Overall Review of Advanced Center For Nursing & Rehabilitation
differentiator20 reviews mention this
Stephanie is repeatedly praised
Residents frequently credit Stephanie for staying responsive and helping coordinate their needs.
Across many reviews, families and residents describe Stephanie as the person who takes action when problems come up and helps with follow-through, including discharge-related needs. Several also mention that Stephanie is easy to reach by phone or text and supports both the resident and the family during stressful situations. Even among mixed experiences, Stephanie is singled out for concern, guidance, and advocacy.
common38 reviews mention this
Care teams feel kind and helpful
Many reviewers describe the staff as kind, caring, and willing to help.
A common thread in the positive reviews is how residents and families felt supported by nurses, aides, therapists, and other team members. Multiple people mention that staff treated them with compassion, kept them comfortable, and worked toward recovery goals. Some reviewers add that recreation and the resident advocate helped fill days with activities and answered questions.
caveat4 reviews mention this
Call-bell response is criticized
Some residents describe delays or failures in getting help when they call.
A smaller set of reviews reports that help was slow or not coming after a call bell or in-room button was used. These reviewers describe being left waiting for basic assistance, including help with getting changed or receiving timely medication. In one account, a visitor also says the visitor restroom situation made visiting more difficult.
common9 reviews mention this
Physical therapy is a focal point
Physical therapy is frequently described as a driver of improvement.
Many reviews talk specifically about rehabilitation progress and credit the therapy team with making recovery feel more manageable. Several mention therapists working on day-to-day exercises and helping them build confidence, including people who arrived unable to walk and later reported regaining mobility. A few negative reviews also mention physical therapy didn’t meet expectations.
caveat3 reviews mention this
Food quality earns mixed feedback
Meal quality and portions are sometimes a point of dissatisfaction.
Some reviewers complain about food being unappealing or inadequate, including concerns about portion size and overall quality. Others mention dietary restrictions and diabetes-related dining support, suggesting meals are intended to accommodate specific needs. Taken together, dining seems to land differently depending on the reviewer and their expectations.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
226 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.4 miles)
Rite Aid (0.7 miles)
CVS Pharmacy (0.8 miles)
CVS Pharmacy (1.1 miles)
Walgreens (1.2 miles)
Rite Aid (1.7 miles)
Walgreens (2.4 miles)
Physicians
Cornell Scott - Hill Health Center (0.4 miles)
A Place To Nourish Your Health (0.5 miles)
Yale Dermatology Associates PC (0.5 miles)
Lima David MD (0.5 miles)
St Raphael Healthcare System (0.6 miles)
New Haven Implant and Oral Care (0.6 miles)
Kennedy & Perkins Opticians - New Haven (1.1 miles)
Hospitals
Yale New Haven Hospital Saint Raphael Campus (0.5 miles)
Hill Health Center Grant Street Partnership (1 miles)
Veterans Affairs CT Healthcare System: West Haven Medical Center (1.8 miles)
Hospital of Saint Raphael (6.3 miles)
Restaurants
Book Trader Cafe (0.5 miles)
Mamoun's Falafel (0.6 miles)
Arethusa Farm Dairy (0.6 miles)
Barcelona Restaurant & Wine Bar (0.7 miles)
Edge of The Woods Market (1.1 miles)
Zeneli Pizzeria (1.2 miles)
September in Bangkok (1.4 miles)
Transportation
New Haven Union Station (NHV) - Metro North/Amtrak/Shore Line East (0.8 miles)
Advanced Center For Nursing & Rehabilitation on seniors.fyi includes 12 photos including images showing interior, healthcare, bedroom, office, reception, waiting area, building, nursing home, and more.
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Advanced Center For Nursing & Rehabilitation photos
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Interior
Decor
Building
Bedroom
Lighting
Artwork
Tree
Healthcare
Interior
Decor and Dining
Bedroom and Minimalist
Building
Lighting and Workspace
Artwork and Lobby
Entrance and Nursing Home
Healthcare
Office and Reception
Waiting Area
Tree, Brick, Road, and Sidewalk
Rehabilitation
Bright Lighting
Additional Photos
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