Greenwich Woods Rehabilitation
Save1165 King Street, Greenwich, CT 06831
For more information about senior living options: (844) 490-3973
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The staff are described as kind, caring, and consistently helpful to residents and their families. The therapists are skilled, empathetic, and highly motivating in rehabilitation. The nursing team and CNAs are noted for going above and beyond in resident care. The facility is described as clean, well kept, and welcoming, with comfortable private rooms. On-site physicians, including wound care specialists, provide thorough and attentive medical care. Families report clear communication and being kept in the loop regarding care and aftercare planning. Greenwich Woods is praised for excellent short-term rehabilitation and compassionate long-term care.
The aunt's relatives described the food as awful, the CNAs as rude, and called the facility a dungeon. They claimed there was never adequate staff and residents were not attended to for hours after calling for help. They stated no nurses were ever available and the care was bare minimum, suggesting the facility should be shut down. They reported neglect leading to dehydration, bed sores, infection, and a decline in the aunt's health. They alleged nurses failed to respond to call bells and that the staff were not equipped to care for sick and elderly people. They criticized the director for apparent apathy and wanting to leave. They described Greenwich Woods as a "death waiting to happen" where patients suffer because staff don't care. They claimed they were lied to and that calls were not returned. They warned the facility should be avoided because the staff gave up on patients and left them to deteriorate. They asserted admissions could be under false pretenses and that care worsened after admission.Greenwich Woods Health Care Center evokes a wide spectrum of experiences, with many families and patients singing its praises while others recount troubling encounters. The most consistently glowing notes come from residents and their loved ones who encountered attentive aides, nurses, and clinicians who went above and beyond. Specific names appear frequently in praise: Diane, Jennifer, and Lakia are thanked for their kindness and skill in helping a patient feel cared for day in and day out. Dr. Budah is commended for his thoroughness and for making sure a patient was monitored and safe. An on-site X-ray visit and the overall nursing care receive high marks, and the comfort and competence of the physical therapy team - Wrenford and Drew in particular - are repeatedly highlighted. The therapists are described as strong, motivating, and responsive to fatigue, willing to tailor workouts and push patients to regain strength. Across several notes, the facility's cleanliness, the responsiveness of staff, and even the quality of meals are cited as notable positives.
Many reviews extend this gratitude to the broader staff who support residents and their families. Families repeatedly express appreciation for the way Greenwich Woods handles short-term rehab as well as long-term care, noting that reception staff, social workers, recreation staff, and maintenance crews all contribute to a respectful and welcoming atmosphere. The overall impression is one of a coordinated care ecosystem where communication is valued: nurses and physicians keep families in the loop, and case managers like Ashley are singled out as incredible resources for aftercare planning. The sense of a collaborative team effort is reinforced by comments about a leadership group that is attentive to residents' needs and strives to make transitions smoother and more bearable for families facing difficult times.
On the therapy front, proponents of Greenwich Woods often point to the department as a standout feature. The pluses cited include skilled, empathetic therapists who foster a relaxed, humorous, and motivating environment in which patients can work through pain and fatigue. The therapy team is praised for choosing appropriate exercises, building confidence, and helping residents come to terms with the rehab process. For those who experience long-term care, the same therapists, along with nurses and aides, are described as shaping daily life in ways that feel respectful and purposeful. In some accounts, this level of therapy and the ongoing support from PT leadership - names like Kelly (head of PT) and Ashley (case manager) appear as exceptional resources - contributes significantly to a sense of ongoing improvement and hope.
Yet a substantial number of reviews present starkly opposite experiences, painting Greenwich Woods as a place where care can fall short and neglect can occur. One reviewer describes the facility as a place where a relative's condition worsened due to what they perceive as a lack of appropriate care and responsive intervention, including inadequate assistance with walking and a sense that staff gave up on recovery. Complaints include rude CNAs, poor food quality, and an impression that loved ones were not being attended to promptly, with hours passing before help arrived. In some accounts the concern extends to a perception that the facility was not adequately staffed and that critical life-safety needs, such as timely call button responses, were not consistently met. The phrase "dungeon" is used in one review to convey a deep dissatisfaction with the level of care and respect shown to a beloved family member.
