Shoal Creek Rehabilitation Center in Crestview, FL

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Shoal Creek Rehabilitation Center Shoal Creek Rehabilitation Center

Shoal Creek Rehabilitation Center in Crestview, FL

Shoal Creek Rehabilitation Center is a nursing home community in Crestview, FL.

Information last verified:

500 Hospital Drive, Crestview, FL 32539

For more information about senior living options: (866) 208-4318

3.1 from 52 reviews
5 stars
25
4 stars
2
3 stars
1
2 stars
3
1 stars
21

Overall Review of Shoal Creek Rehabilitation Center

common 15 reviews mention this

Staff care is a consistent plus

Many residents and families describe the staff as attentive, respectful, and genuinely caring.

Across multiple reviews, families and long-term residents say the staff follows through with care and stays in communication when needed. Several comments highlight friendliness, patience, and feeling safe, along with nurses and CNAs who are described as attentive to day-to-day needs. A number of reviewers also mention therapy staff and overall teamwork as a reason they would recommend the facility.

caveat 6 reviews mention this

Dining quality draws serious complaints

Dining quality is a recurring problem, with multiple reviewers describing meals as unappetizing.

A recurring theme is that meals fall short, with reviewers describing food as unappetizing, burned, or generally poor. One reviewer says medication and meals were delayed enough to affect care, while another calls out food as the low point compared with other parts of the stay. The community also lists restaurant-style dining and dietary options for special restrictions, but residents still report issues with what is served.

caveat 7 reviews mention this

Medication and pain management concerns

Several reviews raise concerns about medication timing and pain control.

Some reviews describe medication being late, not delivered as expected, or pain not being adequately addressed. Families also report problems that affected comfort, including situations where requested pain medication was not given. Even when other care is praised, these medication-related issues come up often enough to be a notable concern.

caveat 5 reviews mention this

Call response and safety feel inconsistent

Residents and families sometimes report delayed responses during safety and comfort needs.

A few reviews describe moments when help seemed slow or absent, including reports of not being there when a call button was used. Other reviewers describe prolonged times in uncomfortable situations, including being left on a toilet for an extended period or left in bed for days. Reviews also include safety and dignity concerns that suggest families should plan to advocate closely.

caveat 7 reviews mention this

Facility condition comes up, too

Cleanliness is a mixed topic, with some reviewers calling the facility dirty or unclean.

While a handful of reviewers describe the facility as clean, several others report dirty conditions, including issues like nasty rooms or soiled situations left unaddressed. Complaints include bad smells, unclean linens, and concerns that personal care was not handled properly. Taken together with the negative safety and food comments, cleanliness appears to vary by experience.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Eglin Air Force Base (17 miles away) Eglin Air Force Base (17 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Crestview, Florida offers a variety of amenities and services that cater to the needs of seniors. With multiple physicians in close proximity, including orthopedics, imaging centers, and pediatric care, residents have easy access to healthcare services. There are also several pharmacies nearby for convenient medication management. Additionally, there are a range of dining options from casual eateries like Firehouse Subs and McDonald's to sit-down restaurants like Applebee's, offering plenty of choices for dining out. The presence of multiple places of worship caters to spiritual needs, while the close proximity to North Okaloosa Medical Center ensures quick medical attention if needed. Overall, this area provides a convenient and diverse environment for seniors looking to settle in Crestview.

Physicians

  • Panhandle Orthopaedics (0.1 miles)
  • Center of Imaging Excellence (0.1 miles)
  • ABC Pediatrics (0.1 miles)
  • Gulf Coast Vision Center (0.2 miles)
  • Children's Clinic (0.3 miles)
  • Allergy Partners of the Emerald Coast (0.3 miles)
  • Okaloosa Pain Consultants (0.3 miles)

Cafes

  • Panera Bread (0.3 miles)
  • Casbah Coffee Company (1.8 miles)
  • Casbah Coffee Company (2 miles)
  • Starbucks (16.3 miles)

Restaurants

  • South Ferdon Boulevard Donuts (0.3 miles)
  • Firehouse Subs (0.4 miles)
  • China One (0.4 miles)
  • Chick-Fil-A (0.4 miles)
  • McDonald's (0.4 miles)
  • Applebee's (0.5 miles)
  • Juicy Crab House (0.8 miles)

Hospitals

  • North Okaloosa Medical Center (0.3 miles)
  • Sleep Disorder Center (2.1 miles)
  • Sleep Disorder Center of Ft Walton Beach (2.1 miles)
  • Okaloosa Hospital (14.4 miles)
  • Mark S Harber Md (15.8 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • Guardian Pharmacy (2 miles)
  • CVS Pharmacy (2.1 miles)
  • Moulton's Pharmacy (2.5 miles)

Places of Worship

  • Calvary Apostolic Church (0.8 miles)
  • First Church of God in Christ (0.9 miles)
  • House Of God Church (1.1 miles)
  • Live Oak Church of Christ (1.1 miles)
  • First Assembly Of God (1.5 miles)
  • Lifepoint Church (1.5 miles)
  • Macedonia Missionary Baptist Church (1.6 miles)

Transportation

  • U-Haul Moving & Storage (2.1 miles)
  • BP Open 7 Days A Week (2.2 miles)
  • Hertz Rent A Car (16.4 miles)

Theaters

  • Marquis Cinema 10 (3.2 miles)

Parks

  • Lions Park (16.1 miles)

Frequently Asked Questions

Where is Shoal Creek Rehabilitation Center?

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