Overall Review of Flagler Pines
common
45 reviews mention this
Care team is consistently praised
Residents and visitors repeatedly describe attentive, caring staff.
Across many reviews, residents and family members describe nurses, CNAs, therapists, and front-desk staff as kind, professional, and responsive to questions and day-to-day needs. Several comments call out medication being delivered on time, along with staff helping promptly when help is needed. A few reviews mention frustrations (like long waits for a help button or not answering phones), but even those often acknowledge specific staff members who were helpful.
caveat
20 reviews mention this
Cleanliness is a mixed picture
Clean facilities are praised, but some reviews raise serious hygiene concerns.
Many reviewers say the facility is clean, rooms look well-kept, and they feel comfortable visiting. Others describe very serious problems, including odors, mold, dirty bathrooms and floors, stained bedding, and infestations. There are also mentions of messy rooms early in a stay, as well as reports that residents were left in soiled clothing for extended periods. Overall, cleanliness appears inconsistent across reviews.
caveat
12 reviews mention this
Food quality and temperatures vary
Dining is sometimes described as good, but quality and temperature can be inconsistent.
Some reviews say meals smell good, food is good, or lunches are very good and enjoyable for visitors. Other reviewers report cold food, substandard meals, burned or poorly prepared items, and concerns about portion size. A longer review also describes difficulty meeting strict dietary needs, with the kitchen not always resolving issues completely. Taken together, dining quality and consistency appear to swing from review to review.
caveat
10 reviews mention this
The building feels dated
Several reviews describe an older, institutional building.
Multiple reviews note that the facility is old or dated, and some suggest it needs updates such as painting, better equipment, and general upkeep. Room layouts and comfort also come up, including comments about rooms feeling small, hot, or without helpful features. A few reviewers felt there were improvements in certain wings or rooms, while others said conditions were unacceptable. The experience appears to depend heavily on the specific room and timing of the stay.
common
6 reviews mention this
Activities and worship show up in reviews
Residents are described as having activities, including devotional options.
Reviews mention fun activities and opportunities to participate, alongside visits and church-related or devotional programming. Some commenters describe time spent with staff or structured experiences that helped make the stay feel more supportive rather than purely clinical. This matches the way the community lists activities on-site and devotional services off-site.
caveat
6 reviews mention this
Care help can depend on communication
Several reviews point to communication gaps for families and residents.
Some reviewers report difficulty getting in touch, including phones not being answered or missed follow-ups. Others mention confusion at check-in or not having clear guidance on access to services, meal options, or guest check-in procedures. There are also comments about delays responding to help calls and concerns about how issues were handled during a stay. Even with strong praise for specific staff, communication and timeliness are recurring pain points.
common
2 reviews mention this
Nearby options for day trips
There are familiar nearby destinations within a few miles.
Visitors have options for nearby medical care, restaurants, worship, pharmacies, and coffee. For example, Bunnell Medical Center is close by, and several dining and worship spots are also within a short drive. This can make it easier for families to handle errands during visits.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Skilled Nursing Facility
Activities on-site
Devotional services off-site
Indoor common areas
Daytona Beach International (23 miles away)
Ambulatory care
Diabetic care
Meals provided
Caring nursing staff and effective rehabilitation programs.
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