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Regalcare At New Haven

Regalcare At New Haven is a nursing home community in New Haven, CT.

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Regalcare At New Haven

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Regalcare At New Haven Regalcare At New Haven

181 Clifton Street, New Haven, CT 06513

For more information about senior living options: (866) 208-4318

2 from 38 reviews
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24

Overall Review of Regalcare At New Haven

caveat 15 reviews mention this

Cleanliness and pests draw major complaints

Multiple reviewers describe an unsanitary environment and recurring pest issues.

A number of residents and families report conditions that they describe as filthy or unsanitary, including bad odors, dirty bathrooms, and concerns about rooms and shared spaces. Several reviews also mention pests such as mice or rats, along with fruit flies. Some reviewers say the pest problem improved after leadership changes, but other comments still describe the facility as disgusting or inhumane. Residents and visitors also describe safety and hygiene problems tied to daily care, like issues with cleaning and supplies.

caveat 8 reviews mention this

Dining quality feels inconsistent

Food quality is a frequent point of disagreement across reviews.

Some reviewers say the food is terrible or not appetizing, including comments about ice-cold meals and not enough feeding. Others report improvements, pointing to better food after an administrator change, and at least one visitor says the lunch smelled and tasted amazing. The community offers restaurant-style dining, which lines up with the dining approach described in positive accounts, while negative reviews still call out poor quality. Reviews also mention dietary needs such as diabetes and special dietary restrictions.

caveat 27 reviews mention this

Nursing care and supervision feel uneven

Reviews describe uneven nursing attention and support.

Many reviews express frustration with patient care, including claims about inadequate supervision, delayed help, withheld medication, or missed needs. Some reviewers report serious concerns related to medication management, diabetes care, and hygiene tasks like changing wraps or diapers. At the same time, multiple others describe specific staff members as caring and responsive, and some say they feel they are receiving proper care from nurses. A few reviewers also highlight administrator or director involvement as a turning point, while others say problems persisted or required outside intervention.

caveat 3 reviews mention this

Reaching the facility by phone is hard

Several reviewers say it can be difficult to reach staff by phone.

Some reviewers report that calls are not answered or that they do not get callbacks. Others describe long waits when trying to reach the operator and routing directly to voicemail. These issues show up alongside complaints about follow-through on requests, like arranging help or getting responses during visits and ongoing care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.8 miles)
  • CVS Pharmacy (1.6 miles)
  • Rite Aid (1.7 miles)
  • Rite Aid (1.8 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.4 miles)

Restaurants

  • McDonald's (0.9 miles)
  • Modern Apizza (1.8 miles)
  • September in Bangkok (1.9 miles)
  • Nica's Market (2 miles)
  • Zeneli Pizzeria (2 miles)
  • Barcelona Restaurant & Wine Bar (2.5 miles)
  • Arethusa Farm Dairy (2.6 miles)

Parks

  • East Rock Park (1.9 miles)
  • Wooster Square Park (2.1 miles)
  • Edgewood Park (3.5 miles)
  • Foote Memorial Park (4.7 miles)

Cafes

  • Kaiydens Coffee (2.1 miles)
  • Starbucks (3.4 miles)
  • Panera Bread (4.7 miles)
  • Starbucks (5.5 miles)
  • Starbucks (5.6 miles)

Physicians

  • East Haven Pediatrics PC (2.1 miles)
  • Family Practice And Internal Medicine Of New Haven County (2.2 miles)
  • Kennedy & Perkins Opticians - New Haven (2.3 miles)
  • Mondovi Dental (2.3 miles)
  • Yale Dermatology Associates PC (2.7 miles)
  • Lima David MD (2.7 miles)
  • Cornell Scott - Hill Health Center of 226 Dixwell Avenue New Haven, CT (3 miles)

Transportation

  • New Haven State Street Station (2.3 miles)
  • New Haven Union Station (NHV) - Metro North/Amtrak/Shore Line East (2.6 miles)
  • Tweed-New Haven Regional Airport (2.8 miles)
  • Robinson Aviation (3 miles)
  • Metro North West Haven Train Station (5.1 miles)

Hospitals

  • Yale New Haven Hospital Saint Raphael Campus (3.3 miles)
  • Hill Health Center Grant Street Partnership (3.4 miles)
  • Hospital of Saint Raphael (3.4 miles)
  • Harbor House (3.7 miles)
  • Yale New Haven Hospital Blood Drawing Station (3.9 miles)
  • Veterans Affairs CT Healthcare System: West Haven Medical Center (4.7 miles)

Theaters

  • Cinemark North Haven (3.4 miles)

Places of Worship

  • Church Of The Holy Spirit (4.6 miles)

Frequently Asked Questions

Where is Regalcare At New Haven?

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