Consulate Health Care Of Brandon

Pros

• The therapy at Consulate Rehab of Brandon is outstanding.
• The nurses and aids provide quick responses and open communication with the patients.
• The facility provides good care and the nurses are nice and helpful.
• Woody in admissions is very helpful and assists in every possible way.
• The nursing and care at Consulate Health Care of Brandon is excellent, with staff showing patience and care for the residents.
• The facility is clean, and the physical therapy and occupational therapy are first-rate.
• The CNA's and nurses are friendly and helpful, providing assistance with ordering lunch, cell phones, and other needs.

Cons

• The staff at Consulate Rehab of Brandon failed to provide a sign language interpreter for a deaf patient, despite being assured that one would be available.
• The communication with family members is poor and the nurses are rushed and unhelpful.
• The facility is understaffed, overcrowded, and lacks proper medical supplies and equipment.
• The quality of food is low and often inedible.
• Patients are neglected and the overall atmosphere is negative and gloomy.
• The cleanliness of the rooms and hygiene practices are subpar.
• Medications are not given on time and dosages are sometimes missed.
• There is a lack of individualized care for residents with dementia.
• Some staff members collect their paychecks without actively performing their duties.
• Patients' needs are not met promptly or efficiently, leading to potential health crises being ignored or mishandled.

Review

Consulate Rehab of Brandon has received mixed reviews from patients and their families, with some expressing disappointment and others praising the care provided. One individual stated that their father, who is deaf, had a sign language interpreter at the hospital but did not receive one at Consulate. They expressed frustration with the lack of communication and called it completely unacceptable, emphasizing that it is their father's legal right to have an interpreter.

Another reviewer shared their negative experience, mentioning a few caring nurses but overall expressing dissatisfaction with various aspects including food quality, cleaning, and communication with family members. They expressed hope that they can find a better and safer place for their mother.

On the contrary, another person praised Consulate Rehab of Brandon as the best facility they have been in out of five. They commended the quick response from nurses and aides, open communication with administration, and outstanding therapy provided.

Someone else also expressed satisfaction with the care provided to their mother at the facility. They appreciated the helpfulness of nurses and CNAs (certified nursing assistants), as well as having daily therapy.

Another positive review highlighted the assistance received from Woody in admissions, describing her as very helpful in every way possible. The reviewer mentioned friendly and helpful CNAs and nurses who helped them order lunch and assisted them with tasks they couldn't do themselves.

One individual commended the nursing care received at Consulate Rehab of Brandon, mentioning specific staff members like Kim, Ms. Johnnie, Jesse in Nursing, Enrique, Melissa, Brooke, Mary, Valeria, and Andrew for their excellent care. However, they noted issues with paperwork organization and difficulty receiving adequate calories from Dietary.

Unfortunately, not all experiences were positive. A reviewer described a terrible experience where they wouldn't even take a wild bear to this facility due to their perception of awful staff behavior and low-quality care.

Similarly negative was another review detailing an understaffed and overcrowded environment where neglectful staff showed little interest in patient needs. They criticized the facility's operational atmosphere, lack of patient comfort, and limited medical supplies and equipment. Additionally, they mentioned issues with food quality and witnessed patients aimlessly wandering the halls.

Another individual shared a horrific experience where their father was found hemorrhaging, neglected, and without proper medical attention. They expressed their intention to report the facility to the state.

One reviewer mentioned issues with cleanliness and medication administration, emphasizing that dirty bed pans were left in the bathroom area and medicines were not always given at the proper times or missed entirely.

A mixed review highlighted positive experiences with helpful physical therapy staff but mentioned that some nurses failed to perform necessary tasks such as changing bandages regularly. They also noted issues with room cleanliness and occasional unpleasant odors from a roommate's accidents.

In summary, Consulate Rehab of Brandon has received both positive and negative reviews from patients and their families. While some have praised aspects such as therapy services and caring staff members, others have expressed dissatisfaction with communication, cleanliness, food quality, medication administration, overcrowding, neglectful behavior, and lack of adequate care for specific medical conditions.

This part of Brandon, Florida offers a variety of amenities and services that cater to seniors looking for convenience and accessibility. There are multiple dining options within a short distance, including familiar chains like McDonald's, Denny's, and Culver's, as well as local favorites like Moreno Bakery and Pho Viet. Additionally, there are several pharmacies nearby for easy access to medications and healthcare needs. For spiritual fulfillment, several places of worship are within a few miles, providing opportunities for community involvement and connection. Medical care is also easily accessible with various physician offices and hospitals in the vicinity. The area also offers opportunities for leisure with cafes like Starbucks and theaters such as AMC The Regency 2 nearby. Parks like Mango Dog Park offer outdoor recreational opportunities for relaxation and exercise. Overall, this area of Brandon provides a convenient and vibrant environment for seniors looking to enjoy their retirement years.

Restaurants

• McDonald's (0.5 miles)
• Moreno Bakery (0.6 miles)
• Pho Viet (0.6 miles)
• Denny's (0.7 miles)
• Campbell's Dairyland (0.8 miles)
• Portillo's Hot Dogs (1.1 miles)
• Culver's (1.1 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (0.8 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)
• Walmart Pharmacy (2.3 miles)

Places of Worship

• Limona Village Chapel United Methodist Women (0.6 miles)
• Nativity Catholic Church (1.3 miles)
• Nativity Catholic School (1.3 miles)
• The River at Tampa Bay Church (2.9 miles)
• Grace Family Church (7.2 miles)
• Fishhawk Fellowship Church (7.5 miles)

Physicians

• Kilgore, John Brandon Medical Center (0.7 miles)
• Florida Community Cancer (0.7 miles)
• Women's Care Florida (0.9 miles)
• Digestive Diseases Associates of Tampa Bay (1.4 miles)
• Oshodi Temitope A MD - Obstetrics & Gynecology Associates (1.4 miles)
• Florida Orthopaedic Institute (1.6 miles)
• Spa Savi (2.2 miles)

Hospitals

• Brandon Ambulatory Surgery Center (0.9 miles)
• Total Imaging - Parsons (1.1 miles)

Cafes

• Starbucks (1.8 miles)
• Starbucks (2.5 miles)
• Starbucks (3.8 miles)
• Foxtail Coffee Bb Riverview (3.8 miles)
• Starbucks (3.9 miles)
• Starbucks (4.1 miles)

Theaters

• AMC The Regency 2 (1.8 miles)
• Xscape Theatres Riverview 14 (4.7 miles)

Parks

• Mango Dog Park (3 miles)
• Sterling Ranch Park (3.5 miles)
• Grant Park (6.6 miles)
• McKay Bay Nature Park (7.8 miles)