Delaware Veterans Home

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Delaware Veterans Home

100 Delaware Veterans Boulevard, Milford, DE 19963

For more information about senior living options: (844) 490-3973

3.7 from 13 reviews
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Skilled Nursing Facility

Overall Review of Delaware Veterans Home

Pros

  • pro The decision to move him to the Veterans Home was described as the best decision ever.
  • pro The Veterans Home provides therapy, social activities, and keeps residents clean and fresh, which was described as amazing.
  • pro Vernessa was praised for her kind and excellent care of a resident with dementia.
  • pro The facility offers a great room, enjoyable musical activities, and prompt care to meet residents' needs.

Cons

  • pro The administrative team is horrible.
  • pro Half of the administrators aren't qualified for the positions they hold.
  • pro Staff are treated as modern-day slaves by the administration.
  • pro The administration maintains 24-hour surveillance and lies to families.
  • pro The facility is a mess and inadequately run.
  • pro The administrator lies and manipulates his bosses to keep his job and has no real interest in residents or staff.
  • pro The facility has harmed residents, incurred fines, and had to halt admissions due to inadequacy.
  • pro CMS rates the facility at 1 star.
  • pro The reviewer would never place a loved one there again.

Review

The collection of impressions about care facilities in Lewes paints a complex picture, alternating between hopeful improvements and troubling concerns. One family moved their father to the Veterans Home after nine months at another local facility, and the move was celebrated as the best decision they had made. They describe the previous place as leaving their father in bed around the clock, offering no therapy, and keeping him in soiled clothes. In contrast, the Veterans Home reportedly put him in therapy, got him up and about to socialize, and kept him clean and well-groomed. For this family, the transformation was dramatic: the new environment felt amazing because of the attention to activity, rehabilitation, and daily care.

Yet another voice in these reviews is sharply critical of the Veterans Home's administration. A different reviewer describes the administrative team as "Horrible" and claims that "Half of them aren't even qualified for the position they are in." They go on to allege that staff are treated like "modern day slaves" by those in charge, that there is "under 24 hr surveillance," and that the administration will "LIE LIE LIE on you." The reviewer ends with a stark sentiment: if it were possible, they would rate the facility at "-0 stars." The intensity of these statements underscores a deep mistrust of leadership and a belief that the internal culture is hostile or punitive.

There is also a harrowing, personal account from a family dealing with a loved one who has Alzheimer's and the caregiver's own back problems. The reviewer writes, "My Husband has Alzheimer and I have seviere Backproblems and of recomentation from the Doctors I put him in the Home." They describe a troubling decline after seven weeks: their husband reportedly lost 40 pounds, stopped being shaved, remained in soiled conditions, and was placed in diapers. They claim he "did not know to do anything for himself anymore," and that he was given high doses of medication. The doctor allegedly accused the caregiver of overmedicating, a claim that many readers would find alarming. The reviewer laments the financial burden - "tausends of Dollars" - and expresses absolute regret, stating, "Never again wirst place to put a loved one," adding that they could "write a Book about it." The overarching message is one of heartbreak and mistrust, with a strong sense of having been failed by those entrusted with his care.

Amid the criticisms, there are moments of appreciation that stand out. On a visit to the facility, one caregiver named Vernessa is singled out for praise: "Today while visiting a resident I witnessed the kindness of one of the aides. She shaved the resident and was so kind and caring and she did an excellent job hats off to Vernessa. She really knows how to take care of patients with dementia." This note highlights the contrast that often appears in reviews: individual staff members can be exceptionally compassionate and competent, even if systemic issues are perceived to be present at the same time.

The facility's overall reputation, according to one reviewer, is seriously damaged by perceptions of poor administration. "This facility is a mess. It is rated by CMS nursing home compare as 1 star. Administration is inadequate." The administrator is described as focused on image rather than residents or staff, with additions that he "lies and manipulates his bosses in order to keep his job." The reviewer claims the facility has been cited for harming residents, faced fines for two penalties, and even had to halt admissions due to inadequacy. They insist that change in leadership is necessary before anyone should consider placing a loved one there again. The language conveys a strong plea for accountability and restructuring.

Amid the more troubling posts, there are lighter, more positive memories that round out the picture. One reviewer recalls a trip with the Boys and Girls Club and describes it simply: "i liked it when i got to go on the trip with the boys and girls club it was fun." It's a reminder that experiences inside these facilities can include meaningful social and recreational activities that bring joy and a sense of community to residents.

