Regalcare At New Haven
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181 Clifton Street, New Haven, CT 06513
For more information about senior living options: (844) 490-3973
The staff here is absolutely amazing; they are truly caring, devoted, and the team works together to ensure the best outcomes. The administrator is on the ball, fixes issues immediately, and is always available to assist with anything concerning the facility. New Haven Center for Nursing and Rehab is a very nice nursing home, with pleasant, caring, and very respectful staff from the administrator down. So thankful for all the staff at this facility; everyone has been so loving and caring. The rehabilitation department is now in-house and available seven days a week, and the staff is super nice and caring. The recreation department, especially Joan and Seny, goes out of their way to keep programming active and provide residents with security, comfort, and needed items. The staff is friendly and courteous; the nurses are knowledgeable and meet residents' needs as required.
The staff does not seem to care about the patients. The facility has mouse traps everywhere and mice can be seen coming from the bathroom. This place should be closed down. The care of patients is subhuman, with medications withheld or nonexistent. Diapers are out for months and patients have to supply their own, with some stolen by staff. The food is not fit for human consumption. The place is filthy and unsanitary, with feces smeared on walls and a strong odor of urine and feces. Rats are running around, trash is everywhere, and refrigerators hold spoiled food.RegalCare at New Haven is best suited for families willing to be active advocates in a facility clearly in transition. The community appears most appropriate for those seeking a lower-cost option with potential rehab capacity, provided there is readiness to monitor care closely and push for improvements. In several reviews, improvements under new administration have translated into tangible gains - better responsiveness, improved meals, and a more attentive management presence. For families who can tolerate a landscape that fluctuates from day to day and who value in-house therapy opportunities when available, RegalCare can be a workable choice.
The downsides, however, are severe and persistent in too many accounts to overlook. The most alarming themes center on sanitation and safety: pervasive reports of mice, filthy rooms, and odors; pests seen in patient spaces; dirty bathrooms with fecal matter and damaged walls; and shared rooms that feel overcrowded and unhygienic. Staffing inconsistencies compound the risk: messages and call-backs are unreliable, some aides are described as unresponsive, and medication handling - fuel for serious harm in many settings - has been criticized as inconsistent or improper. Multiple critics raise the specter of missing personal items, clothing, and even more troubling claims about patient neglect and safety lapses. The facility's governance and accountability are repeatedly questioned, with some families feeling the system protects the institution more than the residents.
Against that daunting backdrop, there are concrete positives that some reviews say offset the worst aspects. A turn in leadership is praised for actively addressing problems, and one administrator is credited with visiting often, fixing issues promptly, and improving overall communication. The recreation department stands out as a bright spot, with two staff members routinely going beyond to organize activities, celebrations, and social engagement that give residents a sense of Normalcy and care. For families focused on rehab, one review notes that in-house therapy has become available more consistently, and others commend certain nurses and social workers for being capable and helpful. Taken together, these strengths demonstrate that RegalCare can deliver meaningful, person-centered moments when the right staff are present and the leadership is visibly engaged.
That said, the decision to pursue RegalCare should weigh strongly against the facility's systemic weaknesses. Alternatives become attractive for families prioritizing reliability, cleanliness, and predictable care trajectories. If dementia care, strict infection control, consistent nursing supervision, and transparent reporting are non-negotiables, other options with steadier track records may be preferable. For residents who require aggressive rehab services, continuous physician oversight, or dependable daily routines, RegalCare may require aggressive family involvement and a readiness to navigate complaints and DOH or Ombudsman processes. In short, the safer bet for many families is to look at facilities with consistently cleaner environments, less chaos in staffing, and more transparent accountability.
Practical next steps to decide include a structured in-person tour that spans different shifts and days, conversations with frontline nurses and the administrator, and a careful review of recent health department records and any state reports. Ask pointed questions about staffing ratios, RN presence on each shift, insulin administration, and diaper supply security, then verify what has changed since the current leadership took over. Inspect patient rooms for cleanliness, check meal quality by sampling actual meals, and request a live demonstration of how calls are answered and how quickly staff respond. If a trial period or transfer is possible, use it to observe how the unit handles emergencies, urgent needs, and daily rehabilitation routines before making a long-term commitment.
The final judgment is clear: RegalCare at New Haven can be a viable option for families prepared to actively oversee care and tolerate significant variability while leadership remains in flux. For anyone whose priority is pristine cleanliness, consistent medical attention, and predictable daily structure, alternatives will likely deliver more peace of mind. If choosing RegalCare, enter with a plan for vigilant oversight, explicit questions about rehabilitation scheduling, and a readiness to advocate vigorously on behalf of a loved one. Prospective residents can still find moments of genuine care here, but those moments must be fought for, and the overall risk profile warrants caution.
150 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regalcare At New Haven is an exceptional assisted living community located in the vibrant city of New Haven, CT. We offer a wide range of amenities and care services to ensure our residents enjoy a comfortable and fulfilling lifestyle.
Our community features a beauty salon where residents can pamper themselves and maintain their personal grooming needs. Residents can relax and unwind while enjoying their favorite shows with cable or satellite TV in their cozy private apartments. For those who require transportation, we provide community-operated transportation as well as transportation arrangements for non-medical purposes and doctors' appointments.
Our computer center allows residents to stay connected with loved ones through email and social media, while our high-speed internet ensures a fast and reliable connection throughout the community. Our fitness room offers various exercise equipment to help residents stay active and healthy.
Residents are provided with fully furnished apartments that come with kitchenettes for those who enjoy cooking their own meals. However, our restaurant-style dining room is also available for residents to savor delicious meals prepared by our experienced culinary team. Special dietary restrictions are catered to ensure that all residents are accommodated.
To stimulate the mind, we have a small library where residents can indulge in reading or participate in mental wellness programs tailored to their interests. Our gaming room provides opportunities for friendly competition among peers while our wellness center promotes overall health for all residents.
We understand the importance of maintaining an organized living space, which is why our staff provides housekeeping services to keep apartments tidy and comfortable. In addition, our move-in coordination service ensures a smooth transition for new residents.
Residents can enjoy fresh air and beautiful surroundings in our tranquil garden or outdoor spaces. Planned day trips, resident-run activities, and scheduled daily activities keep everyone engaged and entertained. Our concierge services are available to assist residents with any additional needs they may have.
Regalcare At New Haven is conveniently surrounded by numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and physicians. This allows our residents to easily access various amenities and services in the nearby area.
At Regalcare At New Haven, we prioritize the well-being and happiness of our residents. Our dedicated staff is available 24/7 for assistance with activities of daily living, bathing, dressing, transfers, medication management, meal preparation, and special dietary restrictions.
Come join our thriving community where comfort, convenience, and care combine to create an exceptional assisted living experience.
Regalcare At New Haven is located at 181 Clifton Street, New Haven, CT 06513 in New Haven County, Connecticut
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