Garden Square at Greeley

Pros

• The staff at Garden Square is described as fantastic and extremely helpful, always willing to answer questions and provide comfort to residents.
• Ashley and her team are praised for their understanding and empathetic care, greatly contributing to a family member's stability and well-being.
• The community is noted for its beautiful environment and caring staff, creating a welcoming atmosphere for residents.
• Many reviewers highlight the clean facilities and friendly interactions during tours of the community.
• Residents enjoy a variety of activities, and the staff is recognized for their genuine friendships with those they care for.
• Families appreciate the open communication from management, with some directors taking the time to follow up on residents' well-being after tours or transitions.
• Several reviewers express satisfaction with the food provided at Garden Square, considering it an important aspect of resident happiness.

Cons

• The community made the family take their loved one to the hospital instead of providing assistance, leading to their decision to move them out.
• There was a lack of communication regarding the prescription of medication, with the family only discovering it through a pharmacy bill.
• The new administrator often locked herself in her office and failed to return phone calls, leading to further frustrations for families.
• The administrator laughed off a serious incident involving a resident climbing out of a window and was not transparent about it with the family.
• After a care conference about medication side effects, the facility unilaterally prescribed Ativan without prior discussion with the family or adherence to agreed-upon protocols.
• Patients were referred to as "snowed" when over-medicated, indicating systemic issues with managing medications among residents.
• Families felt concerned for other elderly patients who might be unaware of conditions and protocols for prescribing medications in the facility.

Review

Garden Square of Greeley has received a mixture of feedback from families regarding the care and support provided to residents. On one hand, many families have expressed gratitude for the attentive and compassionate staff members who have helped their loved ones feel safe and comfortable. Positive reviews highlight the exceptional service provided by staff such as Ashley, who are commended for their understanding and empathetic approach to caregiving. Many family members noted that their loved ones thrived under this supportive environment, appreciating the efforts made to stabilize their mental and physical health.

However, not all feedback is positive; several reviewers raised serious concerns about communication issues and questionable care practices within the community. A recurring theme in these negative reviews is the lack of proactive communication from staff regarding medical decisions affecting residents. One family expressed alarm over an incident where medication was prescribed without any consultation or notification beforehand. They were shocked to find out that Seroquel had been administered without their knowledge, only learning of it through a bill from the pharmacy. This highlighted a troubling trend where important discussions about medication management occurred without family involvement, leaving them feeling sidelined in critical care decisions.

The frequency with which families encountered uncommunicative administrative staff further contributed to dissatisfaction. There are accounts of lengthy delays in returning phone calls or responding to requests for meetings, making it difficult for families to understand what was happening with their loved ones’ care plans. At one point, an incident occurred where a resident left her room undetected and was later found outside by the administrator—an alarming scenario that went uncommunicated until a care conference was demanded by concerned family members.

During this conference, families were promised discussions around alternative medications with fewer side effects for Alzheimer's patients; however, there was still confusion surrounding prescriptions given shortly after this meeting. Reports indicated that another drug called Ativan was administered without adequate follow-up or consent from family members, leading to heightened fears about overmedication—described as being "snowed." Such experiences elicited sympathy not only for affected residents but also concern for other elderly patients whose families may be unaware of similar conditions or protocol violations.

In contrast to these troubling accounts are reviews praising the overall atmosphere at Garden Square of Greeley. Several visitors noted how clean and well-maintained the facility appeared during tours and appreciated the friendliness exhibited by various staff members. Many felt welcomed upon entering the community and appreciated thorough tours highlighting available services and accommodations for residents' needs. Despite conflicting experiences regarding resident care quality, nearly all visitors acknowledged that staff dedicated themselves earnestly to enriching resident lives through daily activities.

Ultimately, while some families report positive outcomes owing to engaged and caring staff at Garden Square of Greeley, significant concerns remain regarding communication breakdowns between administration and families related to medication management and general oversight of resident wellbeing. These divided perspectives underline an urgent need for improvement in both transparency guidelines and direct familial engagement within eldercare settings—key factors influencing both satisfaction levels among current residents’ families as well as potential future admissions seeking reliable long-term care solutions.

This area of Greeley, Colorado offers a convenient and diverse range of amenities that would be beneficial for seniors looking to live in the area. With multiple physicians, pharmacies, cafes, restaurants, parks, hospitals, places of worship, and a theater nearby, residents have easy access to healthcare services, dining options, recreational activities, religious facilities, and entertainment opportunities. The proximity of Bittersweet Park and Glenmere Park provides opportunities for outdoor exercise and relaxation. Additionally, the North Colorado Medical Center Hospitality House and Monfort Family Birthing Center are located within a short distance for any medical emergencies or visits. Overall, this neighborhood provides a well-rounded environment for seniors looking to reside in Greeley.

Physicians

• North Colorado Ear Nose & Throat (0.4 miles)
• Workwell Occupational Medicine - Greeley (0.4 miles)
• Family Physicians of Greeley (0.5 miles)
• Connect Hearing (0.5 miles)
• Childrens Health Place (0.5 miles)
• Kaplan DR Kenneth (0.5 miles)
• Family Physicians Of Greeley Cottonwood Office (0.5 miles)

Cafes

• The Blue Mug Coffee Bar (0.6 miles)
• Starbucks (1.3 miles)
• Panera Bread (1.7 miles)
• Dutch Bros Coffee (1.7 miles)
• Dutch Bros Coffee (2 miles)
• Starbucks (2.1 miles)
• The Human Bean (2.3 miles)

Restaurants

• Cattlemen's Steak House (0.6 miles)
• Subway (0.6 miles)
• McDonald's (0.6 miles)
• KFC (0.7 miles)
• Taco Bell (0.8 miles)
• Jade Palace Chinese Restaurant (0.8 miles)
• Silver Mine Subs (1 miles)

Pharmacies

• Walgreens (0.6 miles)
• Walgreens (0.9 miles)
• Walmart Pharmacy (1.5 miles)
• Safeway Food & Drug (1.8 miles)
• Walgreens (1.8 miles)
• Walgreens (2.1 miles)

Parks

• Bittersweet Park (0.8 miles)
• Glenmere Park (1.3 miles)
• Lincoln Park (2 miles)

Hospitals

• North Colorado Medical Center Hospitality House (1 miles)
• Monfort Family Birthing Center (1 miles)

Places of Worship

• Greeley Adventist Church (1.1 miles)
• Lutheran Campus Ministry (1.7 miles)
• Destiny Christian Center (1.9 miles)
• Mosaic Church (2.3 miles)

Theaters

• Cinemark Greeley Mall (1.8 miles)