Menorah House

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  • Interior

    A hotel room with an air conditioning unit next to a bed and a wheelchair.

  • Outdoors

    An outdoor view of a building entrance with an awning and surrounding palm trees.

  • Decor

    A decorated hallway entrance with colorful cardboard cutouts and a festive banner.

  • Bedroom

    A patient lying in a hospital bed with a meal tray nearby.

  • Dining

    An empty dining room with tables covered in white linens, ready for service.

  • Garden

    A sunny balcony garden with various potted plants and herbs displayed on a wooden rack.

  • Entrance

    A view down a hallway with glass doors at the entrance.

  • Outdoor

    A leg with bruises and scratches while seated outdoors.

  • Patio

    A sunny outdoor patio with umbrellas and seating arrangements.

  • Television

    Ceiling with water damage and mounted televisions in a room.

  • Lobby

    A modern office lobby with an open layout and contemporary furniture.

  • Hallway

    A hallway in a hospital or office building featuring an exit sign and glass doors.

  • Exercise Equipment

    A physical therapy room equipped with parallel bars and exercise equipment.

  • Office

    A spacious office interior featuring a central table with chairs, surrounded by bright lighting and functional furniture.

Menorah House

9945 Central Park Boulevard N, Boca Raton, FL 33428

For more information about senior living options: (844) 490-3973

3 from 100 reviews
5 stars
42
4 stars
6
3 stars
5
2 stars
4
1 stars
43

Skilled Nursing Facility

Overall Review of Menorah House

Pros

  • pro The staff are kind, and the facility is clean.
  • pro The activities department offers wonderful and engaging programs for residents.
  • pro The activity director is outstanding and genuinely puts residents first.
  • pro The Director of Nursing is remarkable and cares about residents.
  • pro Jill in therapy is appreciated for being clear, caring, and supportive.
  • pro The Unit Manager Maggie is praised for leadership and quality care.
  • pro Miss Lili and the front desk staff are highlighted as two great staff members.
  • pro The environment is clean and nice, with movies, bingo, and outings enjoyed by residents.

Cons

  • pro The facility is dirty with rusted patient beds and overall poor cleanliness.
  • pro There is no RN or doctor on the premises, especially at night, suggesting insufficient medical oversight.
  • pro Care is inconsistent and not delivered as promised, with daily therapy being skipped and patients left unable to walk.
  • pro Nurses and staff are described as rude, dismissive, and lacking compassion or urgency.
  • pro Communication with family is poor; updates are infrequent and getting through by phone is difficult.
  • pro CNAs and nurses are perceived as unengaged, sometimes sleeping on chairs or gossiping instead of caring for residents.
  • pro The environment is described as dingy, dark, and smelly.
  • pro Some reviewers allege neglect or abuse and even a death attributed to the facility.

Review

What emerges from the collection of accounts about Menorah House is a portrait of a facility that elicits strongly divergent experiences. Some visitors leave with gratitude, describing compassionate staff, clean spaces, engaging activities, and meaningful moments of connection. Others recount what they perceive as neglect, chaos, and danger, painting a very different picture of daily life for residents and their families. The responses touch on every aspect of care - from therapy schedules and nursing attention to communication, safety, and the overall environment.

A number of reviewers singled out individuals who made a positive impression. They highlighted staff members who seemed to go the extra mile, such as a unit manager named Maggie, the Director of Nursing, and therapy personnel like Jill. In these stories, the people delivering care appeared attentive, respectful, and capable of making residents feel seen and supported. One account even praised the activity director for being outstanding, kind, and genuinely dedicated to putting residents first. Another reviewer spoke warmly about the front-desk staff and certain caregivers, noting that staff kindness and engaging activities (movies, bingo, outings) helped make the environment more welcoming and livable. In these narratives, the facility's strengths lay in individual, compassionate interactions and in programs designed to keep residents mentally and socially engaged.

