Regents Park of Boca Raton

Cons

• They ignore call bells, don’t answer the nurses station phones and leave the elderly in soiled diapers all day.
• They neglected my dear mother who was lucid and did not have dementia.
• Never send your loved one here ever.
• The staff could care less about being helpful.
• The place has an odor.
• The staff doesnt care.
• Very shabby and with only a few exceptions, very poor and unhelpful staff.
• Communication with some of them almost impossible.
• Very little compassion from most staff.
• I received 2-3 hours of therapy each day, including Saturday and Sunday to the limits of my safe endurance.

Review

Regents Park of Boca Raton, a senior care facility, has received mixed reviews from various individuals who have had experience with the establishment. While some reviewers expressed their discontent with the level of care provided to their loved ones, others shared positive experiences and praised the staff for their attentiveness and professionalism.

One reviewer voiced their concern about the neglectful behavior exhibited by the staff at Regents Park of Boca Raton. They claimed that call bells were ignored, nurses station phones went unanswered, and elderly residents were left in soiled diapers for extended periods. The reviewer attests that their mother, who was lucid and did not suffer from dementia, was ignored when she asked for help multiple times. They went as far as suggesting that the facility should be shut down permanently due to these issues.

On the other hand, another reviewer had a much more positive experience with Regents Park of Boca Raton. They mentioned that their mother was happy there and enjoyed the food and company of fellow residents. The staff was described as protective against COVID-19 and prompt in providing assistance without needing to be asked. The presence of Spanish-speaking employees also contributed to a more comfortable environment for this individual's mother.

Furthermore, this reviewer commended the facility's approach to meal planning. Residents were given menus to choose from on a weekly basis, ensuring they had input in their own dietary preferences. If family members were not present during mealtimes, staff members would sit down with residents individually to discuss their food choices. This attention to detail made both the resident and their family feel comfortable and satisfied.

However, another negative review accused Regents Park of Boca Raton of lacking professionalism and helpfulness among its staff members. The reviewer mentioned an unpleasant odor in the facility and expressed frustration at poor communication due to language barriers with some employees who spoke limited English. Additionally, they claimed that valuable personal belongings went missing, allowing roommates to disrupt sleep by leaving televisions on all night. The reviewer concluded by urging others to avoid sending their loved ones to this facility.

Conversely, one grateful individual expressed their appreciation for the care provided by the Aides and Nursing Staff at Regents Park of Boca Raton. Despite hiring a companion during weekdays, they noted that the employees were always willing to help whenever needed. Weekly calls from the facility's administrator with COVID-19 updates gave them peace of mind, especially as the facility maintained a virus-free environment recently. This reviewer emphasized that their mother had a positive experience at Regents Park of Boca Raton and thanked the staff for their dedication.

Another negative review criticized the facility for its shabby appearance and unhelpful staff, except for a few exceptions. They found communication with certain staff members nearly impossible, experienced unreasonable response times to assistance requests, and frequently encountered a lack of compassion. This reviewer strongly advised against placing family members in this particular facility.

Lastly, one reviewer shared their positive recovery experience at Regents Park of Boca Raton following a shattered knee joint. They praised the caring and competent staff who helped alleviate severe pain and enabled them to regain mobility through physical and occupational therapy sessions. The Kosher meals provided were nutritious and enjoyable, despite not being suitable for non-Kosher individuals. The overall atmosphere was likened to a cruise ship experience without actually being aboard a vessel.

In conclusion, opinions regarding Regents Park of Boca Raton are diverse and subjective. While some reviewers criticized the neglectful behavior and poor communication exhibited by certain staff members, others praised the attentiveness and professionalism shown by caregivers and therapists at the facility. It is essential for families considering senior care options to conduct thorough research and visit potential facilities before making any decisions to ensure that their loved ones receive the quality care they deserve.

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (0.9 miles)
• Winn-Dixie (0.9 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3.1 miles)
• Walgreens (3.5 miles)

Restaurants

• The Capital Grille (0.8 miles)
• The Cheesecake Factory (1 miles)
• McDonald's (1 miles)
• Laspada's Original Hoagies (1.1 miles)
• Farmer's Table (1.4 miles)
• City Fish Market (1.5 miles)
• Casa Tequila (2 miles)

Physicians

• RevaMed Primary Care Associates (1 miles)
• Boca General & Family Medicine (2.4 miles)
• Retina Group of Florida (2.4 miles)
• Baptist Health Marcus Neuroscience Institute | Boca Raton (2.6 miles)
• Aker Kasten Eye Center (3.3 miles)
• Steiger Facial Plastic Surgery: Dr. Jacob D. Steiger (3.7 miles)
• Dermatology of Boca (4.7 miles)

Cafes

• Starbucks (1.2 miles)
• Starbucks (1.2 miles)
• Starbucks (2.8 miles)
• The Seed (3 miles)
• Starbucks (3.4 miles)
• Starbucks (3.7 miles)

Places of Worship

• B'nai Torah Congregation (1.8 miles)
• Congregation B'nai Israel (2.4 miles)

Parks

• Boca Tierra Park (2 miles)
• Mizner Bark Dog Park (2.1 miles)
• Powderhorn Park (5.2 miles)
• Spanish River Park (5.6 miles)
• South County Regional Park (5.7 miles)
• Terramar Park (6.8 miles)

Theaters

• Cinemark Premier (2.3 miles)
• Regal Shadowood (3.6 miles)

Hospitals

• Christine E. Lynn Womens Health Center (2.7 miles)
• West Boca Medical Center (3.4 miles)