Regalcare At New Haven

Pros

• Some staff members were very kind and concerned, demonstrating compassion and understanding towards the patients.
• The facility had a diverse group of residents, highlighting the community aspect of the care environment.
• The writer showed great dedication by visiting every day to provide support for their partner.
• The writer's willingness to help by offering to bathe their partner reflects a caring and proactive attitude.
• The concerns raised indicate a strong advocacy for better care standards, showing the importance of patient safety and well-being.

Cons

• The facility failed to provide necessary rehabilitation services for patients, leaving them without proper care.
• The staff lacked basic supplies, such as towels, leading to inadequate hygiene practices.
• The shower room was not cleaned properly after each patient, creating an unsanitary environment.
• Patients were often left unattended and in distressing conditions, as evidenced by one individual being found drooling and soaking wet in a corner.
• The facility was inappropriate for individuals with dementia or confusion, posing safety risks due to disorganized care.
• Meals were served in a manner that showed disregard for the needs of blind and disabled residents.
• Some staff members demonstrated indifference toward patient care, contributing to an overall negative experience.
• The dining area was unhygienic, with stained cloth seats that were inadequately cleaned for subsequent users.

Review

The experience of a loved one at RegalCare at New Haven has left an indelible mark on the reviewer, who shares a heartfelt account of what transpired during their partner's stay. Initially seeking rehabilitation to help regain mobility, the hopes for recovery quickly dissipated as crucial services were woefully lacking. The primary goal of providing rehabilitation for walking was overshadowed by negligence and poor management. Instead of receiving the essential physical therapy and support he needed, the reviewer was met with disappointment and frustration upon discovering that no rehab services were provided at all.

From the very first night, a sense of alarm resonated with the reviewer when they encountered inadequate resources for basic hygiene needs. Upon requesting towels to assist in bathing their partner, they were met with disbelief from the staff who claimed there were no towels available. This response revealed a startling deficiency in essential supplies, leading to a profound discontent and concern for their loved one's care. The staff offered a bath blanket instead, raising further questions about the facility's commitment to cleanliness and patient dignity.

A deeper dive into the facility's sanitation practices uncovered alarming realities that only compounded the reviewer's distress. On subsequent visits, they discovered a shower room littered with soiled items, indicating that proper cleaning protocols had not been followed after each patient's use. Such revelations painted a grim picture of an environment that lacked attention to hygiene and respect for patients’ well-being. For someone entrusting their partner’s care to professionals, these observations were not just disappointing—they were alarming.

The situation worsened when the reviewer found their partner sitting isolated in a corner, drooling and soaking wet—a sign not only of physical neglect but also emotional abandonment. This particular incident spoke volumes about overcrowding or mismanagement within the facility that made it unsafe for patients who might be confused or disoriented due to conditions like dementia. The lack of supervision led to an unsettling environment where vulnerable individuals could easily become overlooked amidst chaos.

A disturbing example highlighted by the reviewer showcased further disregard for patient dignity: a blind man being fed without appropriate assistance or respect—his food placed before him without guidance or care—portraying yet another facet of systemic neglect prevalent throughout RegalCare's operations. This incident raised serious concerns regarding whether adequate training had been imparted on how to appropriately support residents with special needs or varying levels of cognitive function.

Compounding these grievances was dissatisfaction with food quality and overall environmental conditions within RegalCare at New Haven. The dining area—which should be a space for nourishment and social interaction—was marred by unhygienic conditions where unsanitary habits went unaddressed; cloth seats remained stained while blue pads covered up issues rather than rectifying them. These considerations emphasized an alarming lack of foresight in maintaining facilities designed for vulnerable populations where cleanliness is non-negotiable.

Ultimately overwhelmed by emotions stemming from witnessing such distressing circumstances daily, the reviewer expressed feelings of helplessness as they walked away crying after each visit—torn between love for their partner and worry over leaving them behind in what seemed like an unsafe location fraught with neglectful practices rampant throughout RegalCare at New Haven. This testimony serves as both indictment against inadequate institutional care standards while shedding light on dire need for reform across similar facilities ensuring humane treatment aligned towards enhancing residents' well-being through compassionate oversight alongside rewarding engagement strategies aimed at uplifting those entrusted into our collective care systems.

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (1.6 miles)
• Rite Aid (1.7 miles)
• Rite Aid (1.8 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.4 miles)

Restaurants

• McDonald's (0.9 miles)
• Modern Apizza (1.8 miles)
• September in Bangkok (1.9 miles)
• Nica's Market (2 miles)
• Zeneli Pizzeria (2 miles)
• Barcelona Restaurant & Wine Bar (2.5 miles)
• Arethusa Farm Dairy (2.6 miles)

Parks

• East Rock Park (1.9 miles)
• Wooster Square Park (2.1 miles)
• Edgewood Park (3.5 miles)
• Foote Memorial Park (4.7 miles)

Cafes

• Kaiydens Coffee (2.1 miles)
• Starbucks (3.4 miles)
• Panera Bread (4.7 miles)
• Starbucks (5.5 miles)
• Starbucks (5.6 miles)

Physicians

• East Haven Pediatrics PC (2.1 miles)
• Family Practice And Internal Medicine Of New Haven County (2.2 miles)
• Kennedy & Perkins Opticians - New Haven (2.3 miles)
• Mondovi Dental (2.3 miles)
• Yale Dermatology Associates PC (2.7 miles)
• Lima David MD (2.7 miles)
• Cornell Scott - Hill Health Center of 226 Dixwell Avenue New Haven, CT (3 miles)

Transportation

• New Haven State Street Station (2.3 miles)
• New Haven Union Station (NHV) - Metro North/Amtrak/Shore Line East (2.6 miles)
• Tweed-New Haven Regional Airport (2.8 miles)
• Robinson Aviation (3 miles)
• Metro North West Haven Train Station (5.1 miles)

Hospitals

• Yale New Haven Hospital Saint Raphael Campus (3.3 miles)
• Hill Health Center Grant Street Partnership (3.4 miles)
• Hospital of Saint Raphael (3.4 miles)
• Harbor House (3.7 miles)
• Yale New Haven Hospital Blood Drawing Station (3.9 miles)
• Veterans Affairs CT Healthcare System: West Haven Medical Center (4.7 miles)

Theaters

• Cinemark North Haven (3.4 miles)

Places of Worship

• Church Of The Holy Spirit (4.6 miles)