Suwannee Health And Rehabilitation Center
Save
1620 Helvenston Street Se, Live Oak, FL 32064
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
Surrey Place is a great place for your loved one. The rehab unit is very qualified with physical, occupational and speech therapists. The maintenance department is top notch, especially the assistant maintenance man, Fred, he is a great guy and hard worker. The Admission Administrator Kimberly Harrel makes you feel welcome when bringing in your loved one. The best customer service ever!! Kimberly the admissions coordinator was so helpful and personable! This is a pretty and pleasant place inside and outside, well landscaped with pleasant pathways for enjoying nature as you walk. There is abundant staff to assist you and quick to answer your questions. In addition, student nurses rotate here and that alone is a strong recommendation of its quality.
They did not refund the $40 prepaid amount and could not reach the provided New Jersey contact. The New Jersey number given would not answer the phone. CNAs were described as untrustworthy to assist with vital signs. Call lights were ignored for hours and staff reportedly chatted about personal matters. Medications were discontinued or not given as prescribed, and doctors would not see the patient. The facility was described as unorganized with poor staffing and grooming.A wide range of experiences has been shared about Surrey Place Nursing Home, painting a complex portrait of a facility that some families regard as a warm, supportive home and others view as fraught with difficulty. On one hand, many reviewers speak of kindness, respect, and a genuinely caring atmosphere. They describe staff who are attentive, patient, and accommodating, and they praise the environment as clean, well-kept, and home-like. Several accounts emphasize the sense of community residents feel, with comments about friendly faces, helpful nurses, and a management team that appears invested in the wellbeing of both residents and their families. For these families, Surrey Place comes across as a place where loved ones are treated with dignity and where staff strive to make residents feel comfortable and valued.
The positive testimonials also highlight the breadth of care and opportunities available at the facility. Reviewers note robust rehabilitation services, including physical, occupational, and speech therapy, with residents sometimes reporting meaningful improvements in independence. A number of personal testimonies point to specific staff members who stood out for their warmth and professionalism, such as admissions teams, nurse practitioners, and maintenance personnel. People describe the campus as well maintained, with welcoming common areas, a barber shop, and art-filled hallways that give the building a pleasant, almost resort-like feel. For some families, Surrey Place feels like a second home, where staff become part of a extended care circle and where departments across the facility work together with genuine care for residents.
Alongside these positive experiences, a substantial portion of reviews express concerns about care quality, organizational issues, and administrative responsiveness. Several reviewers recount frustrating experiences trying to resolve financial issues, such as a prepaid service refund that has not been returned after months, with one individual noting a telephone number in New Jersey that "will not answer the phone." Others warn potential patients to be cautious about money dealings, suggesting that promises of good care may not always be backed by timely and accountable financial or administrative follow-through. The consistency and reliability of communication appear to be a common point of friction for some families, contributing to a broader sense of unease about how efficiently the facility is run.
There are also pointed, negative claims about day-to-day care and staff performance. Some reviewers describe the CNA and PCA staff as unorganized or not attentive enough to residents' needs, including concerns about grooming, responsiveness to call lights, and overall bedside care. One account mentions call lights not being answered and staff gossiping, while another describes a general sense of disorganization and insufficient staffing. A particularly harsh review uses the phrase "horror house," detailing experiences such as medication changes, neglect of prescribed regimens, and alleged poor interactions with doctors and administrators. This review also alleges pressure to transfer patients and a broader pattern of disregard for patient- and family-voiced concerns. Taken together, these comments sketch a picture of a facility where experiences can diverge dramatically from one resident to another, and where some families feel the care they receive falls well short of expectations.
The tension between praise and criticism extends to specific personal anecdotes about staff and medical oversight. Several comments celebrate the presence of competent professionals and a strong rehab program, with references to doctors, therapists, and even student nurses contributing to positive outcomes. By contrast, other posts allege significant missteps in medication management, doctor involvement, and overall clinical governance, including claims that certain medications were discontinued or that neurologist-level oversight was lacking when needed. Names such as Dr. S and Dr. Romaro surface in one negative narrative, underscoring how individual experiences with medical staff can color the overall impression of the facility. The contrast between these accounts underscores how individual interactions - whether with a particular nurse, administrator, or physician - can meaningfully influence a family's view of Surrey Place.
Viewed holistically, the collection of reviews presents a facility that invites strong, very positive devotion from some families, while eliciting deep concern from others. For every story of a resident thriving in a well-run rehab program, there is a counterpoint about unaddressed call lights, inconsistent care, or bureaucratic hurdles that delay refunds or complicate communications. The recurring themes point to a facility with dedicated, compassionate staff in many departments, paired with significant reports of organizational problems, staffing pressures, and high-stakes questions about medical management and safety. Potential families weighing Surrey Place would be wise to balance these perspectives by visiting in person, asking straightforward questions about current staffing levels and care protocols, and probing how the facility handles refunds, med adjustments, and family communications.
