Surrey Place Care Center in Live Oak, FL

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  • Interior

    A bright and spacious lobby area featuring modern furniture and a welcoming atmosphere.
  • Decor

    A cozy bedroom featuring a bed with floral bedding, a small nightstand, and a potted plant by the window.
  • Building

    A welcoming entrance to a modern building surrounded by lush greenery.
  • Architecture

    A welcoming entrance to a modern building surrounded by lush greenery.
  • Dining

    A well-decorated dining area featuring elegantly set tables with floral arrangements and an American flag on the wall.
  • Lobby

    A welcoming reception area with a bright and modern design.
  • Exercise Equipment

    A spacious physical therapy room equipped with stairs, exercise balls, and various therapy tools.

Surrey Place Care Center in Live Oak, FL

110 South East Lee Avenue, Live Oak, FL 32064

For more information about senior living options: (844) 490-3973

3.7 from 47 reviews
5 stars
27
4 stars
4
3 stars
2
2 stars
1
1 stars
13

Skilled Nursing Facility

Surrey Place Care Center Costs & Pricing

Surrey Place Care Center offers competitive pricing for its private room accommodations, with a monthly cost of $2,700. This aligns closely with the average rates in Suwannee County, where monthly expenses also stand at $2,700. In contrast, the broader Florida state average reflects a higher financial commitment, averaging $3,699 per month for similar services. This positioning suggests that Surrey Place Care Center not only provides quality care but does so at an attractive rate compared to both local and statewide options, making it a viable choice for those seeking affordable long-term care solutions.

Floor plansSurrey Place Care CenterSuwannee CountyFlorida
Private$2,700$2,700$3,699

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    Overall Review of Surrey Place Care Center

    Pros

    • pro Surrey Place is described as a great place for loved ones, with attentive staff and a clean, home-like environment.
    • pro The staff are amazing and the residents are super sweet, making it an amazing place to be and work.
    • pro The rehab unit is staffed by highly qualified physical, occupational, and speech therapists who help residents improve quickly.
    • pro The admissions team provides excellent, personable service and makes families feel welcome as part of a big family.
    • pro Surrey Place is considered like a second home by families, with staff treated as extended family.
    • pro The facility is clean, tidy, and well maintained, with pleasant surroundings and engaging activities.
    • pro Residents and families praise the care and attentiveness of the staff.
    • pro It is recommended for both short-term and long-term care.

    Cons

    • pro They failed to refund the prepaid $40 and gave the runaround for months.
    • pro The reviewer would not recommend Surrey Place and advises others not to send loved ones there.
    • pro The reviewer states staff treated residents poorly, leaving a husband very sick and not helping when asked.
    • pro CNAs were reportedly not trusted to assist nurses with vital signs.
    • pro The staff are described as unprofessional with favoritism, a terrible CNA-to-patient ratio, and insufficient scheduling leading to inadequate care.
    • pro Care reportedly deteriorated under new administration, with missed meals, dehydration, and hospitalizations.
    • pro One reviewer calls the facility a horror house and disgusting, urging people to stay away.
    • pro The promotional photos allegedly do not reflect reality, with rooms appearing dreary and gloomy.

    Review

    Surrey Place Care Center in Live Oak, Florida is best suited for families seeking a home?like environment with a solid rehabilitation focus, where residents can benefit from a well?developed therapy program and an active, social campus. The facility emphasizes a pleasant, gardened setting, inviting common spaces, and amenities such as a barber shop, art displays, and a broad slate of activities that can help residents stay engaged. For long?term stays centered on rehabilitation or gradual independence, this community can deliver meaningful progress in walking, balance, and daily function when staffing and oversight align with resident needs.

    That said, families who need consistently high staffing levels, reliable call light response, and transparent administration should consider alternatives. Several reviews raise red flags about responsiveness and accountability, including stories of unaddressed call lights, care lapses, and concerns about medications or advisement of care plans. Billing issues and prepayment misunderstandings surface in a few accounts, suggesting that financial transparency and customer service may vary by shift or administrator. For those who require unwavering consistency in daily care, oversight, and clear communication with families, exploring other nearby options is prudent.

    On the positive side, Surrey Place often earns praise for its rehab capabilities and the potential for residents to improve under professional therapy teams. The rehab unit is described as qualified and hands?on, with residents reporting rapid gains in walking and independence. The environment can feel clean, orderly, and welcoming, with a layout and amenities that support activities of daily living as well as social interaction. Multiple reviews highlight friendly admissions staff, well?maintained grounds, and a general sense of warmth from some caregivers and clinicians, which can translate into a meaningful sense of security for families when care is going well.

    The strongest counterweight to these pros are the persistent, sometimes severe, concerns voiced about care quality and staff consistency. Reports range from claims of disorganization and understaffing to allegations of unfriendly behavior and inadequate attention to residents' basic needs. Some accounts describe dramatic declines in care following administrative changes, while others celebrate individual caregivers or departments that excel. The variability is notable: in some moments, residents are described as being well?groomed, engaged, and safely supervised; in others, families report dehydration, missed meals, delayed assistance, and even withholdings of medications or doctor visits. Given this spectrum, the confidence families place in Surrey Place depends heavily on current staffing stability and the specifics of care assignments at any given time.

