Abbott Terr Health Center in Waterbury, CT

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Abbott Terr Health Center in Waterbury, CT

44 Abbott Terr, Waterbury, CT 06702

For more information about senior living options: (844) 490-3973

2.1 from 33 reviews
5 stars
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22

Skilled Nursing Facility

Overall Review of Abbott Terr Health Center

Pros

  • pro Allison and Maggie are ambassadors at Abbott Terrace, and they make residents' stays much better.
  • pro The activity director on the second floor is a sweet, kind, amazing man who always has a smile on his face.
  • pro The nurses, CNAs, and staff are very nice and caring.
  • pro The level of service, compassion, and care is unmatched.
  • pro Abbott Terrace is an amazing place with friendly, helpful staff.

Cons

  • pro The facility is absolutely horrific and dirty, with sticky floors and old food on trays.
  • pro There were mouse and bug traps on the floor, indicating unsanitary conditions.
  • pro The staff sat at the nurses' station on their phones, complaining about residents and neglecting them.
  • pro Residents were left in darkness, with shades drawn and the lights off.
  • pro The home caused serious harm, with multiple falls, bruises, stitches, a broken hip, and deterioration of health.
  • pro Communication with staff was consistently poor, with long wait times and unanswered questions.
  • pro There are reports of theft and unprofessional conduct, including a staff member rifling through a resident's wallet and missing money.
  • pro The administration was unresponsive and sometimes hostile, to the point that some families felt they should be shut down or investigated.

Review

Abbott Terr Health Center in Waterbury is best suited for families that can provide vigilant advocacy and are willing to drive accountability on daily care. The setting has pockets of genuine compassion and practical kindness from a few staff members, but the overall experience is hostage to inconsistent front-line performance. In short, this community can deliver basic, benign moments of care when oversight is constant and concerns are escalated quickly, yet it rarely stands up to steady expectations for cleanliness, safety, and reliable communication without persistent family involvement.

Families should consider alternatives if the priority is a consistently clean, safe, and professionally run environment. Repeated concerns in the reviews point to dirty rooms, sticky surfaces, and outdated conditions that undermine dignity and comfort. Safety lapses - falls, delayed checks, and disorganized care - appear to recur in ways that put residents at real risk. Reports of rude or unprofessional behavior, poor communication with families, and even alleged incidents of theft create an environment where trust must be earned anew with every visit. For higher-acuity needs or rehab programs with predictable, transparent operations, other facilities are a wiser bet.

The few notable positives do not counterbalance the breadth of the downsides. Ambassadors and some frontline staff are consistently praised for warmth and attentiveness, and a handful of nurses and CNAs demonstrate genuine commitment to residents. The activity director on the 2nd floor is singled out as a bright moment, offering consistent kindness amid a tumultuous backdrop. Yet these highlights are far too often overshadowed by systemic problems: unmanaged cleanliness, staff shortages, uneven shifts, and gaps in communication that leave families guessing about a loved one's status, needs, and progress. In practice, the pros signal that improvements are possible if leadership commits to action rather than rhetoric.

Visitors and potential residents should enter with a sharp checklist and a plan for ongoing oversight. Key red flags include persistent cleanliness issues, reports of rough handling during routine care, and inconsistent responses to calls or questions. Prospective families should request a transparent tour of the rehab areas, speak with multiple staff members across shifts, and review recent state inspection results and incident logs. Inquire about staffing levels, turnover, and training protocols; insist on direct access to the administrator for questions about policy and dispute resolution. These steps are essential to determine whether the current operations can safeguard a loved one well enough to justify staying.

Financial arrangements require careful scrutiny. Several accounts reference deposits and post-visit financial disputes, suggesting the need for crystal-clear terms and prompt, documented communications. Before committing, request written policies on deposits, refunds, and what constitutes coverage for services rendered. Verify that a trusted family member can act as a point of contact for billing and care coordination and that there is a clear escalation path for concerns. If a facility cannot provide timely, respectful, and complete responses to financial questions, that pattern will likely repeat in care coordination and daily operations.

