The Willows in Woodbridge, CT

Save
The Willows The Willows The Willows The Willows

The Willows in Woodbridge, CT

225 Amity Road, Woodbridge, CT 06525

For more information about senior living options: (844) 490-3973

3.3 from 64 reviews
5 stars
32
4 stars
6
3 stars
1
2 stars
1
1 stars
24

Skilled Nursing Facility

The Willows Costs & Pricing

At The Willows, the monthly costs for accommodations significantly exceed both New Haven County and statewide averages in Connecticut. For a semi-private room, residents are charged $12,750, which is notably higher than the local average of $5,988 and the state figure of $5,829. Similarly, the cost for a private room at The Willows is set at $13,950, surpassing New Haven County's average of $5,528 and Connecticut's overall average of $5,479. This substantial premium reflects the unique services and amenities provided by The Willows, making it essential for prospective residents to weigh these costs against the benefits offered in this esteemed facility.

Floor plansThe WillowsNew Haven CountyConnecticut
Semi-Private$12,750$5,988$5,829
Private$13,950$5,528$5,479

Overall Review of The Willows

Pros

  • pro The Willows' staff are kind, warm, and attentive, making residents feel genuinely cared for.
  • pro The physical therapy team is outstanding, guiding patients from a wheelchair to walking independently.
  • pro The facility is beautiful and clean, with friendly, professional staff.
  • pro The nurses and therapy teams provide outstanding care and support residents' recovery.
  • pro The administration is accommodating and keeps families informed about their loved ones.
  • pro The social worker is helpful with discharge planning and transitions.
  • pro The Willows is highly recommended for rehab and long-term care.

Cons

  • pro The reviewers describe horrible staffing and lack of attention that contributed to a grandmother's death.
  • pro The staff are depicted as uncaring, inattentive, and sometimes argumentative when care is requested.
  • pro The facility is labeled a dump with incompetent, rude, unprofessional, and nasty staff - and it should be shut down.
  • pro No one answers the phone and there is no follow-up with families about patients.
  • pro Residents are left alone for hours, with call bells ignored and basic needs unmet.
  • pro The food is described as mostly atrocious and unpalatable.
  • pro Safety concerns are raised, including moving a covid-positive patient into isolation with an immunocompromised mother.
  • pro Medication management is poor, with unnecessary tests and meds not properly coordinated.
  • pro Personal items and clothes can go missing, and residents' privacy and dignity are at risk.
  • pro Several reviews explicitly warn others not to send their loved ones there.

Review

The Willows in Woodbridge is best suited for families that want a rehab-forward environment where strong physical therapy and an active activities program can drive real recovery and engagement. It works well for short-term rehab after surgery or a fall, especially when the resident's family is prepared to be hands-on with care coordination and follow-through. Long-term residents who build a close rapport with a particular nurse, aide, or therapist may experience reliable support from that individual, but the overall consistency across shifts remains a variable. In short, this community shines when rehab momentum and social programming take precedence and families stay actively involved in the care plan.

Those seeking near-constant attentiveness and uniformly quick responses should consider alternatives. Multiple reviews describe delays in call-bell responses, difficulty reaching staff by phone, and gaps in basic bedside care. For seniors who require steady, 24/7 oversight or who live with dementia and need consistent redirection and safety checks, the Willows can feel unpredictable. Family members evaluating options for memory care, high medical complexity, or predictable daily routines will likely find more reliability elsewhere - whether at other local rehab-focused centers or higher-rated assisted living communities with steadier staffing.

On the positive side, the Willows earns praise for its therapy teams and for caregivers who are genuinely compassionate and competent when they are on duty. When therapy and nursing staff operate at their best, residents can make meaningful strides, and families frequently note improved mobility, mood, and engagement. The facility's cleanup and maintenance level also appears solid on many days, and activity programming can create meaningful social interactions that support overall well-being. These strengths, however, do not automatically compensate for the more variable, and sometimes troubling, day-to-day care experiences reported by other families.

The experience at The Willows is deeply polarized. Some families recount responsive nurses, skilled therapists, and proactive social workers who coordinate discharge planning and tailor care to individual needs. Others describe a pattern of neglect, slow responses to requests, and a sense that basic needs - such as assistance with meals, personal care, or even clothing - are inconsistently met. The gap between the best shifts and the least reliable ones is wide enough to significantly shape outcomes and satisfaction. This is not a uniform facility; it is a place where the day-to-day reality hinges on which team is on duty.

