Medicana Nursing And Rehab Center

Pros

• The physical and occupational therapy team at Medicana Nursing & Rehab Center is highly praised for their exceptional care, with one patient going from bedridden to walking within a month.
• The staff, including the social worker Kia and unit nurse manager Monique, are noted for their responsiveness and dedication to ensuring patient comfort during their stay.
• The food services at Medicana receive high marks, with the food & nutrition manager Joe actively ensuring residents' dietary preferences are met.
• Many residents and family members commend the friendly and accommodating nature of the nursing staff, highlighting quick response times to care requests.
• Residents appreciate the variety of activities offered, including trips, games, parties, and live entertainment that enhance their living experience.
• One review mentions that the facility has maintained an impressive level of cleanliness, with staff attending to details like dusting crown moldings.
• A long-term resident expresses satisfaction with the overall care provided by well-qualified and compassionate staff members at Medicana.

Cons

• The rehab facility is associated with neglect, as patients experienced issues such as constant falling and lack of attention to personal hygiene needs.
• Staff frequently failed to respond adequately to concerns about resident care, often ignoring reported problems and offering false assurances of improvement.
• The cleanliness of the facility was criticized, with reports of unpleasant odors and unhygienic conditions being prevalent.
• Patients were left in their own waste for extended periods, indicating a lack of proper care and attention from staff.
• There were instances of rude behavior from some staff members towards residents, contributing to an overall negative experience.
• Residents often felt ignored or unacknowledged by nursing staff, leading to feelings of frustration and dissatisfaction with care.
• Activities for residents appeared limited, with few engagement opportunities beyond minimal offerings like bingo games.
• Some family members reported feeling misled about the quality of care provided and expressed distrust in the staff's communication regarding their loved ones' needs.

Review

Medicana Nursing & Rehab Center has received a mix of reviews from residents and their families, showcasing a wide spectrum of experiences—some profoundly positive, while others reveal serious concerns about care practices and staff responsiveness. Across these reviews, themes emerge that reflect both the commendable aspects of the facility and areas in urgent need of improvement.

On one end of the spectrum are glowing endorsements for the physical and occupational therapy teams at Medicana. Reviewers have specifically praised therapists John and Rick for their exceptional ability to help residents regain mobility swiftly. One reviewer noted an impressive recovery journey—from being bedridden to walking with a walker in under a month—highlighting this team as the best they’ve ever encountered in rehabilitation services. This sentiment extends beyond therapy; administrative staff, including Kia the social worker and nurse manager Monique, have been acknowledged for their attentiveness and responsiveness throughout residents' stays. Such feedback paints Medicana as a place where therapy services excel, creating an environment conducive to healing.

Conversely, the facility is not without its significant issues. Several reviewers shared alarming experiences regarding inadequate attention to personal care for residents suffering from Alzheimer’s or those who were bedridden. One particular account recounts persistent neglect leading to falls due to improper furnishings in common areas; dining chairs were deemed unsafe for elderly residents who often fell out of them. Complaints speak to dissatisfaction with hygiene practices as well, revealing instances where personal belongings disappeared or weren’t cared for properly—overgrown nails went untrimmed unless family members intervened directly. Such negligence raises red flags about the quality of daily care provided by some staff.

The accounts also point towards troubling communication breakdowns within Medicana's system. Several families expressed frustration over receiving empty assurances that issues would be addressed without any noticeable improvements occurring afterward. It appears there is confusion on staffing adequacy as well—one family described finding their loved one left unattended when they witnessed another resident fall in a hallway devoid of caregivers at that moment. Additionally, dissatisfaction was voiced over meal assistance; despite requests made by families for basic help with eating tasks like cutting meat, failures persistently marred meal times for those needing assistance.

From another angle, some reviews highlight positive interactions among staff members but emphasize inconsistency across different shifts or departments. While certain nurses displayed warmth and diligence toward patients, others adopted less attentive attitudes that contributed to negative experiences reported by families visiting their loved ones at Medicana. A recurring complaint cited poor staff training specific to handling Alzheimer’s patients effectively—a situation compounded by observations of neglect that seemed widespread rather than isolated incidents.

Moreover, various family members expressed dismay at how grievances are managed within the center's operational framework. They reported feeling unheard or misled when following up on concerns raised during visits about conditions affecting their loved ones’ care routines. The grieving process became compounded by witnessing perceived emotional neglect toward patients nearing life’s end—families were often left feeling powerless amid false reassurances regarding improvements promised during difficult situations.

Despite these polarized perspectives surrounding care quality at Medicana Nursing & Rehab Center—from rave reviews praising individualized therapy approaches to grave concerns surrounding personal neglect—the overarching takeaway underscores an urgent need for systemic changes within facility operations that enable consistency in quality care across all levels of service delivery. Families contemplating placement for their loved ones must weigh these complex realities carefully; while there may be pockets of excellence at Medicana deserving recognition, unmet standards concerning fundamental patient welfare suggest medical oversight structures need enhancement urgently.

Cafes

• Starbucks (0.5 miles)
• Starbucks (3.6 miles)
• Common Grounds WPB (4.7 miles)
• Starbucks (5 miles)

Restaurants

• Lake Worth Playhouse (0.6 miles)
• Harry's Banana Farm (1.6 miles)
• Benny's On The Beach (1.8 miles)
• McDonald's (2.2 miles)
• Enzo's Cafe And Bakery (2.3 miles)
• Old Key Lime House (2.5 miles)
• Havana Restaurant (2.6 miles)

Pharmacies

• Walgreens (0.9 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.6 miles)
• Winn-Dixie (2.1 miles)
• Walgreens (2.4 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.6 miles)

Places of Worship

• First Congregational Church of Lake Worth (1.3 miles)

Physicians

• Midtown Imaging (1.5 miles)
• South Florida Gastroenterology (1.9 miles)
• JFK Medical Center (2.1 miles)
• Lighthouse For the Blind of the Palm Beaches (2.1 miles)
• Medical Specialists of the Palm Beaches (2.2 miles)
• Florida Allergy & Asthma Assoc (2.3 miles)
• Pbc Dermatology (2.9 miles)

Hospitals

• Jfk Transport (2 miles)
• Jfk Cath Lab (2.1 miles)

Transportation

• Boynton Beach Tri-rail Station (4.4 miles)
• Atlantic Aviation (4.6 miles)
• Delta Sky Club (5 miles)
• Concourse C (5 miles)
• Meeter / Greeter Waiting Area (5.1 miles)
• Baggage Claim (5.1 miles)
• Avis Rent A Car (5.1 miles)

Parks

• Ezel H. Community Park (4.9 miles)
• Howard Park (5.8 miles)
• Ocean Front Park (6.2 miles)

Theaters

• Cinemark (5.8 miles)
• AMC CityPlace 20 (6.3 miles)