Delaware Veterans Home
Save100 Delaware Veterans Boulevard, Milford, DE 19963
For more information about senior living options: (844) 490-3973
The collection of impressions about care facilities in Lewes paints a complex picture, alternating between hopeful improvements and troubling concerns. One family moved their father to the Veterans Home after nine months at another local facility, and the move was celebrated as the best decision they had made. They describe the previous place as leaving their father in bed around the clock, offering no therapy, and keeping him in soiled clothes. In contrast, the Veterans Home reportedly put him in therapy, got him up and about to socialize, and kept him clean and well-groomed. For this family, the transformation was dramatic: the new environment felt amazing because of the attention to activity, rehabilitation, and daily care.
Yet another voice in these reviews is sharply critical of the Veterans Home's administration. A different reviewer describes the administrative team as "Horrible" and claims that "Half of them aren't even qualified for the position they are in." They go on to allege that staff are treated like "modern day slaves" by those in charge, that there is "under 24 hr surveillance," and that the administration will "LIE LIE LIE on you." The reviewer ends with a stark sentiment: if it were possible, they would rate the facility at "-0 stars." The intensity of these statements underscores a deep mistrust of leadership and a belief that the internal culture is hostile or punitive.
There is also a harrowing, personal account from a family dealing with a loved one who has Alzheimer's and the caregiver's own back problems. The reviewer writes, "My Husband has Alzheimer and I have seviere Backproblems and of recomentation from the Doctors I put him in the Home." They describe a troubling decline after seven weeks: their husband reportedly lost 40 pounds, stopped being shaved, remained in soiled conditions, and was placed in diapers. They claim he "did not know to do anything for himself anymore," and that he was given high doses of medication. The doctor allegedly accused the caregiver of overmedicating, a claim that many readers would find alarming. The reviewer laments the financial burden - "tausends of Dollars" - and expresses absolute regret, stating, "Never again wirst place to put a loved one," adding that they could "write a Book about it." The overarching message is one of heartbreak and mistrust, with a strong sense of having been failed by those entrusted with his care.
Amid the criticisms, there are moments of appreciation that stand out. On a visit to the facility, one caregiver named Vernessa is singled out for praise: "Today while visiting a resident I witnessed the kindness of one of the aides. She shaved the resident and was so kind and caring and she did an excellent job hats off to Vernessa. She really knows how to take care of patients with dementia." This note highlights the contrast that often appears in reviews: individual staff members can be exceptionally compassionate and competent, even if systemic issues are perceived to be present at the same time.
The facility's overall reputation, according to one reviewer, is seriously damaged by perceptions of poor administration. "This facility is a mess. It is rated by CMS nursing home compare as 1 star. Administration is inadequate." The administrator is described as focused on image rather than residents or staff, with additions that he "lies and manipulates his bosses in order to keep his job." The reviewer claims the facility has been cited for harming residents, faced fines for two penalties, and even had to halt admissions due to inadequacy. They insist that change in leadership is necessary before anyone should consider placing a loved one there again. The language conveys a strong plea for accountability and restructuring.
Amid the more troubling posts, there are lighter, more positive memories that round out the picture. One reviewer recalls a trip with the Boys and Girls Club and describes it simply: "i liked it when i got to go on the trip with the boys and girls club it was fun." It's a reminder that experiences inside these facilities can include meaningful social and recreational activities that bring joy and a sense of community to residents.
Finally, a longstanding resident's family offers a succinct endorsement of ongoing care. "My dad has been here for several years. He has a great room, loves the musical activities, and they are very prompt in meeting all his needs." This sentiment underscores that, for some families, the Veterans Home provides a stable, satisfying environment where routines, rooms, and activities align well with the resident's preferences and daily comfort.
Taken together, these reviews depict a facility that elicits strong, divergent reactions. For some families, a move to the Veterans Home has translated into improved therapy, social engagement, cleanliness, and overall well-being for their loved ones. For others, concerns about administration, potential overmedication, and hazardous lapses in care persist, fueling distrust and regret. The presence of compassionate staff - like Vernessa - offers hope and credibility for the good care that dedicated workers can provide, even as systemic criticisms suggest substantial work remains to ensure consistent, high-quality outcomes for every resident.
The Delaware Veterans Home, located in Milford, DE, is a premier assisted living community designed to provide comfort and support for veterans. Our community offers a wide range of amenities to enhance the quality of life for our residents. From a beauty salon and gaming room to a fully furnished space with private bathrooms and cable TV, we ensure that all of our residents' needs are met.
We understand the importance of staying connected, which is why we offer Wi-Fi/high-speed internet throughout the facility. Our computer center allows residents to stay in touch with loved ones and access information online. Additionally, we provide community-operated transportation for non-medical purposes as well as transportation arrangements for doctor's appointments.
At the Delaware Veterans Home, we prioritize care services that promote well-being and independence. Our 24-hour call system and supervision ensure that help is always available when needed. We provide assistance with daily activities such as bathing, dressing, and transfers to ensure our residents feel supported at all times. Medication management and diabetes diet options are also available for those who require it.
Dining at our community is a delightful experience with restaurant-style service and special dietary restrictions accommodated. Our professional staff takes pride in preparing delicious meals while keeping in mind individual nutritional needs.
We believe in promoting an active lifestyle at the Delaware Veterans Home. Residents can engage in various activities such as fitness programs, resident-run activities, scheduled daily activities, and even planned day trips. We also offer concierge services to assist residents with any additional needs or requests they may have.
When it comes to convenient access to essential services and amenities outside of our community, we are centrally located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters.
Overall, the Delaware Veterans Home provides exceptional care services alongside an array of amenities in a warm and welcoming environment specifically designed to cater to the needs of veterans.
Delaware Veterans Home is located at 100 Delaware Veterans Boulevard, Milford, DE 19963 in Sussex County, Delaware
Delaware Veterans Home on seniors.fyi includes 5 photos including images showing dining, building, interior, exterior, flag, entrance, fireplace, billiards, and more.
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