Parkside Health and Rehab

Pros

• The staff are very friendly.
• The facility is very clean and well maintained.
• There are plenty of activities for residents.
• The staff treat residents very well.
• Everyone is polite and friendly.
• The nursing and CNA staff are compassionate and attentive.
• The rehab staff are professional and caring.
• The administration is helpful and supportive.
• The environment is welcoming and the staff are engaging.
• The staff are personable and do their jobs with a smile.
• The care provided is excellent and residents are well cared for.
• Aides like Brielle are outstanding and engaging with residents.

Cons

• The place is dirty and disgusting and the hallways smell like urine.
• The facility was filthy; a woman fell on the floor and staff left her there until they were ready to assist.
• The food was disgusting and the facility was described as the worst and needing to be shut down.
• Do not take your pet there; the room lacked basic essentials and there were deplorable conditions, including no attached call bell, no water pitcher, no wash basin, no towels or blanket, and oxygen tubing on the floor.
• Everything disappears from the resident's belongings, including teeth, hearing aids, socks, and clothes.
• The smell of urine and feces was strong.
• A reviewer described a horrible experience with a resident lying in a urine-soaked bed for over an hour and delays in care.

Review

Parkside Nursing Home emerges in these reflections as a place where many families feel their loved ones are welcomed by warm, friendly staff and treated with care and respect. A common thread across numerous comments is the sense that the people who work there genuinely care about residents. Families repeatedly describe the staff as kind, attentive, patient, and easy to communicate with, noting that from the front desk to the nursing aides, a friendly demeanor is consistent. Several reviewers highlight specific individuals who stood out for their compassion and professionalism, and a sense of gratitude for the ongoing support and reassurance provided during difficult moments is evident in many messages.

The atmosphere frequently described by reviewers is one of cleanliness and activity. Numerous visitors praise the facility's appearance, saying it is clean and well-maintained, with residents seen participating in a variety of activities, watching movies, and engaging in games or group events. The presence of organized activities and a visible effort to keep residents engaged is repeatedly cited as a positive feature, contributing to a welcoming and lively environment. Families also express relief in knowing their loved ones are not only cared for but also stimulated and socially connected, which helps them feel more comfortable about placement.

While a large portion of the testimonials are positive, several reviewers do note concerns that remind readers there is variability in experience. A number of accounts recount unpleasant odors and cleanliness issues, with descriptions ranging from a hospital-like scent to explicit mentions of urine in hallways. Some reviews contrast sharply with others by describing the facility as dirty or in need of immediate attention. These divergent experiences suggest that conditions may fluctuate by area, shift, or time of day, and that what one family experiences as a clean, cheerful environment may be perceived differently by another. In some reviews, visitors even report moments of neglect, such as a patient who fell or a staff member delaying attention, which understandably leaves families anxious about safety and response times.

Patient safety and care quality are recurring topics, with some reviews presenting a balanced view and others offering cautionary tales. Several accounts commend staff responsiveness and the thoroughness of care, including praise for rehabilitation teams, nursing staff, and aides who work diligently to assist residents and keep families informed. On the other hand, a few reviews describe troubling episodes: delays in turning patients to prevent bedsores, long waits for assistance, or instances where basic needs - water, hygiene supplies, or call bells - were not readily available. One narrative recounts a mother who was not turned as scheduled and developed skin irritation, while another describes a scene where a resident who fell on the floor was left for a period before help arrived. These testimonies underscore the real tension families feel between care that is compassionate and care that is timely and responsive.

Logistical and administrative experiences add another layer to the overall impression. Some families report encountering supportive administration that helps navigate the process, including guidance through financial aspects and admissions procedures. Others describe more troublesome interactions, including items going missing from a loved one's closet, missing water or supplies, and ongoing concerns about the handling of a resident's clothing, personal belongings, or even basic necessities. A particularly stark case involves a reviewer who felt their spouse's clothing and other items disappeared and who faced repeated questions about chores or tasks that should have been straightforward, highlighting the emotional strain of balancing caregiving with administrative oversight. There are also strong warnings from one reviewer who urged others not to bring a pet to Parkside, cataloging a series of neglected basic needs and unsafe conditions, illustrating how negative experiences can be powerful and memorable.

