Deltona Health Care is a nursing home community in Deltona, FL.
Information last verified:
1851 Elkcam Boulevard, Deltona, FL 32725
For more information about senior living options: (866) 208-4318
2.4 from 115 reviews
5 stars
33
4 stars
5
3 stars
4
2 stars
2
1 stars
71
Overall Review of Deltona Health Care
common15 reviews mention this
Staff support is a mixed bag
Residents and families describe staff members as caring, but some also report serious lapses.
Many positive reviews highlight kindness and responsiveness from nursing, therapy, and administrative staff, with people saying they felt updated and included in care. Some residents describe improvements over time, including call lights being answered more promptly and issues being taken seriously. Several other reviews, however, describe short staffing, long call-light delays, unhelpful communication, and difficulty reaching the right person, which drives much of the criticism.
common5 reviews mention this
Meals are often discussed
Food comes up repeatedly, with both praise for taste and complaints about temperature or quality.
On the positive side, reviews describe meals as good or improved over time, and some mention accommodations for special diets and alternatives when a resident dislikes a meal. Others complain the food is cold or soggy, or that it can be taken away if a resident refuses. Dining also shows up alongside care feedback, since a few reviewers link food problems to broader concerns about consistency and attention.
caveat9 reviews mention this
Cleanliness concerns are recurring
Some residents and visitors report persistent cleanliness problems, including pests and mold.
A notable number of negative reviews mention roaches, mold, dirty floors, and an overall need for better upkeep. Several families describe discovering bugs or mold during visits and say issues were not fixed in a timely way, while other reviewers describe dirty or unpleasant conditions around rooms and common areas. There are also a few positive mentions of the facility being clean, but the frequency of pest and cleanliness complaints makes this a key concern for many reviewers.
caveat10 reviews mention this
Communication and call lights disappoint
Multiple reviews describe trouble getting help quickly by phone or call light.
Several reviewers report difficulty reaching staff by phone, long hold times, and unanswered calls for updates. Others describe call lights not being answered promptly, sometimes forcing family members to step in repeatedly to get assistance. A smaller number of reviews say call lights are handled promptly and problems are resolved immediately, but the complaints about delays are consistent enough to stand out.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
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Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.
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