West Melbourne Health & Rehabilitation Center in West Melbourne, FL
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2125 West New Haven Avenue, West Melbourne, FL 32904
For more information about senior living options: (844) 490-3973
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The CNAs and nurses are attentive and consistently go the extra mile, with Sandy, Marie, and Alexis highlighted for exceptional care. The staff treat residents like family, delivering warmth, compassion, and dedicated service. Sheri Albritton, RN, Nurse Manager, is described as absolutely amazing and truly cares about her patients. The PT/OT/Speech therapy teams help patients regain strength and independence effectively. Pamela, the activities director, keeps a lively calendar and coordinates engaging events that residents love. The administration and front-line team are top-notch, focused on high-quality care and responsive to families. West Melbourne staff are frequently praised for their kindness, attentiveness, and teamwork, making residents feel cared for.
A reviewer calls the facility deplorable and dirty, with patients left to deteriorate and warnings to avoid placing a loved one there. The staff are described as lazy, uncaring, and unresponsive, with phones rarely answered and medications often delayed. Multiple accounts allege neglect and abuse, including residents not being fed and others sedated and left unable to speak properly. The environment is portrayed as unsafe and filthy, with moldy showers, ants or flies, and crumbling, outdated furniture. Medication errors are reported, such as patients being discharged with insufficient meds and doctors not being notified. There are serious safety concerns about falls and delays in medical transport, sometimes leading to serious harm like brain bleeds. Some reviews label the place a "death chamber" with heartless staff and urge that it should be shut down. The administration and business office are criticized for mismanagement, lost belongings, and poor communication.West Melbourne Health & Rehabilitation Center is best suited for families seeking an active, therapy-focused rehab environment where a compassionate, personable staff makes the difference in daily care. This community shines for residents recovering from surgery, fractures, or other major health events who need intensive physical, occupational, and speech therapy and want a care team that treats them like family. The most consistent strength is the rehab culture: the therapists and nursing assistants who connect with residents, listen to goals, and push for real progress. When a patient's family wants regular contact with case managers and social workers who coordinate care and advocate for clear discharge plans, West Melbourne often delivers.
Those who should consider alternatives are families prioritizing flawless operations, pristine and up-to-date facilities, and rock-solid reliability in medication management and physician communication. A number of reviews raise red flags about inconsistent physician access, delays or errors in med administration, and difficulties in reaching the right staff when urgent questions arise. Concerns about cleanliness, maintenance, and room conditions appear in some accounts, as do reports of staff shortages and uneven response times. For loved ones with high needs for consistent oversight or for families who cannot tolerate gaps in basic communication, other options may offer greater predictability.
The facility's strongest upside - the caliber and dedication of its frontline team - often offsets its most persistent drawbacks when care plans stay focused on rehab and personal attention. Numerous residents and families praise Sheri, the nurse manager, and a roster of CNAs and nurses who consistently go the extra mile, sometimes even forming a "home away from home" vibe. The therapy department earns frequent commendations: OT, PT, and speech staff are described as thoughtful, goal-oriented, and steady in helping residents regain strength and independence. In short, for rehab-driven flows, with careful advocacy and proactive family involvement, positive outcomes feel within reach.
Yet the most serious concerns cannot be ignored. Several reviewers report lengthy med delays, miscommunications about medications at discharge, and limited physician availability, sometimes leaving families with insufficient guidance at critical transitions. There are also repeated comments about cleanliness and maintenance issues, with outdated furnishings in some rooms and inconsistent housekeeping. More troubling are accounts alleging unsafe events or neglect, including falls and delayed responses to calls, which highlight how quickly a fragile resident's situation can deteriorate when staffing pressures bite. While some patients thrive here, these experiences reveal substantial variability in quality and safety.
To navigate decisively, prospective families should insist on seeing current staffing patterns, especially for the unit that will house their loved one. Request a direct introduction to the nursing supervisor and the rehabilitation director, and ask for recent metrics on medication turnaround times, physician availability, and response times to call bells. Tour both therapy-focused and non-therapy areas; observe how staff communicate with residents and families, and ask about discharge planning processes and post-acute coordination. If possible, seek references from families with loved ones similar in condition to the prospective resident, and verify the facility's current leadership and any corrective actions underway to address prior concerns.
Bottom line: West Melbourne Health & Rehabilitation Center delivers remarkable rehab care and a deeply devoted caregiving culture that many families value highly. When therapy goals, patient-centered attention, and regular family communication are the priority, this community can be a standout choice. However, the mix of experiences in reviews - ranging from glowing endorsements to serious safety and operational concerns - makes it clear that this is not a uniform fit. For families who can actively engage with the care team, monitor med administration, and advocate for timely physician input, West Melbourne is a compelling option. For those who require unwavering consistency, transparent operations, and spotless facilities, continuing the search elsewhere is prudent. In the right scenario, this center can feel like a genuine home and a strong road to recovery; in the wrong one, the gaps can be costly.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Melbourne International (2 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The West Melbourne Health & Rehabilitation Center in West Melbourne, FL is a luxurious assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can pamper themselves, as well as cable or satellite TV for their entertainment needs. Community operated transportation is available for easy access to local destinations, and there is also a computer center for those who wish to stay connected online.
Meals are served in a spacious dining room with restaurant-style dining, providing delicious and nutritious options for all residents. The fitness room allows residents to stay active and maintain their physical health, while the gaming room provides opportunities for socialization and fun activities. A beautiful garden and outdoor space allow residents to relax in nature, while the small library caters to those who enjoy reading.
Housekeeping services ensure that living spaces are kept clean and organized, and move-in coordination makes the transition into the community seamless. Each resident has access to private bathrooms for their convenience, along with Wi-Fi/high-speed internet connectivity throughout the premises. Transportation arrangements can be made for non-medical purposes, including visits to nearby doctors' offices.
In terms of care services, 24-hour call systems and supervision provide peace of mind to both residents and their families. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. For those on diabetes diets or with special dietary restrictions, customized meal preparation and service are provided. Medication management ensures that residents take their prescribed medications correctly.
The mental wellness program focuses on supporting residents' emotional well-being, while concierge services offer assistance with any personal needs or questions. Fitness programs help keep residents physically active, and planned day trips provide opportunities for exploration outside of the community. Resident-run activities encourage interaction among peers, while scheduled daily activities keep residents engaged.
The West Melbourne Health & Rehabilitation Center is conveniently located near numerous cafes, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that residents have easy access to essential services and a vibrant local community.
West Melbourne Health & Rehabilitation Center is located at 2125 West New Haven Avenue, West Melbourne, FL 32904 in Brevard County, Florida
West Melbourne Health & Rehabilitation Center on seniors.fyi includes 30 photos including images showing interior, decor, television, landscaping, outdoor, building, clouds, living room, and more.
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Interior
Decor
Living Room
Building
Bedroom
Trees
Windows
Dining
Landscaping
Entrance
Seating Area
Outdoor
Patio
Bathroom
