Cross Pointe Care Center in Dania Beach, FL
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Information last verified:
440 Phippen Waiters Road, Dania Beach, FL 33004
For more information about senior living options: (844) 490-3973
Cross Pointe Care Center in Dania Beach is best suited for families that will stay closely involved in daily care, especially when the primary goal is short-term rehabilitation and the plan hinges on active oversight. The facility shows real moments of compassionate staff and a rehab pathway that can move residents forward when therapy is well coordinated. Yet this community should not be chosen by those who expect a consistently clean, safe, well-run environment or by families seeking seamless discharge planning and unequivocal dignity in daily living. In practical terms, it serves those willing to be present and push for steady, hands-on management rather than a hands-off approach.
Alternatives deserve serious consideration for anyone prioritizing predictable safety, cleanliness, and transparent operations. Recurrent reports describe cleanliness problems, from dirty furniture and roaches to grimy rooms, that undermine basic comfort and well-being. Language access and respectful communication also appear inconsistent, complicating care decisions for families with non-English speakers. More troubling are allegations of residents going hungry, insufficient supervision, and delays in administrative processes like discharge and billing. For families that demand reliable meals, consistent staffing, and timely, clear communication around charges and care plans, other facilities will likely deliver with far greater consistency.
On the upside, rehabilitation can still yield meaningful gains when therapy is the focal point. A number of reviews highlight physical therapy as excellent and effective, with therapists delivering tangible progress. Some leadership voices, often described as capable or caring, help anchor a resident’s experience during rehab and short stays. When these elements align, residents can feel supported, and families can receive regular, constructive updates. However, these strengths do not erase the broader pattern of operational shortcomings that many families encounter, creating a frustrating dichotomy between isolated clinical competence and overall care quality.
From a decision-making standpoint, rehab success cannot compensate for ongoing reliability gaps. Discharge planning, paperwork, and insurance billing appear vulnerable to delays that extend stays unnecessarily, drain patience, and erode trust. Several accounts point to financial mismanagement or unclear refund processes, which adds a layer of risk for families navigating payer systems. The practical takeaway is clear: evaluate current staffing stability, verify maintenance and infection-control practices, and demand concrete proof of orderly, on-time discharge workflows. A thorough tour should reveal functional call systems, clean spaces, and an orderly routine that aligns with care promises.
Prospective visitors should come armed with specific questions before stepping through the door. Inquire about nurse-to-patient ratios during peak hours, the coordination of discharge plans, and how nutrition is managed when appetite flags arise. Request meetings with the director of nursing and access to recent staff training records and complaint logs. Observe a meal and a therapy session to gauge supervision and the consistency of daily life. If language needs exist, confirm the availability of interpreters or bilingual staff. Check recent CMS ratings and any state survey results to understand the current performance trajectory. These steps help separate sincere care commitments from the gaps that have been repeatedly reported.
In the end, Cross Pointe Care Center presents a cautious choice for families who can commit to vigilant oversight, particularly when rehab is the objective and a few trusted staff members are engaged in the resident’s progress. It is not an ideal long-term home for those requiring pristine environmental standards, airtight safety protocols, and impeccably predictable daily routines. The weight of the cons, cleanliness concerns, safety and supervision gaps, and administrative volatility, often overwhelms the visible clinical strengths. If these risks cannot be managed through proactive oversight, exploring other options first remains the prudent path. For families prepared to partner closely with leadership and maintain rigorous monitoring, Cross Pointe may suffice; for all others, broader search is well warranted.
Cross Pointe Care Center is an assisted living community located in Dania Beach, FL. We pride ourselves on providing a comfortable and welcoming environment for our residents to call home.
Our amenities are designed to enhance the quality of life for our residents. We have a beauty salon available on site to ensure that our residents can maintain their personal grooming needs. Our cable or satellite TV service ensures that residents have access to their favorite shows and movies. We also offer community operated transportation services, allowing residents to easily get around town for appointments or outings.
For those who enjoy staying connected and engaged, we have a computer center with Wi-Fi/high-speed internet access. Our dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by our skilled culinary team. Additionally, we offer move-in coordination services to assist new residents in seamlessly transitioning into our community.
To promote physical well-being, we have a fitness room and outdoor space where residents can exercise and enjoy fresh air. Our fully furnished rooms provide a comfortable living space for our residents, complete with private bathrooms and kitchenettes for added convenience.
At Cross Pointe Care Center, we prioritize the care and support of our residents. Our 24-hour call system ensures that help is always available when needed. We provide assistance with activities of daily living such as bathing, dressing, and transfers. Our staff is trained in medication management to ensure that medications are taken correctly.
We also offer specialized care services such as diabetes diet management and mental wellness programs to cater to specific needs of individual residents. Special dietary restrictions are accommodated in our meal preparation and service.
In terms of recreational activities, we offer concierge services to assist with planning day trips or organizing resident-run activities within the community. There are scheduled daily activities as well as fitness programs to keep our residents active and engaged.
Located conveniently near various amenities, such as cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, and transportation options, Cross Pointe Care Center provides easy accessibility to necessary resources and services.
Overall, our assisted living community strives to provide a nurturing and vibrant environment where residents can age with grace and dignity while receiving the care they need.
Cross Pointe Care Center is located at 440 Phippen Waiters Road, Dania Beach, FL 33004 in Broward County, Florida
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