Amid the spectrum of experiences, many reviewers emphasize how therapy and medical care are delivered, with therapists and nursing staff frequently described as dedicated and skilled. Several accounts mention therapists who are patient, encouraging, and professional, and families express appreciation for how staff involve them in the rehabilitation process. The sense that therapists push residents to participate in their therapy while maintaining a supportive, respectful approach is a common thread. Visitors also recount moments when the staff's kindness felt personal and reassuring - such as seeing aides greet a resident with familiarity, sharing a light moment, or providing clear explanations about care plans. For these families, the combination of competent clinical care and a compassionate bedside manner makes a meaningful difference.

In the most negative recourse, a few stories stand out as stark contrasts to the majority sentiment. One reviewer recounts a deeply troubling experience in which a relative spent days in an environment described as unsanitary and poorly managed - an account that includes moving the family member to another facility where they could receive better care during a painful and difficult period. The intensity of this account is jarring because it foregrounds what can happen when care breaks down: emotional distress, a sense of betrayal, and the fear that essential needs and dignities are not being respected. Readers of these experiences are reminded that, alongside the warmth and praise, there are serious concerns about safety, hygiene, and accountability that require attention and action from leadership and staff.

Taken together, the collection of reviews suggests a complex, multi-faceted picture of Parkside Nursing Home. For many families, the facility represents a supportive community where friendly staff, clean surroundings, and engaging activities contribute to a positive experience during a challenging time. For others, it underscores the ongoing responsibility to monitor care quality, enforce timely assistance, safeguard residents' personal belongings, and ensure consistent standards of cleanliness and safety. The stories highlight both the human warmth that can define good care and the imperfect realities that can undermine it. For anyone considering Parkside, these reflections recommend a balanced approach: visit in person, meet the caregiving team, observe how the staff respond to questions and requests, and ask detailed questions about hygiene practices, response times, and the handling of personal belongings. In the end, the facility appears to be a place with much to commend, tempered by notable concerns that deserve ongoing attention from the administration, staff, and families alike.

Physicians

• Florida Kidney & Hypertension Specialist (0.3 miles)
• Krishnan MD Ananth Pa (0.4 miles)
• Central Florida Eye Specialists P L (0.4 miles)
• Happy Brain Neurofeedback (0.5 miles)
• Virginio Rodrig Uez (1 miles)
• Deland Family Medicine (1.3 miles)
• Advanced Dermatology (1.4 miles)

Pharmacies

• Walgreens (0.4 miles)
• Ritter's Towne Pharmacy (0.5 miles)
• Walmart Fuel Station (0.7 miles)
• Walmart Pharmacy (0.7 miles)
• CVS Pharmacy (1.5 miles)
• Winn-Dixie (1.6 miles)
• Florida Health Care Plans (2.1 miles)

Parks

• Earl Brown Park (0.4 miles)
• Barkley Square Dog Park (3.1 miles)
• Lake Beresford Park (3.2 miles)
• Hontoon Island State Park (4.8 miles)
• Blue Spring State Park (5.4 miles)
• Gateway Park (7.7 miles)

Restaurants

• Checkers (0.4 miles)
• The Half Wall DeLand (0.6 miles)
• McCabe's (0.6 miles)
• Taco Bell (1 miles)
• Captain D's (1.2 miles)
• Mi Mexico Restaurant (1.5 miles)
• Popeyes Louisiana Kitchen (1.5 miles)

Cafes

• Trilogy Coffee Roasting Co. (0.5 miles)
• Starbucks (2.5 miles)
• Rhonda's Kitchen (7.2 miles)

Hospitals

• AdventHealth DeLand (1.8 miles)
• Florida Hospital Deland (1.9 miles)
• AdventHealth Fish Memorial (7.5 miles)

Places of Worship

• Grace Chapel (2 miles)
• Bible Baptist Church (3.9 miles)

Transportation

• Amtrak (3.3 miles)