Centennial Health Care Center

Pros

• The staff at West Lake Lodge has been very helpful and responsive to concerns and questions from families.
• Residents enjoy participating in various activities, such as horse therapy, bingo, and crafts, which contribute to their well-being.
• Centennial Nursing Home is praised for its caring staff who treat residents with dignity and make them feel like family.
• The facility offers a supportive environment where residents can find comfort and familiarity in their surroundings.
• Families appreciate the medical team’s support in making decisions for the comfort of their loved ones, acknowledging the hard work of nursing staff and CNAs.
• Despite being an older building, the facility is well maintained, clean, and provides cozy living spaces for residents.
• Many families feel that Centennial is the ideal place for their loved ones due to the compassionate care provided by the staff during difficult times.

Cons

• The staff treats patients worse than dogs and makes excuses when complaints are made.
• There were instances where a resident was found naked without clothes or blankets and laying in dried vomit.
• The building is old, and some parts have a dingy look, which detracts from the overall experience.
• The facility's room sizes are very small, which may not meet all residents' preferences for personal space.
• Although the staff is helpful, there are concerns about the staffing levels being inadequate at times.
• The facility seems to need some maintenance, as noted by the need for repainting in certain areas.

Review

In today’s world, choosing the right long-term care facility for a loved one, especially those with dementia or other severe health issues, is an emotionally challenging decision. The reviews of various facilities highlight stark contrasts between experiences at different locations. On one hand, there are alarming accounts of neglect and abuse; on the other, there are commendations for dedicated and compassionate staff who work diligently to provide a nurturing environment.

One review paints a grim picture of a facility where patients are not only treated poorly but face inhumane conditions. The reviewer expressed their horror upon finding their loved one in distressing situations: lacking clothing, blankets, and even access to water, as well as being left in unacceptable conditions such as dried vomit. Complaints made to adult protective services and the health department indicate the severity of the situation, culminating in the imminent relocation of their loved one. This devastating experience highlights the critical importance of oversight and accountability in care facilities.

Conversely, another review reveals a significantly more positive experience at West Lake Lodge. A family member spoke warmly about the attentive nature of staff who were responsive to concerns regarding their loved one's mental state. Although they mentioned that the living quarters were small and shared—characteristic of older buildings—they acknowledged that cleanliness was maintained throughout the facility. They also highlighted engaging activities like horse therapy, bingo games, and arts and crafts that enriched their loved one's daily life. Such activities not only provide mental stimulation but also foster social connections among residents.

Centennial Nursing Home emerges from these reviews as a model institution when it comes to resident care and community involvement. One family described how caring staff became part of their support system during a difficult transition surrounding their father's placement into long-term care due to dementia. They noted the efforts made by nursing staff and CNAs (Certified Nursing Assistants) who helped facilitate comfort for residents while acknowledging that sometimes staffing levels could be improved. Importantly, they appreciated designated nurse liaisons who played an instrumental role in navigating challenging days within this support network.

Moreover, another heartfelt review commended Centennial for its deep commitment to dignity and respect for residents throughout their stay—an essential component when handling individuals who require extensive care due to illnesses such as strokes or advanced dementia. The author recounted how staff treated both residents and families with kindness during trying times, creating an atmosphere reminiscent of familial bonds rather than mere caregiver-patient relationships. Participation in numerous activities designed for family members fostered a sense of community within the facility.

Lastly, general observations from multiple reviewers point toward cheerfulness among residents—often facilitated by friendly staff dedicated to individual recovery journeys post-illness or injury. Residents appeared content through various recreational options available within well-maintained surroundings despite some criticisms about older infrastructures needing cosmetic improvements.

The overarching theme from these reviews underscores how vital it is for families seeking residential care for loved ones to conduct thorough research while remaining vigilant regarding standards of care provided at each potential facility—not just for themselves but also for those vulnerable individuals in need of compassion during life’s most challenging moments.

Physicians

• North Colorado Ear Nose & Throat (0.4 miles)
• Workwell Occupational Medicine - Greeley (0.4 miles)
• Family Physicians of Greeley (0.5 miles)
• Childrens Health Place (0.5 miles)
• Kaplan DR Kenneth (0.5 miles)
• Family Physicians Of Greeley Cottonwood Office (0.5 miles)
• Connect Hearing (0.5 miles)

Restaurants

• Cattlemen's Steak House (0.6 miles)
• Subway (0.6 miles)
• McDonald's (0.6 miles)
• KFC (0.6 miles)
• Taco Bell (0.7 miles)
• Jade Palace Chinese Restaurant (0.8 miles)
• Silver Mine Subs (0.9 miles)

Cafes

• The Blue Mug Coffee Bar (0.6 miles)
• Starbucks (1.3 miles)
• Panera Bread (1.8 miles)
• Dutch Bros Coffee (1.8 miles)
• Dutch Bros Coffee (2 miles)
• Starbucks (2.2 miles)
• The Human Bean (2.3 miles)

Pharmacies

• Walgreens (0.6 miles)
• Walgreens (0.8 miles)
• Walmart Pharmacy (1.5 miles)
• Safeway Food & Drug (1.8 miles)
• Walgreens (1.8 miles)
• Walgreens (2.2 miles)

Parks

• Bittersweet Park (0.8 miles)
• Glenmere Park (1.3 miles)
• Lincoln Park (2 miles)

Hospitals

• North Colorado Medical Center Hospitality House (1 miles)
• Monfort Family Birthing Center (1 miles)

Places of Worship

• Greeley Adventist Church (1.1 miles)
• Lutheran Campus Ministry (1.8 miles)
• Destiny Christian Center (1.9 miles)
• Mosaic Church (2.4 miles)

Theaters

• Cinemark Greeley Mall (1.8 miles)