Yet a large portion of the reviews describe a very different reality, one marked by inconsistency, friction, and neglect. Several accounts allege rude or dismissive behavior from nurses and aides, with a repeated pattern of poor communication and a lack of urgency around patient recovery. Families report that daily therapy - promised at admission - often did not occur or was irregular, leaving residents unable to regain or maintain mobility even after weeks of rehabilitation. The sense of being unheard or improperly informed runs through many of these stories, with complaints that calls did not get returned, updates were sparse, and meetings about progress were infrequent or unproductive. One reviewer even described a nurse's dismissive, hostile demeanor and a decision to end a conversation abruptly, emphasizing how a single negative interaction can shape a family member's overall impression.

Safety and hygiene concerns recur across several narratives. Some reviewers describe dirty conditions, rusted beds, and unclean environments, with allegations that the facility felt dingy or stifling. There are dramatic claims about patients not receiving timely or adequate care, including reports that beds, gowns, and even basic necessities were not properly attended to. One account claimed that a patient arrived with a urine-infested gown and an unplaced urinal, while another described a roommate's death and questioned the handling and communication surrounding the incident. The overall tone of these accounts is a fear that lapses in care could have severe consequences, including the suggestion that some residents might deteriorate because of delays in treatment or inadequate monitoring.

Communication is a persistent thread tying together both weakness and strength in these stories. On one hand, some reviewers say the facility is clean and that staff are kind and welcoming, and they appreciate efforts by leaders and activity staff to keep residents engaged. On the other hand, many accounts describe phone systems that are hard to reach, voice mailboxes that stay full, and a lack of timely updates for families - especially for those who hold power of attorney or who are trying to coordinate care from afar. Several reviews emphasize the need for clearer, more proactive communication, better team coordination, and more reliable updates on progress, therapy sessions, and discharge planning.

The reviews also reflect a sense of time and expectations misalignment. Families voice frustration when therapy was promised but not delivered consistently, when residents were discharged without achieving functional goals, or when they felt rushed to move on to the next setting without sufficient recovery. There are also emotionally charged reports, including accounts of a patient dying shortly after transfer and allegations that the facility did not provide transparent explanations. Even when some individuals had positive interactions with specific staff members, these stories coexist with warnings to others to conduct thorough homework before making placement decisions, underscoring a strong reluctance to rely on a single visit or impression.

Taken together, the collection presents a facility that inspires strong loyalty in some families and deep concern in others. The experiences vary widely - dependent, it seems, on which staff members are on shift, how communication is managed, and how consistently rehabilitation goals are pursued. For families weighing options, the message appears to be twofold: recognize that dedicated, compassionate care can and does happen at Menorah House, often tied to individual staff members who go above and beyond; but also prepare for the possibility that experiences can diverge dramatically, with serious implications for safety, responsiveness, and overall quality of care. For those considering this facility, many reviewers urge doing exhaustive due diligence - visiting, meeting with therapy staff and administrators, asking pointed questions about daily therapy, care plans, infection control, and how the team communicates progress to families. They also emphasize the importance of advocating confidently for one's loved one, requesting regular updates, and not hesitating to seek alternative placements if the care needs of the resident are not being met.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Fort Lauderdale-Hollywood International (20 miles away) Fort Lauderdale-Hollywood International (20 miles away)
  • Palm Beach International (23 miles away) Palm Beach International (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Menorah House in Boca Raton, FL is an exceptional assisted living community that provides a wide range of amenities and care services to enhance the lives of its residents. With a focus on creating a comfortable and engaging environment, Menorah House offers various features to meet the needs and preferences of seniors.

Residents can enjoy the convenience of on-site beauty salon services and cable or satellite TV in their fully furnished apartments. The community operated transportation makes it easy for residents to run errands or explore the local area. For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet access available.

Dining at Menorah House is a delightful experience, with restaurant-style dining serving delicious meals prepared by skilled chefs. Special dietary restrictions are accommodated, providing options for residents with specific nutritional needs. The dining room offers a pleasant ambiance where residents can socialize and enjoy their meals.

