Regalcare At Greenwich

1188 King Street, Greenwich, CT 06831

For more information about senior living options: (844) 490-3973

3.9 from 40 reviews
5 stars
25
4 stars
5
3 stars
0
2 stars
0
1 stars
10

Skilled Nursing Facility

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    Overall Review of Regalcare At Greenwich

    Pros

    • pro Diane, Jennifer, and Lakia were great aides who took excellent care.
    • pro The nurses were great.
    • pro Dr Budah was thorough and ensured the patient was okay.
    • pro The physical therapists, including Wrenford and Drew, were amazing and very motivating.
    • pro The therapy department is skilled, empathetic, and trustworthy.
    • pro The facility is clean, well-kept, and features beautiful main rooms.
    • pro Staff across all roles are kind, respectful, and caring.
    • pro There is always an on-site MD and regular visits from specialists.
    • pro Families described the care as excellent and compassionate.
    • pro Greenwich Woods is described by some as having a resort-like, welcoming atmosphere.

    Cons

    • pro The aunt was admitted under false pretenses.
    • pro The food given to her was awful.
    • pro The CNAs had rude attitudes day and night.
    • pro The facility was described as a dungeon and a horrible rehabilitation center for the aging.
    • pro The aunt got worse because the facility gave up on her and sent her home.
    • pro The family had to do all the caregiving and cooking because staff were unavailable.
    • pro Patients were not attended to for hours and nurses were never available.
    • pro The staff neglected patients and ignored call bells for long periods.
    • pro The director, Mary, appeared uncaring and unresponsive.
    • pro The facility should be shut down.

    Review

    Greenwich Woods Health Care Center emerges in these accounts as a place of multiple, sharply different experiences. For many, the facility represents warmth, competence, and genuine care - especially from specific staff members who made a lasting impression. For others, the same walls became a source of frustration and deep concern, with complaints about understaffing, delays, and questions about the quality and consistency of care. Taken together, the reviews sketch a complex picture of a center that can be excellent in some moments and troubling in others, depending on circumstances and individual interactions.

    Several reviewers point to standout individuals and moments of high-quality care. Diane, Jennifer, and Lakia are repeatedly thanked for their kindness and effectiveness in assisting patients, while the nursing team is described as capable and caring. Dr. Budah is characterized as thorough and attentive, ensuring patients are checked and monitored. An on-site X-ray crew and the overall coordination of care - where therapists, nurses, and physicians work together - are cited as positive elements. The food is noted as being good in some visits, and the physical therapy staff - especially Wrenford and Drew - are highlighted for their strength, motivation, and ability to coach patients through fatigue. One reviewer even singled out the therapy department as exceptionally good, praising the therapists for their empathy, humor, and trustworthiness, and describing an atmosphere that helps patients push through the rehab process.

    Families of residents frequently express deep gratitude for the care their loved ones received. Several reviews speak to the cleanliness and welcoming nature of the facility, the attentive treatment of grandmothers and mothers, and the sense that staff across departments - nursing, social services, recreation, case management - work together to ease difficult transitions. The experience of short-term rehab and the transition to long-term care is described as handled with care and professionalism, and the ongoing communication with nurses and physicians is repeatedly praised. In several accounts, specific staff members - such as Kelly, the head of PT, and Ashley, the case manager - are singled out as incredible resources who provided support during aftercare planning and made a meaningful difference for families.

    Yet the chorus of praise sits alongside a powerful set of warnings and negative experiences. A number of reviewers describe chronic understaffing as a persistent problem, with patients not attended to for hours and calls for help going unanswered. Some note rude attitudes among CNAs or a general sense that basic care and responsiveness were lacking. The most alarming testimonials describe situations where patients deteriorated under care, including reports of dehydration, infection, bed sores, and delays in getting essential physical therapy or even transportation to hospital when needed. One particularly harsh account accuses the staff of neglect and malhandling, and asks readers not to entrust their loved ones to Greenwich Woods. The language is forceful, with phrases like "the absolute worst place," "a dungeon," and calls for shutting the facility down. The name of a physician is invoked in a strong critique, underscoring the intensity of some families' dissatisfaction with medical oversight.

    There are also reflective, mixed experiences that acknowledge both strengths and weaknesses. Some reviewers recount two or more stays or family experiences over several years, noting improvements in certain periods and persistent concerns in others. They describe a facility that can feel like a resort - clean, comfortable, with private rooms and bright, open interiors - where staff members show compassion and competence and where some residents experience high-quality care and thoughtful aftercare planning. Others recount moments of excellent communication, with staff keeping families in the loop about care decisions, and praise for the overall environment, including MDs being on site and specialized visits from wound doctors. Overall, these voices recognize Greenwich Woods as capable of delivering exceptional rehab and compassionate care when the right people are present and the system is functioning smoothly.

    In sum, Greenwich Woods is a place of strong, meaningful care as well as serious, widely ranging concerns. The facility can provide outstanding rehabilitation and long-term care experiences - thanks to compassionate staff, skilled therapists, attentive nurses, and a culture of teamwork and patient-centered planning. At the same time, persistent complaints about understaffing, delayed responses, and inconsistencies in daily care reveal real safety and quality issues that families worry about. Potential residents and their loved ones are encouraged to assess both sides: visit the building, meet staff, ask about staffing levels and response times, review therapy availability, and engage early with social services and case management to understand how the center plans to support ongoing care. Greenwich Woods has the potential to be excellent, but its success for any individual depends on staffing, communication, and proactive, attentive care.

    Features

    Housing

    • 75 resident community capacity 75 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Westchester Cty (1 miles away) Westchester Cty (1 miles away)
    • LaGuardia (22 miles away) LaGuardia (22 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Regalcare At Greenwich is a premier assisted living community located in Greenwich, CT. Our community offers a wide range of amenities and care services to ensure that our residents live comfortably and receive the assistance they need.

