Brookdale DeLand

Pros

• The activities director at Brookdale DeLand is highly praised for their exceptional efforts to keep families connected with their loved ones through FaceTime.
• Residents appreciate the clean and pleasant atmosphere of individual apartments, which feature views of the interior courtyard.
• Staff members are consistently described as friendly, welcoming, and attentive, creating a family-like environment.
• Many reviewers highlight the well-planned activities and engaging social opportunities available to residents.
• Brookdale DeLand is commended for its elevated licensing, allowing them to provide specialized care for conditions like diabetes and dialysis.
• Families have felt supported during the transition process, noting compassionate assistance from staff throughout their loved ones' move.
• Reviewers express satisfaction with the dining experience, appreciating the option for residents to eat in a communal dining room or in their own apartments.
• The community's open and inviting layout is noted as a significant positive aspect, contributing to a sense of comfort and home-like feel.
• Families commend Brookdale DeLand for its dedication to resident care and well-being, often going above and beyond expectations.
• Overall, many reviewers express a strong recommendation of Brookdale DeLand based on positive experiences with staff and facilities provided for residents.

Cons

• The resident's clothes, wallet, and expensive jewelry were stolen at Brookdale DeLand, leading to dissatisfaction with security.
• The food quality deteriorated after a vendor change, causing the resident to develop a dislike for the meals served.
• There were complaints about a lack of cleanliness, with reports of green mold on surfaces and floors in the kitchen and bathroom.
• Communication from staff was lacking, particularly regarding updates for families of residents with dementia.
• There was frustration over rising costs despite being told there would be caps on charges for care.
• Activities that were planned often got canceled, leading to disappointment among residents.
• Although the staff is friendly, they frequently did not provide satisfactory answers to inquiries about issues raised by families.
• The atmosphere lacked enthusiasm; some visitors felt that the existing residents did not seem happy overall.

Review

Brookdale DeLand has garnered a mosaic of opinions that paint a multifaceted picture of the community, reflecting both high praise and significant concerns from residents and their families. Central to many positive reviews is the exceptional staff, particularly highlighted by those who have experienced personal interactions with the activities director. Many families appreciated the dedication shown in facilitating communication through platforms like FaceTime, allowing for meaningful connections between residents and their loved ones. This level of care has not only resulted in recommendations from satisfied families but has also fostered a sense of community that resonates throughout the facility.

However, some negative experiences cast a shadow on Brookdale DeLand’s reputation. Several family members expressed frustrations regarding issues with cleanliness, citing neglect in housekeeping that led to serious health concerns—such as mold growth in living spaces—that went unaddressed despite repeated complaints. The alleged lack of accountability concerning care standards raised alarms about the overall management of hygiene and upkeep within the community. Additionally, unexpected increases in care costs caused disappointment among some families who had initially been informed of caps on such charges.

Despite these grievances, many found solace in the environment at Brookdale DeLand. The facility features individual apartments that offer comfort and privacy while creating an inviting atmosphere with views overlooking an interior courtyard. Residents and visitors alike echoed sentiments regarding its homely feel rather than a clinical ambiance typical of assisted living facilities; descriptions like “calming,” “cozy,” and “fresh” stood out prominently. The inviting nature of this setting was further enhanced by live music and friendly staff interactions, fostering an uplifting spirit among residents.

Dining options at Brookdale received mixed feedback; some praised the flexibility offered to residents who could choose whether to eat in communal dining areas or take meals back to their rooms. Positive impressions were noted about meal presentation and variety, with dietary needs addressed head-on by professional kitchen staff—a reliable aspect mentioned during tours conducted for potential new residents. Yet others reported dissatisfaction with food quality after vendor changes took place, sparking complaints about taste and satisfaction levels across residents.

Activities offered within Brookdale DeLand appeared plentiful but were met with skepticism regarding their consistency. While many first-time visitors observed a wealth of planned events designed to keep residents engaged, regular cancellations dampened expectations for some families who viewed this aspect as integral to enhancing quality of life for their loved ones struggling with dementia or other challenges. Indeed, there seemed to be no consistent communication strategy relating to activity updates or logistical considerations—something caregivers felt was critical when managing loved ones' health conditions.

In summary, while Brookdale DeLand represents a conscious effort towards creating a loving environment where elderly individuals can thrive through tailored support systems—including physical care models accommodating specific medical needs—it remains evident that substantial improvements are needed in maintaining cleanliness standards and transparent communication channels for families navigating eldercare decisions. As prospective families evaluate this community as a possible home for their loved ones, they must weigh positive interpersonal connections against the backdrop of operational shortcomings witnessed by current and former residents alike—making it essential to approach each visit thoughtfully armed with questions around both care practices and day-to-day experiences within this unique assisted living landscape.

This part of De Land, Florida offers a variety of amenities that may appeal to seniors looking for a convenient and comfortable living environment. With several physicians' offices and hospitals nearby, residents have easy access to medical care when needed. Pharmacies are also within close proximity for medication needs. There are plenty of dining options ranging from fast food to casual dining restaurants, providing a variety of choices for meals. Nearby places of worship offer spiritual support and community connections. For outdoor enthusiasts, there are several parks in the area where one can enjoy nature and recreational activities. Additionally, cafes provide a cozy spot for socializing or enjoying a cup of coffee. The presence of public transportation like Amtrak adds convenience for those who prefer not to drive. Overall, this neighborhood provides a mix of essential services and recreational opportunities for seniors seeking a well-rounded living experience in De Land.

Physicians

• West Volusia Medical Associates PA (0.4 miles)
• Joel Bautista, MD (0.4 miles)
• Dr vintimilla (0.5 miles)
• Family Health Services Medical Center (0.6 miles)
• Daytona Heart Group (0.6 miles)
• Deland Dermatology (0.6 miles)
• Advanced Dermatology and Cosmetic Surgery (0.6 miles)

Hospitals

• Florida Hospital Deland (0.5 miles)
• AdventHealth DeLand (0.5 miles)
• AdventHealth Fish Memorial (9.6 miles)

Pharmacies

• Florida Health Care Plans (0.6 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (1 miles)
• Winn-Dixie (1.7 miles)
• Ritter's Towne Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• Winn-Dixie (2.4 miles)

Restaurants

• Big Rig (0.8 miles)
• Denny's (0.8 miles)
• Perkins Restaurant and Bakery (0.8 miles)
• Taco Bell (0.9 miles)
• McDonald's (0.9 miles)
• Popeyes Louisiana Kitchen (0.9 miles)
• Zaxby's (1 miles)

Places of Worship

• Grace Chapel (1.2 miles)
• Bible Baptist Church (1.6 miles)
• First Baptist Church of Pine Lakes (9.7 miles)

Parks

• Barkley Square Dog Park (1.6 miles)
• Earl Brown Park (2.6 miles)
• Lake Beresford Park (4.3 miles)
• Hontoon Island State Park (5.7 miles)
• De Leon Springs State Park (6.4 miles)
• Blue Spring State Park (7.5 miles)
• Gateway Park (9.6 miles)

Cafes

• Trilogy Coffee Roasting Co. (1.8 miles)
• Starbucks (4.6 miles)
• Rhonda's Kitchen (9.2 miles)

Transportation

• Amtrak (3.1 miles)