NCE Homecare

Pros

• NCE Homecare is praised as the best agency in the world and excellent in caring for patients and employees.
• The NCE team is professional, caring, and attentive to both clients and caregivers.
• Chaim and his team are committed to ensuring loved ones are cared for and comfortable.
• Erica Kittrell is described as an amazing, hands-on, compassionate caregiver who treats clients like family.
• The office staff are helpful, dependable, and easy to work with, and the owner is described as a person of integrity.
• NCE has been a lifesaver for families needing in-home care, especially during the pandemic.
• The caregivers at NCE are friendly, kind, and consistently go above and beyond.
• NCE protects patients by providing PPE and proper sanitization.
• The team provides consistent, reliable in-home care with regular weekly check-ins by the office.
• NCE is a top-notch home care agency with dedicated, compassionate professionals.
• Myra's care has been outstanding, showing resilience and creative problem-solving.
• Families highly recommend NCE and express gratitude for the care their loved ones receive.

Cons

• There is no coordination in the office.

Review

NCE Homecare has earned a reputation that feels almost family-like, with every praise echoing a single truth: this agency cares deeply about both the people receiving care and the people delivering it. Across years of service and countless interactions, clients, families, and caregivers alike describe NCE as a place where professionalism, compassion, and dependable support come together to create real peace of mind. The warmth of the team shines through in every story - from the way staff show up on time to the way office professionals coordinate care with a genuine sense of responsibility for every detail of daily life.

Many reviewers speak to a clear, unwavering focus on people. One caregiver put it plainly: for three years with NCE, their clients and the caregiver are the number one priority, delivered through a daily commitment to service and a sense of gratitude for being part of something meaningful. Another emphasizes the personal journey of working for NCE, describing it as an amazing experience in which patient well-being, consistent support, and reliable schedules are prioritized above all else. The sentiment is echoed by numerous voices who call the company "amazing" and a place that consistently honors its promise to put people first.

Among the individuals who have stood out in the care provided, Erica Kittrell receives extensive praise for her extraordinary dedication and compassionate approach. Several reviewers recount how she cared for elderly family members with remarkable attentiveness, turning difficult days into moments of comfort and dignity. She is described as hands-on, going above and beyond, and treating patients like family. One caregiver notes Erica's impact during a loved one's final days, highlighting the profound sense of ease and reassurance her presence offered to both the patient and their family. The recurring theme is that Erica is not simply performing tasks; she is delivering heartfelt, human-centered care that resonates with families long after the moment has passed.

Beyond individual caregivers, the agency's leadership and team culture are repeatedly highlighted as strong, principled, and deeply engaged. Chaim, the owner, is frequently mentioned with high regard for integrity and a hands-on commitment to his clients. Testimonials describe a team marked by open communication and diligence, with Chaim going above and beyond to ensure that loved ones are cared for and comfortable. This leadership style - transparent, responsive, and deeply invested in every client's well-being - appears to be a core reason why families feel they are in good hands when they choose NCE Homecare.

Safety and reliability have been central themes, particularly in the context of broader health concerns. Reviewers appreciate the practical measures that protect patients and caregivers alike: personal protective equipment like masks, gloves, hand sanitizer, and a consistent, attentive approach to daily operations. The sense that NCE not only talks about safety but makes it an everyday practice translates into confidence for families who must balance care at home with infection control and ongoing health needs. The commitment to safeguarding both the patient and the caregiver reinforces the trust families place in the agency.

Flexibility and scheduling are another pillar of NCE's appeal, with many families highlighting how the agency accommodates complex or evolving needs. Prospective clients are drawn to the agency's willingness to tailor in-home care around specific routines and requirements, and several accounts describe how a free in-home consultation helped families feel comfortable about the match between caregivers and their loved ones. While one reviewer notes there can be room for improvement in office coordination, the general sentiment remains overwhelmingly positive: the team is dependable, communicative, and willing to adapt to what a family needs.

