Holiday Manor Care Center

Pros

• The staff at Holiday Manor Care Center showed nothing but love and care to the reviewer's mother.
• The facility is clean and well-maintained.
• The nursing department, especially Edna and Mary, are excellent and an asset to the building.
• The staff members at Holiday Manor Care Center are genuinely kind and caring towards the patients.
• There are many staff members available to provide 24-hour care for the patients.
• The nursing director takes the time to listen and reassure family members during times of concern.
• Patients have activities throughout the day to keep them occupied.
• Medication is carefully reviewed and reduced as much as possible by consulting with doctors.
• Staff encourage patients to eat on their own and provide specially prepared meals for individual health needs.
• Many safety precautions are taken, such as using beeping mats under bedsheets to notify staff when patients get up.

Cons

• "I would say don't even bother with the place because it doesn't seem that anyone cares there."
• "The staff is verbally abusive."
• "They're not teaching him anything as far as speech."
• "The food is horrible."
• "There is no customer service at all from staff at the front."
• "Several times, mom was found soiled and not being changed."
• "They are very understaffed and the time they can spend with a patient each day is about 23 minutes when the state and national average is about 1 hr 40 minutes."
• "Activities only take place with a few residents who are social, they do not try to integrate new residents who are shy."
• "Residents can only go outside with a nurse or visitor and there is no real shade to allow for comfort."
• "After two weeks my mother was severely injured due to negligence and had to be transferred to hospice facilities where she died a few days later."

Review

Holiday Manor Care Center has received mixed reviews from individuals with loved ones staying at the facility. One reviewer expressed dissatisfaction with the lack of care and attention given to their husband, who was admitted for speech therapy. According to them, the staff appeared uninterested and did not provide any meaningful speech instruction. Additionally, they criticized the quality of food provided, stating that it looked like pureed leftovers. This reviewer believed that the facility was not worth the money being paid.

In contrast, another reviewer had a positive experience with their mother's care at Holiday Manor. They praised several nurses for showing nothing but love towards their mother, especially mentioning Flor as being like a daughter to her. The manager, Miss Edna, was described as excellent and caring. The overall cleanliness of the facility was also commended by this reviewer.

However, another individual described a decline in the facility over the past five years when visiting their family member. They felt that there was a lack of customer service from staff at the front desk and noted employees smoking and listening to music instead of attending to their duties. While they acknowledged that some nursing department staff members were exceptional, they believed that changes needed to be made in administration for improvement.

A different reviewer expressed mixed feelings about Holiday Manor during their mother's seven-year stay. They acknowledged that while the facility is not horrible, it does have room for improvement. The reviewer suggested cleaning house and getting rid of lazy staff members who did not provide adequate care for residents. Despite this criticism, they mentioned some dedicated CNAs who genuinely cared about residents' well-being.

Another individual shared a disappointing experience with Holiday Manor Care Center after needing immediate placement for their mother. They observed neglectful treatment such as leaving her sitting alone in a chair during the day and inadequate hygiene practices regarding teeth brushing and clothing changes. This reviewer emphasized understaffing issues and pointed out misleading promises regarding activities provided at the facility.

Finally, one positive review highlighted Holiday Manor's excellent care for Alzheimer's and dementia patients. The reviewer mentioned the kind and caring staff who provided 24-hour care, allowing them peace of mind when working or spending time with their children. They dispelled the myth of excessive medication use, stating that the nursing director reviewed and reduced unnecessary mental condition medications. Personalized meal preparations, safety measures such as beeping mats, and overall attentive care were also praised.

In summary, while there are positive aspects to Holiday Manor Care Center, including dedicated staff members and cleanliness, there are also areas that need improvement. Concerns raised include inadequate speech therapy, unhelpful front desk staff, lazy employees, neglectful patient care, and misleading promises regarding activities. It is important for individuals seeking a nursing home to conduct thorough research and visit potential facilities beforehand to ensure quality care for their loved ones.

This part of Canoga Park, California offers a convenient and accessible location with a variety of amenities nearby. There are several pharmacies within a short distance, ensuring easy access to medications and healthcare needs. The area also boasts multiple parks for recreational activities and relaxation, as well as a selection of restaurants and cafes for dining options. For medical care, there are several physician offices and hospitals in the vicinity. Additionally, the proximity to Van Nuys Airport provides convenient transportation options for travel. Overall, this neighborhood offers a blend of practicality and comfort for seniors looking to reside in a bustling yet peaceful community.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.7 miles)

Parks

• Parthenia Park (1.2 miles)
• Shadow Ranch Park (2.8 miles)
• Chatsworth Park North (3.5 miles)
• Castle Peak Park (4.2 miles)
• Serrania Park (4.3 miles)
• Encino Bike Path (4.6 miles)
• Holleigh Bernson Memorial Park (5.1 miles)

Restaurants

• Brent's Delicatessen & Restaurant (1.4 miles)
• Stonefire Grill (1.4 miles)
• In-N-Out Burger (1.8 miles)
• McDonald's (1.8 miles)
• Wendy's (2 miles)
• Yard House (2.1 miles)
• Wood Ranch BBQ & Grill (2.1 miles)

Cafes

• Porto's Bakery & Cafe (1.8 miles)
• Winnetka Bowl (1.9 miles)
• Starbucks (2.1 miles)
• Starbucks (2.3 miles)
• Starbucks (3.3 miles)
• Starbucks (3.7 miles)
• Starbucks (4.2 miles)

Physicians

• UCLA Health Woodland Hills (2.6 miles)
• Evan Bachner Evan J Bachner MD (3 miles)
• Center For Orthopaedic Specialists (3 miles)
• Providence Medical Institute West Hills OB-GYN (3.1 miles)
• Liberty Pacific Advanced Imaging | West Hills (3.1 miles)
• Southern California Orthopedic Institute (7 miles)

Theaters

• AMC Porter Ranch 9 (4 miles)

Transportation

• Van Nuys Airport (VNY) (5.3 miles)
• Van Nuys FlyAway Bus Terminal to LAX (5.7 miles)

Hospitals

• Veterans Administration (5.9 miles)
• Rinaldi Convalescent Hospital (6.6 miles)

Places of Worship

• Immanuel Bible Church (6.9 miles)