Advanced Center For Nursing & Rehabilitation in New Haven, CT

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  • Interior

    A modern and well-lit medical office reception area.

  • Decor

    A modern dining area featuring a round marble table and stylish chairs, with a wall-mounted TV in the background.

  • Building

    Entrance to a nursing and rehabilitation center.

  • Bedroom

    A modern bedroom featuring a single bed, minimalist furniture, and a purple accent wall.

  • Lighting

    A modern office reception area featuring a spacious desk and comfortable seating.

  • Artwork

    A stylish and modern lobby featuring purple chairs and a calming water feature.

  • Tree

    A brick building with parked cars and a tree along the sidewalk.

  • Healthcare

    Sign for Advanced Center for Nursing & Rehabilitation

Advanced Center For Nursing & Rehabilitation in New Haven, CT

169 Davenport Avenue, New Haven, CT 06519

For more information about senior living options: (844) 490-3973

4.2 from 100 reviews
5 stars
70
4 stars
11
3 stars
1
2 stars
1
1 stars
17

Skilled Nursing Facility

Overall Review of Advanced Center For Nursing & Rehabilitation

Pros

  • pro The Advanced Center for Nursing and Rehabilitation is beautifully renovated, clean, and comfortable.
  • pro The staff are hardworking, kind, and compassionate.
  • pro Stephanie Bates, the social worker, is wonderful and goes above and beyond for her clients.
  • pro The rehabilitation team, including Hugo and Summer, is outstanding and highly effective.
  • pro The nurses and CNAs provide attentive, high-quality care.
  • pro The front desk staff are courteous, helpful, and welcoming.
  • pro Matthew Wingert, the Concierge Director, is very helpful and makes patients feel at home.
  • pro The facility offers excellent coordination across departments, ensuring smooth care.
  • pro The overall environment is supportive and feels like a caring family.

Cons

  • pro The administration lady sucks and has an attitude problem, doing nothing to justify her pay.
  • pro She doesn't return calls and takes credit for the work of others.
  • pro She doesn't care that patients are unhappy, letting them sit outside to beg for money and smoke unknown substances.
  • pro Some rooms are occupied by hoarders, likely causing bugs and rodents in neighboring rooms.
  • pro The food is unacceptable - stale toast with fake egg, not suitable for adults.
  • pro Aides allegedly allow patients to sit in their own urine and feces until they finish their phones, then clean them at shift end.
  • pro The lobby looks nice but is a trick; the actual room conditions are worse.
  • pro Receptionists are rude, unhelpful on the phone and in person, with little hospitality.
  • pro The facility smells bad and the food is a disgrace; patients are left unfed and ignored when asking for help, with the social worker not checking in and the administrator dismissing concerns.
  • pro One reviewer urged that the place be shut down, claiming it killed a loved one and should not be trusted with anyone's health; the environment is described as dirty and dangerous.

Review

This community is best suited for families seeking aggressive short-term rehabilitation with a strong emphasis on therapy and social-work support. The facility's renovated physical therapy and occupational therapy spaces, along with a track record of patients regaining mobility and returning home, make it a top pick for those who need intensive rehab after surgery or a hospitalization. Proximity to Yale-affiliated care in New Haven and a robust team of nurses, aides, and especially social workers create a foundation where progress is possible and accountability through the rehab team is clear. When rehabilitation is the primary goal, this center often delivers.

At the same time, families should consider alternatives if consistent bedside responsiveness and reliable administrative follow-through are non-negotiables. Reviews reveal a split experience: while many residents praise the rehab staff and social workers, there are persistent reports of terse or inattentive administration, broken call-bells, and coordination gaps between departments. Several accounts reference rude or overwhelmed front-desk staff, delayed discharge logistics, and a feeling that the facility's leadership can be slow to address concerns. For those who cannot tolerate uneven administrative performance or potential gaps in daily care, exploring other options may prevent frustration during a stressful transition.

The strongest positives here center on rehabilitation outcomes and the people who drive them. The therapy team - PT, OT, and often speech therapy - receives abundant praise for progress, momentum, and hands-on encouragement. Social workers like Stephanie Bates repeatedly emerge as essential anchors, translating clinical plans into real-world steps, coordinating resources, and easing anxiety for families and residents alike. The resident advocate, Erin, is repeatedly highlighted as helpful and engaging, keeping families informed and connected. The facility's improved aesthetics and clean environment further reinforce a sense of dignity and motivation for recovery.

Yet, the principal drawbacks are substantive enough to influence a decision. Complaints about administration and communication, including calls not returned and inconsistent interdepartmental coordination, recur in reviews. Some residents describe unsatisfactory conditions - odor, cleanliness concerns, or food quality issues - and in a few extreme cases, allegations of inadequate monitoring, delayed pain management, or unsafe room conditions. These reports are not universal, but they illustrate real risk: without steady, proactive leadership and reliable bedside responsiveness, even excellent therapy can fail to translate into a smooth, safe stay.