Practical checks during due diligence can clarify how the Willows operates when under pressure. Prospective residents should ask for staffing ratios on each shift, the cadence of medication administration, and the process for escalating urgent needs. Inquire about how rehabilitation goals are tracked and how progress is communicated to families, as well as how meals are prepared and served for residents with shared rooms or dietary restrictions. Verify housekeeping standards, laundry handling, and accountability for lost items. A clearly documented care plan, a designated point of contact, and written updates can transform a mixed experience into a manageable, well-coordinated journey.

The bottom line is pragmatic and decisive: The Willows can be a solid option for rehab-focused care and engaged daily programming, but only if vigilant oversight is possible and family members remain actively involved. For families prioritizing consistently reliable, high-touch care across all shifts, and for those with high medical or cognitive care needs, exploring alternatives with stronger safety and staffing records is prudent. This community demands a discerning approach: tour thoroughly, interrogate staffing patterns, secure commitments in writing, and insist on ongoing, transparent communication to protect a loved one's safety, dignity, and progress.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Willows in Woodbridge, CT is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and homelike environment, with fully furnished private accommodations that include cable or satellite TV and Wi-Fi/high-speed internet access.

Residents can enjoy a variety of activities on-site, as well as access to outdoor common areas and gardens. There is also a beauty salon available for convenience and relaxation. Housekeeping services are provided to ensure that residents can focus on enjoying their time at The Willows.

For those needing assistance with daily tasks, the community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their prescribed medications timely and accurately. In addition, there is coordination with health care providers to ensure comprehensive care.

The dining experience at The Willows is exceptional, with meals provided for residents that accommodate special dietary restrictions. Meal preparation and service are taken care of by the community's staff.

There are plenty of opportunities for socialization and engagement through activities both on-site and sponsored by the local community. Residents can also participate in scheduled daily activities designed to promote mental wellness.

The location of The Willows is convenient, with several nearby amenities including cafes, parks, pharmacies, restaurants, transportation options (including medical), places of worship, and hospitals. This ensures that residents have easy access to additional services they may need or enjoy.

Overall, The Willows in Woodbridge, CT offers a comfortable and supportive environment for seniors who require assisted living services. With its extensive amenities and care services, residents can live independently while receiving the necessary assistance tailored to their individual needs.

Nearby Places of Interest

Woodbridge, Connecticut, offers a vibrant and convenient location for senior living. With easy access to various amenities such as cafes like Starbucks and Panera Bread, pharmacies like CVS and Walgreens, and restaurants like McDonald's and Mamoun's Falafel, residents can enjoy a variety of dining options close by. Additionally, the area boasts reputable healthcare facilities including Yale New Haven Hospital Saint Raphael Campus and the Cornell Scott - Hill Health Center. For leisure activities, seniors can visit nearby parks like Edgewood Park and East Rock Park or catch a film at Cinemark North Haven. Transportation options are also accessible with train stations nearby at New Haven State Street Station and New Haven Union Station. Overall, Woodbridge provides a well-rounded community for seniors seeking a comfortable and convenient lifestyle.

Cafes

  • Starbucks (0.3 miles)
  • Panera Bread (3.7 miles)
  • Kaiydens Coffee (4.3 miles)
  • Starbucks (5 miles)
  • Starbucks (6.5 miles)
  • Starbucks (6.7 miles)
  • Panera Bread (7 miles)

Pharmacies

  • CVS Pharmacy (1.2 miles)
  • Walgreens (2.5 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (3.6 miles)
  • Walgreens (3.6 miles)
  • CVS Pharmacy (3.7 miles)
  • Rite Aid (3.9 miles)

Restaurants

  • McDonald's (1.3 miles)
  • Edge of The Woods Market (2.6 miles)
  • Mamoun's Falafel (3.4 miles)
  • Book Trader Cafe (3.5 miles)
  • Arethusa Farm Dairy (3.7 miles)
  • Wood-n-Tap Bar & Grill (3.7 miles)
  • Barcelona Restaurant & Wine Bar (3.9 miles)

