• Interior

    Modern reception area with sleek furniture and minimalist design.
  • Decor

    A neatly arranged restaurant dining area with wooden tables and chairs, featuring decorative walls and warm lighting.
  • Building

    A grand entrance with white columns on a sunny day.
  • Trees

    A serene outdoor patio with a table and chairs, surrounded by lush greenery.
  • Windows

    A bright and cozy lounge area with various seating options and large windows letting in natural light.
  • Office

    A modern reception area with maroon chairs, a dark desk, and marble flooring.
  • Healthcare

    A modern hospital room with two patient beds, equipped with medical amenities.
  • Rehabilitation

    A bright rehabilitation room equipped with various physical therapy tools and exercise mats.
  • Physical Therapy

    A physical therapy room equipped with various rehabilitation tools and a treatment table.

Autumn Lake Healthcare At Bucks Hill in Waterbury, CT

Information last verified:

2817 North Main Street, Waterbury, CT 06704

For more information about senior living options: (844) 490-3973

4.6 from 111 reviews
5 stars
92
4 stars
10
3 stars
1
2 stars
3
1 stars
5

Overall Review of Autumn Lake Healthcare At Bucks Hill

Pros

  • pro The staff are always pleasant.
  • pro The resident seems comfortable and well cared for.
  • pro The aides do an excellent job taking care of residents; they are the true heroes.
  • pro They would highly recommend this facility.
  • pro The staff are very friendly and compassionate.
  • pro The home is very clean and well kept.
  • pro The father-in-law is in good hands during his rehabilitation stay.
  • pro The facility is amazing.
  • pro It has been a very positive experience.
  • pro The nursing administration and staff listen to concerns and try to help as much as they can.
  • pro The facility is very clean and the staff are very nice.
  • pro CNA Anita Jackson is very nice and friendly; she performed her duties professionally.
  • pro Two aides, Stephanie and Anita, were hospitable, caring, and efficient.
  • pro The staff are friendly and efficient with clients' needs and concerns.
  • pro The physical therapy staff were excellent and helped the resident walk without a walker in under three weeks.

Cons

  • pro The facility is in need of maintenance.
  • pro It is described as an absolutely horrible healthcare facility.
  • pro Some staff paid no attention to visitors needing directions.
  • pro There was a bag of dirty towels on the floor from the night before, soiled with feces.
  • pro The staff promised to fix what's wrong but went on neglecting patients who needed more than perfunctary attention.
  • pro The facility lacked air conditioning, which was described as inhuman.

Review

Autumn Lake Bucks Hill in Waterbury is best suited for families seeking a vigorous post-acute rehab path in a refreshed, clean setting, backed by hands-on aides and a therapy program that keeps pace with mobility goals. This community delivers a bright, modern atmosphere and staff accessibility that makes families feel involved and informed. It is especially well-aligned with residents who aim to return home after surgery or illness, and who value clear communication and accountability from administrators when concerns arise. It is not ideal for those seeking a flawless daily experience with zero variability, or for families who need long-term, low-intervention custodial care without a strong rehab component. For the right candidate, Autumn Lake Bucks Hill offers a practical, goal-driven environment where progress is measured and celebrated.

The heart of the appeal lies in the rehab engine and the staff who deliver it. The therapy program is consistently described as robust, with therapists who push recovery and a manager who leads with visible competence. Notably, residents have shown meaningful gains, one story highlights walking a substantial distance with a walker after weeks of intensive therapy, while Sundays were routinely included in therapy schedules, underscoring a serious rehab tempo. Aides emerge as the trusted frontline, praised as the true heroes who provide steady, attentive care, day in and day out. Family members repeatedly note that nursing and rehab teams listen to concerns, respond quickly, and keep care plans coordinated with the broader team, creating a cohesive path toward functional improvement.

Cleanliness and ambience reinforce the rehab focus. The renovated interior is bright, airy, and well maintained, with many comments about a pleasant odor profile and a generally welcoming environment. The facility appears polished in public areas, and staff interactions at the front desk and nurse stations consistently frame visits as positive experiences. While the culinary notes vary, some residents praise the meals and others push back on salt levels, the overall dining experience remains acceptable within a rehab-centered setting. The social fabric is strong too, with a calendar of activities and celebrations that anchor residents to a home-like routine. In short, the physical space and daily rhythm support relief, recovery, and reassurance for families.

Yet, there are meaningful caveats that must be weighed. A minority of voices describe serious lapses: episodes of neglect, delayed medication administration, and inadequate responsiveness on certain shifts. One account cites a long wait for pain meds and a room-condition issue that raises questions about routine monitoring. Another reviewer reports promises to fix problems that did not materialize, signaling variability in day-to-day reliability. There are operational annoyances as well, concerns about the security of personal items, and even practical comfort factors like limited air conditioning, that matter to residents, especially during hot periods. These reports are not universal, but they are specific enough to merit proactive inquiry and closer oversight from leadership before committing.

