The Willows

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The Willows

225 Amity Road, Woodbridge, CT 06525

For more information about senior living options: (844) 490-3973

2 from 6 reviews
5 stars
0
4 stars
2
3 stars
0
2 stars
0
1 stars
4

Skilled Nursing Facility

Pricing

At The Willows, the monthly costs for accommodations significantly exceed both New Haven County and statewide averages in Connecticut. For a semi-private room, residents are charged $12,750, which is notably higher than the local average of $5,988 and the state figure of $5,829. Similarly, the cost for a private room at The Willows is set at $13,950, surpassing New Haven County's average of $5,528 and Connecticut's overall average of $5,479. This substantial premium reflects the unique services and amenities provided by The Willows, making it essential for prospective residents to weigh these costs against the benefits offered in this esteemed facility.

Floor plansThe WillowsNew Haven CountyConnecticut
Semi-Private$12,750$5,988$5,829
Private$13,950$5,528$5,479

Overall Review

Pros

  • pro The therapists and nurses provided good care during the patient's stay for short-term rehab after hip replacement surgery.
  • pro The facility was convenient for the family, making it easier to visit their loved one.
  • pro The overall experience for the patient’s dad was positive, highlighting a satisfactory rehabilitation process.
  • pro The staff was praised for their professionalism and competence in providing effective therapy.

Cons

  • pro The facility is poorly run with unprofessional and incompetent workers.
  • pro Cleaning practices were inadequate, as the floors were not properly washed during the stay.
  • pro A significant number of patients contracted COVID-19, resulting in multiple deaths.
  • pro Staff members were rude and unprofessional, making patients feel disrespected and unsafe.
  • pro Communication from staff was poor, with some speaking in slang and broken English.
  • pro Patients felt trapped and were denied necessary mobility aids like wheelchairs or walkers when trying to leave.
  • pro Overall experiences have been described as “hell on earth” by dissatisfied former patients.

Review

The quality of care in rehabilitation facilities is often critical to a patient's recovery, and various experiences shared by patients reveal stark contrasts in service levels at one particular facility. While some patients have reported positive interactions with staff and satisfactory rehabilitation services, others have expressed severe dissatisfaction with the competency and professionalism of the workers. This has led to alarming questions about the overall standards maintained at this establishment.

A significant number of negative reviews highlight alarming scenarios in which patients faced not only inadequate support but also unprofessional treatment from staff members. One patient recounted their experience during a stay for back surgery rehabilitation, describing a series of distressing incidents involving urination accidents due to delays in reaching the bathroom. Rather than receiving understanding or assistance, the individual felt neglected and criticized for circumstances outside their control. The cleaning practices also came under scrutiny; it was observed that mopping was done without actually washing floors, raising concerns about hygiene and safety—especially amid a pandemic context.

The situation escalated further with reports of COVID-19 outbreaks within the facility. Disturbingly, out of 90 beds occupied at one time, 43 patients contracted the virus, leading to nine fatalities. Such statistics paint a grim picture of the facility's management concerning infection control protocols and overall patient safety. The lackluster response from management in addressing these issues raises valid fears among families regarding placing their loved ones in such an environment.

On top of patient safety concerns, another review echoed similar grievances regarding staff behavior during an unfortunate brief stay for hip replacement rehab on February 15, 2019. The individual left after just an hour due to being treated poorly by multiple staff members who displayed rudeness and unprofessionalism. They recalled feeling talked down to and belittled rather than supported as they navigated their recovery process. With statements like “You aren’t leaving here” coupled with lackluster communication efforts from personnel whose English skills were questionable, it’s evident that respect and compassion were sorely lacking—a fundamental requirement for any healthcare setting.

In contrast to these disheartening accounts are those who experienced positive interactions at the same facility; notably a patient whose father was admitted for short-term rehabilitation successively praised various aspects of care received there. This individual's report underscored efficiency among therapists and nurses while highlighting logistical convenience for family visits as well as overall satisfaction with aids provided during rehabilitation sessions. However, even amidst glowing remarks regarding staff competence, concerns about accessibility arose as this family noted the prohibitive two-year waiting list coupled with potential high costs could hinder access for many needing long-term care solutions.

Ultimately, this juxtaposition between severely negative experiences alongside scattered positive feedback illustrates ongoing challenges within rehabilitation facilities that must be addressed comprehensively. It underscores a pressing need for improvement across various dimensions: enhancing hygiene standards especially related to infection prevention; providing proper training focused on interpersonal skills; ensuring staff accountability; and maintaining adequate resources so every patient receives dignified treatment tailored to individual needs amidst recovery journeys. Such testimonials serve not only as reflections on one establishment but also provoke broader discussions on systemic issues affecting rehab facilities nationwide—pressuring stakeholders in healthcare to prioritize exceptional care standards that uphold dignity both physically and emotionally throughout every patient's healing journey.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Willows in Woodbridge, CT is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and homelike environment, with fully furnished private accommodations that include cable or satellite TV and Wi-Fi/high-speed internet access.

