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2817 North Main Street, Waterbury, CT 06704
For more information about senior living options: (844) 490-3973
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The facility is very clean and the staff are very nice. The staff are very pleasant, friendly, and welcoming. CNA staff are professional, friendly, and caring. The staff are hospitable, caring, and efficient. The staff are friendly and efficient in addressing residents' needs and concerns. The staff are pleasant and provide excellent care to patients and families. Residents enjoy engaging activities and midweek services. The first visit leaves the impression of a spotless facility with kind, welcoming staff. The physical therapy team is excellent and helps residents progress quickly. The staff are extremely helpful, attentive to residents' needs, and create a positive environment. The facility is well staffed, with nursing and rehab professionals who are caring and kind. The atmosphere is warm and welcoming, with a clean environment that feels safe and well cared for.
The reviewer notes neglect, stating the patient spent too much time in darkness, was often soiled, and staff dismissed requests for help. The reviewer describes dirty towels on the floor, towels soiled with feces, and questions why a nurse woke the patient at 2 a.m. to weigh her. The reviewer calls the facility absolutely horrible, claiming staff did not routinely check vital signs or monitor urine output. The reviewer criticizes the lack of air conditioning, calling it inhumane for sick residents. The reviewer cites a persistent bad odor and concerns about cleanliness and maintenance. The reviewer observes that some staff ignored a visitor needing directions. The reviewer states the facility is in need of maintenance.Autumn Lake Healthcare at Bucks Hill in Waterbury, CT is best suited for families seeking a clean, well-staffed environment with a strong emphasis on rehabilitation and daily, attentive care. The community earns high marks for a welcoming staff, consistently tidy surroundings, and therapists who can translate effort into measurable progress. It is particularly favorable for residents transitioning from hospital or post-acute rehab who aim to return home, as well as long-term residents who value a warm, engaging atmosphere, reliable aides, and frequent clinician interaction. The frequency of positive caregiver interactions and the track record of tangible improvements - such as documented therapy milestones - make this a practical choice for those prioritizing hands-on support and visible daily care.
Those who may want to consider alternatives are families facing more demanding medical needs or exacting oversight requirements. Reviews reveal occasional gaps in consistency, with a small number of reports describing delayed pain management, lapses in attention to specific patients, or environmental concerns such as odor or heat in some areas. For residents with high-risk medical profiles, advanced dementia, or behaviors that require constant, meticulous supervision, the facility's strengths may not fully offset the need for unwavering, 24/7 monitoring. In short, those who prize ultra-stable clinical management, perfect odor control, and uniformly immediate response to every concern should compare options where such consistency is guaranteed.
The strongest pros at Bucks Hill center on staff quality, cleanliness, and therapeutic capability. Across many visits, the milieu is described as very clean and welcoming, with aides and nurses repeatedly praised for kindness, professionalism, and genuine care. The rehabilitation program has produced notable outcomes, including residents regaining walking ability under the guidance of capable therapists, sometimes within a few weeks. Admissions and front-desk teams are highlighted for empathy and clarity, helping families feel seen from the first tour through the transition into care. The facility's commitment to activities, visitor friendliness, and visible collaboration among departments reinforces a sense of safety and belonging that many families seek.
Yet the cons do appear with enough consistency to demand serious consideration. A subset of reviewers reports real gaps in responsiveness, with isolated instances of patients waiting longer for pain medication or experiencing moments where assistance did not meet expectations. Some feedback centers on environmental shortcomings - an odors or maintenance issues, and at least one account notes a lack of adequate air conditioning, which can amplify discomfort for frail residents. There are also comments about how personal items and financial matters are handled, suggesting the need for tighter systems and staff training to prevent avoidable tensions. These concerns are not universal, but they are recurring enough to warrant careful due diligence before committing, especially for families with heightened sensitivity to care gaps.
When weighing the positives against the negatives, the key offsets become clear. For families prioritizing active rehab and steady, compassionate daily care, the staff's warmth and the therapists' effectiveness often translate into meaningful progress and improved quality of life. Clean premises and a welcoming environment reduce routine stress for residents and visitors, while the strong admissions process and ongoing patient-facing communication help families stay informed. The main risk lies in potential variability in day-to-day responsiveness; if a loved one requires tight medical oversight or a consistently rapid response to urgent needs, these factors could offset otherwise solid clinical and rehabilitative gains.
The practical takeaway is to align expectations with the care model Bucks Hill primarily delivers. This community excels for rehab-to-home goals, sustained social engagement, and a caregiving culture that many families find trustworthy and reassuring. It is less suited for those needing relentless, minute-by-minute medical supervision or for residents who demand uniformly perfect environmental conditions across all shifts. Prospective families should schedule a thorough, multi-hour tour during peak activity times, request to meet multiple nurses and aides on different shifts, and ask to observe a therapy session and a routine medication pass. Verbal assurances should be matched with written care plans, clear escalation paths, and a concrete timeline for anticipated milestones.
In the end, Autumn Lake Bucks Hill stands out as a practical, capable choice for families prioritizing rehabilitation strength, staff warmth, and a clean, inviting setting. It warrants consideration for long-term living when the emphasis remains on ongoing care and social vitality, provided that families are comfortable with occasional variability in responsiveness and occasional environmental caveats. For those who cannot accept those trade-offs, exploring facilities with more rigid medical oversight and uniform operational standards may be the prudent path.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Autumn Lake Healthcare At Bucks Hill in Waterbury, CT is an assisted living community that provides a comfortable and convenient living environment for seniors. The community offers a wide range of amenities to ensure the residents' comfort and enjoyment.
Residents have access to a beauty salon, where they can pamper themselves and maintain their appearance. They can also enjoy their favorite shows on cable or satellite TV in the privacy of their own rooms. Community-operated transportation is available for residents who need assistance getting around town, whether it's for shopping or recreational activities.
For those who like to stay connected with others through technology, there is a computer center with internet access and Wi-Fi/high-speed internet throughout the community. Residents can also enjoy delicious meals in the dining room, which offers restaurant-style dining.
The Autumn Lake Healthcare At Bucks Hill community also offers various spaces for relaxation and recreation. The fitness room allows residents to stay active and maintain their physical well-being. The gaming room provides opportunities for social interaction and entertainment. A small library is available for those who enjoy reading.
The community takes care of housekeeping services to ensure that the living spaces are clean and tidy at all times. Move-in coordination services are also provided to assist new residents with transitioning into their new homes.
Care services at Autumn Lake Healthcare At Bucks Hill include 24-hour call system and supervision for safety and security. Staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents take their prescribed medications correctly.
Special dietary needs are accommodated, including diabetes diets and other special dietary restrictions. Transportation arrangements are made both for non-medical purposes as well as appointments with doctors.
In addition to these amenities, there are plenty of nearby facilities that contribute to the convenience of living in this community. There are cafes, parks, pharmacies, restaurants, hospitals, and physicians located close by.
With its comprehensive amenities and care services, Autumn Lake Healthcare At Bucks Hill provides a comfortable and supportive environment for seniors to maintain their independence while receiving the assistance they need.
Autumn Lake Healthcare At Bucks Hill is located at 2817 North Main Street, Waterbury, CT 06704 in New Haven County, Connecticut
Autumn Lake Healthcare At Bucks Hill on seniors.fyi includes 9 photos including images showing interior, landscaping, dining, reception area, office, natural light, decor, lighting, and more.
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Interior
Decor
Building
Trees
Windows
Office
Healthcare
Rehabilitation
Physical Therapy