The real-life impact of NCE's care is felt most acutely in moments that matter. For example, one family credits the agency with protecting their household during the pandemic by providing consistent, high-quality home care for a disabled husband - an arrangement that helped them avoid more risky group settings and kept their loved one safe at home. Others describe caregivers who became like members of the family, offering not just practical assistance but emotional support, companionship, and a sense of dignity. In particular, testimonials about caregivers who treated elderly relatives with love, patience, and respect - such as the Abuelita in one account - underscore the human dimension of NCE's work.

Community-wide appreciation further reinforces NCE's standing. In the words of families connected to River Glen in Southbury, the agency is viewed as an essential partner for any senior or disabled family member. The team's professionalism, empathy, and reliability are repeatedly praised, alongside a sense of being truly cared for by people who understand the emotional and logistical complexities of long-term home care. The overall message is one of gratitude: NCE Homecare is seen as a trusted ally whose staff and leadership consistently demonstrate that care for the client and care for the caregiver are two sides of the same mission.

In summary, the voices about NCE Homecare collectively paint a portrait of an agency that stands out for its kindness, integrity, and relentless dedication to making life easier and safer for families. From Erica Kittrell's notable compassion to Chaim's hands-on, principled leadership; from proactive safety measures to the heartfelt, family-like connection caregivers cultivate with clients; and from flexible scheduling to the tangible difference a well-coordinated in-home team can make - NCE Homecare appears to embody the best of what homecare can be. The lasting impression is one of gratitude, trust, and confidence in a team that treats every client as if they were a member of their own family. God bless and may their continued work bring comfort and joy to many more families in the years ahead.

This part of Waterbury, Connecticut offers a variety of dining options including fast food chains like Taco Bell, Burger King, and Wendy's, as well as Italian cuisine at San Marino Ristorante. There are also cafes such as Riders Smokehouse Bar and multiple Starbucks locations for a cozy coffee experience. In terms of healthcare, there are several pharmacies within a few miles, including Walgreens and CVS Pharmacy, as well as physicians and specialists for medical needs. The area is home to hospitals like Saint Mary's Hospital and Naugatuck Valley Surgery Center for easy access to healthcare services. Additionally, there are parks like Bucks Hill Park and Norton Park nearby for outdoor recreation opportunities. If you are seeking entertainment, AMC Starplex Cinemas Southington 12 is just a short drive away. Overall, this neighborhood provides convenience, dining options, healthcare facilities, and recreational activities making it a suitable choice for senior living in Waterbury.

Restaurants

• Taco Bell (0.5 miles)
• Frankie's Hot Dog (1.4 miles)
• Burger King (1.7 miles)
• Wendy's (1.7 miles)
• San Marino Ristorante Italiano (1.8 miles)
• McDonald's (1.9 miles)
• Tower Grill (2.2 miles)

Parks

• Bucks Hill Park (1.2 miles)
• Plymouth Green (6.9 miles)
• Hollow Park (9.4 miles)
• Lock 12 Historical Park (9.7 miles)
• Norton Park (10.1 miles)
• Hubbard Park (11.1 miles)

Cafes

• Riders Smokehouse Bar (1.7 miles)
• Starbucks (9.4 miles)
• Starbucks (9.6 miles)
• Starbucks (10.2 miles)
• Aroma Joe's (10.6 miles)
• Panera Bread (11.5 miles)

Pharmacies

• Walgreens (1.9 miles)
• Saint Mary's Hospital, Inpatient Pharmacy (2 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.9 miles)
• CVS Pharmacy (5.8 miles)

Physicians

• Ihsan I Jabbour (1.9 miles)
• Specialists In Women's Healthcare PC (2 miles)
• Shetty Jay, MD (2 miles)
• Bidarkote Somanath (2 miles)
• Community Health Center (2 miles)
• Rehabhealth PC (2.6 miles)
• Quadrastep (3 miles)

Hospitals

• Naugatuck Valley Surgery Center (2.1 miles)
• Saint Mary's Hospital (2.2 miles)
• Saint Mary's Health System Affiliates (2.8 miles)
• Hospital Of Central Connecticut At Bradley Memorial (8.7 miles)
• The Wellspring Foundation (10 miles)

Theaters

• AMC Starplex Cinemas Southington 12 (7.1 miles)

Places of Worship

• Church of Eternal Light (9.5 miles)