    For families evaluating Surrey Place, practical steps matter more than general impressions. Spend a day on site to observe nurse and aide coverage during peak activity periods, ask to speak with multiple staff members about routine procedures, and request to review recent care plans and physician visits. Inquire about call light response times, how medications are ordered and reconciled, and what happens when a resident's needs change. Review the admissions process for clarity on billing, prepayments, and refunds. If possible, talk with current residents and families about recent experiences with both therapy services and daily care, and ask for references with similar medical needs. A comprehensive tour should also include a look at the rehab schedule, dining quality, and the cleanliness of rooms and common areas.

    The bottom line is clear: Surrey Place can be a strong fit for residents who will thrive in a rehab?oriented, community?driven setting and whose families can actively confirm that staffing levels meet daily care needs and that administration provides transparent, responsive resolution of concerns. The same facility becomes a riskier choice for those who require unwavering consistency, rapid response to call lights, and predictable medical oversight. Given the mixed experiences reflected in reviews, families should approach with a prioritized checklist, conduct firsthand assessments, and compare alternatives such as other local nursing homes with reputations for steadier staffing and accountability. In the end, the decision rests on matching a resident's medical needs and daily living preferences to a care team that can deliver reliable, compassionate support every day.

    Features

    Housing

    • 60 resident community capacity 60 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Surrey Place Care Center in Live Oak, FL is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon for pampering and grooming needs, along with cable or satellite TV in each resident's room for entertainment. Community-operated transportation is available for those who need assistance getting around, including transportation to doctors' appointments.

    The community also features a computer center for residents to stay connected and engaged, as well as a fitness room to encourage physical activity and wellness. Residents can enjoy fully furnished accommodations with private bathrooms and housekeeping services provided for convenience.

    At Surrey Place Care Center, residents are treated to restaurant-style dining in the elegant dining room, where special dietary restrictions can be accommodated. A small library is available for leisurely reading, and there is Wi-Fi/high-speed internet throughout the community.

    Care services at Surrey Place Care Center include 24-hour call system and supervision to ensure the safety of all residents. Staff are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper administration of medications. A mental wellness program is also offered to support residents' emotional well-being.

    In terms of location, Surrey Place Care Center benefits from its proximity to various amenities in the surrounding area. There are three cafes nearby for socializing with friends or family members, as well as one park for enjoying outdoor activities. Six pharmacies ensure easy access to necessary medications, while five physicians are located nearby for medical needs. With 17 restaurants in close proximity, there is no shortage of dining options for residents or their visiting loved ones.

    For transportation needs beyond doctors' appointments, there are three transportation options located conveniently nearby. In addition, there are 20 places of worship in the area catering to diverse spiritual needs.

    Overall, Surrey Place Care Center offers a comfortable and supportive environment for seniors looking for assisted living services. With its array of amenities, exceptional care services, and convenient location, residents can enjoy a vibrant and fulfilling lifestyle at this community.

    Nearby Places of Interest

    Restaurants

    • Live Oak Seafood (0.3 miles)
    • The 406 on Duval (0.6 miles)
    • Dixie Grill and Steer Room (0.8 miles)
    • Courtside Cafe (0.8 miles)
    • Live Oak Sub Shop (0.8 miles)
    • Hardee's (0.9 miles)
    • KFC (0.9 miles)

    Pharmacies

    • Cheek & Scott Drugs (0.5 miles)
    • CVS Pharmacy (0.9 miles)
    • Walgreens (1.1 miles)
    • Cheek And Scott Drugs (1.1 miles)
    • Winn-Dixie (1.8 miles)
    • Walmart Pharmacy (2.4 miles)
    • CVS Pharmacy (15.8 miles)

    Cafes

    • Sandy's Cafe & Bakery (0.7 miles)
    • All Decked Out Cafe (0.8 miles)
    • Lucky Charms Internet Cafe (1.7 miles)

    Places of Worship

    • Spirit & Truth Ministry (0.7 miles)
    • Southern Baptist Convention (0.8 miles)
    • First Church of God (0.8 miles)
    • Church of Christ Minister (0.8 miles)
    • Arca De Refgio Church Of God (0.9 miles)
    • Mt Moriah Baptist Church (1 miles)
    • CRAVE Student Building (1.1 miles)

    Transportation

    • Enterprise Rent-A-Car (1.1 miles)
    • Budget Truck Rental (1.4 miles)
    • U-Haul (2 miles)
    • Big Bear Taxidermy (15.4 miles)

    Physicians

    • Digestive Disease Center Of Live Oak (1.2 miles)
    • Primary Care Center of Live Oak (1.3 miles)
    • Columbia Eye Associates & Family Focus Eye Care (1.5 miles)
    • Family Focus Eye Care (1.5 miles)
    • Children's Medical Center (1.7 miles)
    • Hearing Solutions (15.8 miles)
    • Renaldas A Smidtas & Associates (16 miles)

    Hospitals

    • Shands Live Oak Regional Medical Center (1.9 miles)
    • Trinity Community Hospital (16 miles)

    Parks

    • First Federal Sports Complex (2 miles)
    • Global Playground (13.3 miles)
    • Peacock Recreational (15.1 miles)
    • Wes Skiles Peacock Springs State Park (15.1 miles)
    • City Park (15.9 miles)

    Frequently Asked Questions

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