Beverly Healthcare Yreka

Pros

• The pain management process was quick and successful, leaving the patient pain-free.
• Becky, the nurse, was professional and comforting.
• Scott's prompt injection and swift procedure left the patient pain-free.
• The staff went above and beyond, and the facility was clean and welcoming for a traveling family.
• Rochelle was amazing and considerate, going above and beyond.
• The doctor was wonderful and kind to the children.
• The ER team was professional and friendly, with fast in-and-out service and effective testing.
• The pediatric blood draw was quick, with kind staff and a gentle phlebotomist.
• The facility and staff were wonderful, especially Dr. Youssef.
• Dr. Epperly did an amazing job with the broken heel, with superb bedside manner; the nurses and staff were amazing.
• The second ER visit was the best ever, with registration, triage, and doctor visit all in record time.
• What a great community hospital.

Cons

• The doctors are described as the worst, focusing on prescriptions to keep patients in the system and showing no compassion, which allegedly depressed the reviewer after seeing Dr. T. Dutton.
• The hospital is said to have a roach-infested kitchen, lazy staff, and inconsistent food quality.
• The facility is portrayed as riddled with nepotism, discrimination, and conflicts of interest, with lawsuits alleging inadequate treatment.
• Fairchild is labeled incompetent and uncaring toward patients, including poor treatment of children and dismissive attitudes toward tattoos.
• A patient claims a chest-pain incident was mishandled, with an inhaler given at discharge while more serious clotting was later found elsewhere.
• Billing is criticized as price gouging with frequent errors, and risk management or billing inquiries are allegedly not answered.
• One reviewer alleges a doctor ignored concerns, accused relatives of lying, and involved the police, portraying the physician as frightening and authoritarian.
• There are reports of extended ER waits with little or no attention for hours.

Review

Across a wide swath of experiences, the reviews paint a picture of a healthcare system that can feel like a blessing when the care goes smoothly and a source of frustration when it doesn't. Several patients recount highly positive encounters that begin with attentive scheduling, efficient triage, and compassionate, capable providers. In particular, the early back-pain story stands out: Orrin Rice in the clinic performed a thorough examination, ordered the right tests, and referred the patient to the hospital's pain management department. Scott Beer and Becky - the nurse who eased the patient through an in-room procedure - delivered quick, effective care, and the injection provided immediate relief. The patient left pain-free and grateful to Fairchild and its staff, a sentiment echoed by others who felt seen and efficiently treated in their moments of need.

Other visitors reinforce a sense of warmth and readiness to help, especially for families and travelers. One person praised the staff for going above and beyond while navigating two buildings for care, noting that the environment was extraordinarily clean and well-kept. A mother described a genuinely excellent urgent-care experience, highlighting a nurse named Rochelle who was thoughtful and professional, and a doctor who treated her children with kindness - an impression that she wished could be shared in her hometown as well. The emphasis on caring, patient, and kid-friendly attention runs through several accounts, including praise for a pediatric blood draw that was quick, gentle, and reassuring for a young patient. Cleanliness, organization, and a generally positive atmosphere received consistent nods from families who used the facilities.

Positive clinician experiences extend beyond the urgent-care setting. One reviewer noted a long-standing relationship with Dr. Swenson, who delivered their children and remains a trusted primary physician, underscoring the value of continuity and rapport. Another patient singled out a specific physician, Dr. Youssef, as exceptionally responsive and central to a favorable outcome for their mother-in-law's cancer care, highlighting both prompt communication and decisive action as hallmarks of good care. In the realm of specialty care, an orthopedic visit with Charles Epperly after a serious heel injury was described as fast-paced, with excellent bedside manner from the doctor and the entire team - nurses and staff working in concert to support the patient through a stressful time.

Not all reviews share sweetness and light, however. A number of accounts express deep frustration with certain doctors and systemic aspects of care. One harsh critique accuses some doctors of prioritizing prescriptions and "keeping you in their system," claiming a lack of compassion and a depressive effect after visits with a particular FNP (T. Dutton). This sentiment sits alongside broader accusations of neglect, with multiple references to misdiagnoses, missed lumps, or dismissive behavior that left patients feeling ignored or dismissed. These comments skew strongly negative and emphasize a perceived lack of empathy and adequate follow-through.

The Behavioral Health department garners its own mix of praise and concern. A patient with anxiety, CPTSD, and DID commends specific team members - Teresa Dunton, Cameron, Jeanette, Rachel, and Becky - for making appointments accessible and easy, signaling that dedicated personnel can make mental-health care feel more humane and approachable within the system. But there are also broader criticisms about how care is organized or compensated in some areas of the hospital, suggesting that some patients feel their needs get lost in administrative or financial processes.

Financial and administrative concerns surface in several distinct threads. One reviewer lays out a list of what they perceive as price gouging, billing errors, and a belief that the hospital prices imaging services far above other local facilities, accompanied by a call to use second opinions and to report issues to the state health department. The suggestion that billing and risk-management departments are hard to reach - and that attempts to file complaints do not yield timely responses - adds to a sense that the financial side of care can overshadow the clinical experience for some patients. These comments emphasize the tension between high-quality clinical care and the friction of cost, billing disputes, and patient advocacy.

