Heartland Health Care Center Fort Myers

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Heartland Health Care Center Fort Myers Heartland Health Care Center Fort Myers Heartland Health Care Center Fort Myers Heartland Health Care Center Fort Myers

Heartland Health Care Center Fort Myers

1600 Matthew Drive, Fort Myers, FL 33907

For more information about senior living options: (844) 490-3973

2.1 from 7 reviews
5 stars
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4 stars
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3 stars
3
2 stars
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1 stars
2

Skilled Nursing Facility

Overall Review

Pros

  • pro The rehab technicians were very good and worked with the father with care and appropriate exercises based on his physical capabilities.
  • pro The facility was described as nice and clean by one reviewer.
  • pro The staff at Heartland Health Care Center Fort Myers were noted to be caring and helpful during the father's stay.
  • pro Another reviewer mentioned that the nursing and ancillary care, as well as therapists, were excellent during their husband's rehabilitation.
  • pro One family member felt that the location of the facility was excellent and well-kept, appreciating that they listened to concerns when addressed.

Cons

  • pro The facility was not up to standards, particularly regarding personal hygiene and cleanliness.
  • pro Staff members were slow to respond to patient needs and did not provide adequate assistance.
  • pro There was a general lack of attention and care paid to residents, leading to feelings of neglect.
  • pro Many patients experienced poor communication from the nursing staff, who often provided false hope about their condition.
  • pro The furnishings in the patient rooms were old and outdated, detracting from the comfort of the patients.
  • pro The quality of food served was reportedly horrible, leading some residents to lose weight.
  • pro Patients often found themselves alone with little interaction or support from the staff.
  • pro There were instances where critical health issues went unaddressed due to insufficient monitoring by staff.

Review

Heartland Health Care Center has garnered a wide range of reviews reflecting the experiences of patients and their families, highlighting significant concerns about care quality, staffing responsiveness, and facility standards. While some individuals recounted relatively positive interactions with therapy and rehabilitation staff, numerous complaints underscored serious deficiencies in fundamental patient care, cleanliness, and communication.

One recurring theme in the reviews is the inadequate personal care provided to residents. A reviewer described their father's experience involving a lack of bathing assistance throughout his stay, ultimately leading to an unfortunate incident where he had an accident due to insufficient support. This individual was not only concerned about their father’s hygiene but also alerted to concerning conditions in other patients' rooms. The negligence observed extended beyond mere oversight; it suggested systemic problems within the facility regarding hygiene practices and routine checks on resident needs. Such experiences left family members feeling compelled to intervene directly for the well-being of their loved ones.

Another reviewer shared a distressing account involving her husband, who had been misled by staff into believing he no longer needed rehabilitation services. This case raised issues around communication between case workers and patients as well as accountability regarding patient discharge procedures. The wife's outrage was compounded when she learned that her husband had left the facility without any notice or consultation with family members—an alarming lapse in protocol that could lead to dire consequences for vulnerable patients needing constant support.

Concerns regarding food quality were echoed across several reviews, with some residents expressing dissatisfaction with meals served at Heartland. One particular review noted how a patient lost weight due to unappetizing food offerings—a classic indicator of inadequate nutritional care in long-term facilities which may have dire implications on recovery and health maintenance for the elderly population typically residing therein.

While there were mentions of caring staff members and effective therapy sessions, many reviewers pointed out discrepancies between those positive interactions and broader service standards. Some noted that nursing staff responses were frustratingly slow when immediate attention was required—a sentiment shared by family members who often felt ignored or inadequately informed about their loved ones’ conditions. In one instance, a daughter insisted on evaluating her mother's state after witnessing troubling signs during visits; her persistence ultimately led to her mother being transferred back to a hospital for urgent treatment.

Physical environment concerns also featured prominently in evaluations of Heartland Health Care Center. Comments about outdated furnishings painted a picture of neglect regarding not just patient comfort but overall ambiance within the facility—highlighting that older furniture can affect both mental morale and physical interaction among residents seeking comfort during recovery periods. Patients generally expect environments conducive to healing but found this lacking based on observations made during their stays.

Ultimately, while there are instances of satisfactory rehabilitation experiences at Heartland Health Care Center Fort Myers, they are overshadowed by accounts detailing alarming lapses in basic care practices and poor communication protocols that can drastically impact patient outcomes. Families searching for trustworthy facilities must be cautious when considering Heartland as an option since many advocates urge thorough research before placing their loved ones in environments rife with inconsistency in accountability and standard practices essential for proper elder care management.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Southwest Florida International (9 miles away) Southwest Florida International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heartland Health Care Center Fort Myers is an exceptional assisted living community located in Fort Myers, FL. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.

The community offers an array of amenities to cater to the needs and preferences of its residents. A beauty salon is available for residents to pamper themselves, while cable or satellite TV provides entertainment options. Community-operated transportation ensures that residents can easily access nearby destinations, such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. For those who prefer to stay within the community premises, there are plenty of spaces to relax and socialize outdoors or in the gaming room. The fully furnished accommodations feature private bathrooms and kitchenettes for added convenience.

Care services at Heartland Health Care Center Fort Myers are designed with the well-being of residents in mind. The 24-hour call system and supervision provide peace of mind knowing that assistance is always available when needed. Trained staff members assist with activities of daily living, including bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time. Special dietary restrictions are accommodated by offering meals prepared according to diabetes diets and other specific requirements.

To enhance the quality of life for residents, the community organizes various activities on a regular basis. Concierge services make it easy for residents to access information about planned day trips and scheduled daily activities in order to participate in fitness programs or resident-run activities.

Overall, Heartland Health Care Center Fort Myers offers a vibrant assisted living community where seniors can enjoy a comfortable lifestyle with excellent care services and engaging activities.

Nearby Places of Interest

Physicians

  • Mitchell & Mitchell, DDS, PA (0.2 miles)
  • Tejvir Chadha, MD (0.2 miles)
  • Gastroenterology Associates of SW Florida PA (0.2 miles)
  • Dr Scott Geller (0.2 miles)
  • Juleidis Quintana, MD (0.3 miles)
  • Surgical Consultants of Southwest Florida (0.6 miles)
  • Grant Eyeglasses (0.6 miles)

Places of Worship

  • St Cecilia's Catholic Church (0.2 miles)

Restaurants

  • McDonald's (0.6 miles)
  • Steak 'n Shake (0.7 miles)
  • KJ's Fresh Grill (0.8 miles)
  • Hooters (0.9 miles)
  • Ginza (0.9 miles)
  • Burger King (1.2 miles)
  • Waffle House (1.3 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • Lee Health Pharmacy (0.7 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.6 miles)
  • Rx To Go (2.6 miles)

Cafes

  • Panera Bread (0.7 miles)
  • Starbucks (1.3 miles)
  • Starbucks (1.5 miles)
  • Panera Bread (3.8 miles)

Transportation

  • U-Haul Moving & Storage (1.2 miles)

Parks

  • Horton Park (2.3 miles)
  • Jaycee Park (3.3 miles)

Theaters

  • Regal Belltower (2.8 miles)

Hospitals

  • Gulf Coast Hospital (3 miles)

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