Middlebury Convalescent Home in Middlebury, CT
Save778 Middlebury Road, Middlebury, CT 06762
For more information about senior living options: (844) 490-3973
The staff are extremely helpful and the facility is well run and clean. The staff are responsive and bring a positive sense of humor that helps a lot. Residents are well cared for, with welcoming, friendly, and compassionate staff. The staff are phenomenal, guiding families through the process and making residents comfortable with smiles. The facility is spotlessly clean, physical therapy is expert, and recreation activities are creative. The dining room staff are pleasant, friendly, helpful, and patient. The facility is clean, neat, and friendly. The staff are great, always helpful in answering questions, and treat residents with respect. The environment is warm and welcoming, with staff who genuinely care. Rehab care is excellent, and staff keep families informed every step of the way.
The administration was described as causing frustration by pressuring a family to switch insurance and failing to undo the change. The facility has suffered a steep decline in care since the switch to Complete Care, with new management not delivering the level of care residents deserve. The nursing staff has been described as rude and uncaring, with some caregivers showing little concern for residents' needs. The facility is criticized as outdated, with poor weekend nursing supervision. There are allegations of negligence by nurses that resulted in a resident's wrongful death. Reviewers note a lack of education and inconsistent hospice care, contradicting promises. Some reviewers would not recommend sending a loved one to the facility.This community is best suited for families seeking a small, homey setting where personalized attention and hands-on nursing care are the core value. It shines for residents who need rehabilitation or recovery support and want daily contact with a cohesive team in a clean, comfortable environment. The facility's intimate size - under 60 residents - helps staff deliver consistent, approachable care, and families repeatedly describe the atmosphere as welcoming, respectful, and reassuring. When care joyfully meets effort, this setting offers tangible peace of mind: clean rooms, a focused rehab program, and staff who know residents by name and routine.
Those evaluating alternatives should note who may want to look elsewhere. If administrative consistency, billing transparency, or a clearly defined management structure is non-negotiable, this is a critical area to probe. Several reviews flag issues with leadership decisions, insurance changes, and open communication about plans and transitions. For families whose loved one requires predictable, tightly regulated oversight or who rely on a large network with standardized policies, a bigger chain or a facility with more centralized administration may feel more secure. Additionally, questions around hospice coordination, equipment responsiveness, and long-term governance deserve careful scrutiny before choosing this path.
On balance, the strongest pros revolve around clinical warmth and daily practicality. Nursing staff and aides are repeatedly described as compassionate, responsive, and respectful. The rehabilitation team earns frequent praise for expertise and encouraging progress, and the facility itself is consistently portrayed as clean, well-maintained, and safe. Activities and recreation - ranging from lively programs to creative outings - help residents stay engaged, while the dining and support staff contribute to a sense of normalcy and routine. These positives create a solid foundation for families seeking ongoing, person-centered care with visible attention to both medical and quality-of-life needs.
The main cons present a more unsettled counterpoint. Advisers should take seriously reports of administrative missteps, particularly around insurance transitions and open enrollment logistics. A pattern of communication gaps and variability in how hospice decisions or specialized equipment are managed appears in some reviews, paired with a few harsh characterizations of staff conduct. While many families celebrate warmth and dedication, these concerns signal real risk if not actively addressed: inconsistent policy application, misaligned expectations, and potential lapses in oversight can erode confidence during a stressful period of care.
Yet the strengths can offset the weaknesses when properly managed. The strongest evidence points to a high-touch care model that delivers personalized attention, reliable nursing presence, and robust rehab outcomes - crucial factors for recovery trajectories and long-term comfort. The homelike ambiance, ease of access to staff, and evident resident-centered programming provide meaningful quality of life that should not be discounted. If administration demonstrates clear, proactive communication, transparent policies, and a disciplined approach to hospice coordination and equipment needs, the advantages can far outweigh the cautions.
For families making a decision, concrete steps matter. Schedule a multi-visit tour and meet both the administrator and the director of nursing to gauge consistency and responsiveness. Ask for current staffing ratios, the frequency of RN oversight, and how care plans are updated and communicated to families. Request recent survey results, and speak with a few resident families about their experiences over time. Verify how hospice services are integrated, what meal and activity options look like, and how equipment issues are tracked and resolved. Clarify payment structures, insurance processes, and open enrollment policies before committing. In the right circumstances, Middlebury Convalescent Home - now Complete Care at Middlebury - offers a compelling blend of warmth, personalization, and rehabilitative strength, but that strength hinges on engaged leadership, dependable communication, and transparent policies that honor families' expectations.
58 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Middlebury Convalescent Home in Middlebury, CT is a vibrant and well-equipped assisted living community designed to provide seniors with the utmost comfort and care. With a wide range of amenities and services, residents can enjoy a fulfilling lifestyle while receiving the assistance they need.
Residents have access to a host of amenities aimed at enhancing their quality of life. These include a beauty salon for pampering, cable or satellite TV for entertainment, a computer center for staying connected, and a gaming room for recreation. The dining room offers restaurant-style meals where residents can savor delicious food prepared by the community's chefs. Additionally, there is a small library for book lovers to indulge in reading and outdoor spaces where residents can enjoy fresh air and nature.
The dedicated staff at Middlebury Convalescent Home ensures that each resident's needs are met with care and attention. A 24-hour call system provides peace of mind, knowing help is just a phone call away. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management and specialized diets like diabetes diets are also provided to ensure residents' health needs are properly addressed.
To foster engagement and socialization, various activities are offered on-site. Fitness programs promote physical well-being, planned day trips allow residents to explore nearby attractions, and resident-run activities encourage community involvement. Scheduled daily activities keep residents entertained and engaged throughout the day.
Middlebury Convalescent Home takes pride in its convenient location near essential services. There are seven pharmacies nearby, ensuring easy access to medications when needed. Sixteen physicians provide medical care nearby, ensuring prompt attention to any healthcare needs that may arise. Thirteen restaurants offer dining options for those looking for variety beyond the community's offerings. Moreover, two hospitals in close proximity provide reassurance during emergencies.
At Middlebury Convalescent Home, seniors can enjoy an active and comfortable lifestyle with personalized support whenever required.
Middlebury Convalescent Home is located at 778 Middlebury Road, Middlebury, CT 06762 in New Haven County, Connecticut
Middlebury Convalescent Home on seniors.fyi includes 5 photos including images showing interior, trees, outdoors, exercise room, stairs, living room, fireplace, television, and more.
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