Physicians

  • Highly Maintained Body Shop (1.6 miles)
  • Cornell Scott - Hill Health Center of 226 Dixwell Avenue New Haven, CT (3 miles)
  • New Haven Implant and Oral Care (3 miles)
  • St Raphael Healthcare System (3 miles)
  • A Place To Nourish Your Health (3.3 miles)
  • Kennedy & Perkins Opticians - New Haven (3.8 miles)
  • Cornell Scott - Hill Health Center (3.8 miles)

Parks

  • Edgewood Park (2.7 miles)
  • East Rock Park (4 miles)
  • Wooster Square Park (4.3 miles)

Hospitals

  • Yale New Haven Hospital Saint Raphael Campus (3.1 miles)
  • Veterans Affairs CT Healthcare System: West Haven Medical Center (4.3 miles)
  • Hill Health Center Grant Street Partnership (4.4 miles)

Transportation

  • New Haven State Street Station (4.1 miles)
  • New Haven Union Station (NHV) - Metro North/Amtrak/Shore Line East (4.3 miles)
  • U-Haul Moving & Storage of Orange (4.9 miles)
  • Metro North West Haven Train Station (5 miles)
  • Tweed-New Haven Regional Airport (7 miles)

Places of Worship

  • St Barbara Greek Orthodox Church (4.6 miles)
  • Church Of The Holy Spirit (5.3 miles)
  • Trinity Episcopal Church (6.1 miles)

Theaters

  • Cinemark North Haven (5.8 miles)

Frequently Asked Questions

How much does it cost to live at The Willows in Woodbridge, CT?
Where is The Willows?
What photos are available for The Willows in Woodbridge, Connecticut?

Nearby Communities

  • Coachman Square At Woodbridge

    Coachman Square At Woodbridge

    Woodbridge, CT

    4.4 from 73 reviews
    $3,650 to $6,050 / month

    pro Friendly, attentive staff with a vibrant, well-maintained community and engaging amenities.

  • Aides & Companions LLC

    Aides & Companions LLC

    Woodbridge, CT

    4.3 from 3 reviews
     

    pro Compassionate, skilled caregivers.

  • The Linden at Woodbridge

    The Linden at Woodbridge

    Woodbridge, MA

    4.4 from 77 reviews
    $3,478 to $5,660 / month

    pro Compassionate, attentive staff; engaging activities; pleasant dining atmosphere.

  • A & B Homecare Solutions - New Haven

    A & B Homecare Solutions - New Haven

    New Haven, CT

    3.3 from 32 reviews
     

    pro Reliable, compassionate caregivers with good companionship and flexibility for last?minute needs.

  • Care Givers Plus

    Care Givers Plus

    New Haven, CT

     
     

    pro Extensive nearby amenities and healthcare access.

  • Exceptional Care

    Exceptional Care

    Hamden, CT

     
     

    pro Excellent access to nearby cafes, parks, pharmacies, physicians, restaurants, transport, theater, and a hospital.

  • Tower One/Tower East

    Tower One/Tower East

    New Haven, CT

    4.2 from 27 reviews
     

    pro Vibrant kosher environment with engaging activities and convenient on-site amenities.

  • Hamden Rehabilitation & Health Care Center

    Hamden Rehabilitation & Health Care Center

    Hamden, CT

    3.4 from 67 reviews
     

    pro Spacious, clean rooms with attentive staff.

  • Benchmark Senior Living At Hamden

    Benchmark Senior Living At Hamden

    Hamden, CT

    4.4 from 88 reviews
    $4,100 to $6,650 / month

    pro Attentive staff in a clean, activity-rich community with personalized care.

Related Resources

  • aid and attendance vaIn-Depth Look at the VA Aid and Attendance Program

    The VA Aid and Attendance program offers financial assistance to veterans needing help with daily activities due to health issues, available through a pension for low-income wartime veterans or an allowance for 100% disabled individuals. Eligibility depends on medical documentation of care needs and navigating guidelines about income and service history, with funds being usable for various healthcare-related expenses.

  • caring for elderly parentsNurturing Our Loved Ones: A Daughter's Journey in Caring for Her Mother

    Please provide the content you'd like summarized.

  • caring for elderly parentsNurturing Our Elders: Linda's Journey of Supporting Her Mother

    Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.