Engaging activities are an integral part of daily life at Menorah House. With concierge services available, residents have assistance in planning day trips or participating in resident-run activities within the community. Scheduled daily activities cater to various interests, ensuring that there is always something enjoyable for everyone.

The care services provided at Menorah House prioritize the well-being and safety of its residents. A 24-hour call system ensures that assistance is readily available when needed, while 24-hour supervision provides peace of mind for both residents and their families. Trained staff members offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper dosage and timing.

Moreover, Menorah House offers specialized care including diabetes diets and mental wellness programs tailored to individual needs. Transportation arrangements are made not only for non-medical purposes but also for doctor's appointments, ensuring that medical needs are met seamlessly.

With numerous nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals, residents of Menorah House have easy access to various services and activities. The community also provides a fitness room, gaming room, small library, outdoor space, and wellness center to promote overall well-being.

Overall, Menorah House in Boca Raton, FL is an exceptional assisted living community that combines high-quality care services with extensive amenities and engaging activities. Residents can expect a comfortable and enriching lifestyle supported by dedicated staff members who prioritize their well-being.

Nearby Places of Interest

This part of Boca Raton, Florida offers a range of amenities that cater to seniors looking for convenience and comfort. With West Boca Medical Center nearby, residents have easy access to healthcare services. There are several pharmacies in the area as well, ensuring that medications can be easily obtained. A variety of restaurants offer diverse dining options, and entertainment can be found at Regal Shadowood theater. Parks like South County Regional Park provide opportunities for outdoor recreation and relaxation. Additionally, there are reputable physicians and places of worship located within a short distance. The presence of multiple Starbucks cafes adds to the convenience for those who enjoy coffee outings. Overall, this area provides a blend of essential services, leisure options, and community resources that make it an attractive choice for seniors seeking a comfortable lifestyle in Boca Raton.

Hospitals

  • West Boca Medical Center (0.2 miles)
  • Christine E. Lynn Womens Health Center (6.1 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • Walgreens (0.7 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (2.4 miles)
  • Winn-Dixie (2.7 miles)
  • CVS Pharmacy (2.7 miles)

Restaurants

  • Pei Wei Asian Diner (0.6 miles)
  • Chick-Fil-A (0.6 miles)
  • Old School Philly Cheesesteaks (0.8 miles)
  • Duffy's Sports Grill (0.8 miles)
  • McDonald's (0.8 miles)
  • Miller's Ale House - West Boca (0.8 miles)
  • Wendy's (0.9 miles)

Theaters

  • Regal Shadowood (0.8 miles)
  • Cinemark Premier (5.5 miles)

Parks

  • Powderhorn Park (1.8 miles)
  • South County Regional Park (2.4 miles)
  • Boca Tierra Park (4.2 miles)
  • Pine Trails Park (5 miles)
  • Mizner Bark Dog Park (5.2 miles)
  • Terramar Park (5.2 miles)
  • Firefighters Park (7 miles)

Physicians

  • RevaMed Primary Care Associates (2.8 miles)
  • Florida Endovascular A (5 miles)
  • Boca General & Family Medicine (5.7 miles)
  • Retina Group of Florida (5.8 miles)
  • Baptist Health Marcus Neuroscience Institute | Boca Raton (6 miles)
  • Aker Kasten Eye Center (6.7 miles)
  • Diagnostic Centers Of America (7 miles)

Places of Worship

  • B'nai Torah Congregation (3.9 miles)
  • Congregation B'nai Israel (4.8 miles)

Cafes

  • Starbucks (4 miles)
  • Starbucks (4.5 miles)
  • Starbucks (4.6 miles)
  • The Seed (5.8 miles)
  • Starbucks (6.1 miles)
  • Starbucks (6.5 miles)
  • Starbucks (7.1 miles)

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