Mariner Health in Macclenny, FL

Pros

• Macclenny Nursing and Rehab provides outstanding care during recovery.
• The staff go above and beyond to make residents comfortable throughout rehab.
• The activities for residents are wonderful and the environment feels like family.
• The therapy department delivers excellent care, with the PT and OT teams being fantastic and the nurses amazing.
• The staff are kind, knowledgeable, and patient with residents.
• Cody goes above and beyond to make the experience exceptional.
• The staff treat residents like family and maintain a safe, clean, and respectful environment.
• The rehab program helps residents regain independence, with therapy teams guiding walking and strength building.
• The grounds are beautiful and the facility is well kept.

Cons

• The nighttime staff are described as unorganized and inattentive, caring more about payment than patient care.
• The facility reportedly has roaches, dirty rooms, and medication administration errors, with neglect of patients cited.
• Some staff are described as rude to patients who cannot speak up for themselves and unhelpful to those who are weak.
• The food is described as unappetizing, not prepared fresh, high in carbs and low in protein.
• The overall level of care is called deplorable and subpar, with safety concerns like long waits after falls.
• There are claims that the facility prioritizes money over residents and that it should be shut down.

Review

Mariner Health's Macclenny campus, known locally as Macclenny Nursing and Rehab, is best suited for seniors who need robust rehabilitation and a supportive, family-like environment. It excels for short-term post-acute recovery - think hip or knee surgery, strokes, or significant deconditioning - where therapy-driven progress is reliably documented. The strongest case sits with residents who value a hands-on therapy team and a staff that is accessible and personable, frequently described as treating patients like family. Families seeking a place where progress is celebrated and therapy hours are oriented toward returning home will find the atmosphere and routines well aligned with those goals.

Alternatives to consider: if a loved one requires ongoing, high-level medical oversight with rigorous monitoring around the clock, or if daily supervision by a family member is not feasible, another community may be safer. Some families report care gaps that escalate when staff are stretched, and ownership changes have coincided with lapses in service. For those who prioritize flawless cleanliness, consistent medication administration, and no risk of disturbances like overheating or loud televisions in shared rooms, shortages in quality could be a deal-breaker. Consider other facilities with stronger track records in infection control, housekeeping, and long-term clinical stability.

On the plus side, the rehabilitation program stands out as the core strength. Families consistently praise physical therapy, occupational therapy, and speech therapy that drive real functional gains - patients learn to walk again, regain independence, and leave better prepared for home. Nursing staff and CNAs are repeatedly noted for their compassion and responsiveness, with managers and therapists stepping in to coordinate care and keep families informed. The facility's clean appearance, pleasant grounds, and an open-door philosophy from leadership reinforce confidence that the environment supports recovery. For many, these durable benefits justify choosing Macclenny for rehab-focused stays.

Yet multiple reviews flag significant concerns that cannot be ignored. Several families recount experiences of neglect, medication issues, or delays in care, sometimes with dramatic consequences. Others describe poor ancillary conditions - rooms that smell or look dirty, meals that do not meet nutritional expectations, or roommates whose routines disrupt a resident's comfort. A few accounts allege abrupt staffing changes or inconsistent supervision, which makes ongoing quality a variable rather than a given. While many residents thrive, these outlier stories create a real risk profile for anyone relying on daily, consistent oversight and predictable service.

How to decide hinges on risk tolerance and expectations. If pursuing a rehab-centric plan with evidence of meaningful progress, schedule a planned tour focused on the therapy gym, speak with therapists, and request a preadmission care draft that includes nutrition and medication plans. Ask to meet the DON, the unit nurse, and frontline CNAs; insist on a clear communication loop with updates to families. In cases where mobility is fragile or dementia is present, set concrete expectations about turning schedules, daily bathing or hygiene routines, and immediate escalation pathways for concerns. If these checks reveal unresolved questions or a history of delayed responses, alternatives deserve priority.

Mariner Health's Macclenny campus delivers a compelling rehab-driven option framed by a warm, patient-centric culture. For families who can actively participate in care, monitor daily routines, and value a therapy-forward trajectory, the pros - high-quality PT/OT/Speech, attentive nursing, and a supportive environment - outweigh the cons. However, red flags exist: documented care lapses, variable cleanliness, and safety concerns in a minority of reviews. Those with little bandwidth to oversee care or who demand unwavering consistency should explore other communities. A prudent path is to treat this as a testbed for rehab potential: verify expectations, tour thoroughly, and insist on transparent accountability before committing long-term.

Pharmacies

• Walgreens (0.1 miles)
• Winn-Dixie (0.6 miles)
• CVS Pharmacy (0.7 miles)
• Winn-Dixie (16.5 miles)
• Walgreens (18 miles)
• Winn-Dixie (20.1 miles)
• Walgreens (20.2 miles)

Restaurants

• Sugar N Spice & Everything (0.2 miles)
• Sam's Crystal River Seafood (0.5 miles)
• Sixth Street Steakhouse (0.5 miles)
• Taco Bell (0.5 miles)
• Pizza Hut (0.5 miles)
• Firehouse Subs (0.7 miles)
• KFC (0.7 miles)

Places of Worship

• Church Of Christ Macclenny (0.4 miles)
• St James Baptist Church (0.6 miles)
• Taylor Church Youth Outreach (0.6 miles)
• United Christian Church (0.7 miles)
• The Care Center (0.7 miles)
• Faith Baptist Church (0.9 miles)
• Macclenny Primitive Baptist Church (1 miles)

Transportation

• U-Haul (0.4 miles)
• U-Haul (1.1 miles)
• Flightstar Aircraft Services (14.4 miles)
• U-Haul Moving & Storage (16.3 miles)
• U-Haul Moving & Storage (20.6 miles)

Physicians

• Children's Medical Center (0.6 miles)
• Macclenny Pediatrics (0.6 miles)
• Lopez, Joseph Dr - Dopson Family Medical Center (0.9 miles)
• Fmc Of Macclenny (0.9 miles)
• Avecina Medical (18.3 miles)
• Southeast Orthopedic Specialists - Clay Clinic (20.5 miles)
• North Florida Surgeons, Charles E. Stankard, MD FACS (20.5 miles)

Cafes

• Calendar's Deli (0.7 miles)
• Starbucks (1 miles)
• Starbucks (18.2 miles)

Hospitals

• Ed Fraser Memorial Hospital (0.9 miles)
• Northeast Florida State Hospital (3.5 miles)
• Union Correctional Institute (14.9 miles)
• St Vincent's Healthcare (20.5 miles)
• St Vincent's Medical Center Clay County (20.5 miles)
• DaVita Clay County Dialysis (20.9 miles)

Parks

• Duck Pond Playground (0.9 miles)