Despite the caveats, the core strengths frequently offset the negatives for many families. The prevailing theme is a staff ecosystem that is genuinely caring, professional, and capable, paired with a clean, well-maintained environment and a proven rehab trajectory. When administrators are held to account and issues are escalated promptly, care quality tends to rebound quickly, and families feel reassured by the level of attention given to both the resident and the family member. The consistent praise for therapists, aides, and the willingness of frontline teams to go above and beyond creates a meaningful offset to the less-ideal reviews. Prospective families should enter with a plan to engage leadership early, request a direct line to a care coordinator, and verify that therapy and nursing coverage will meet the resident’s specific recovery timeline.

Bottom line: Autumn Lake Bucks Hill is a strong choice for families prioritizing rehabilitation-oriented care delivered in a refreshed setting, with a staff culture many describe as compassionate and hands-on. It is less ideal for those who require near-perfect daily consistency, or for families who cannot tolerate occasional delays or odor-related discomfort. For rehab-focused decisions, the facility offers a credible track record of mobility gains, attentive communication, and a team that treats residents as individuals deserving respect and effort. To optimize the decision, request a detailed, written care plan; insist on meeting the therapy team and a designated care liaison; ask about staffing ratios, medication administration practices, and a clear schedule that aligns therapy with daily routines; and bring specific questions about personal-item handling and climate comfort. In the right match, Autumn Lake Bucks Hill delivers tangible progress and reliable family partnership.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Autumn Lake Healthcare At Bucks Hill in Waterbury, CT is an assisted living community that provides a comfortable and convenient living environment for seniors. The community offers a wide range of amenities to ensure the residents' comfort and enjoyment.

Residents have access to a beauty salon, where they can pamper themselves and maintain their appearance. They can also enjoy their favorite shows on cable or satellite TV in the privacy of their own rooms. Community-operated transportation is available for residents who need assistance getting around town, whether it's for shopping or recreational activities.

For those who like to stay connected with others through technology, there is a computer center with internet access and Wi-Fi/high-speed internet throughout the community. Residents can also enjoy delicious meals in the dining room, which offers restaurant-style dining.

The Autumn Lake Healthcare At Bucks Hill community also offers various spaces for relaxation and recreation. The fitness room allows residents to stay active and maintain their physical well-being. The gaming room provides opportunities for social interaction and entertainment. A small library is available for those who enjoy reading.

The community takes care of housekeeping services to ensure that the living spaces are clean and tidy at all times. Move-in coordination services are also provided to assist new residents with transitioning into their new homes.

Care services at Autumn Lake Healthcare At Bucks Hill include 24-hour call system and supervision for safety and security. Staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents take their prescribed medications correctly.

Special dietary needs are accommodated, including diabetes diets and other special dietary restrictions. Transportation arrangements are made both for non-medical purposes as well as appointments with doctors.

In addition to these amenities, there are plenty of nearby facilities that contribute to the convenience of living in this community. There are cafes, parks, pharmacies, restaurants, hospitals, and physicians located close by.

With its comprehensive amenities and care services, Autumn Lake Healthcare At Bucks Hill provides a comfortable and supportive environment for seniors to maintain their independence while receiving the assistance they need.

Nearby Places of Interest

Parks

  • Bucks Hill Park (0.3 miles)
  • Plymouth Green (6.3 miles)
  • Norton Park (9.2 miles)
  • Lock 12 Historical Park (9.7 miles)
  • Hollow Park (10.3 miles)
  • Hubbard Park (10.5 miles)

Restaurants

  • Taco Bell (0.9 miles)
  • Arby's (2.2 miles)
  • Frankie's Hot Dog (2.3 miles)
  • Burger King (2.5 miles)
  • Wendy's (2.6 miles)
  • San Marino Ristorante Italiano (2.6 miles)
  • McDonald's (2.7 miles)

Cafes

  • Riders Smokehouse Bar (1.8 miles)
  • Starbucks (8.5 miles)
  • Starbucks (8.7 miles)
  • Aroma Joe's (9.7 miles)
  • Starbucks (10.1 miles)

Hospitals

  • Saint Mary's Health System Affiliates (2 miles)
  • Saint Mary's Hospital (2.8 miles)
  • Naugatuck Valley Surgery Center (3 miles)
  • Hospital Of Central Connecticut At Bradley Memorial (7.9 miles)
  • The Wellspring Foundation (10.6 miles)

Pharmacies

  • Saint Mary's Hospital, Inpatient Pharmacy (2.6 miles)
  • Walgreens (2.7 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.2 miles)
  • CVS Pharmacy (3.4 miles)
  • CVS Pharmacy (4.1 miles)
  • CVS Pharmacy (6.5 miles)

Physicians

  • Community Health Center (2.6 miles)
  • Ihsan I Jabbour (2.8 miles)
  • Specialists In Women's Healthcare PC (2.9 miles)
  • Shetty Jay, MD (2.9 miles)
  • Bidarkote Somanath (2.9 miles)
  • Rehabhealth PC (3.5 miles)
  • Quadrastep (3.9 miles)

Theaters

  • AMC Starplex Cinemas Southington 12 (6.5 miles)

Places of Worship

  • Church of Eternal Light (8.7 miles)

Frequently Asked Questions

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