Willow Tree Care Center
Save2050 South Main Street, Delta, CO 81416
For more information about senior living options: (844) 490-3973
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Willow Tree has made beautiful changes inside and out. The facility is very clean and smells great. The staff are amazing, kind, and caring. Amber and David are noted for going above and beyond. The nursing staff are amazing and go above and beyond. The environment at Willow Tree is happy and home-like. The Willow Tree staff treat residents and one another like family. The facility is clean, safe, and well organized. The food is great. The center offers private single rooms that can be decorated to feel like home.
The facility is filthy, starting with the front door glass being dirty early in the morning. The public restrooms are gross, and residents are sometimes allowed to use them. Physical therapy is non-existent. The food is bad. The turnover of staff is huge because they don't pay well. The administration is terrible; no one is ever there or available, and phone calls are not returned. The private-pay rate at $8,200 per month is criticized. They are severely short-staffed and underexperienced. One resident was neglected to the point of death. The staff do not seem to care and only put on a good show at first before the quality declines.Willow Tree elicits a wide spectrum of feelings from those who have interacted with it, and the reviews read like a rollercoaster of praise, concern, and caution. On one hand, visitors repeatedly note bright changes, cleanliness, and a welcoming atmosphere. A few readers describe it as a place that feels fresh and well cared-for, with statements like "Very clean and smelled great!" and reminders that there have been "beautiful changes inside and out." In some accounts, the environment is described as homey, stress-free, and organized, with residents and families alike noting a sense of comfort and a positive vibe in the halls.
But the other side of the picture is equally forceful. A number of reviewers paint Willow Tree as deeply problematic. One person goes so far as to say they believe the facility deserves zero stars, accusing it of filth, particularly at the front door and in the public restrooms, and alleging that residents sometimes use those restrooms when they shouldn't. There are harsh critiques about staffing and pay, with claims that turnover is high because staff aren't paid well, and a firm complaint that private pay can be as high as $8,200 per month. Physical therapy is described by some as non-existent, and the overall quality of food is criticized as well. In short, there are strong accusations of neglect and disregard, with the admonition that they wouldn't want anyone they know to stay there.
Amid the strongly negative notes, there are also clear, persistent threads of nuance. Several reviewers acknowledge that some caregivers are wonderful and that certain staff members stand out for their compassion and responsiveness. Yet there is a recurring frustration with administration: "no one is ever there or available," and "concerns regarding care are usually addressed, but admin concerns are ignored." The tension between good direct care from some staff and systemic issues at the administrative level recurs across many accounts. Some reviewers also flag changes in how rooms are allocated, noting a shift from single to double occupancy, which could pose challenges for residents with dementia and their families.
There are moments of standout kindness that appear repeatedly in the narratives. In one touching instance, a nurse went to a resident's room, charged a phone, and conveyed the family's concern - an act described as something the nurse "didn't have to do, but was precious and caring." The nurse's name is mentioned with gratitude in one review, illustrating how individual staff members can leave a lasting impression even amid broader organizational concerns. Amber, a social worker, and David, among others, are repeatedly praised for going "above and beyond." Several families credit Amber with facilitating services and helping to reverse neglectful situations they believe had occurred, creating a sense that some staff members are particularly dedicated and effective advocates for residents.
Family members also speak positively about Willow Tree's rehab experiences and its overall care culture when it shines. One family member - whose father was a rehabilitation patient and then became a resident - describes the staff as "very helpful, professional, and caring," and compares Willow Tree favorably to other facilities in the area. Phrases like "head and shoulders above the other care facilities" surface in reference to Amber and David's contributions, and a guest states that they would "recommend everyone come here for rehab," feeling comfortable, at home, and well cared for during their stay. In another testament, Amber's support is highlighted again as a key factor in getting services that would have been inaccessible otherwise, and the facility is described as clean and well organized during visits.
Several reviews emphasize the emotional and relational warmth that staff can foster. Phrases like "the staff treat each other and the residents like family," and "the CNA's and nurses are great," recur across multiple posts. Visitors describe feeling welcomed, with statements about a "family type environment," a home-like atmosphere, and staff who communicate with families in a way that promotes trust. The impression of a place where residents can be known and cared for on a personal level - where staff are described as passionate and dedicated - recurs in several testimonials. For some families, Willow Tree feels like a sanctuary where loved ones are treated with dignity and respect.