Finally, a longstanding resident's family offers a succinct endorsement of ongoing care. "My dad has been here for several years. He has a great room, loves the musical activities, and they are very prompt in meeting all his needs." This sentiment underscores that, for some families, the Veterans Home provides a stable, satisfying environment where routines, rooms, and activities align well with the resident's preferences and daily comfort.

Taken together, these reviews depict a facility that elicits strong, divergent reactions. For some families, a move to the Veterans Home has translated into improved therapy, social engagement, cleanliness, and overall well-being for their loved ones. For others, concerns about administration, potential overmedication, and hazardous lapses in care persist, fueling distrust and regret. The presence of compassionate staff - like Vernessa - offers hope and credibility for the good care that dedicated workers can provide, even as systemic criticisms suggest substantial work remains to ensure consistent, high-quality outcomes for every resident.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Delaware Veterans Home, located in Milford, DE, is a premier assisted living community designed to provide comfort and support for veterans. Our community offers a wide range of amenities to enhance the quality of life for our residents. From a beauty salon and gaming room to a fully furnished space with private bathrooms and cable TV, we ensure that all of our residents' needs are met.

We understand the importance of staying connected, which is why we offer Wi-Fi/high-speed internet throughout the facility. Our computer center allows residents to stay in touch with loved ones and access information online. Additionally, we provide community-operated transportation for non-medical purposes as well as transportation arrangements for doctor's appointments.

At the Delaware Veterans Home, we prioritize care services that promote well-being and independence. Our 24-hour call system and supervision ensure that help is always available when needed. We provide assistance with daily activities such as bathing, dressing, and transfers to ensure our residents feel supported at all times. Medication management and diabetes diet options are also available for those who require it.

Dining at our community is a delightful experience with restaurant-style service and special dietary restrictions accommodated. Our professional staff takes pride in preparing delicious meals while keeping in mind individual nutritional needs.

We believe in promoting an active lifestyle at the Delaware Veterans Home. Residents can engage in various activities such as fitness programs, resident-run activities, scheduled daily activities, and even planned day trips. We also offer concierge services to assist residents with any additional needs or requests they may have.

When it comes to convenient access to essential services and amenities outside of our community, we are centrally located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters.

Overall, the Delaware Veterans Home provides exceptional care services alongside an array of amenities in a warm and welcoming environment specifically designed to cater to the needs of veterans.

Videos

Nearby Places of Interest

Physicians

  • Dr Bradley Winston, MD (0.3 miles)
  • Cnmri (0.3 miles)
  • Milford Medical Associates (0.4 miles)
  • Lily Internal Medicine & Associates (0.6 miles)
  • MyEyeDr (1.1 miles)
  • Del Marva Acupuncture and Wellness Center (1.3 miles)
  • Milford Center (2.2 miles)

Theaters

  • Milford Movies 9 (1.1 miles)

Pharmacies

  • Walmart Pharmacy (1.1 miles)
  • Pill Box Pharmacy (1.3 miles)
  • Rite Aid (1.3 miles)
  • Kent Pharmacy (1.4 miles)
  • Greenhill Pharmacy Milford (1.4 miles)
  • Euphoric Herbals Apothecary (1.5 miles)
  • Walgreens (1.6 miles)

Restaurants

  • Ruby Tuesday (1.2 miles)
  • Domino's Pizza (1.3 miles)
  • McDonald's (1.4 miles)
  • Hardee's (1.5 miles)
  • Chick-Fil-A (1.5 miles)
  • My Sister's Fault (2.1 miles)
  • Milford Tavern (2.1 miles)

Cafes

  • Starbucks (1.6 miles)

Places of Worship

  • Windows Of Heaven Ministries (2.1 miles)
  • Saint Stephen's Episc Church (6.2 miles)
  • Power In Praise Ministries (6.7 miles)
  • Lighthouse Church Of God (10.5 miles)
  • Hickory Ridge Community Church (10.9 miles)
  • Manship Chapel (11.6 miles)
  • Southside Baptist Church (11.7 miles)

Parks

  • Mispillion Playground (2.7 miles)
  • Killens Pond State Park (6.1 miles)
  • Milton Memorial Park (13.1 miles)
  • Brecknock County Park Kent County Levy Court (13.6 miles)

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