Regalcare At Greenwich

Information last verified:

1188 King Street, Greenwich, CT 06831

For more information about senior living options: (844) 490-3973

3.9 from 40 reviews
5 stars
25
4 stars
5
3 stars
0
2 stars
0
1 stars
10

Overall Review of Regalcare At Greenwich

Pros

  • pro Residents had an excellent experience at Greenwich Woods.
  • pro Diane, Jennifer, and Lakia were great aids.
  • pro The nurses were great.
  • pro Dr Budah was thorough and ensured the patient was okay.
  • pro The food was good.
  • pro The physical therapists were excellent.
  • pro Wrenford and Drew were amazing and extremely strong.
  • pro They encouraged patients to get stronger and worked with them when they were tired.
  • pro The staff were kind and helpful to residents.
  • pro The facility was clean and well kept.

Cons

  • pro They describe Greenwich Woods as horrible and understaffed, with patients not attended to for hours.
  • pro They claim the facility neglects patients, leading to issues like delirium, dehydration, bed sores, and infections.
  • pro They report CNAs have rude attitudes every day and night.
  • pro They label the place as a dungeon and warn others not to put loved ones there.
  • pro They say no nurses are ever available and care is bare minimum.
  • pro They say calls for help are ignored and the phone just rings without a return call.
  • pro They mention the food was awful and the facility misrepresents itself as wonderful.

Review

Regalcare At Greenwich is best suited for families prioritizing aggressive rehabilitation and a polished, welcoming environment where therapy teams drive measurable progress and on-site clinicians coordinate care. The strongest credential across accounts is the rehabilitation program: skilled nurses and aides who partner with patient-centered therapists, with therapists who push hard while adapting to fatigue. In many reviews, the care team, including physicians who visit and wound-care support, creates a workmanlike, focused atmosphere. The setting itself is repeatedly described as clean, well-kept, and attractive, with ample space and engaging common areas that make recovery or long-term residence feel comfortable rather than clinical.

Those considering Regalcare At Greenwich should also be aware of the explicit need to weigh staffing reliability and consistent attentiveness. Several accounts describe meaningful, compassionate care from dedicated professionals, but a sizable minority allege chronic understaffing, slow responses to help calls, and even neglectful lapses. Some families report being left to manage basic needs or feeling that nurses and CNAs were insufficiently available when trouble arose. The contrast is sharp: when the team is on, outcomes are strong; when it isn’t, the gaps become critical. This tension makes alternatives worth considering for anyone whose loved one requires unwavering around-the-clock supervision.

On the plus side, the pros frequently offset the biggest concerns for rehab-focused care. The therapy department is repeatedly highlighted as a standout, citing therapists who motivate patients, tailor exercise plans, and deliver consistent progress. Nurses and aides are praised for going above and beyond, and the medical oversight, including regular physician presence and wound-care coordination, supports timely, medically informed decisions. The facility’s cleanliness and the proactive communication from care teams further bolster confidence that a resident’s short-term recovery can be well managed when staffing supports the effort. For families seeking a facility that treats rehab as a core service, these elements form a compelling case.

However, the main drawbacks are not trivial. Reports of delayed calls, insufficient staff on shifts, and perceptions of indifferent or overwhelmed frontline workers cannot be dismissed. In some narratives, residents experienced neglectful conditions, with dehydration, wounds, or discomfort left unaddressed for hours, and families had to intervene or transfer a loved one to hospital care. Several reviews also point to inconsistent experiences across units, with some residents receiving high-touch, personalized care and others feeling invisible. The risk is real that, during short-staffed periods, even a well-run therapy plan can be undermined by basic day-to-day responsiveness and safety gaps.

Taken together, Regalcare At Greenwich serves a specific niche: families who place a premium on robust rehabilitation, strong clinical oversight, and a clean, pleasant environment, and who are prepared to actively engage with staff to ensure coverage during all shifts. The same family should be ready to scrutinize staffing patterns, ask pointed questions about call-bell response times, and verify how care plans are adjusted when patient needs spike. This facility can deliver meaningful recovery and dignified long-term care, but its appeal hinges on consistent staffing and a vigilant family advocate to ensure that the plan of care is carried out at all hours.

Practical next steps for decision-makers are concrete. Schedule multiple tours on different days and times to observe staffing during peak and off-peak hours; request to meet the head of therapy, the nursing supervisor, and the on-site physician team to gauge how care coordination works in real time. Ask for specifics on caregiver-to-resident ratios, call-answer times, and how quickly a resident in distress is attended to. Review the memory care capabilities if dementia or cognitive decline is a factor, and probe how individualized activity programming adapts to changing needs. Finally, verify state inspection records and CMS ratings, then compare them with a nearby alternate option that emphasizes either more consistent staffing or more intensive memory-care supports, whichever aligns best with the resident’s current and anticipated needs.

Features

Housing

  • 75 resident community capacity 75 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Westchester Cty (1 miles away) Westchester Cty (1 miles away)
  • LaGuardia (22 miles away) LaGuardia (22 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Regalcare At Greenwich is a premier assisted living community located in Greenwich, CT. Our community offers a wide range of amenities and care services to ensure that our residents live comfortably and receive the assistance they need.

One of the highlights of our community is our array of amenities. Residents can take advantage of our on-site beauty salon, where they can pamper themselves and feel their best. Our fully furnished apartments include cable or satellite TV for entertainment. We offer community-operated transportation for residents to easily access nearby destinations such as shopping centers, medical appointments, and entertainment venues.

