NCE Homecare in Waterbury, CT

Pros

• NCE Homecare is the best agency in the world.
• They are super excellent in everything they do, especially with patients and employees.
• The staff are friendly, attentive, and dedicated to clients.
• The office team is professional, dependable, and easy to work with.
• NCE Homecare has been a lifesaver, keeping loved ones cared for at home.
• The caregivers go above and beyond to meet their clients' needs.
• Erica Kittrell is an incredibly caring and compassionate caregiver.
• Erika Kittrell is an amazing caregiver who treats clients like family.
• The team at NCE Homecare is genuine, honorable, and always available.
• The agency routinely exceeds expectations and is highly recommended.

Cons

• No coordination in office

Review

NCE Homecare in Waterbury, CT is best suited for families who want deeply personalized, in-home senior care delivered with warmth and a genuine sense of family. This community excels for clients who value steady caregiver relationships, consistent scheduling, and hands-on, compassionate support that keeps loved ones safely at home rather than in a facility. It is especially strong for elders with memory challenges or chronic needs who benefit from caregivers who feel like part of the family, not just a service. The emphasis on dignity, respect, and daily attentiveness makes it a compelling choice for households prioritizing emotional comfort and familiar routines.

Those weighing alternatives should note that this model centers on in-home support rather than a campus setting. Families seeking intense, around-the-clock medical nursing supervision or a traditional assisted living environment may prefer a facility-based option with on-site clinical teams. A rare note from reviewers points to gaps in office coordination, suggesting that some households may want a more formal, centralized care-management process. For families with highly complex medical regimens requiring integrated multidisciplinary oversight, it matters to compare the agency’s coordination structure with what a larger, more centralized provider can offer.

The strongest positives here revolve around the people delivering the care. Caregivers like Erika Kittrell and others are consistently described as compassionate, hands-on, and willing to go beyond expectations to comfort and assist loved ones. The owner, Chaim, and the office team are portrayed as approachable, dedicated, and principled, with a clear commitment to the well-being of clients. Families repeatedly highlight dependable scheduling, attentiveness to needs, and a culture that treats clients and their families with respect. The sense that the agency “protects you” and keeps clients engaged, with regular communication and flexible arrangements, is a meaningful advantage when daily life at home hinges on reliable, empathetic human presence.

On balance, the few critiques about coordination do not eclipse the extraordinary caregiver quality and the people-first ethos. The reviews consistently point to professional, accessible leadership and a supportive office that works hard to align staff with client needs and family expectations. The impact of these strengths, care continuity, stability for memory-impaired clients, and the ability to maintain home life with dignity, often outweighs the sporadic perception of administrative friction. Families should, however, validate care-management practices during the intake, and insist on a clear single point of contact to minimize any potential miscommunication.

To maximize the value, prospective clients should start with a thorough in-home assessment and request a dedicated point person who will oversee scheduling, caregiver matching, and ongoing updates. Emphasize a guarantee of caregiver consistency where possible, and confirm backup plans for caregiver absence to preserve routine. Ask for a written care plan, regular check-in cadence, and explicit expectations around communications, so the good care does not get overshadowed by occasional coordination hiccups. The strongest testimonials come when families feel supported by a team that can translate compassion into reliable, day-to-day operations.

In the end, NCE Homecare emerges as a strong, practical choice for families who prize human connection and consistent, loving in-home care. It is especially well-suited for elders who thrive on familiar faces and a home-centered approach, with a leadership and caregiver cadre that earns trust through tangible generosity and reliability. Those who would benefit most are families seeking long-term, home-based assistance that preserves independence and dignity, delivered by caregivers who feel like family. Alternatives are worth considering for those needing heavier medical supervision, more structured case management, or a facility-based setting; but for many Waterbury-area households, NCE offers a compelling blend of warmth, practicality, and proven caregiving excellence.

This part of Waterbury, Connecticut offers a variety of dining options including fast food chains like Taco Bell, Burger King, and Wendy's, as well as Italian cuisine at San Marino Ristorante. There are also cafes such as Riders Smokehouse Bar and multiple Starbucks locations for a cozy coffee experience. In terms of healthcare, there are several pharmacies within a few miles, including Walgreens and CVS Pharmacy, as well as physicians and specialists for medical needs. The area is home to hospitals like Saint Mary's Hospital and Naugatuck Valley Surgery Center for easy access to healthcare services. Additionally, there are parks like Bucks Hill Park and Norton Park nearby for outdoor recreation opportunities. If you are seeking entertainment, AMC Starplex Cinemas Southington 12 is just a short drive away. Overall, this neighborhood provides convenience, dining options, healthcare facilities, and recreational activities making it a suitable choice for senior living in Waterbury.

Restaurants

• Taco Bell (0.5 miles)
• Frankie's Hot Dog (1.4 miles)
• Burger King (1.7 miles)
• Wendy's (1.7 miles)
• San Marino Ristorante Italiano (1.8 miles)
• McDonald's (1.9 miles)
• Tower Grill (2.2 miles)

Parks

• Bucks Hill Park (1.2 miles)
• Plymouth Green (6.9 miles)
• Hollow Park (9.4 miles)
• Lock 12 Historical Park (9.7 miles)
• Norton Park (10.1 miles)
• Hubbard Park (11.1 miles)

Cafes

• Riders Smokehouse Bar (1.7 miles)
• Starbucks (9.4 miles)
• Starbucks (9.6 miles)
• Starbucks (10.2 miles)
• Aroma Joe's (10.6 miles)
• Panera Bread (11.5 miles)

Pharmacies

• Walgreens (1.9 miles)
• Saint Mary's Hospital, Inpatient Pharmacy (2 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.9 miles)
• CVS Pharmacy (5.8 miles)

Physicians

• Ihsan I Jabbour (1.9 miles)
• Specialists In Women's Healthcare PC (2 miles)
• Shetty Jay, MD (2 miles)
• Bidarkote Somanath (2 miles)
• Community Health Center (2 miles)
• Rehabhealth PC (2.6 miles)
• Quadrastep (3 miles)

Hospitals

• Naugatuck Valley Surgery Center (2.1 miles)
• Saint Mary's Hospital (2.2 miles)
• Saint Mary's Health System Affiliates (2.8 miles)
• Hospital Of Central Connecticut At Bradley Memorial (8.7 miles)
• The Wellspring Foundation (10 miles)

Theaters

• AMC Starplex Cinemas Southington 12 (7.1 miles)

Places of Worship

• Church of Eternal Light (9.5 miles)