Mantey Heights Skilled Nursing & Rehabilitation
Save2825 Patterson Road, Grand Junction, CO 81506
For more information about senior living options: (844) 490-3973
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A wide range of families and caregivers have shared their experiences with Mantey Heights, painting a complex picture that includes both heartfelt praise and serious concerns. On the positive side, many reviewers describe a facility where the staff - from nurses to cleaning personnel, activities coordinators, kitchen workers, and maintenance teams - provide attentive, compassionate care. They note visible improvements over time, citing a cleaner environment, a well-kept lawn, and a palpable sense of hygiene as soon as you walk in. Several families express strong, heartfelt appreciation for the people who work there, calling the nursing and support staff "amazing" and saying they feel truly looked after. A number of residents seem to have had meaningful periods of stability and dignity under care at Mantey Heights, with comments that the place is welcoming, friendly, and dedicated to residents' well-being.
Numerous reviewers highlight specific staff members who made a difference. One family member emphasizes Tawana's (Twanna's) responsiveness, information, and friendliness, and notes that other staff members were consistently professional and courteous. A business owner who values customer service describes a place that meets those standards in its care delivery, and a family member recounts how the facility and its team helped their mom feel safe and supported during a challenging transition. There are also endorsements from people who witnessed ongoing improvements: one reviewer spoke of a mother whose well-being and quality of life improved significantly after moving to Mantey Heights, despite transitional kitchen staffing issues; they described the staff as loving, qualified, and responsive, and they appreciated the on-site hospice care that could support both resident and family.
Amid the positive stories, there are also serious, sometimes troubling, accounts that should not be overlooked. A hospice volunteer recounts visiting a friend who, by their observation, often appeared disheveled and smelled of urine, concluding that the resident deserved more attentive care. This perspective points to lapses in daily hygiene and supervision that concern families and volunteers alike and serves as a counterpoint to the more glowing testimonials. Another reviewer describes a long tenure with a loved one at the facility during which the family felt the staff shortage translated into insufficient care, including concerns about outside time, nutrition, and even safety. They describe a situation where they believed medications were being mishandled, contributing to a sense of mistrust and fear about the resident's treatment.
There are additional critiques that focus on administrative and regulatory issues. One family member, after the passing of their loved one, ran into what they described as a confusing billing situation - an insistence on a "final final" bill amid ongoing charges - and reported that information about their brother, who was not the designated POA, had been shared in a way they felt violated patient privacy. They asked to be contacted and expressed frustration with the communications process, pointing to HIPAA concerns. Another reviewer raised concerns about dementia care training and accreditation status, noting that the facility was not accredited for memory care and that their mother, who had dementia, was removed from the facility after problematic behavior, which left the family feeling unsettled and uncertain about how well the staff understood dementia-related needs.
Weight loss and communication gaps are additional themes in the negative accounts. One reviewer stated that their loved one lost a substantial amount of weight without being adequately informed, describing the situation as wrong and unhelpful to family members trying to stay apprised of a resident's health status. Related remarks touch on the overall quality of care and the transparency families expect from a nursing facility, especially when a resident's condition declines or requires specialized dementia care. In contrast to these concerns, another reviewer admits to initial skepticism but ultimately found the staff to be among the best they had encountered, acknowledging that any facility has room for improvement while praising the personal warmth and dedication of the caregivers.
Despite the spectrum of experiences, several narratives converge on a common thread: Mantey Heights is a place of strong, caring leadership and dedicated staff who can deliver outstanding, dignified support for residents and their families. Families repeatedly describe caregivers who go above and beyond, celebrate the facility's improvements, and express gratitude for the on-site hospice services that support both patient comfort and family peace of mind. Yet, the reviews also underscore the reality that staffing pressures, clinical complexities, and administrative processes can create troubling gaps that affect daily life and trust. In the end, many families weigh these positives and negatives together, concluding that Mantey Heights has the potential to be a compassionate home for loved ones, even as they urge ongoing attention to staff levels, communication, and dementia-specific training to ensure consistency of care for every resident.
Overall, the complex mosaic of experiences at Mantey Heights reflects a facility that can be a source of great comfort and relief for families when functioning well, while also presenting barriers and concerns that warrant ongoing attention. Positive testimonials emphasize the warmth, professionalism, and dedication of the staff, the modernization and cleanliness of the environment, and the availability of on-site hospice care that supports residents in their final chapters. Critical voices caution that staffing shortages, inconsistent care, dietary issues, privacy concerns, and questions about memory-care training require continued focus and accountability. The resulting portrait is not one-note but rather a spectrum of care experiences, underscoring the importance of active, ongoing communication between families, residents, and the administration to ensure that every patient receives steady, respectful, and high-quality care.
Mantey Heights Skilled Nursing & Rehabilitation in Grand Junction, CO is an exceptional assisted living community offering a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, allowing residents to have professional haircuts and styling without leaving the premises.
Residents can enjoy their favorite shows and movies with cable or satellite TV in their private rooms or in the common areas. For those who need transportation, the community offers community-operated transportation as well as transportation arrangements to doctors' appointments.
Keeping up with technology is made easy with the computer center and access to Wi-Fi/high-speed internet throughout the community. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. Special dietary restrictions are accommodated for.
To stay active and healthy, there is a fitness room and wellness center available for residents. The gaming room provides entertainment and social interaction. For those who enjoy reading, there is a small library with various books available.
The community also provides move-in coordination services for a hassle-free transition. Housekeeping services ensure that the living spaces are always clean and tidy. Residents have access to outdoor spaces such as gardens where they can relax and enjoy nature.
In terms of care services, Mantey Heights has a 24-hour call system along with 24-hour supervision to ensure residents' safety at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members.
Residents who require diabetes diets or have special dietary restrictions will find their needs met by the dedicated staff who prepare meals accordingly. Medication management is also offered to ensure that residents take their medications correctly and on schedule.
The mental wellness program focuses on promoting emotional well-being among residents. Transportation arrangements are made for both non-medical purposes as well as transportations to doctors' appointments.
Various activities are organized daily for residents to participate in such as fitness programs, planned day trips, and resident-run activities. Additionally, concierge services are available to assist residents with any requests or inquiries they may have.
Mantey Heights is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This ensures that residents have easy access to essential amenities and services in the surrounding neighborhood.
Overall, Mantey Heights Skilled Nursing & Rehabilitation provides a comfortable and supportive environment where residents can receive quality care while enjoying a variety of amenities and engaging in various activities that enhance their physical and emotional well-being.
Mantey Heights Skilled Nursing & Rehabilitation is located at 2825 Patterson Road, Grand Junction, CO 81506 in Mesa County, Colorado
Mantey Heights Skilled Nursing & Rehabilitation on seniors.fyi includes 9 photos including images showing interior, windows, decor, church, television, salon, trees, fence, and more.
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