Norwich Sub-Acute And Nursing in Norwich, CT
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93 West Town Street, Norwich, CT 06360
For more information about senior living options: (844) 490-3973
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The staff are attentive, polite, caring, and hard-working. The facility is well-maintained and close to home. The staff are very helpful and consistently available to answer questions. The rehab center's management, nursing, physical therapy, and recreation staff do a fantastic job delivering quality care. The nurses were nice and treated residents with respect, and their needs were always met. The facility offers many services and opportunities to keep residents active, including family rooms and a salon. Renovations have been completed and the community is well-maintained.
The staff are lazy, incompetent, unprofessional, and negligent toward their patients. The facility is dirty, smelly, and the food is not edible. The place should be shut down permanently. The call lights stay on for hours before staff respond to residents. The CNA named Sherry is rough with patients, rude, and talks badly about others in front of visitors. The nursing supervisor Jackie is nasty, condescending, and thoughtless. The kitchen has roach infestations, severe flooding in the basement, and a pervasive mold odor. Food service items are improperly stored in standing water in the basement.This community is best suited for families that want solid rehabilitation services and convenient access to loved ones, provided they are prepared to navigate uneven staff performance and mixed experiences across shifts. Several reviews highlight a capable rehab team, attentive nursing coverage, and an organized intake process, with the facility described as well-maintained and proximate to home. When rehabilitation is the priority - especially for short-term or post-acute needs - this setting can deliver results, and residents can benefit from on-site amenities like a salon, game room, and dedicated activity staff. The presence of multiple doctors visiting and ongoing renovations also signals a facility that is invested in maintaining a functional, child- and family-friendly environment.
Those who should consider alternatives are families prioritizing consistently pristine cleanliness, uniformly compassionate bedside manner, and seamless communication. Multiple accounts point to sanitation lapses in the kitchen and fixtures of broader maintenance concerns, including roach sightings, mold odors, and basement flooding. Interpersonal interactions also vary dramatically by staff member and shift, with several families reporting rude or inattentive behavior, delayed call-bell responses, and experiences that feel dismissive during critical moments. If dependable housekeeping, flawless food service, and consistently respectful, clear communication are non-negotiables, this is a facility to scrutinize closely or to replace with a location that demonstrates steadier performance.
The strongest positives here - robust rehab capability, approachable management, and a patient-centered rehab ethos - do carry meaningful weight against the downsides. When staff are engaged and responsive, the care trajectory for rehab patients tends to be smooth: therapy teams coordinate well with physicians, progress is traceable, and family members can get timely updates. The environment also offers practical advantages: multiple family rooms, active recreation programming, and an atmosphere that feels homey to some residents. The facility's renovations, the presence of an on-site salon, and easy access to clinical staff can translate into meaningful daily improvements for residents who respond well to structured routines and frequent professional contact.
However, the confluence of kitchen and sanitation concerns with inconsistent bedside care creates a risk profile that cannot be ignored. Reports of roaches, standing water, mold odors, and improper food storage point to potential safety hazards that require immediate verification during a visit. Add to that the recurring critiques of delayed assistance with call lights, staff irritability, and a perception of dismissiveness when families seek information, and the overall reliability of day-to-day comfort becomes variable. For families where a loved one cannot tolerate extended gaps between the moment a call button rings and assistance arrives, these factors tilt decisively toward looking elsewhere or demanding explicit, measurable service guarantees before admission.
On balance, the decision hinges on risk tolerance and rehab priority. If the primary goal is a strong rehabilitation pathway with the option for an engaging social environment, and if staff culture in the particular unit can be verified as consistently compassionate and competent, this facility can justify a stay. Where cleanliness, predictable bedside care, and transparent communication are non-negotiable, this is a place to question unless specific wings or shifts demonstrate uniform excellence. Prospective residents are advised to request a detailed tour focusing on the kitchen, housekeeping, and the unit that would house their loved one; observe call-light responsiveness during peak hours; and speak with current residents and families about recent experiences.
In practical terms, plan a thorough on-site evaluation before deciding. Ask about infection control records for the kitchen, recent sanitation improvements, and any history of regulatory corrections. Request a meet-and-greet with the rehab and nursing leadership to clarify accountability and response times for family inquiries. Probe how discharge planning is managed, especially for post-acute patients who require coordinated home care. If these questions can be answered with confidence, and the unit demonstrates cohesive teamwork, the facility can stand as a strong choice. If not, alternatives offering more consistent cleanliness, service reliability, and compassionate bedside care should be pursued without hesitation.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Norwich Sub-Acute And Nursing community in Norwich, CT, offers a wide range of amenities and care services to meet the needs of its residents. The community boasts a beauty salon for residents to enjoy pampering services, as well as cable or satellite TV for entertainment. Community operated transportation is available for outings and appointments, and there is a computer center for residents to stay connected.
Dining at the community is restaurant-style, offering delicious meals prepared and served by staff. Special dietary restrictions can be accommodated. The fully furnished living spaces feature private bathrooms and kitchenettes for convenience. Housekeeping services ensure that the environment remains clean and comfortable.
The community provides various recreational opportunities for residents to engage in social activities and stay active. There is a fitness room and gaming room available, as well as a small library for reading enthusiasts. Planned day trips and resident-run activities are organized regularly, ensuring that there is always something exciting happening.
The Norwich Sub-Acute And Nursing community also offers care services to support the well-being of its residents. With 24-hour call system and supervision, assistance with daily living activities like bathing and dressing is readily available. Medication management and special dietary restrictions are catered to, while transportation arrangements can be made for non-medical purposes or doctors' appointments.
Conveniently located nearby are cafes, parks, pharmacies, restaurants, places of worship, hospitals, and physicians' offices. This ensures that residents have easy access to essential amenities and healthcare services within their local area.
Overall, the assisted living community in Norwich provides a comprehensive range of amenities and care services in an inclusive environment where residents can thrive physically, mentally, socially, while enjoying convenient access to local resources.
Norwich Sub-Acute And Nursing is located at 93 West Town Street, Norwich, CT 06360 in New London County, Connecticut
Norwich Sub-Acute And Nursing on seniors.fyi includes 6 photos including images showing windows, interior, patio, umbrellas, grass, bedroom, television, seating area, and more.
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Urinary Tract Infections in Older Adults: Comprehensive Insights on Symptoms, Treatment, and Prevention