Sunny Vista Living Center

Pros

• The facility and rooms at Sunny Vista are described as clean, neat, and well-maintained, creating a pleasant environment for residents.
• Many residents appreciate the friendly and professional demeanor of the staff, especially noting the exceptional care provided by nurses.
• The food served at Sunny Vista has received positive remarks for its taste and quality from several residents.
• Residents have expressed gratitude for enjoyable activities organized by the staff, such as bingo games and themed parties that foster a sense of community.
• The management is praised for their hands-on approach, timely maintenance, and effort to keep residents informed about happenings in the facility.
• Several individuals commend specific staff members for their remarkable attitudes and support during recovery processes, contributing to improved outcomes.
• Overall experiences shared by some residents highlight satisfaction with their stays at Sunny Vista, emphasizing supportive care that positively affected their health journeys.

Cons

• The staff at Sunny Vista is described as a complete nightmare, with upper management exhibiting unprofessional behavior and openly gossiping about each other.
• Several residents have reported missing personal belongings, including money and jewelry, leading to concerns about the facility's integrity.
• There are complaints about long wait times for medication, with some residents waiting up to 6 hours past scheduled times and experiencing deteriorating health as a result.
• One reviewer noted that after nearly a week in the facility, their loved one's condition had worsened instead of improved, raising serious concerns about the quality of care provided.
• The financial office is criticized for being unhelpful and ineffective, causing frustration regarding billing issues and overpayments.
• A visitor experienced food quality significantly declining compared to previous visits, labeling it as "absolutely horrible."
• Multiple reviewers mentioned that there never seems to be enough staff available to attend to patients' needs adequately.
• A resident expressed feelings of abandonment by the staff despite family presence, highlighting a severe disconnect in patient care during critical moments.

Review

Sunny Vista Living Center has garnered a wide array of reviews from residents and their families, reflecting both positive experiences and significant concerns. The facility, while described as clean and modern, appears to be experiencing staffing challenges that are impacting the quality of care provided to residents.

Many reviewers praised the cleanliness of the building and the professionalism of the staff. Residents spoke highly of their care experiences, noting that many nurses were helpful and attentive. For instance, one individual shared their gratitude for the support received during recovery after surgery, highlighting how the dedicated staff motivated them in their healing process. Others noted that the food was generally good, with some mentioning social events such as Super Bowl parties and bingo games aimed at enhancing residents' experience.

However, not all reviews reflected this rosy picture. A recurring theme in several critiques was the prevalence of understaffing at Sunny Vista Living Center. Many family members expressed concern over long wait times for medication and assistance. One account detailed alarming delays in medication delivery—up to six hours—resulting in deteriorating health for a resident post-surgery. This echoed sentiments from others who felt staff seemed overwhelmed and unable to provide timely care.

Concerns about safety also surfaced prominently among certain reviewers. One family member reported distressing accounts from their grandmother about missing personal items and a stark change in atmosphere once visitors left, leading to feelings of neglect among residents when not under supervision. Such comments were coupled with statements indicating a lackluster response from management regarding these issues, fostering an environment where residents felt abandoned.

In contrast to these negative experiences regarding management responsiveness, some reviews highlighted strong leadership at Sunny Vista’s independent living section known as The Villa. Residents commended Cathy Post, the manager, emphasizing her commitment to maintaining high standards within the community through regular inspections and open communication with tenants about updates and repairs. This aspect of management stood out favorably amidst complaints about upper-level administrative issues affecting patient care quality elsewhere in the facility.

Despite these commendations for specific staff members’ dedication and skill—particularly nurses—there remained significant dissatisfaction overall concerning operational inefficiencies across various departments including financial services which failed to address billing inquiries effectively or process refunds timely for some residents’ families.

Ultimately, while Sunny Vista Living Center offers potential advantages such as great facilities and dedicated front-line staff willing to go above expectations during challenging situations—as evidenced by multiple endorsements—the overarching narrative suggests serious lapses in adequate staffing levels and managerial oversight detracting from its reputation as a reliable choice for elderly care or rehabilitation services. Families are encouraged to carefully assess these factors before considering placement here for loved ones dependent on sustained medical attention.

Pharmacies

• Quality Choice (0.4 miles)
• Walgreens (0.4 miles)
• CVS Pharmacy (0.6 miles)
• Indispensary (0.7 miles)
• Walgreens (0.8 miles)
• Canna Meds Wellness Center (1 miles)
• Walgreens (1.3 miles)

Physicians

• U Pikes Peak Eye Care (0.4 miles)
• Boulder Medical Building (0.8 miles)
• Glover Kristina DO - UCHealth-Kristina Glover DO (0.9 miles)
• Mark R Cook (0.9 miles)
• Blue Skies Center For Women (1 miles)
• Pikes Peak Mental Health (1 miles)
• Pikes Peak Nephrolog (1 miles)

Hospitals

• Memorial Hospital (0.7 miles)
• Memorial Health System Cancer (0.9 miles)
• Memorial Health Scheduling Service (1 miles)
• Memorial Hospital (1 miles)
• DaVita Pikes Peak Dialysis Center (1 miles)
• Total Renal Care (1.2 miles)
• St Francis Health Center (1.6 miles)

Parks

• Memorial Park (1.1 miles)
• John "Prairie Dog" O'Byrne Park (1.7 miles)
• Palmer Park (2 miles)
• Eastridge Dog Park (2.1 miles)
• Monument Valley Park (2.5 miles)
• America the Beautiful Park (2.8 miles)

Cafes

• Good Neighbors Meeting House (1.8 miles)
• Dutch Bros Coffee (2.1 miles)
• Dutch Bros Coffee (2.1 miles)
• Urban Steam Coffee Bar and Cafe (3 miles)

Restaurants

• McDonald's (1.9 miles)
• McDonald's (1.9 miles)
• Odyssey Gastropub (2.1 miles)
• Phantom Canyon (2.3 miles)
• Boonzaaijers Cakes & Pastries (2.6 miles)
• Shuga's (2.7 miles)
• Goat Patch Brewing Company (2.8 miles)

Places of Worship

• First United Methodist Church (2 miles)

Transportation

• I-25/Tejon Park N Ride (3 miles)