BrightStar Healthcare of Brandon in Tampa, FL

Pros

• Nurses Meagan, Nereida, Latisha, and Jasmine are absolutely wonderful in the care they provide.
• The scheduling team is outstanding and highly responsive.
• Christina in billing keeps families informed about hours worked and invoicing in a timely manner.
• BrightStar Nursing is highly recommended for compassionate, professional care.
• Deanna is great at handling patient care and advocating for her daughter’s needs.
• Anna has been with the family since hospital discharge and has been incredibly helpful.
• The agency is very professional and passionate about caring for every patient.
• Tameica is the best.
• BrightStar is a whole team of caring professionals who truly put families first.
• Joann (RN clinical supervisor), Linette, and Shelita provide outstanding care coordination and scheduling support.
• Shania is empathetic and friendly, and BrightStar Tampa is highly recommended.
• Deanna Bryan is knowledgeable and consistently provides excellent care.
• Deedee is the absolute best—professional and loving.
• Jackie brings a positive, smiling presence and goes above and beyond to help.
• Valerie is pleasant, attentive, and consistently on time.

Cons

• A few caregivers were terrible, often falling asleep at night and doing little to communicate with the patient or the family.
• The reviewer stated that the nurses were the worst ever and would not recommend BrightStar.

Review

BrightStar Care of Tampa is best suited for families demanding highly capable, in-home skilled nursing and aide support, especially when care needs are complex or pediatric. The agency consistently demonstrates the capacity to mobilize a dependable team quickly, sustain long-term caregiver relationships, and coordinate medical tasks that span infusion administration, wound care, feeding support, and intricate medication schedules. For parents navigating medically fragile or developmentally diverse situations, BrightStar’s emphasis on family partnership, clear communication, and hands-on clinical oversight makes it a strong, practical choice.

Those who may want to consider alternatives include families seeking a single, dedicated caregiver around the clock rather than a rotating team, or households prioritizing a more predictable fixed-rate model with less caregiver turnover. Some reviewers have raised concerns about variability in individual aides, and a minority report experiences with underperforming staff. For families with tighter budgets or a preference for facility-based care, or for those who require a strictly uniform caregiver for every shift, exploring other agencies or traditional in-home options may be prudent. BrightStar remains compelling, but not every care dynamic fits its model.

The core advantages are concrete and recurring: exceptionally compassionate, skilled nurses and aides who form trusted relationships with clients and families; robust office support that translates scheduling, billing, and insurance authorizations into a smoother process; and a collaborative, team-driven approach that keeps care consistent even when shifts change. Families repeatedly cite rapid responsiveness, transparent invoicing, and proactive planning, qualities that turn a daunting care transition into a navigable, confident path. The presence of a competent clinical supervisor and care managers who monitor progress helps offset minor scheduling hiccups with reliable escalation and adjustments.

Care of children and adults with complex needs stands out in BrightStar’s portfolio. Several families report successful management of trachs, IV therapies, feeding devices, and post-hospital rehab, with nurses and aides who are not just technically proficient but emotionally supportive. The bond between caregivers and families extends beyond routine tasks, with staff often becoming trusted partners in everyday routines, school accommodations, and crisis moments. The company’s capacity to staff around the clock, coordinate multiple disciplines, and maintain continuity through changes in care plans is a decisive strength for those facing long-term or fluctuating medical needs.

Operationally, BrightStar Tampa earns confidence through its emphasis on communication and accessibility. Families note that the scheduling team is reachable, the care coordinators are communicative, and office staff maintain a steady flow of information about hours worked, changes in care plans, and medication adjustments. Insurance navigation and authorization support are frequently highlighted as a major relief, converting potential delays into timely care. Bilingual or multilingual aides and a demonstrated willingness to adapt to each family’s unique cultural or daily rhythms further strengthen BrightStar’s fit for diverse households.

In the end, BrightStar Care of Tampa remains a pragmatic, experienced choice for families who want robust, compassionate in-home healthcare with a strong clinical backbone and a responsive, people-centered team. It is especially powerful for those with pediatric or medically complex needs, or for families seeking 24/7 coverage that is backed by nursing supervision and coordinated scheduling. The occasional concerns about caregiver variability should be weighed against the overwhelming proof of dependable, family-integrated care and the clear, ongoing commitment from care managers and clinicians. For households where a single, fixed caregiver or a facility setting is essential, alternatives merit consideration; for most long-term home care scenarios, BrightStar offers a compelling blend of warmth, competence, and organizational strength that translates into real peace of mind.

Physicians

• Florida Community Cancer (0 miles)
• Women's Care Florida (0.4 miles)
• Kilgore, John Brandon Medical Center (0.4 miles)
• Digestive Diseases Associates of Tampa Bay (0.8 miles)
• Oshodi Temitope A MD - Obstetrics & Gynecology Associates (0.9 miles)
• Florida Orthopaedic Institute (1.2 miles)
• Spa Savi (1.8 miles)

Restaurants

• Moreno Bakery (0.1 miles)
• McDonald's (0.3 miles)
• Pho Viet (0.4 miles)
• Denny's (0.5 miles)
• Campbell's Dairyland (0.6 miles)
• Tibby's New Orleans Kitchen (1 miles)
• Portillo's Hot Dogs (1 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (0.7 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walmart Pharmacy (2 miles)
• Walgreens (2 miles)

Hospitals

• Brandon Ambulatory Surgery Center (0.3 miles)
• Total Imaging - Parsons (0.7 miles)

Places of Worship

• Limona Village Chapel United Methodist Women (0.9 miles)
• Nativity Catholic Church (1.3 miles)
• Nativity Catholic School (1.3 miles)
• The River at Tampa Bay Church (3.4 miles)
• Fishhawk Fellowship Church (7 miles)
• Grace Family Church (7.8 miles)

Cafes

• Starbucks (1.7 miles)
• Starbucks (2.1 miles)
• Starbucks (3.2 miles)
• Foxtail Coffee Bb Riverview (3.5 miles)
• Starbucks (3.6 miles)
• Starbucks (3.6 miles)

Theaters

• AMC The Regency 2 (1.8 miles)
• Xscape Theatres Riverview 14 (4.2 miles)

Parks

• Sterling Ranch Park (3 miles)
• Mango Dog Park (3.7 miles)
• Grant Park (6.8 miles)
• McKay Bay Nature Park (7.8 miles)