The Crossroads in Davenport, FL
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206 West Orange Street, Davenport, FL 33837
For more information about senior living options: (844) 490-3973
The staff are amazing and treat residents like family. The facility is spotless and well maintained. The therapy team delivers excellent care and helps residents progress. The administration and Cathy provide outstanding leadership and responsive communication. There are plenty of activities and a genuinely caring atmosphere. The independent living option is a hidden gem worth touring. Families feel supported by the compassionate staff and thorough care.
They called it a disaster and lamented that the facility would not allow a zero-star rating. They warned others not to leave a loved one in this terrible place. They described the food as horrible and lacking proper nutrition. They alleged their family member did not receive proper therapy and was kept in bed all day. They reported their mother died after eight days there and would never recommend the place. They claimed administration and the caseworker provided misinformation and were uninformed about guidelines. They stated patients were discharged without 30-day notification and without proper transition planning. They claimed there were roaches and the facility was dirty and unsafe.The Crossroads in Davenport, FL is best suited for seniors needing rehab or steady nursing support where a compassionate staff and a clean, organized environment can make a meaningful difference. For families prioritizing on-site therapy, regular activities, and a residence that feels homelike when staffed well, this community can deliver. The independent living wing is repeatedly mentioned as a virtue, suggesting versatility for spouses or siblings who want transitions within the same campus. In practice, success hinges on reliable staffing, strong leadership, and consistent communication; when those elements are present, residents report warmth, attentiveness, and real progress in rehab and daily living.
Yet guests should explicitly consider alternatives if safety, consistent med management, or modern amenities are non-negotiable. Reviews flag serious red flags: missed or delayed medications, delayed call-bell responses, discharge glitches, and reports of neglect or unsafe conditions. The building is older, rooms are small, and cosmetic upgrades do not always match the level of care. Weekend staffing gaps, apparent communication breakdowns between administration and family, and periodic complaints about pests or cleanliness mark risk points. For families sensitive to those patterns, touring other facilities with stronger track records is prudent.
On the plus side, the strongest positives center on the on-site therapy team and the general bedside care when functioning properly. Several accounts praise attentive nurses, dedicated therapists, and a culture of kindness among front-desk and social-work staff. Cleanliness and daily routines earn consistent praise, and many residents or families speak highly of the rehab experience, with therapists who help restore function and confidence. The independent living side is highlighted as a virtue as well. However, these strengths are not universally realized; numerous reviews recount inconsistent response times, incomplete discharge planning, and gaps in medication administration that undermine overall safety and trust. The contrast matters: the same campus that shines in therapy can falter in basic operations.
Families should demand concrete assurances and clear workflows before committing. Key questions to ask during tours: what are weekend staffing ratios, how quickly do call bells get answered, and how is pain and med management coordinated with hospital or physician orders? Request to meet the director of nursing and the administrator, inspect recent inspection or quality-oversight records, and verify how therapy is scheduled and documented. Check for pest control records, room sizes, and the condition of food service. Request recent resident progress meetings and a direct line for ongoing communication. If the plan relies on family intervention to function, this should be reflected in the contract and schedule.
Price and space profiles matter here. Several reviewers note the facility's older footprint and small rooms, but several also acknowledge reasonable rates for the Davenport area when compared with other options. The value rests on reliable, compassionate care and effective rehab pathways; if those elements hold, families feel they get good returns. When care coordination breaks down, however, the same costs feel prohibitive due to risk exposure, dissatisfaction, and the burden of chasing answers. In short, Crossroads can be a solid choice for rehab-forward seniors who arrive with realistic expectations and strong family involvement; for those seeking a high-tech, modern campus with flawless consistency, alternatives are wiser.
Bottom line: The Crossroads offers genuine warmth and meaningful rehab potential, but it carries notable operational risks that can erode the experience. A decisive decision hinges on verifying staffing consistency, med safety, and discharge processes, and on sizing up whether the independent-living option truly aligns with long-term goals. If tours and conversations reveal robust accountability and a clear plan to fix the most persistent gaps, this campus can be a dependable home. If not, families should pursue facilities with stronger track records in medication safety, communication, and weekend coverage, even if that means compromising on some amenities.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Crossroads in Davenport, FL is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on providing a comfortable and convenient living environment, The Crossroads offers fully furnished apartments with private bathrooms and kitchenettes. Residents can stay connected with Wi-Fi/high-speed internet and enjoy cable or satellite TV in their own space.
The community promotes an active lifestyle with various amenities available for residents' enjoyment. There is a fitness room for those who want to stay active, as well as a gaming room for entertainment. A small library provides opportunities for reading and learning, while the beautiful outdoor garden allows residents to relax and enjoy some fresh air. Additionally, there is a wellness center that focuses on promoting mental wellness through various programs.
Meals at The Crossroads are restaurant-style dining experiences, where residents can choose from a variety of options. Special dietary restrictions are accommodated to ensure that every resident's needs are met. Care services provided include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to help residents stay on track with their medication schedule.
Transportation services are provided both within the community and outside for non-medical purposes, including doctors' appointments and planned day trips. Move-in coordination is offered to assist new residents during their transition into the community.
Residents have access to concierge services for any additional assistance they may need. Planned daily activities and resident-run activities provide opportunities for socialization and engagement within the community. For those who wish to explore the surrounding area, there are cafes, parks, pharmacies, restaurants, physicians' offices, and hospitals located conveniently nearby.
At The Crossroads in Davenport, FL, residents can expect a comfortable living environment with dedicated staff members who prioritize their well-being. With a variety of amenities, care services, dining options, and activities available onsite and nearby, residents can enjoy a fulfilling and enriching lifestyle.
The Crossroads is located at 206 West Orange Street, Davenport, FL 33837 in Polk County, Florida
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