If you're considering Surrey Place for a loved one, a careful, multi-faceted due diligence approach is advisable given the breadth of experiences echoed in these reviews. Seek a direct tour and speak with both front-line staff and supervisors about daily routines, responsiveness to call bells, and how they manage medications and doctor visits. Inquire about current staffing ratios, the steps taken to prevent medication disruptions, and the facility's policy on COVID-era visitations and family access. Finally, clarify the financial policies, especially around prepaid services and refunds, to avoid the kind of frustration reported by some families. In sum, Surrey Place appears to be a place with real strengths in care, cleanliness, and community, tempered by meaningful concerns about organization, consistency, and medical oversight that prospective residents and families should carefully assess.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Suwannee Health And Rehabilitation Center in Live Oak, Florida is an assisted living community that provides a wide range of amenities and care services to seniors. The center offers a variety of amenities to enhance the residents' quality of life, including a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit, move-in coordination services, outdoor spaces for enjoyment and relaxation, private bathrooms for convenience and privacy, restaurant-style dining options for delicious and nutritious meals, a small library for reading enthusiasts, telephones for easy communication with loved ones and staff members, transportation arrangement (non-medical) services to help residents get around town easily, transportation to doctors' appointments for convenient healthcare access if needed or desired by residents and family members alike), wellness centers with programs tailored to promote physical and mental well-being among the residents. Additionally Wi-Fi/high-speed internet is also available for those who wish to stay connected online.
The care services provided at Suwannee Health And Rehabilitation Center include 24-hour call system available at all times in case emergency assistance is needed by any resident), 24-hour supervision by trained staff members who are on-site around the clock to provide help and support as required), activities of daily living assistance to ensure that all basic needs are met promptly such as bathing or dressing assistance as well as assistance with transfers between different locations within the center safely), diabetes diet management for those who have specific dietary requirements due their condition), medication management services ensuring medications are taken correctly and on time), mental wellness programs designed to promote cognitive health among residents), special dietary restrictions can also be accommodated based on individual needs), transportation arrangement services are provided so that residents can easily schedule trips outside of the center whenever desired or necessary).
When it comes to dining options at Suwannee Health And Rehabilitation Center, special dietary restrictions are well taken care of to ensure that residents can enjoy delicious and healthy meals tailored to their specific needs.
There are plenty of activities available for residents to participate in and enjoy. These include concierge services which provide assistance with various tasks or requests), fitness programs to promote physical health), planned day trips for exploration and entertainment outside the center), resident-run activities organized by the residents themselves to encourage engagement and socialization among fellow seniors), as well as scheduled daily activities to keep individuals active and entertained throughout their stay.
In terms of the surrounding area, there are three cafes, one park, six pharmacies, five physicians' offices/clinics, seventeen restaurants, three transportation options (such as bus stops or train stations) and nineteen places of worship all conveniently located near Suwannee Health And Rehabilitation Center. Additionally, there is also a hospital in close proximity ensuring easy access to healthcare if needed.
Suwannee Health And Rehabilitation Center is located at 1620 Helvenston Street Se, Live Oak, FL 32064 in Suwannee County, Florida
Suwannee Health And Rehabilitation Center on seniors.fyi includes 3 photos including images showing interior, building, entrance, flag, outdoor, nursing home, wheelchair, computers, and more.
Surrey Place Care Center
Live Oak, FL
Friendly staff, clean facility, and engaging activities.
Surrey Place Care Center costs
Surrey Place Care Center reviews
Surrey Place Care Center images
Rising Oaks Assisted Living
Live Oak, FL
Beautiful, well-maintained environment with friendly staff and engaging activities.
Rising Oaks Assisted Living reviews
Rising Oaks Assisted Living images
Senior Premier Living
Jasper, FL
Affordable $1,800/month with convenient access to a park, dining, and places of worship.
The Canopy at Harper Lake
Lake City, FL
Strong staff and dedicated memory care with a welcoming community.
The Canopy at Harper Lake reviews
The Canopy at Harper Lake images
3 D Providers Corporation
Lake City, FL
Personalized, around-the-clock care with engaging activities.
Advent Christian Village at Dowling Park
Live Oak, FL
Rural setting with ample amenities, active social programs, and diverse housing options; friendly staff within a supportive Christian community.
Advent Christian Village at Dowling Park costs
Advent Christian Village at Dowling Park reviews
Advent Christian Village at Dowling Park images
9 Stimulating Memory Activities for Seniors: Puzzles, Cards, and Much More
The article highlights nine memory-boosting activities for seniors that enhance cognitive health and social interaction, including puzzles, trivia quizzes, and storytelling, while emphasizing the importance of adapting these activities to individual preferences to maximize enjoyment and engagement. Consistent mental engagement is linked to improved cognitive function and emotional well-being in older adults.
Managing Nursing Home Expenses After Medicare Coverage Ends
Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.
Is a Geriatric Care Manager the Right Choice for Your Family?
Geriatric care managers create personalized care plans for older adults, addressing their medical, social, financial, and psychological needs while coordinating services and advocating for their well-being. They help families navigate caregiving challenges but may be hindered by high costs and a shortage of qualified professionals.
Interior
Building
Computers
