Grimes YN Health Care Center
Save1354 Chapel Street, New Haven, CT 06511
For more information about senior living options: (844) 490-3973
The nurses were attentive and responsive to patients' needs. The facility was very clean and well maintained. Visitors were welcomed inside and treated warmly. The rehab program included extensive exercises and was fantastic overall. The PT and OT teams were outstanding and helped patients walk again. The staff, including nurses and aides, were compassionate and hardworking. The APRN Alice was exceptional and supportive. The facility is well equipped and has the right people on staff. The food was good and the dining care was appreciated. Grimes is described by some as the best place for skilled rehabilitation. The staff were often described as angels and highly dedicated.
They claim the facility is dirty and that CMS ratings are inflated or false. They say showers were not provided as scheduled, causing missed appointments. They report delays in cleaning patients after they soiled themselves. They allege staff called patients lazy for lacking energy to participate in physical therapy. They state patients were left sitting up for hours beyond the prescribed time. They describe the center as the worst and unfit for rehab. They accuse staff of poor communication with affiliated hospitals and of botching treatments and appointments. They allege racial bias and discriminatory conduct by staff, including denial of restroom access due to pregnancy. They describe instances of elderly abuse and neglect, with unattended visits and unsafe care. They report delays in medication administration and inadequate weekend care.Across these firsthand accounts, the rehab landscape emerges as a patchwork of deeply positive experiences and troubling concerns. Some families describe facilities that felt like bright, well-organized places where nurses were attentive, responses were quick, and the environment was clean and comfortable. One aunt's ten-day rehab stay was praised as "fantastic," with exercises, compassionate staff, and a level of hospitality that made the experience as comfortable as possible. That story includes clean floors, friendly visitors, and a setting that felt genuinely restorative, to the point where the reviewer would have awarded ten stars if that were possible.
But the tone shifts sharply when other voices enter the conversation. A different thread of reviews laments a troubling decline in standards and a perception that previously well-regarded centers have slipped. The question "What happened to you guys?" cuts through a sense of betrayal, as the reviewer contrasts today's reputation with memories of a place that used to be a top choice for rehab. The complaint frames the current state as dirty and overwhelmed by negative reviews, with insinuations that CMS ratings may be inflated or misrepresented. The underlying message is that a once-trusted facility no longer feels reliable, and the shift has left prospective patients feeling uncertain about where to turn.
Further voices dig into concrete instances of perceived neglect and poor coordination. There are reports of showers not being provided on schedule, a patient missing appointments, and a failure to clean a patient after an accident for an extended period. One account even claims a staff member labeled the patient "lazy" for not having energy for therapy, and another describes a patient being left upright for hours beyond approved limits. These granular details paint a picture of care gaps that can disrupt recovery, undermine trust, and raise questions about the consistency of routines and safety protocols.
Another strand centers on communication failures and the erosion of confidence in care teams. A mother describes a rehab center as the worst, arguing that there is little outreach to coordinating entities like Yale or Smilow, frequent missteps in treatment plans and appointment scheduling, and staff who appear to miss the mark on essential duties. The gist is not merely a single misstep but a pattern of dropped balls and a breakdown in the collaborative care that families rely on when a loved one is in rehab.
Interwoven with these critiques are pointed allegations of racial bias and discriminatory behavior. In a formal-sounding complaint about Sister Anne Rehabilitation Center, a six-month-pregnant bus driver explains being denied restroom use, with the staff member offering little empathy and claiming that "everyone else" was unavailable. The narrative continues with the manager allegedly reporting rude and aggressive behavior on the part of the patient, and the author requesting video footage to corroborate their side of the story. The reviewer frames Melissa's conduct as discriminatory and unprofessional, calling for a thorough investigation and highlighting a desire for accountability in a moment of vulnerability.