    One of the highlights of our community is our array of amenities. Residents can take advantage of our on-site beauty salon, where they can pamper themselves and feel their best. Our fully furnished apartments include cable or satellite TV for entertainment. We offer community-operated transportation for residents to easily access nearby destinations such as shopping centers, medical appointments, and entertainment venues.

    Our computer center allows residents to stay connected with loved ones through email and social media. The dining room provides delicious restaurant-style meals prepared by our skilled culinary team. For those who enjoy staying active, our fitness room offers opportunities for physical exercise. Our gaming room provides entertainment and socialization opportunities, while our small library caters to those who enjoy reading.

    Outdoor space is available for residents to relax and enjoy fresh air. Each apartment has private bathrooms for convenience and privacy. Housekeeping services are provided to ensure a clean and comfortable living environment. Additionally, we offer move-in coordination services to assist new residents with the transition process.

    Care services at Regalcare At Greenwich are designed to meet the individual needs of each resident. Our 24-hour call system ensures that assistance is always available whenever needed. We provide 24-hour supervision for added peace of mind.

    Our trained staff assists with activities of daily living such as bathing, dressing, and transfers. Special attention is given to individuals with diabetes through personalized diet plans. Medication management is also available to ensure medication adherence.

    Mental wellness programs are implemented to promote emotional well-being among residents. We accommodate special dietary restrictions to cater to individual needs.

    An array of activities are offered at our community, including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. These events foster socialization, engagement, and enjoyment among residents.

    Regalcare At Greenwich is conveniently located near various amenities in Greenwich. Three cafes, four parks, nine pharmacies, eight physicians, five restaurants, six transportation options, one theater, and five hospitals are all within close proximity.

    At Regalcare At Greenwich, we strive to provide a comfortable and caring environment where residents can thrive and enjoy their golden years. We invite you to visit our community and experience the exceptional care and lifestyle we offer.

    Nearby Places of Interest

    Located in Greenwich, Connecticut, this area offers a convenient and diverse range of amenities for seniors. With easy access to Westchester County Airport, Metro North train stations, and a variety of restaurants and cafes, seniors can enjoy hassle-free travel and dining options. Nearby parks like Tibbets Park and Hart's Brook Park & Preserve provide opportunities for outdoor recreation and relaxation. Medical facilities such as WestMed and Greenwich Hospital are within close proximity for healthcare needs. Additionally, places of worship like Stanwich Congregational Church cater to spiritual well-being. The presence of theaters like AMC Port Chester 14 adds entertainment options for seniors looking to enjoy movies. Overall, this area provides a comfortable and well-rounded environment for senior living in Greenwich.

    Transportation

    • Westchester County Airport (HPN) (0.6 miles)
    • Million Air White Plains (0.8 miles)
    • Signature Flight Support (0.9 miles)
    • Valhalla Metro North Station (4.1 miles)
    • Port Chester Train Station (4.5 miles)
    • Greenwich Station (4.7 miles)
    • Metro North - Rye Train Station (5.3 miles)

    Restaurants

    • Pepsico (1.9 miles)
    • Kneaded Bread (4.4 miles)
    • Bartaco (4.6 miles)
    • Roosters Market (4.7 miles)
    • City Limits Diner (4.8 miles)
    • Captain Lawrence Brewing Company (6.2 miles)
    • McDonald's (6.2 miles)

    Parks

    • The Arbors (2.4 miles)
    • Tibbets Park (4 miles)
    • Havemeyer Fields (4.4 miles)
    • Bruce Park (4.9 miles)
    • Cos Cob Park (5.5 miles)
    • Hart's Brook Park & Preserve (6.4 miles)
    • Great Captain Island (6.7 miles)

    Physicians

    • Digestive Disease & Nutrition Center of Westchester (3.2 miles)
    • WestMed (3.2 miles)
    • Westmed Medical Group (3.7 miles)
    • Weill Cornell Psychiatry at NewYork-Presbyterian Westchester Division (3.8 miles)
    • Greenwich Medical Building (3.9 miles)
    • ONS - Orthopaedic & Neurosurgery Specialists (3.9 miles)
    • HSS Westchester (3.9 miles)

    Pharmacies

    • CVS Pharmacy (3.9 miles)
    • CVS Pharmacy (4 miles)
    • CVS Pharmacy (4.3 miles)
    • CVS Pharmacy (4.3 miles)
    • CVS Pharmacy (4.3 miles)
    • Saxon Pharmacy (4.4 miles)
    • CVS Pharmacy (4.4 miles)

    Hospitals

    • Greenwich Hospital (3.9 miles)
    • Bendheim Cancer Center (4 miles)
    • Northeast Medical Group Family Medicine - Rye Brook (4.1 miles)
    • Burke Rehabilitation Hospital (4.3 miles)
    • White Plains Hospital (4.6 miles)
    • St Vincent's Hospital-Westchester (5.1 miles)
    • Stamford Hospital (7.5 miles)

    Cafes

    • Nespresso Boutique at Bloomingdale's, Westchester (4.1 miles)
    • Coffee For Good (4.2 miles)
    • Starbucks (4.3 miles)
    • Starbucks (6 miles)
    • Starbucks (6.3 miles)
    • State Of The Art Coffee (7 miles)
    • Starbucks (7.3 miles)

    Theaters

    • AMC Port Chester 14 (4.7 miles)

    Places of Worship

    • Stanwich Congregational Church (5 miles)
    • Basilica Of St John The Evangelist (8.1 miles)
    • Congregation Agudath Sholom (8.5 miles)
    • Church of the Holy Spirit (8.6 miles)

    Frequently Asked Questions

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