Clewiston Nursing & Rehabilitation
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301 South Gloria Street, Clewiston, FL 33440
For more information about senior living options: (844) 490-3973
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This set of reviews paints a highly polarized portrait of Clewiston Nursing and Rehabilitation Center. On one hand, there are repeated messages of genuine gratitude for therapy teams, nursing staff, and administrators who seem to truly care about their patients. On the other hand, a large volume of posts describe alarming lapses in care, cleanliness, and communication that leave family members frightened, frustrated, or outraged. Several accounts come from people who wanted to share their lived experiences during a stay for rehabilitation, some reflecting a short visit and others describing weeks of residence. Taken together, the responses suggest that quality can vary dramatically by time of day, unit, and individual staff members.
A sizable portion of the feedback focuses on the positive side of the facility. Multiple reviewers say the therapy department is strong, with physical therapists described as outstanding and friendly. Comments such as "Quality care, and excellent service for my loved one," "They have a great therapy department. Very friendly," and "Wonderful therapist, wonderful nursing staff and great administrator" show a consistent pattern of praise for rehabilitation services and for staff who appear attentive, compassionate, and professional. Several residents and families mention particular individuals, implying that certain team members rise above the rest and help make the experience bearable or even good. In these accounts, the administration and nurses are repeatedly cited as helpful and responsive, and some reviews extend this praise to the overall atmosphere of care when the right people are involved. A few reviewers even describe the facility as a "great place" and express heartfelt appreciation for staff who made a real difference for their loved ones.
Contrasting the positives, a large number of reviews read as sharply critical or even alarming. The most recurring concerns center on inadequate care, neglect, and a lack of urgency. Several authors report patients not being showered for days, sitting in their own urine or feces, and being left unattended for extended periods. There are mentions of too many staff members resting or socializing in one area while other residents' needs go unmet, and of call lights not being answered promptly or at all. These stories repeatedly emphasize a sense that the facility operates more like a workplace where some workers clock in and disconnect rather than actively tend to residents who depend on them. The contrast between the positive therapy reports and these neglect-focused accounts is striking, and it underscores how experiences can diverge within the same institution.
The reviews also detail significant facility-wide problems that go beyond individual interactions. There are alarming depictions of pests in rooms - cockroaches and lizards - of unclean kitchens and questionable hygiene practices, and of water quality and food standards that leave residents at risk or dissatisfied. Several posts describe language barriers among staff that hinder effective communication, especially when it comes to sharing patient information, reporting distress, or coordinating care. Call buttons are described as unreliable, and some commenters question whether the environment is monitored adequately or maintained with basic sanitary practices. A few reviewers use stark, pointed language to convey their frustration, even comparing the care culture to a brutal regime in an attempt to express the perceived severity of mistreatment. These are not casual complaints; for some, the allegations imply real danger to residents' health and well-being.
Interwoven with these harsh critiques are qualifying notes about individuals who stood out in a positive light. One recurring beacon is a staff member named Katelyn, who is singled out as exceptionally kind, helpful, and dedicated. The warmth she provides is explicitly linked to a better experience for patients and families, and several posts hope she - along with others who share her attitude - might inspire their colleagues to bring that level of care to more residents. Even within a broader atmosphere of dissatisfaction, these testimonials remind readers that compassionate care can exist in this setting, and that staff morale can make a meaningful difference on a day-to-day basis.
A counterpoint comes from a rare set of voices that describe meaningful gratitude during extraordinary circumstances. A particular family member recounts a stay during the COVID-19 period in which the facility's team - ranging from admissions and social work to nursing and activity staff - went above and beyond to support a patient through a difficult time. The message is not about perfection but about courage, responsiveness, and kindness in the face of uncertainty. This perspective acknowledges the complexity of running a senior care facility and offers a sincere counterbalance to the more severe criticisms, illustrating that even in a facility with evident problems, there are moments of outstanding care.
Overall, what stands out is not a single, uniform judgment but a spectrum of experiences that can swing dramatically from one day to the next or from room to room. Some families feel they received quality rehabilitation, clear communication, and professional, caring treatment; others report neglect, odor and pest concerns, questionable hygiene and nutrition practices, and a perceived lack of accountability among administrators. The consistent thread across the more negative reviews is concern for residents' dignity and safety, urging potential families to investigate carefully, observe closely, and ask hard questions before and during a stay. Given the mixed feedback, anyone considering Clewiston Nursing and Rehabilitation Center should prepare to assess the facility with a critical eye, speak directly with staff and current residents, and verify that concerns about cleanliness, call systems, and response times are being addressed.
Clewiston Nursing & Rehabilitation, located in Clewiston, FL, is a thriving assisted living community that offers a wide range of amenities and care services to its residents. The community ensures that residents feel comfortable and well taken care of by providing various amenities such as a beauty salon, fully furnished rooms with private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet.
Residents can enjoy delicious meals in the elegant dining room with restaurant-style dining, accommodating special dietary restrictions. The community also offers housekeeping services to ensure a clean and organized living environment for all residents.
For recreational activities and socializing opportunities, Clewiston Nursing & Rehabilitation has several spaces designated for resident enjoyment. A fitness room promotes physical wellness while a gaming room and small library cater to individual interests. Planned daily activities are scheduled to keep residents engaged and entertained throughout the day.
Transportation needs are conveniently met through the community-operated transportation system as well as arrangements for non-medical transportation and transportation to doctor's appointments. Move-in coordination is also provided for a smooth transition into the community.
The care services provided at Clewiston Nursing & Rehabilitation are designed to promote overall wellbeing and independence among residents. With 24-hour call system and supervision in place, residents can feel secure knowing assistance is available whenever needed. Dedicated staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures timely administration of medications, while adherence to diabetes diets and special dietary restrictions supports optimal health.
In addition to these comprehensive amenities and care services, the community offers various nearby conveniences. Cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals are easily accessible for residents' needs or outings.
Clewiston Nursing & Rehabilitation strives to create a warm and welcoming environment where individuals can thrive while receiving personalized care tailored to their specific needs.
Clewiston Nursing & Rehabilitation is located at 301 South Gloria Street, Clewiston, FL 33440 in Palm Beach County, Florida
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