Palms Care Center
Save3370 North West 47Th Terrace, Lauderdale Lakes, FL 33319
For more information about senior living options: (844) 490-3973
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The care was excellent. Janelle in admissions was very supportive and explained everything clearly. Aides Yolande and Paul took wonderful care of him. Shenette, the supervisor, was always attentive. The therapists went above and beyond, helping him regain mobility after his illness. The staff has been amazing and treated residents like family. The facility is always clean and orderly. The patients are very well taken care of and happy. Everyone goes above and beyond in everything they do. Ruth at the front desk is welcoming and helpful. Manny in Maintenance is reliable and quick to fix things. Jackie Clement is attentive, nice, and a joy to have around, always helping with dignity and care. Germaine is a fantastic CNA; always ready to help and kind. The Palms Care Center is a great place with a friendly, caring team.
The reviewer states that the facility smells and would never admit a family member there again. There is a reported lack of communication and interaction with visiting family. Staff allegedly mishandled patients' belongings and even used other patients' clothing. It is claimed that follow-up calls took 14 days. The facility is described as smelly with unfriendly staff and lazy management. Personal hygiene items were reportedly stolen, possibly by staff. The reviewer says the place smells like death and that staff are desensitized to the odor. They gave a zero score and advised others to find a better facility, accusing fraud. A supervisor reportedly did not respond for over three hours after a request. The reviewer claims residents are left in soiled diapers for hours and do not receive rehabilitation.Palms Care Center in Lauderdale Lakes often feels like a place where care and compassion come together with a dedicated team to support residents and their families. For one husband who stayed for short-term rehabilitation, the experience stood out for its warmth and clarity: Janelle in admissions explained every step, Yolande and Paul provided attentive daily care, and Shenette, the supervisor, was consistently present and responsive. The therapists were described as going above and beyond, helping him push through a rehabilitation journey even after a difficult battle with Covid, and while he is currently in the hospital, there is a strong sense that he would receive the same high level of care upon his return.
Another family found Palms to be more than a facility - it felt like home for 15 years. They described the staff as "more than amazing," treating their grandmother and family with genuine kindness. The place was kept clean and orderly, and the residents were well taken care of and kept in good spirits. The overarching sentiment was that everyone at Palms goes above and beyond in everything they do, and it was a true pleasure for the family to have their matriarch spend her final years in such a supportive environment.
A resident's perspective echoed similar praise: the stay was "amazing" with pleasant residents, staff, and doctors. The food was noted as good, and the therapy team was described as exceptional, delivering rehabilitation that made a real difference. The gratitude expressed was resolute - should the need arise again, they would return or readily recommend Palms to others in need of rehabilitation services.
For another family, Palms disproved earlier skepticism about rehab facilities. They watched their father receive care that surpassed expectations, leading to a wholehearted recommendation. The sense across these testimonials is that Palms can transform a visitor's worry into confidence, with attentive staff and a focus on meaningful recovery.
A particularly personal encounter described Palms as a place where a staff member named Lakisha (Guest Services) could turn a frown into a smile with her loving energy and practical support, including arranging transportation for discharge. Before therapy, the resident hadn't fully appreciated its value, but after participating, the importance became clear. It was emphasized that the overall stay at Palms Care was great, and the facility was recommended for both rehabilitation and long-term care for loved ones.
Alongside the glowing experiences, several reviewers offered a candid, critical view. One family described a stark contrast to the positive experiences, criticizing smells, a lack of communication, and mishandling of a resident's belongings - clothes being mixed up with those of other patients and items not logged properly. The account included a lengthy complaint about delays in communication, concerns about personal hygiene items being stolen, and a sense that some days were spent with limited follow-through. In another comment, a caller warned that a handful of staff problems could tarnish the overall impression of what Palms could be, and another reviewer urged the viewing of supervisor presence during visits. These voices call for attention to day-to-day operations, explaining why some families leave with a mixed impression.
Despite the criticisms, there was broad acknowledgment of consistent warmth from many individuals. The maintenance team, led by Manny, and the quick responsiveness of Yash were repeatedly praised for getting work done promptly. Ruth at the front desk, along with Cynthia and Deja, were highlighted as attentive, helpful, and friendly, setting a welcoming tone for residents and visitors alike. The team extended beyond the front desk to include a network of dedicated staff - CNA colleagues such as Germaine and Guerla, and other team members like Nicole, Tashika, and Jackie Clement (or Jacky Clement in some notes) - who were described as kind, reliable, and ready to assist. Even the maintenance and activities staff, including Mr. Klash and Dorothy Bigord in activities, were noted for contributing to a sense of community where residents feel seen and supported.
In sum, Palms Care Center is portrayed through a tapestry of experiences that many families associate with care that is attentive, compassionate, and focused on recovery and comfort. The testimonials celebrate a facility that can feel like a family, with staff who foster trust and a daily routine that supports rehabilitation and well-being. At the same time, they acknowledge frustrations that can arise - communication gaps, concerns about cleanliness and item handling, and the importance of consistent management oversight. For families weighing options, Palms presents as a place where many residents and visitors find reassurance in the care, the people, and the environment, even as they urge ongoing attention to the operational aspects that shape every day in the facility.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fort Lauderdale-Hollywood International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Palms Care Center in Lauderdale Lakes, FL is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features various amenities to cater to the needs and interests of its residents. A beauty salon is available for those who want to look and feel their best, while cable or satellite TV provides entertainment options. Community-operated transportation is provided for ease of getting around, whether it's for daily errands or social outings. A computer center allows residents to stay connected with loved ones through technology, and Wi-Fi/high-speed internet keeps them connected to the wider world.
Residents can enjoy delicious meals in the dining room with restaurant-style dining provided, and special dietary restrictions are accommodated. Housekeeping services ensure a clean living environment, while move-in coordination helps facilitate a smooth transition into the community. Outdoor spaces such as gardens create opportunities for relaxation and enjoyment of nature.
Care services at Palms Care Center are comprehensive and round-the-clock. A 24-hour call system and supervision provide peace of mind knowing that assistance is always readily available. Trained staff offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents take their medications correctly, while diabetes diets are available for those who require it. The mental wellness program promotes emotional well-being.
Numerous nearby amenities make life at Palms Care Center convenient and enriching. With cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals nearby, residents have easy access to all they need.
At Palms Care Center in Lauderdale Lakes, FL, residents can enjoy a vibrant community with top-notch amenities and care services that cater to their individual needs while maintaining an active lifestyle in a comfortable setting.
Palms Care Center is located at 3370 North West 47Th Terrace, Lauderdale Lakes, FL 33319 in Broward County, Florida
Palms Care Center on seniors.fyi includes 5 photos including images showing interior, building, palm trees, landscaping, decor, dining, healthcare, office, and more.
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