Ridgecrest Nursing And Rehabilitation Center

Pros

• The nursing staff at Ridgecrest is described as busy but caring, demonstrating a genuine interest in the well-being of patients.
• Therapy services are highlighted as amazing, providing effective support for rehabilitation.
• The facility is noted for its cleanliness and pleasant atmosphere, contributing to a positive overall experience.
• Families appreciated the availability of activities that keep residents engaged and occupied.
• Communication from staff regarding care plans and goals was proactive, ensuring families were involved in their loved ones' rehabilitation process.
• A particular Medical Social Worker received high praise for her supportive and efficient assistance in navigating patient care needs.

Cons

• The facility was described as unsanitary, with reports of cockroaches and unclean conditions.
• The staff was noted to be apathetic and overwhelmed due to a high patient-to-CNA ratio, leading to inadequate care.
• The rehabilitation therapy was criticized for being insufficient, with only minimal attention given to patients after brief sessions.
• The food quality was deemed inedible, lacking freshness and flavor, and meals were often late or served cold.
• There were serious hygiene concerns, including issues with cleanliness during patient care and the potential for infection due to poor practices.
• The administration's communication was reported as extremely poor, making it difficult for families to voice concerns or receive timely responses.
• Patients were said to be over-medicated, with discrepancies in medication management being a recurring issue.
• Safety concerns arose when facility staff brought their personal dogs without proper supervision, potentially distracting from their duties.

Review

Ridgecrest Nursing Facility has garnered a range of feedback from families of patients, reflecting both positive experiences and deeply troubling incidents that highlight the facility's shortcomings. For many, Ridgecrest represents a beacon of hope in healthcare, particularly among those who have had less satisfactory experiences at other facilities. One family member shared their glowing review, emphasizing that after multiple attempts at various rehabilitation centers over the years for their mother, they found Ridgecrest to be exceptional. The staff was described as busy yet caring, with particular praise directed toward the nursing team and therapists who provided effective care. The cleanliness of the facility and the variety of engaging activities offered were additional highlights that made their loved one’s stay pleasant.

Conversely, some reviews present a starkly different picture of Ridgecrest Nursing Facility. One account detailed an unsettling experience marred by accusations of neglect and unsanitary conditions. A major concern for this reviewer was the unhygienic atmosphere characterized by pest issues—specifically cockroaches—and inadequate room cleanliness that deeply affected patient care standards. Staffing levels were another issue raised; with reports indicating a distressing ratio of one Certified Nursing Assistant (CNA) to 15-20 patients, it was apparent that staff were overwhelmed and unable to provide adequate attention to each individual.

The quality of therapy varied significantly in these reviews. While some praised the therapy programs for being beneficial and engaging—keeping patients active even outside scheduled sessions—others labeled therapeutic services as insufficient. Complaints were made about minimal therapy time and neglect during non-therapy hours when patients felt ignored or abandoned by the nursing staff after brief interactions. This inconsistency raises significant concerns about whether all residents receive appropriate therapeutic support essential for recovery.

Food quality also emerged as a common point of contention across various accounts. Several reviewers expressed disappointment in the meals served to residents, describing them as unappetizing and lacking nutritional value. Meals often consisted solely of processed items like instant mashed potatoes or mystery meat—which left significant questions about food safety practices within the facility’s kitchen operations. The absence of fresh fruit or vegetables contributed to complaints regarding elevated sodium levels in meals, which could pose health risks for vulnerable populations residing there.

Despite these challenges faced by some families, not everyone reported negative experiences at Ridgecrest; indeed, several families articulated satisfaction with staff interactions and overall service delivery throughout their loved ones’ stays. One reviewer noted friendly interactions among staff members alongside responsive communication regarding inquiries about plans for care—a positive contrast to others who experienced what they deemed poor administrative communication and negligence towards patient needs.

In closing, although Ridgecrest Nursing Facility has received commendations for its caring personnel and structured therapy programs from some families, recurring issues like sanitation problems, understaffing concerns leading to inadequate patient attention, subpar food quality, and inconsistent levels of rehabilitation services cannot be overlooked. Given such varied experiences depicted in these reviews—from uplifting narratives highlighting nursing compassion to alarming accounts detailing serious operational deficiencies—it becomes increasingly evident that prospective patients' families should weigh such considerations carefully before selecting a rehabilitation center like Ridgecrest for their loved ones’ care needs.

Ultimately, finding balance between favorable treatment options amid areas needing improvement is essential; hence an honest appraisal based on collective insights can guide others navigating similar circumstances in seeking out appropriate rehabilitative care environments effective enough to ensure safety while promoting recovery.

Physicians

• Joel Bautista, MD (0.3 miles)
• West Volusia Medical Associates PA (0.3 miles)
• Dr vintimilla (0.4 miles)
• Family Health Services Medical Center (0.5 miles)
• Asthma & Allergy Specialists (0.5 miles)
• Daytona Heart Group (0.5 miles)
• Deland Dermatology (0.5 miles)

Hospitals

• Florida Hospital Deland (0.4 miles)
• AdventHealth DeLand (0.4 miles)
• AdventHealth Fish Memorial (9.5 miles)

Pharmacies

• Florida Health Care Plans (0.5 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (1 miles)
• Winn-Dixie (1.6 miles)
• Ritter's Towne Pharmacy (1.7 miles)
• Walgreens (1.9 miles)
• Winn-Dixie (2.5 miles)

Restaurants

• Big Rig (0.6 miles)
• Denny's (0.8 miles)
• Popeyes Louisiana Kitchen (0.9 miles)
• Perkins Restaurant and Bakery (0.9 miles)
• Taco Bell (1 miles)
• McDonald's (1 miles)
• Zaxby's (1.1 miles)

Places of Worship

• Grace Chapel (1.2 miles)
• Bible Baptist Church (1.7 miles)
• First Baptist Church of Pine Lakes (9.6 miles)

Parks

• Barkley Square Dog Park (1.5 miles)
• Earl Brown Park (2.5 miles)
• Lake Beresford Park (4.2 miles)
• Hontoon Island State Park (5.6 miles)
• De Leon Springs State Park (6.5 miles)
• Blue Spring State Park (7.4 miles)
• Gateway Park (9.5 miles)

Cafes

• Trilogy Coffee Roasting Co. (1.8 miles)
• Starbucks (4.5 miles)
• Rhonda's Kitchen (9.1 miles)

Transportation

• Amtrak (3 miles)