aventura 24 (4.3 miles)

    Hospitals

    • Mount Sinai Medical Center (6.4 miles)
    • Jackson Memorial Hospital (7.9 miles)
    • Veterans Administration Hospital Miami (8 miles)
    • University Of Miami Hospital (8.2 miles)
    • Joe DiMaggio Children's Hospital (8.2 miles)

    Transportation

    • Tri-Rail Metrorail Transfer (6.6 miles)
    • Earlington Heights Metrorail Station (7.1 miles)
    • North Perry Airport of Broward County (7.9 miles)
    • Brightline Miami (8.4 miles)
    • Brightline MiamiCentral (8.5 miles)
    • MDT Metrorail - Government Center Station (8.7 miles)
    • Bus Station (8.9 miles)

    Physicians

    • University Of Miami Doctors Office (8.2 miles)

    Places of Worship

    • Gesu Catholic Church (8.7 miles)

    Frequently Asked Questions

    Where is North Dade Nursing And Rehabilitation Center?

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