A recurring negative theme involves broad dissatisfaction with hospital operations and culture. A few reviewers paint a stark picture of a facility that feels disorganized or uncaring, including claims of negligence, discrimination, and even lawsuits tied to patient experiences. The rhetoric can be strong, with some accounts describing the hospital as a "circus" or urging readers to seek care elsewhere - preferably in different towns or at Mount Shasta's hospital for those who question the quality or ethics of care. While these voices are less frequent than the positive ones, they carry significant weight for readers who may be evaluating where to seek help in urgent or serious medical situations.

Despite the divergent experiences, several comments circle back to praise for specific professionals who delivered outstanding care. Some reviewers credit the ER staff for moving through a high volume of patients with professionalism, even in busy moments, and appreciate the ability to complete essential procedures - like CAT scans or spinal injections - efficiently during a stressful time. Others celebrate fast turnaround times, from registration to discharge, when the facility was relatively calm and the care team could dedicate more attention to each patient. There is a clear sense that when the system aligns - empathetic clinicians, smooth administrative processes, and accessible departments - the care is evident, memorable, and deeply reassuring to families and individuals alike.

Taken together, the collection reveals a healthcare environment capable of extraordinary care and warmth, as well as serious friction points that leave patients feeling unheard or overcharged. The strongest positives center on compassionate, competent clinicians who communicate well and act decisively, combined with clean, welcoming facilities and efficient workflows that reduce patient anxiety. The most impactful negatives revolve around perceived dismissiveness, inconsistent or disputed diagnoses, billing disputes, and concerns about the broader ethics and governance of the hospital. Readers looking for a balanced view will find stories of hope and healing threaded through with warnings to verify pricing, seek second opinions when needed, and weigh individual providers carefully. In the end, the experiences described here suggest that for many, Fairchild and affiliated centers are a beacon of excellent care when staffing and processes are aligned, while for others, it remains a place where the emotional and financial dimensions of care demand greater attention.

This part of Yreka, California, offers a convenient and diverse range of amenities for seniors considering the area for living. With several medical practices, including Swenson Medical Practice and Fairchild Medical Group, in close proximity, residents have access to quality healthcare services. Additionally, there are various dining options such as Siskiyou Roadhouse and Natalee Thai Cuisine for enjoyable meals out. Transportation services like Enterprise Holdings and American Airlines provide ease of travel, while nearby places of worship such as Seventh Day Adventist Christian School and Country Baptist Church offer spiritual support. For leisure, seniors can explore parks like Lower Greenhorn Park or indulge in a cup of coffee at Golden Rush Expresso or Miner Perk. Overall, this area presents a well-rounded community with essential services for senior living.

Physicians

• Swenson Medical Practice (0 miles)
• Fairchild Medical Group (0.2 miles)
• Clarity Medical Spa (0.2 miles)
• Clarity Medical Spa (0.6 miles)
• Siskiyou Family Healthcare (0.6 miles)
• Yreka Women's Clinic (0.6 miles)
• Siskiyou Eye Center (1.7 miles)

Restaurants

• Siskiyou Roadhouse (0.1 miles)
• Momex Dining Concepts (0.1 miles)
• KFC (0.1 miles)
• Natalee Thai Cuisine (0.2 miles)
• Gold Rush Burgers (0.2 miles)
• El Zaguan (0.3 miles)
• Josefina's Taqueria (0.4 miles)

Transportation

• Enterprise Holdings (0.1 miles)
• U-Haul Neighborhood Dealer (0.8 miles)
• American Airlines (0.8 miles)
• Yreka Western Railroad (1 miles)
• Weed Airport (19.3 miles)

Places of Worship

• Seventh Day Adventist Christian School (0.2 miles)
• Ministerios Evenezer (0.2 miles)
• Southern Baptist Convention (0.4 miles)
• Country Baptist Church (1.1 miles)
• Lighthouse of Deliverance Yreka (1.2 miles)
• Of The Foursquare Gospel International Church (1.3 miles)
• Life Foursquare Church (1.4 miles)

Hospitals

• Fairchild Medical Center (0.2 miles)
• Mercy Medical Center Mt. Shasta (24.1 miles)

Cafes

• Golden Rush Expresso (0.5 miles)
• Miner Perk (0.6 miles)
• Wet Yer Whistle Espresso (0.8 miles)
• Bella Art Works Creative Cafe (1 miles)
• Starbucks (1 miles)

Pharmacies

• Rite Aid (0.6 miles)
• Yreka Pharmacy (0.6 miles)
• Weed Family Pharmacy (24.1 miles)
• Morning Blossom Farm (24.2 miles)
• MBF Naturals (24.3 miles)

Parks

• Lower Greenhorn Park (0.7 miles)
• Native American Heritage Park (1 miles)
• Native American Heritage Park (1.1 miles)
• Lake Shastina Community Center (18.8 miles)