Our computer center allows residents to stay connected with loved ones through email and social media. The dining room provides delicious restaurant-style meals prepared by our skilled culinary team. For those who enjoy staying active, our fitness room offers opportunities for physical exercise. Our gaming room provides entertainment and socialization opportunities, while our small library caters to those who enjoy reading.

Outdoor space is available for residents to relax and enjoy fresh air. Each apartment has private bathrooms for convenience and privacy. Housekeeping services are provided to ensure a clean and comfortable living environment. Additionally, we offer move-in coordination services to assist new residents with the transition process.

Care services at Regalcare At Greenwich are designed to meet the individual needs of each resident. Our 24-hour call system ensures that assistance is always available whenever needed. We provide 24-hour supervision for added peace of mind.

Our trained staff assists with activities of daily living such as bathing, dressing, and transfers. Special attention is given to individuals with diabetes through personalized diet plans. Medication management is also available to ensure medication adherence.

Mental wellness programs are implemented to promote emotional well-being among residents. We accommodate special dietary restrictions to cater to individual needs.

An array of activities are offered at our community, including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. These events foster socialization, engagement, and enjoyment among residents.

Regalcare At Greenwich is conveniently located near various amenities in Greenwich. Three cafes, four parks, nine pharmacies, eight physicians, five restaurants, six transportation options, one theater, and five hospitals are all within close proximity.

At Regalcare At Greenwich, we strive to provide a comfortable and caring environment where residents can thrive and enjoy their golden years. We invite you to visit our community and experience the exceptional care and lifestyle we offer.

Nearby Places of Interest

Located in Greenwich, Connecticut, this area offers a convenient and diverse range of amenities for seniors. With easy access to Westchester County Airport, Metro North train stations, and a variety of restaurants and cafes, seniors can enjoy hassle-free travel and dining options. Nearby parks like Tibbets Park and Hart's Brook Park & Preserve provide opportunities for outdoor recreation and relaxation. Medical facilities such as WestMed and Greenwich Hospital are within close proximity for healthcare needs. Additionally, places of worship like Stanwich Congregational Church cater to spiritual well-being. The presence of theaters like AMC Port Chester 14 adds entertainment options for seniors looking to enjoy movies. Overall, this area provides a comfortable and well-rounded environment for senior living in Greenwich.

Transportation

  • Westchester County Airport (HPN) (0.6 miles)
  • Million Air White Plains (0.8 miles)
  • Signature Flight Support (0.9 miles)
  • Valhalla Metro North Station (4.1 miles)
  • Port Chester Train Station (4.5 miles)
  • Greenwich Station (4.7 miles)
  • Metro North - Rye Train Station (5.3 miles)

Restaurants

  • Pepsico (1.9 miles)
  • Kneaded Bread (4.4 miles)
  • Bartaco (4.6 miles)
  • Roosters Market (4.7 miles)
  • City Limits Diner (4.8 miles)
  • Captain Lawrence Brewing Company (6.2 miles)
  • McDonald's (6.2 miles)

Parks

  • The Arbors (2.4 miles)
  • Tibbets Park (4 miles)
  • Havemeyer Fields (4.4 miles)
  • Bruce Park (4.9 miles)
  • Cos Cob Park (5.5 miles)
  • Hart's Brook Park & Preserve (6.4 miles)
  • Great Captain Island (6.7 miles)

Physicians

  • Digestive Disease & Nutrition Center of Westchester (3.2 miles)
  • WestMed (3.2 miles)
  • Westmed Medical Group (3.7 miles)
  • Weill Cornell Psychiatry at NewYork-Presbyterian Westchester Division (3.8 miles)
  • Greenwich Medical Building (3.9 miles)
  • ONS - Orthopaedic & Neurosurgery Specialists (3.9 miles)
  • HSS Westchester (3.9 miles)

Pharmacies

  • CVS Pharmacy (3.9 miles)
  • CVS Pharmacy (4 miles)
  • CVS Pharmacy (4.3 miles)
  • CVS Pharmacy (4.3 miles)
  • CVS Pharmacy (4.3 miles)
  • Saxon Pharmacy (4.4 miles)
  • CVS Pharmacy (4.4 miles)

Hospitals

  • Greenwich Hospital (3.9 miles)
  • Bendheim Cancer Center (4 miles)
  • Northeast Medical Group Family Medicine - Rye Brook (4.1 miles)
  • Burke Rehabilitation Hospital (4.3 miles)
  • White Plains Hospital (4.6 miles)
  • St Vincent's Hospital-Westchester (5.1 miles)
  • Stamford Hospital (7.5 miles)

Cafes

  • Nespresso Boutique at Bloomingdale's, Westchester (4.1 miles)
  • Coffee For Good (4.2 miles)
  • Starbucks (4.3 miles)
  • Starbucks (6 miles)
  • Starbucks (6.3 miles)
  • State Of The Art Coffee (7 miles)
  • Starbucks (7.3 miles)

Theaters

  • AMC Port Chester 14 (4.7 miles)

Places of Worship

  • Stanwich Congregational Church (5 miles)
  • Basilica Of St John The Evangelist (8.1 miles)
  • Congregation Agudath Sholom (8.5 miles)
  • Church of the Holy Spirit (8.6 miles)

Frequently Asked Questions

Where is Regalcare At Greenwich?

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