Yet the most cautionary notes cannot be ignored. A particularly stark review describes severe staffing shortages and a lack of experience, with the claim that one resident was neglected to the point of death. That account urges readers to be aware and to approach the facility with a critical eye. It stands in stark contrast to the many messages of care and dedication that appear elsewhere in the pool of reviews. The juxtaposition underscores the complexity of Willow Tree's reputation: the same place that can inspire overwhelming gratitude and deep appreciation can also be a source of genuine fear and alarm for other families.
Food, too, becomes a point of divergence. Some reviewers praise the meals as good and even describe the food as a strength, while others label the food as lacking or disappointing. The sentiment is split enough that readers are left to weigh personal taste against the reported experiences of care and cleanliness. In a community with such varied impressions, the culinary experience seems to be another dimension where perception differs markedly from one resident or guest to another.
Across these testimonies, one common takeaway emerges: Willow Tree clearly hosts a broad spectrum of experiences. For potential families evaluating care for a loved one, the reviews suggest a careful, nuanced approach. It may be worth direct conversations with staff and administrators, more than a single visit, and perhaps a focus on how the facility currently handles staffing stability, communication with families, and the specific care needs of the resident in question. If Amber or Theresa are available, their demonstrated responsiveness in some accounts might be a helpful indicator of the kind of advocacy a family can expect. Above all, the messages remind us that a care facility can offer warmth, community, and genuine acts of kindness in some moments, while presenting serious concerns in others - calling for careful discernment by families seeking the best possible care for their loved ones.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Montrose Regional (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Willow Tree Care Center in Delta, CO is a well-appointed and comfortable assisted living community that offers a range of amenities and care services to support its residents. The community features a beauty salon for residents to enjoy pampering and grooming services, as well as access to cable or satellite TV for entertainment. Community operated transportation is available for residents who need assistance getting around, and there is also a computer center for those who wish to stay connected digitally.
The dining room provides restaurant-style dining experiences, with meals prepared and served by the staff. Residents can also take advantage of the kitchenette if they prefer to prepare their own meals. Housekeeping services ensure that living spaces remain clean and tidy.
Residents have access to various recreational facilities within the community, including a fitness room and gaming room for physical activity and socializing. Outdoor space, such as a garden, allows residents to enjoy fresh air and nature. A small library offers opportunities for reading and quiet relaxation.
Other amenities include private bathrooms for each resident's convenience, as well as telephone services for staying connected with loved ones. Move-in coordination is provided to help new residents settle into their new home smoothly.
Care services at Willow Tree Care Center include 24-hour call system and supervision, ensuring that help is readily available whenever needed. Assistance with activities of daily living such as bathing, dressing, and transfers is provided to support residents' independence. The community also accommodates special dietary restrictions and offers diabetes diet management.
Medication management ensures that medications are taken correctly, while a mental wellness program promotes overall emotional health. Transportation arrangements can be made for non-medical needs or doctors appointments.
Residents can participate in various activities organized by the community, including fitness programs and scheduled daily activities. Planned day trips provide opportunities for exploration and enjoyment outside the community. Resident-run activities allow individuals to take charge of their own recreational experiences.
Located in Delta, CO, Willow Tree Care Center benefits from its proximity to various amenities and services in the surrounding area. Nearby, residents can find cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals within a short distance. This makes it convenient for residents to access these resources as needed.
This part of Delta, Colorado offers a variety of amenities and services that cater to senior living. With multiple places of worship nearby such as the Church of Jesus Christ of Latter Day Saints and Grace Community Church, seniors can easily find spiritual support and community connections. There are also a range of dining options including Pizza Hut and House of Chin for convenient meals. Transportation options like U-Haul and the Delta Airport provide accessibility for travel needs. The area also boasts several cafes like Doghouse Espresso and Clydes Cafe for social gatherings or relaxing outings. For medical care, there are physicians offices such as Delta Orthopedics and Grand Mesa Oncology as well as hospitals like Delta County Memorial Hospital. Additionally, parks like Confluence Park offer opportunities for outdoor recreation and relaxation in a peaceful setting. Overall, this area of Delta provides a well-rounded environment with various resources to support comfortable senior living.
Willow Tree Care Center is located at 2050 South Main Street, Delta, CO 81416 in Montrose County, Colorado
Willow Tree Care Center on seniors.fyi includes 6 photos including images showing interior, bedroom, decor, living room, dining, windows, rehabilitation, physical therapy, and more.
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