Bridgepoint Subacute And Rehab National Harbor

Pros

• The facility is very clean, contributing to a welcoming environment for residents and visitors alike.
• Staff members are friendly and professional, ensuring a high level of care for the residents.
• The administration is hands-on, demonstrating a genuine interest in the residents' well-being and care.
• Karen Young and Tracie Johnson stand out as exemplary staff members, providing great support during rehabilitation.
• The small size of the facility allows for individualized attention from the nursing staff.
• Many nurses rave about the quality of food in the cafeteria, highlighting daily specials that residents can enjoy.
• The facility has good security measures in place, giving families peace of mind regarding safety.
• Medicaid is accepted, making it accessible for more families seeking care for their loved ones.

Cons

• The psychiatrist provided inappropriate medication for bipolar and schizophrenia without proper screening and legal patient consent, leading to adverse effects and delays in rehabilitation.
• Communication from doctors was severely lacking, with no updates given to the family for over a week until they insisted on information.
• Many staff members exhibited uncaring attitudes, with calls to the nursing station often going unanswered for long periods.
• The facility felt cold and institutional rather than warm and welcoming, despite having a good staff-to-resident ratio.
• There were struggles in obtaining necessary services despite some positive interactions during case manager meetings.
• The location of the facility is in a high-crime area, which may deter some families from feeling secure about their loved ones' safety, even though security measures are in place.
• While the nursing care is individualized due to the small size of the facility, it lacks engaging activities for residents with higher medical needs like ventilator care.

Review

The experience of a family member recovering from a mild stroke at a facility that combines hospital, rehabilitation, and nursing home services reveals a complex picture of care that is both commendable and concerning. The facility, which is part of the Specialty Hospital Center, has shown impressive levels of cleanliness and security; however, there are notable shortcomings in the administration of medical treatment and overall patient care.

A major point of contention arises from the psychiatric management that this patient received. The prescribing of medication designed for bipolar disorder or schizophrenia inappropriately addressed her depressive symptoms post-stroke. This raised significant questions about the adequacy of the screening process used to determine her treatment plan—a concern compounded by the absence of legal consent from the patient. The lack of communication between healthcare providers and family members exacerbated these issues. For over a week, no updates were provided regarding her condition or care strategy until family members insisted on being informed. Such delays can severely hinder recovery processes and introduce unnecessary stress during an already difficult time.

Staff interactions have been mixed throughout this patient's stay. While some caretakers exhibited kindness and dedication to their work, others contributed to a less-than-ideal atmosphere characterized by indifference or unfriendliness. Many calls made to the nursing station went unanswered for what felt like an eternity—often ringing up to 40 times—highlighting gaps in communication that are critical in ensuring adequate patient support. On the other hand, certain staff members stood out as exemplary caregivers; individuals like Karen Young and Tracie Johnson from physical therapy and occupational therapy provided outstanding service that deserves recognition through raises or bonuses.

In terms of its physical environment, although located conveniently near major highways, the facility's location presents challenges due to its placement within a high-crime area. Nonetheless, management has taken commendable steps toward ensuring resident safety with visible security measures such as guards and a strict sign-in policy for visitors entering the premises. These considerations speak highly of the facility’s commitment to maintaining a secure environment despite external challenges.

Even though some aspects related to comfort were critiqued—such as shared rooms that felt average-sized—the small scale of this facility allows for higher individualized attention than one might expect in larger institutions. This layout also makes it easier for visitors to navigate without feeling lost or overwhelmed, fostering more meaningful engagement with residents during visits.

The institutional feel prevalent throughout much of the hospital presents both advantages and disadvantages: while it affords organized operation with a favorable staff-to-resident ratio, it lacks warmth often found in more home-like environments. This setting may not cater extensively to recreational needs since residents may have considerable medical requirements; thus fewer activities are offered compared to other facilities aimed at providing social engagement for their residents. Interestingly enough, staff reviews reflect positively on food quality served at their cafeteria—a testament perhaps to nurturing aspects still present amidst clinical surroundings—with daily specials creating anticipation among workers who look forward to meal breaks.

Overall, while there are noteworthy strengths within this Specialty Hospital Center connectedness and attentive staffers make it easier for recovery efforts—the inconsistencies observed particularly surrounding communications around treatment decisions reflect areas needing serious improvement before patients can feel wholly cared for during recovery periods.

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.3 miles)

Restaurants

• Blackwall Hitch (1.9 miles)
• Vola’s Dockside Grill and Hi-Tide Lounge (2 miles)
• Virtue Feed and Grain (2.1 miles)
• Union Street Public House (2.1 miles)
• TAP Sports Bar (2.1 miles)
• Taco Bell (2.2 miles)
• Ada's on the River (2.2 miles)

Parks

• Waterfront Park (2.1 miles)
• Gravelly Point Park (3.1 miles)
• The Yards Park (3.4 miles)
• Long Bridge Park (3.4 miles)
• Huntley Meadows Park (3.5 miles)
• Southwest Duck Pond (3.8 miles)
• East Potomac Park (3.8 miles)

Hospitals

• St Elizabeths Hospital (2.1 miles)

Transportation

• TSA PreCheck (2.2 miles)
• Terminal A (2.3 miles)
• Braddock Road Metro Station (2.3 miles)
• Delta Sky Club (2.4 miles)
• Terminal 2 (2.4 miles)
• Ronald Reagan Washington National Airport Metro Station (2.6 miles)
• Ronald Reagan Washington National Airport (DCA) (2.6 miles)

Cafes

• Starbucks (2.3 miles)
• Mae's Market and Cafe (2.4 miles)
• Junction Bakery & Bistro (2.4 miles)
• Starbucks (2.8 miles)
• For Five Coffee (2.9 miles)
• Philz Coffee (3.5 miles)
• Slipstream (3.8 miles)

Theaters

• AMC Hoffman Center 22 (3.5 miles)

Places of Worship

• St Peter's School on Capitol Hill (4.1 miles)
• St Joseph Catholic Church on Capitol Hill (4.8 miles)

Physicians

• American College of Obstetricians & Gynecologists (4.2 miles)
• Telegraph Corner Family Medicine (4.4 miles)
• Patient First - Alexandria (4.6 miles)
• One Medical (5 miles)