There are also stark warnings from families about elder abuse concerns. A visitor recounts three weekends spent with a 93-year-old relative, only to find the grandmother left alone in a wheelchair for long stretches, with reports of an extra-wet diaper and delayed assistance. The reviewer describes a sequence in which wheels were left in awkward positions, rails were questioned as restraints, and a sense of impending harm looms large. The message is urgent: families worry that neglect or unsafe practices could hasten decline, and they urge agencies to cite and address suspected abuse.
Amid these cautionary notes, other families testify to remarkable recoveries and shining teamwork. One family member details a cautionary start after a hip fracture and subsequent surgery, highlighting a journey through Grimes and St. Raphael where dedicated PT and OT staff, nurses, and an APRN helped a loved one regain mobility. The account credits specific individuals - an "angel" PT, a compassionate OT, and nurses who provided steady support - with turning a frightening trajectory into a tangible comeback. The reviewer even asserts pride that Yale should be proud to have such a capable rehab center, underscoring how certain teams can deliver life-changing outcomes when everything aligns.
Another positive voice from Grimes, dating back to 2013-2014, emphasizes consistency and warmth: friendly staff who genuinely look out for patients, a clean facility, and surprisingly good food. The consistency of praise for Grimes across multiple time points reinforces the idea that excellent rehab experiences can endure over years, suggesting that reliable staffing, attentive care, and a patient-centered approach can create unwavering trust even in a demanding rehab setting. A separate account extols an already excellent experience with strong nursing care, outstanding PT, and a generally high-quality environment, with only a minor critique about occasional delays in med administration and weekend access to showers.
Taken together, these narratives sketch a rehab ecosystem with substantial variability. Some facilities are celebrated for their compassionate, responsive staff, effective therapy teams, clean environments, and patient-centered care that can restore independence and confidence. Others, however, raise red flags about inconsistent care, communication breakdowns, safety concerns, and even deeply troubling allegations of discrimination and elder neglect. The spectrum suggests that patient and family experiences can hinge on factors like staffing levels, teamwork across disciplines, and the ability of a facility to maintain safety standards consistently across all shifts and days of the week. In short, the care story here is not monolithic: it runs the gamut from healing miracles and glowing endorsements to urgent warnings and calls for accountability.
114 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Grimes YN Health Care Center in New Haven, CT is a vibrant assisted living community that offers a wide range of amenities and care services to its residents. The center provides a comfortable and fully furnished living space for seniors, complete with private bathrooms and cable or satellite TV.
Residents can enjoy various activities throughout the day, including fitness programs, resident-run activities, planned day trips, and scheduled daily activities. There is also a gaming room, small library, and computer center for entertainment and staying connected with loved ones via Wi-Fi/high-speed internet.
The dining experience at Grimes YN Health Care Center is exceptional, with restaurant-style meals served in the elegant dining room. The staff takes into account special dietary restrictions, including diabetes diets and other specific needs.
Safety and assistance are top priorities at the center. There is 24-hour supervision and a 24-hour call system in place to ensure residents' well-being. Trained staff are available to provide assistance with daily activities such as bathing, dressing, transfers, and medication management. Additionally, transportation arrangements are made for non-medical purposes as well as doctors' appointments.
The community's location offers convenient access to several amenities outside of the center. There are four cafes nearby where residents can enjoy coffee or socialize with friends. Three parks provide opportunities for outdoor activities and leisurely walks. Pharmacies, physicians' offices, restaurants, hospitals, transportation options, places of worship, and theaters are all easily accessible from the community.
Grimes YN Health Care Center is dedicated to creating a comfortable and engaging environment for its residents by providing excellent care services along with numerous amenities and convenient access to nearby establishments.
Grimes YN Health Care Center is located at 1354 Chapel Street, New Haven, CT 06511 in New Haven County, Connecticut
Grimes YN Health Care Center on seniors.fyi includes 5 photos including images showing building, architecture, outdoor, healthcare, trees, urban, entrance, brick, and more.
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