Another thread of critique focuses on the idea that some days at Greenwich Woods felt understaffed and overburdened, leading to a perception that patients were neglected or not given the attention they deserved. Terms like "never adequate staff," "no nurses available," and "bare minimum care" recur in several messages. A reviewer even names a specific staff member and a supervisor in recounting experiences that included delayed or missed physical therapy and a sense that the facility was more interested in comfort measures than active rehabilitation. These accounts emphasize the potential gap between the high-quality therapy and compassionate moments some patients experience and the slower, less consistent care that other residents encounter on many shifts.
Despite the negative narratives, other families recount deeply positive long-term impressions. Some reviews describe Greenwich Woods as clean, bright, and welcoming, with care teams that communicate clearly about a resident's needs. A sense of "resort-like" comfort emerges in certain memories - private rooms, open, well-lit interiors, and a staff culture that felt supportive and attentive. One review highlights specific moments of thoughtful care - like heating up soup to a piping-hot temperature and ensuring that even small comforts were addressed - suggesting that when care is aligned and staffing is sufficient, residents can receive a very high level of personalized attention.
The breadth of experiences culminates in a clear takeaway: Greenwich Woods appears to be a place of strong, highly valued care in many moments, paired with serious concerns about staffing and pace of care in others. For some families, the staff's kindness, the therapists' dedication, and the overall environment translate into meaningful improvements and heartfelt gratitude. For others, the same environment is remembered for insufficient staffing, delayed responses, and experiences that feel neglectful or dismissive. The reviews collectively present Greenwich Woods as a facility capable of delivering exceptional, person-centered rehab and long-term care - yet one where significant disparities in daily experience can occur, depending on shifts, staff availability, and the particular team on duty at any given time. For families considering care at Greenwich Woods, the message is to weigh these diverse experiences, ask direct questions about staffing levels, and seek out current, on-site assessments of how well the center meets a resident's evolving needs.
217 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Westchester Cty (1 miles away) LaGuardia (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Greenwich Woods Rehabilitation is an assisted living community located in Greenwich, Connecticut. This community offers a range of amenities to ensure the comfort and convenience of its residents. Amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor spaces for relaxation and recreation, private bathrooms for each resident, restaurant-style dining options, a small library for reading and quiet time, telephones in each unit for easy communication with loved ones, transportation arrangement services (non-medical), transportation to doctors' appointments as needed, a wellness center for health and well-being activities and classes, and Wi-Fi/high-speed internet access throughout the community.
In terms of care services provided at Greenwich Woods Rehabilitation, there is a 24-hour call system in place to ensure that residents can receive assistance whenever they need it. The community also offers 24-hour supervision to ensure the safety and security of all residents. Trained staff members are available to provide assistance with activities of daily living such as bathing and dressing. Transfer assistance is also provided for those who may need help moving from one place to another. Special dietary needs are taken into consideration with diabetes diets and special dietary restrictions being accommodated.
Residents at Greenwich Woods Rehabilitation can enjoy various activities designed to keep them engaged and entertained. Services such as concierge services are available to help residents with any needs or requests they may have. Fitness programs are offered to encourage physical activity and well-being. Planned day trips provide opportunities for residents to explore local attractions or visit nearby areas of interest. Resident-run activities give residents the chance to take part in various hobbies or interests they may have. Scheduled daily activities offer structured options for engagement within the community.
Furthermore, Greenwich Woods Rehabilitation boasts its convenient location near several amenities within the local area. There are three cafes located nearby for residents to enjoy a cup of coffee or meet up with friends. Four parks nearby provide opportunities for outdoor activities and enjoying nature. Nine pharmacies in close proximity offer easy access to medication and other healthcare needs. Eight physicians located nearby ensure that medical care is easily accessible. Five restaurants nearby give residents options for dining out or trying new cuisines. Finally, six transportation options nearby make it convenient for residents to travel within the local area.
Overall, Greenwich Woods Rehabilitation offers a comfortable and engaging assisted living community with a range of amenities, care services, dining options, and activities designed to meet the individual needs and preferences of its residents. The convenient location near various amenities further enhances the quality of life for residents at this community.
Greenwich Woods Rehabilitation is located at 1165 King Street, Greenwich, CT 06831 in Fairfield County, Connecticut
Greenwich Woods Rehabilitation on seniors.fyi includes 5 photos including images showing interior, decor, landscaping, lobby, lighting, tree, reception area, hallway, and more.
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