Heron Pointe Health And Rehabilitation

1445 Howell Avenue, Brooksville, FL 34601

For more information about senior living options: (844) 490-3973

3.6 from 77 reviews
5 stars
42
4 stars
6
3 stars
4
2 stars
5
1 stars
20

Skilled Nursing Facility

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    Overall Review of Heron Pointe Health And Rehabilitation

    Pros

    • pro The facility has wonderful staff that treats residents as family.
    • pro The housekeeping team does a tremendous job keeping the place clean.
    • pro Candace in admissions, the wound care nurse Constance, and Jenny in HR bring welcoming energy to the facility.
    • pro The staff are great and dedicated.
    • pro The facility is well kept, friendly, and a nice place to work.
    • pro The rehab and nursing teams are fantastic and help residents regain independence.
    • pro CNAs Alex, Terry, and Ray are amazing and attentive to residents' needs.
    • pro Karen from Social Services has been amazing and supportive.
    • pro The staff are courteous, patient, and attentive; nurses are professional.
    • pro Rehab staff and therapists like Jessica (PT) and Kay (OT) work hard to help residents walk again.

    Cons

    • pro One reviewer advised avoiding the facility at all costs, citing decades?old, unsafe equipment and a dilapidated, unsanitary environment.
    • pro The reviewer described a patient placed on a flat, inoperable air mattress on a rusty bed frame, posing a serious risk.
    • pro Hygiene practices were described as unacceptable, with bedding dragged along the floor during setup and a broken tray table on the floor.
    • pro The patient reportedly stated, "I am going to die here," and experienced a severe panic attack requiring hospital transfer.
    • pro Ownership was accused of prioritizing profit over people, citing rusted beds, unsafe equipment, and fear?inducing conditions.
    • pro Staff were described as rude with poor communication, and a patient was released without notice, with stained linens and poor food.

    Review

    The reviews paint a picture of a facility that, in many ways, shines because of the people who work there. Across a broad swath of accounts, residents and families repeatedly praise the staff for their warmth, attentiveness, and willingness to treat residents like family. They describe housekeeping as doing a tremendous job keeping the place clean and orderly, and they highlight specific individuals - Candace in admissions, the wound care nurse known as Constance, and the HR representative Jenny - as people who bring welcoming energy and a human touch to the everyday routine. The sentiment is consistently that the team, at least in many shifts and departments, makes the environment feel alive and cared for, even when the facility itself is large and busy.

    Beyond the general praise, many reviewers emphasize the quality of care when it comes to medical and rehabilitative services. The facility is described as well kept and friendly, and there are strong affirmations about the professional demeanor of nurses and doctors. One reviewer notes that their husband was treated with utmost care, with staff who were patient and professional, easing worries about his well-being when he was under someone else's care. The same thread is echoed by others who point to the competence of the rehab staff and the medical team, including specific mentions of wound care, physical therapy, and physicians who they felt were fantastic. The atmosphere in the rehab setting is repeatedly framed as positive, with patients learning to walk again or regaining strength, guided by dedicated therapists and nurses.

    Several individual stories highlight remarkable staff performances in specific roles. CNAs like Alex, Terry, and Ray are praised for their attentiveness and responsiveness to needs over extended periods, including experiences with progressive conditions such as MS. Karen from Social Services is singled out for amazing support, and other staff members - Ney the CNA, Hailei, the Unit Manager Meghan, and Nurse Practitioner Leanne - are recognized for their warmth, leadership, and capable care. Families celebrate the presence of nurses who are punctual and reliable, and they appreciate the overall teamwork that makes rehab, wound care, and daily living assistance feel cohesive and well-coordinated. There are also positive notes about recreational and social activities, with bingo and other engaging programs helping to keep residents happy and connected to the community within the facility.

    However, the collection of reviews also contains a stark and passionate set of warnings about serious safety and quality concerns. A lengthy message to families and potential patients describes a drastically different experience - one where the facility is alleged to be unsafe, with equipment that seems decades old, rusted beds, broken furniture, and other hazards that would be unacceptable for vulnerable residents. The writer recounts a first impression of an inoperable air mattress placed on a rusty bed frame, a broken food tray table, and a general sense that basic hygiene and cleanliness procedures were not being followed. The account describes a frightening incident soon after admission, including a panicked reaction from the patient and an emergency hospital transfer, which the author attributes to unsafe conditions and an environment not conducive to healing.

    The same narrative expands into a broader critique aimed at staff, ownership, and operators. It calls for drastic improvements in infrastructure, equipment, and procedures, arguing that profit has taken priority over people and that the facility embodies unsafe conditions, unsanitary practices, and an atmosphere of fear rather than hope. The author harshly criticizes leadership for appearing insincere in visits to check on patients, suggesting that such visits are more about assessing how far safety standards can be pushed rather than about genuine care. There is insistence that investment in the facility is essential, not only for patient outcomes but for the long-term viability of the business itself, and the conclusion is blunt: until significant changes are made, the place is not a rehabilitation facility but a liability.