The decision, then, hinges on risk tolerance and the capacity for proactive oversight. For families prioritizing impeccable cleanliness, reliable safety, and consistently professional communication, Abbott Terr Health Center is not the optimal choice. For those who can intervene regularly, demand accountability, and value the occasional bright spot of compassionate staff within a challenged system, there may be a workable, albeit imperfect, option. In practical terms, this means leveraging site visits, interrogating management, and comparing measured outcomes with nearby facilities that show steadier performance on the fundamentals of care, safety, and resident dignity.

Features

Housing

  • 205 resident community capacity 205 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Abbott Terr Health Center in Waterbury, CT is an assisted living community that offers a wide range of amenities and care services to its residents. The community is fully furnished with private bathrooms, ensuring comfort and privacy for each resident. It features a beauty salon, gaming room, small library, and outdoor space where residents can relax and socialize. There is also a fitness room and wellness center to promote the physical well-being of the residents.

The community provides various dining options with restaurant-style dining and special dietary restrictions catered to individual needs. Additionally, there is a kitchenette available for those who prefer to cook their meals. Housekeeping services are provided to ensure that the living spaces are clean and tidy.

Residents at Abbott Terr Health Center can enjoy access to cable or satellite TV as well as Wi-Fi/high-speed internet throughout the community. For transportation needs, there are arrangements available for non-medical transportation as well as transportation to doctors' appointments.

In addition to the amenities, the community offers 24-hour call system and supervision for the safety of its residents. Assistance with activities of daily living such as bathing, dressing, transfers, and medication management is provided by trained staff members. Special dietary restrictions can be accommodated, including diabetes diets.

Abbott Terr Health Center also ensures that its residents have access to various services nearby with several cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals in close proximity. The community organizes scheduled daily activities as well as planned day trips for residents' enjoyment. Additionally, resident-run activities allow individuals to take part in organizing events within the community.

Overall, Abbott Terr Health Center provides a comprehensive assisted living experience where residents can receive personalized care while enjoying a variety of amenities and engaging activities in a convenient location within Waterbury, CT.

Nearby Places of Interest

Pharmacies

  • Saint Mary's Hospital, Inpatient Pharmacy (0.1 miles)
  • Walgreens (0.7 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (3.4 miles)
  • CVS Pharmacy (3.9 miles)

Physicians

  • Community Health Center (0.1 miles)
  • Specialists In Women's Healthcare PC (1.2 miles)
  • Shetty Jay, MD (1.2 miles)
  • Bidarkote Somanath (1.3 miles)
  • Ihsan I Jabbour (1.3 miles)
  • Rehabhealth PC (1.5 miles)
  • Choudhry, Farah, Md - Alliance Medical Group (2.8 miles)

Hospitals

  • Saint Mary's Hospital (0.3 miles)
  • Naugatuck Valley Surgery Center (1.2 miles)
  • Saint Mary's Health System Affiliates (3.5 miles)
  • Hospital Of Central Connecticut At Bradley Memorial (8.8 miles)
  • The Wellspring Foundation (11 miles)
  • Gaylord Specialty Healthcare/Gaylord Hospital (11 miles)

Restaurants

  • McDonald's (0.5 miles)
  • Tower Grill (0.7 miles)
  • McDonald's (0.8 miles)
  • San Marino Ristorante Italiano (0.8 miles)
  • Burger King (0.9 miles)
  • Wendy's (0.9 miles)
  • Arby's (1.5 miles)

Parks

  • Bucks Hill Park (2.7 miles)
  • Lock 12 Historical Park (8.2 miles)
  • Plymouth Green (8.8 miles)
  • Hollow Park (9.1 miles)
  • Hubbard Park (10.6 miles)
  • Norton Park (11.1 miles)

Cafes

  • Riders Smokehouse Bar (3.6 miles)
  • Starbucks (8.7 miles)
  • Starbucks (10 miles)
  • Panera Bread (10.5 miles)
  • Starbucks (11 miles)

Theaters

  • AMC Starplex Cinemas Southington 12 (6.8 miles)

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