The Crossroads
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206 West Orange Street, Davenport, FL 33837
For more information about senior living options: (844) 490-3973
The staff members at Crossroads are consistently described as caring, courteous, and attentive, providing a welcoming atmosphere for residents. Many reviewers appreciate the cleanliness of the facility, noting that it is well-maintained and often being cleaned. Residents have access to a variety of planned activities and entertainment to keep them engaged and stimulated. The physical therapy program is highlighted as a significant benefit, with staff helping residents regain their confidence and achieve their rehabilitation goals. Overall care provided at Crossroads received praise from families who felt that their loved ones were treated like family and received meaningful support during difficult times.
The response time to call lights was inadequate, with some instances taking over 30 minutes for acknowledgment. There was a major lack of communication regarding the discharge process, leading to frustration and delays. Some staff members appeared overwhelmed and overworked, affecting the quality of care provided. The facility was described as being older and in need of substantial upgrades despite high costs. Medications did not always arrive on time, leaving residents in pain for extended periods. Personal belongings went missing despite being marked with names. Residents felt uncomfortable in small shared rooms with limited space for family visits. The physical therapy sessions caused significant discomfort and pain for some patients. One reviewer expressed doubts about the qualifications and attentiveness of the nursing staff.The Crossroads facility has garnered a mixed bag of reviews from families and patients regarding their experiences. Many have commended the staff for being caring, friendly, and attentive, highlighting that the personnel often seem genuinely invested in the well-being of residents. For instance, one reviewer noted how their husband received exemplary care during his physical therapy sessions, stating that the staff truly exemplified compassion and dedication. Other family members echoed similar sentiments about the staff's kindness and professionalism. Reviews indicated that many residents formed friendships while participating in various planned activities and entertainment offered by the facility.
However, criticisms of Crossroads mainly revolve around issues like understaffing and long response times to call lights. Some guests expressed frustration with prolonged wait times for assistance — sometimes exceeding an hour — which left patients feeling vulnerable and in discomfort. In particular, one reviewer recounted a distressing situation where medication was delayed significantly, resulting in unbearable pain for over an hour. Such experiences suggest a systemic issue within the operation that could impact patient satisfaction adversely.
While cleanliness was frequently praised across multiple reviews—with comments about buffing hallways and maintaining tidy environments—there were also complaints about room sizes and general facilities needing upgrades or better organization. The newer patients expressed disappointment with cramped living arrangements compared to what they paid for such services. One family member mentioned having limited spaces to comfortably visit due to small rooms and insufficient communal areas for families.
In terms of food options, some reviewers highlighted specific dietary needs—particularly concerning gluten-free options—suggesting that there is room for improvement regarding meal planning to cater to varying health requirements among residents. Others noted consistent quality in available food but mentioned it could be enhanced further to truly meet diverse dietary preferences among guests.
A number of negative experiences related to administrative processes at Crossroads have also surfaced, particularly regarding communication lapses between family members, healthcare providers, and facility staff. Instances of lost personal belongings added further frustration; items went missing despite labeling efforts by families. Moreover, difficulties surrounding discharge procedures frustrated families who felt they were inadequately informed about timelines or decisions affecting their loved ones' transition out of rehab care.
Ultimately, while many satisfied clients shared uplifting stories about excellent care from compassionate staff at Crossroads, others strongly cautioned against utilizing this facility based on their personal experiences filled with neglectful service or insensitive treatment from certain employees. With such stark disparities in reviews reflecting both positive interactions alongside significant shortcomings—especially concerning staffing levels—it seems essential for potential patients’ families to thoroughly research before making a decision about placement at Crossroads or similar facilities. Improving response times along with enhancing overall organizational structure may go a long way toward ensuring more consistently satisfactory experiences for residents moving forward.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Crossroads in Davenport, FL is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on providing a comfortable and convenient living environment, The Crossroads offers fully furnished apartments with private bathrooms and kitchenettes. Residents can stay connected with Wi-Fi/high-speed internet and enjoy cable or satellite TV in their own space.
The community promotes an active lifestyle with various amenities available for residents' enjoyment. There is a fitness room for those who want to stay active, as well as a gaming room for entertainment. A small library provides opportunities for reading and learning, while the beautiful outdoor garden allows residents to relax and enjoy some fresh air. Additionally, there is a wellness center that focuses on promoting mental wellness through various programs.
Meals at The Crossroads are restaurant-style dining experiences, where residents can choose from a variety of options. Special dietary restrictions are accommodated to ensure that every resident's needs are met. Care services provided include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to help residents stay on track with their medication schedule.
Transportation services are provided both within the community and outside for non-medical purposes, including doctors' appointments and planned day trips. Move-in coordination is offered to assist new residents during their transition into the community.
Residents have access to concierge services for any additional assistance they may need. Planned daily activities and resident-run activities provide opportunities for socialization and engagement within the community. For those who wish to explore the surrounding area, there are cafes, parks, pharmacies, restaurants, physicians' offices, and hospitals located conveniently nearby.
At The Crossroads in Davenport, FL, residents can expect a comfortable living environment with dedicated staff members who prioritize their well-being. With a variety of amenities, care services, dining options, and activities available onsite and nearby, residents can enjoy a fulfilling and enriching lifestyle.
The Crossroads is located at 206 West Orange Street, Davenport, FL 33837 in Polk County, Florida
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