Pros offset cons when guarded optimism meets practical safeguards. If a family can secure steady involvement from a known, effective social worker and insist on clear, documented care plans, the rehab pathway can be highly reliable. The presence of strong nursing staff and a conscientious concierge team provides continuity and a personal touch that makes a meaningful difference in daily life. The renovated facility, plentiful activity programming, and a reputation for achieving meaningful mobility gains create a compelling case for choosing this center when rehab quality is the priority and leadership is engaged with families.

The bottom-line guidance is practical: this community can be an excellent fit for short-term rehab where therapy-driven progress is the central objective and where a trusted social worker like Stephanie Bates or a motivated resident advocate like Erin can be leveraged to navigate care. Prospective residents should demand transparent communication protocols, confirm staffing levels and response times, and schedule candid conversations with the administrator or director of nursing before admit. If the facility can guarantee dependable call-bell responsiveness, consistent discharge planning, and ongoing accountability, the rehab outcome potential markedly outweighs the downsides. If not, families should seriously weigh alternatives with steadier administrative stewardship and fewer reported gaps in daily care.

Features

Housing

  • 226 resident community capacity 226 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Advanced Center For Nursing & Rehabilitation in New Haven, CT is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. This community strives to create a comfortable and engaging environment for its residents, providing a variety of recreational, social, and wellness opportunities.

Residents can benefit from convenient on-site amenities such as a beauty salon, computer center, gaming room, small library, fitness room, and outdoor space. They can also enjoy delicious meals served in a restaurant-style dining room that accommodates special dietary restrictions. The community's Wi-Fi/high-speed internet connection ensures that residents stay connected with their loved ones and the outside world.

Advanced Center For Nursing & Rehabilitation prioritizes the health and safety of its residents by providing 24-hour call system supervision and assistance with activities of daily living like bathing, dressing, and transfers. Medication management services are also available to ensure proper administration of medications.

To enhance the mental wellness of its residents, the community offers a dedicated program focused on promoting overall mental well-being. Additionally, concierge services are available for residents' convenience, ensuring their needs are met promptly.

The location of this assisted living community further enhances its appeal. With four cafes nearby, residents can easily enjoy outings for coffee or meals with friends or family. Three parks provide opportunities for outdoor recreation and relaxation. Multiple pharmacies make it convenient for residents to access their prescriptions. The presence of numerous physicians ensures easy access to medical care when needed. The abundance of nearby restaurants allows for diverse dining options. Convenient transportation options are available for non-medical purposes as well as transportation to doctors' appointments.

Overall, Advanced Center For Nursing & Rehabilitation provides an enriching experience for seniors looking for an assisted living community that offers excellent care services along with various amenities to promote an active and fulfilling lifestyle.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.4 miles)
  • Rite Aid (0.7 miles)
  • CVS Pharmacy (0.8 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.2 miles)
  • Rite Aid (1.7 miles)
  • Walgreens (2.4 miles)

Physicians

  • Cornell Scott - Hill Health Center (0.4 miles)
  • A Place To Nourish Your Health (0.5 miles)
  • Yale Dermatology Associates PC (0.5 miles)
  • Lima David MD (0.5 miles)
  • St Raphael Healthcare System (0.6 miles)
  • New Haven Implant and Oral Care (0.6 miles)
  • Kennedy & Perkins Opticians - New Haven (1.1 miles)

Hospitals

  • Yale New Haven Hospital Saint Raphael Campus (0.5 miles)
  • Hill Health Center Grant Street Partnership (1 miles)
  • Veterans Affairs CT Healthcare System: West Haven Medical Center (1.8 miles)
  • Hospital of Saint Raphael (6.3 miles)

Restaurants

  • Book Trader Cafe (0.5 miles)
  • Mamoun's Falafel (0.6 miles)
  • Arethusa Farm Dairy (0.6 miles)
  • Barcelona Restaurant & Wine Bar (0.7 miles)
  • Edge of The Woods Market (1.1 miles)
  • Zeneli Pizzeria (1.2 miles)
  • September in Bangkok (1.4 miles)

Transportation

  • New Haven Union Station (NHV) - Metro North/Amtrak/Shore Line East (0.8 miles)
  • New Haven State Street Station (0.9 miles)
  • Metro North West Haven Train Station (2.5 miles)
  • Tweed-New Haven Regional Airport (3.4 miles)
  • U-Haul Moving & Storage of Orange (3.6 miles)
  • Robinson Aviation (3.9 miles)

Parks

  • Edgewood Park (0.9 miles)
  • Wooster Square Park (1.1 miles)
  • East Rock Park (2.1 miles)

Cafes

  • Kaiydens Coffee (1.1 miles)
  • Starbucks (2.8 miles)
  • Starbucks (3.3 miles)
  • Panera Bread (4.6 miles)
  • Starbucks (5.3 miles)
  • Panera Bread (5.9 miles)
  • Starbucks (6.1 miles)

Places of Worship

  • Church Of The Holy Spirit (2.3 miles)
  • St Barbara Greek Orthodox Church (4 miles)

Theaters

  • Cinemark North Haven (5.2 miles)

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