    Further testimonials reinforce the gravity of these concerns, with some reviewers expressing an inability to give even a single star due to what they describe as clear regulatory failures and a system that does not safeguard vulnerable residents. Anecdotes about communication breakdowns, delays in responding to calls, rude interactions, and last-minute, uncommunicated releases contribute to a cumulative impression that, for some families, the experience is deeply distressing and unsafe. While some accounts acknowledge separate, positive moments - such as compassionate care during palliative situations or episodes where staff helped a resident regain mobility - the weight of the negative experiences remains a dominant thread in these more critical voices.

    Amidst the conflicting narratives, several responses return to a more balanced note: many residents report that the staff in certain roles and shifts deliver kindness, dignity, and meaningful care. There are stories of patients who benefited from timely nursing assistance, successful rehabilitation goals, and staff who went above and beyond to keep a loved one comfortable and engaged - stories of improving function, learning to rewalk, and returning home with renewed independence. In one particularly resonant case, a family recounts a patient who broke his hip, received diligent support from CNAs and nurses, and, with help from the rehab team, moved toward walking again and ultimately going home for Christmas - a testament to the capacity for care to profoundly change an individual's trajectory.

    Taken together, the collection presents a facility with a dual identity: on one side, a community buoyed by exceptional, compassionate staff, dedicated rehab teams, and a clean, well-run environment that many families praise and rely on. On the other side, a set of critical, emotionally charged accounts that call out grave safety concerns, unreliable communication, and leadership failures that have left some families deeply distressed and convinced that immediate, systemic improvements are needed. For anyone considering Aspire at Brooksville, the reviews suggest a careful weighing of these experiences: visit in person, speak with current residents and staff, and assess whether the facility's strengths in care and rehabilitation can be consistently sustained while addressing, decisively and transparently, the infrastructure, safety, and communication issues raised by others.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Heron Pointe Health And Rehabilitation in Brooksville, FL is a vibrant and inviting assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon to help residents look and feel their best, as well as cable or satellite TV for entertainment options. Community operated transportation is available for scheduled outings and appointments, with transportation arrangements also provided for non-medical purposes.

    Residents can stay connected through the computer center and access Wi-Fi/high-speed internet throughout the community. Dining experiences are enjoyable in the restaurant-style dining room where delicious meals are served. For relaxation, there is an outdoor space with a lovely garden, perfect for enjoying some fresh air and nature. Housekeeping services ensure that residents can focus on enjoying their time rather than worrying about household chores.

    Residents have access to a fully equipped fitness room and wellness center to support their physical wellbeing. Additionally, they can indulge in various recreational activities such as gaming, reading in the small library, or participating in resident-run activities. Concierge services are available to assist with any special requests or needs.

    The care services at Heron Pointe include 24-hour call system and supervision for peace of mind. The dedicated staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. There are specialized programs available for mental wellness along with medication management to ensure proper healthcare management.

    The community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals for easy access to additional amenities and healthcare facilities. With move-in coordination provided by the community, transitioning into Heron Pointe Health And Rehabilitation is made hassle-free. This assisted living community aims to provide comfort, convenience, and quality care for its residents within a warm and welcoming environment.

    Nearby Places of Interest

    Cafes

    • Rising Sun Bistro & Market (1.7 miles)
    • Panera Bread (8.3 miles)
    • Starbucks (8.4 miles)
    • Kekes Breakfast Café (8.5 miles)
    • Cafe Masaryktown (10.5 miles)

    Restaurants

    • Florida Cracker Kitchen (1.7 miles)
    • Coney Island Drive Inn (1.8 miles)
    • Chop Block Grill (2 miles)
    • Opinions Lounge (3.1 miles)
    • Pizza Hut (3.5 miles)
    • Buffet City (8.3 miles)
    • Chipotle Mexican Grill (8.3 miles)

    Pharmacies

    • Sunshine Wellness Center (1.9 miles)
    • Winn-Dixie (2.8 miles)
    • CVS Pharmacy (2.9 miles)
    • Good Shepherd Pharmacy (8.6 miles)
    • Walgreens (8.6 miles)
    • CVS Pharmacy (8.7 miles)
    • Dynamic Pharmaceuticals (8.7 miles)

    Physicians

    • Florida Premier Medical Care (1.9 miles)
    • Coppedge Eyecare (1.9 miles)
    • Davit Medical Group (2.1 miles)
    • Nature Coast Center for Primary Care (2.2 miles)
    • Dr Saleh - Neuro Center (4.8 miles)
    • Jerry Jacobs, MD (5.4 miles)
    • Nature Coast Center for Primary Care (5.4 miles)

    Parks

    • Tom Varn Park (2.2 miles)

    Hospitals

    • Brooksville Regional Hospital (4.7 miles)
    • HCA Healthcare (9.9 miles)

    Transportation

    • Enterprise Rent-A-Car (6 miles)
    • Hernando County Airport Industrial Park (8.7 miles)

    Theaters

    • Zota Beacon Theaters (8.7 miles)

    Places of Worship

    • Crosspoint Church Future Main Campus (9.4 miles)
    • Temple Beth David Jewish Center (11.1 miles)
    • Christian Church in the Wildwood (11.3 miles)

    Frequently Asked Questions

    Where is Heron Pointe Health And Rehabilitation?

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