540 Main St # 110, Delta, CO 81416
To contact a resident: (970) 874-6901
For more information about senior living options: (866) 208-4318
Overall Review of Rocky Mountain Nurses Inc
Pros
RMSC is a client-centered practice with heart.- The staff are positive, thorough, and reliably follow up when needed.
- The staff appear happy with their jobs, reflecting a strong team approach and valuing staff at all levels.
- Jill S., a PA-C, is described as an angel in disguise and is extremely responsive, professional, and caring.
- Corinne Rantala, PA, is a caring, compassionate, and thorough practitioner who listens to concerns and collaborates to provide the best plan.
- Leeah went above and beyond to help obtain therapy orders for a patient.
- Dennis Bronstein is great with residents, families, and care staff.
- Mark Sanazaro, MD and Alicia Smith, PA-C provide outstanding care with strong medical acumen and deep compassion.
Cons
The billing department has repeatedly failed to return calls after multiple messages.- The staff are described as rude, obnoxious, and unresponsive, with terrible management.
- Dr. Unrein is rude, defensive, and disrespectful toward patients and their families.
- Dr. Marina Bachurina and Nurse Christina are described as negligent in providing care, with medications stopped without notice.
- Dr. Bachurina abruptly discontinued thyroid and psychotropic medications without proper tapering, causing withdrawal and distress.
- The Disappearing Doctor rarely shows up or responds, failing to check on the patient despite assurances.
- Family members/POAs were not notified about medication changes, despite legal obligations to do so.
- There are reports of gaslighting, abusive tactics, and being yelled at when seeking information.
Review
Rocky Mountain Nurses Inc. is best suited for families that want hands-on, nurse-led medical oversight and a care-team approach to daily needs in an assisted living or rehab context, with a willingness to actively monitor coordination and medication management. The strongest point across many reviews is the genuine, patient-centered ethos when care is delivered by committed staff. When the team is functioning well, the care feels thorough, with meaningful follow-up and clear communication. Several families report that switching to this provider produced a dramatic improvement over prior agencies, highlighted by kindness in every phone call and a sense that the client truly matters. This is not a distant, impersonal service; it rewards families who press for consistent engagement and accountability.
Those considering alternatives should be aware of several red flags that recur in feedback. If administrative reliability is non-negotiable, this option may not fit. Repeated billing questions, unreturned calls, and long delays in resolving financial matters are common enough to disrupt peace of mind. Office management and front-desk interactions are another recurring pain point; rude or obstructive communications can compound stress during already challenging times. Additionally, there are troubling reports of specific clinicians who appear negligent or careless, including abrupt medication changes without notice or proper family involvement, and a historic pattern of missed or delayed treatment that undermines trust. For families with limited time to supervise, these gaps can be decisive.
On the positive side, the strongest pros center on caregiver dedication and patient-centric practice. When care teams are engaged, they show up with competency and genuinely compassionate attitudes. Providers such as Jill S., a PA-C, are praised for responsiveness, clarity, and reassurance, and Dennis Bronstein earns kudos for his rapport with residents and families. Corinne Rantala, PA, is repeatedly cited as a benchmark for thorough, empathetic care that keeps families informed and involved. The nurse-led backbone, team members who communicate, follow up, and coordinate services, creates a real contrast to prior experiences with other agencies. In a best-case scenario, these clinicians deliver reliable medical oversight and a warmth that eases anxiety for family members.
Those strengths do not fully offset the most serious drawbacks. Medication management lapses, abrupt drug changes, and delays in treating infections or addressing pain can create real risk for vulnerable residents. When a clinician “disappears” or shows inconsistent availability, families are left uncertain about what is happening with care. Billing problems compound the problem, as unresolved financial issues coexist with clinical concerns, making it hard to separate treatment quality from administrative friction. The risk of miscommunication, such as not notifying a power of attorney for healthcare about critical changes, further undermines confidence and can necessitate external escalation or guardianship-level involvement.
Overall, the balance tilts toward a cautious endorsement, contingent on rigid safeguards and proactive family involvement. The proven value lies in a dependable, person-centered medical team, capable of thorough assessment and timely follow-up, when the right clinicians are on duty and the administration remains reliable. To maximize the odds of a favorable outcome, prospective families should insist on a named medical director and a defined care plan, plus a transparent medication-management protocol and a clear billing contact with agreed response times. Scheduling regular, scheduled family updates and a documented escalation path for urgent concerns are essential. If those safeguards cannot be secured, or if ongoing billing frustrations persist, pursuing alternatives with stronger administrative reliability and more consistent clinician availability becomes the prudent path.
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