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4.4 from 83 reviews
5 stars
62
4 stars
10
3 stars
2
2 stars
3
1 stars
6
Overall Review of The Cloisters Of Deland (CLOSED)
common5 reviews mention this
Dining and meal service stand out
Meals are a frequent point of satisfaction for families dining at the community.
Families mention getting regular meals for a loved one, including enjoying two meals a day. Multiple reviewers also describe good food and generous portions. The community offers restaurant-style dining, which aligns with residents talking about dining in the on-site setting.
common4 reviews mention this
Plenty of activities and rec space
Residents and families describe an active schedule with community activities.
Several reviews mention that there are many activities available, and one reviewer highlights ongoing activity levels. A resident also calls out the recreation room as a positive feature. This matches the way the community lists planned daily activities and community-sponsored options.
common18 reviews mention this
Staff responsiveness is a bright spot
Residents consistently describe office and maintenance help as fast and professional.
Across reviews, residents and families praise the way the office handles paperwork and questions, with follow-through on requests. Many also describe maintenance as quick to respond when issues come up. Reviews that name specific team members for responsiveness align with the community listing concierge-style help, fitness programming, and on-site support services.
caveat4 reviews mention this
Repairs and communication draw complaints
Some residents report ongoing maintenance problems and unclear communication.
A group of negative reviews describe repeated failures that affected daily comfort, including issues with elevators, hot water, and air conditioning. Others mention problems like gate access changes, fire alarms sounding often, and having to navigate around closures like trash chute access. There are also concerns about inspections and notice timing, along with dissatisfaction when repairs take longer than expected or when compensation is not provided.
caveat3 reviews mention this
Safety and access concerns are recurring
Several reviews raise concerns about access, parking, and building reliability.
Some reviewers report access problems, including gate code issues that left them unable to enter reliably. Parking is also mentioned as limited or difficult, with one review describing towing risk and another describing the need to walk when overflow occurs. Combined with mentions of broken elevators and hot water or AC disruptions, these concerns center on how smoothly the building operates day to day.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
The Cloisters Of Deland (CLOSED) on seniors.fyi includes 4 photos including images showing interior, dining, building, architecture, exterior, urban, lobby, seating area, and more.
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The article examines the complexities of assisted living for individuals with disabilities, emphasizing the need for tailored care solutions that enhance quality of life and social inclusion, while addressing financial challenges and advocating for community integration. It discusses various housing options, the importance of financial assistance through public benefits, and highlights trends towards integrated and technology-driven solutions in disability-focused housing.
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