Residents can enjoy a variety of activities on-site, as well as access to outdoor common areas and gardens. There is also a beauty salon available for convenience and relaxation. Housekeeping services are provided to ensure that residents can focus on enjoying their time at The Willows.

For those needing assistance with daily tasks, the community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their prescribed medications timely and accurately. In addition, there is coordination with health care providers to ensure comprehensive care.

The dining experience at The Willows is exceptional, with meals provided for residents that accommodate special dietary restrictions. Meal preparation and service are taken care of by the community's staff.

There are plenty of opportunities for socialization and engagement through activities both on-site and sponsored by the local community. Residents can also participate in scheduled daily activities designed to promote mental wellness.

The location of The Willows is convenient, with several nearby amenities including cafes, parks, pharmacies, restaurants, transportation options (including medical), places of worship, and hospitals. This ensures that residents have easy access to additional services they may need or enjoy.

Overall, The Willows in Woodbridge, CT offers a comfortable and supportive environment for seniors who require assisted living services. With its extensive amenities and care services, residents can live independently while receiving the necessary assistance tailored to their individual needs.

Nearby Places of Interest

Woodbridge, Connecticut, offers a vibrant and convenient location for senior living. With easy access to various amenities such as cafes like Starbucks and Panera Bread, pharmacies like CVS and Walgreens, and restaurants like McDonald's and Mamoun's Falafel, residents can enjoy a variety of dining options close by. Additionally, the area boasts reputable healthcare facilities including Yale New Haven Hospital Saint Raphael Campus and the Cornell Scott - Hill Health Center. For leisure activities, seniors can visit nearby parks like Edgewood Park and East Rock Park or catch a film at Cinemark North Haven. Transportation options are also accessible with train stations nearby at New Haven State Street Station and New Haven Union Station. Overall, Woodbridge provides a well-rounded community for seniors seeking a comfortable and convenient lifestyle.

Cafes

  • Starbucks (0.3 miles)
  • Panera Bread (3.7 miles)
  • Kaiydens Coffee (4.3 miles)
  • Starbucks (5 miles)
  • Starbucks (6.5 miles)
  • Starbucks (6.7 miles)
  • Panera Bread (7 miles)

Pharmacies

  • CVS Pharmacy (1.2 miles)
  • Walgreens (2.5 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (3.6 miles)
  • Walgreens (3.6 miles)
  • CVS Pharmacy (3.7 miles)
  • Rite Aid (3.9 miles)

Restaurants

  • McDonald's (1.3 miles)
  • Edge of The Woods Market (2.6 miles)
  • Mamoun's Falafel (3.4 miles)
  • Book Trader Cafe (3.5 miles)
  • Arethusa Farm Dairy (3.7 miles)
  • Wood-n-Tap Bar & Grill (3.7 miles)
  • Barcelona Restaurant & Wine Bar (3.9 miles)

Physicians

  • Highly Maintained Body Shop (1.6 miles)
  • Cornell Scott - Hill Health Center of 226 Dixwell Avenue New Haven, CT (3 miles)
  • New Haven Implant and Oral Care (3 miles)
  • St Raphael Healthcare System (3 miles)
  • A Place To Nourish Your Health (3.3 miles)
  • Kennedy & Perkins Opticians - New Haven (3.8 miles)
  • Cornell Scott - Hill Health Center (3.8 miles)

Parks

  • Edgewood Park (2.7 miles)
  • East Rock Park (4 miles)
  • Wooster Square Park (4.3 miles)

Hospitals

  • Yale New Haven Hospital Saint Raphael Campus (3.1 miles)
  • Veterans Affairs CT Healthcare System: West Haven Medical Center (4.3 miles)
  • Hill Health Center Grant Street Partnership (4.4 miles)

Transportation

  • New Haven State Street Station (4.1 miles)
  • New Haven Union Station (NHV) - Metro North/Amtrak/Shore Line East (4.3 miles)
  • U-Haul Moving & Storage of Orange (4.9 miles)
  • Metro North West Haven Train Station (5 miles)
  • Tweed-New Haven Regional Airport (7 miles)

Places of Worship

  • St Barbara Greek Orthodox Church (4.6 miles)
  • Church Of The Holy Spirit (5.3 miles)
  • Trinity Episcopal Church (6.1 miles)

Theaters

  • Cinemark North Haven (5.8 miles)

Frequently Asked Questions

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