Whittier Hospital Medical Center

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  • Interior

    A serene hospital patient room with two beds, a window letting in natural light, and a calming atmosphere.

  • Outdoors

    A front view of a hospital building surrounded by palm trees.

  • Building

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  • Architecture

    The front entrance of a modern hospital building on a sunny day.

  • Landscaping

    A storefront with a prominent sign and an American flag, set against a backdrop of blue skies and fluffy clouds.

  • Artwork

    A modern reception area featuring elegant furniture and a decorative artwork.

  • Lobby

    A woman standing at a counter in an office lobby, surrounded by informational signage and flags.

  • Exterior

    Exterior view of Whittier Hospital Medical Center on a clear day.

  • Office

    A reception area in an office, featuring a staff member at the front desk and employees working at their computers.

  • Waiting Area

    A view of a hospital reception area featuring a modern design and medical equipment.

Whittier Hospital Medical Center

9080 Colima Road, Whittier, CA 90605

For more information about senior living options: (844) 490-3973

3.4 from 100 reviews
5 stars
54
4 stars
5
3 stars
3
2 stars
2
1 stars
36

Skilled Nursing Facility

Overall Review of Whittier Hospital Medical Center

Pros

  • pro The night staff provided a great experience.
  • pro All staff members, including RNs and doctors, were amazing, very helpful, and answered every question.
  • pro A nurse called the next day to check up, showing an amazing team.
  • pro The Whittier Medical Center staff did an amazing job taking care of me.
  • pro Every staff member was kind, professional, and compassionate.
  • pro The facility is clean, the staff is friendly, and the doctors are caring.
  • pro This was the best emergency room experience the reviewer has had.
  • pro The hospital provided everything needed for the baby, including clothes, breast milk bags, blankets, diapers, and a belly binder.

Cons

  • pro The ER doctor spoke to the patient as if she were an idiot.
  • pro Her severe headache and facial numbness were minimized, with a band-aid said to solve it.
  • pro She would rather drive hundreds of miles than be treated by a doctor who didn't care.
  • pro She would never return to that ER.
  • pro The registration staff told her she would be charged even if she left without being seen.
  • pro The birthing staff were described as completely untrained.
  • pro A doctor yelled at the nursing staff for forgetting to give dilation medication.
  • pro There were insinuations about staying longer to maximize payment and about taking state insurance.
  • pro She was denied water for three days while others could eat, and privacy was not respected.
  • pro Language barriers existed because most nursing staff did not speak fluent English.
  • pro A claim was made about a program paying $150,000 cash to have a child born in the U.S.
  • pro She felt tortured and considered leaving against medical advice (AMA).
  • pro The overall message from the reviewer was to stay away from the hospital.

Review

The collection of experiences at Whittier Hospital and Whittier Medical Center spans a wide range of encounters, from glowing praise of caring staff and efficient service to troubling accounts of what some patients felt was dismissive or even hostile treatment. Across the board, many reviewers highlighted a clean facility, friendly people, and competent medical care in certain departments, while a handful described days or nights where communication, empathy, and bedside manner fell short of expectations. Taken together, the narratives paint a hospital system that can be a source of comfort and professional excellence for some patients, but also a place where others feel unheard, rushed, or pressured, depending on who was involved and when.

Several reviewers centered their stories on positive, reassuring experiences in the emergency department and with the night staff. One account describes a patient who faced a two-month, incapacitating headache with new facial numbness and pain and was impressed by how quickly the night team responded and attended to their needs. Others praised the overall approach of the emergency staff - professional, attentive, and capable of providing updates and explanations - creating a sense of relief at a time of health scare. There is also gratitude for how quickly care was delivered and how the environment was described as clean and orderly, with staff who seemed to genuinely want to help.

Yet not all ER experiences were favorable. A particularly negative review recounts a patient arriving with severe symptoms but feeling that the ER physician spoke to them as if they were incompetent, minimizing the severity of their pain. This reviewer felt dismissed and treated as if their pain could be solved with something as simple as a bandage, which sharply contrasted with the patient's understanding of an emergent situation. There is also mention of a front-desk interaction where registration staff supposedly advised that the patient would still be charged even if they left the clinic with little or no treatment, a detail that left the reviewer with a lasting impression of a lack of compassion and poor communication.

Beyond the ER, several accounts focus on maternity and birth, where the hospital receives mixed reviews. A family narrative highlights a highly positive birthing experience: the mother describes a smooth process from labor to cesarean delivery under Dr. Han, with both mother and baby emerging safe. The baby spent a few days in observation, and the hospital provided many necessities - baby clothes, breast milk bags, blankets, diapers, and even a belly binder - free of worry. The mother also notes the care and warmth of the nursing staff, the openness of the recovery and discharge process, and even practical touches like meals that could be adjusted to her Chinese palate, with her husband bringing in takeout. The overall tone is one of gratitude for the care team's dedication.

In stark contrast, another heavily negative maternity review describes a traumatic, poorly coordinated birth experience. The reviewer claims the staff was untrained and that an induction stretched for 38 hours before doctors yelled at nurses about missed dilation medications. They allege pressure to perform a C-section the next day and describe a post-operative environment where privacy and basic needs were compromised: limited food for days, a crowded room with a family presence from another patient, and a language barrier that made communication difficult. The reviewer accuses the hospital of a practice that seemed more concerned with financial arrangements than with patient care, recounting alleged conversations about staying three days for vaginal births and five days for C-sections to maximize payment. After attempting to raise concerns, the reviewer contends they were urged to sign an AMA (against medical advice) and ultimately chose to leave. This account emphasizes fear, distrust, and a perception that medical decisions were influenced by financial incentives rather than patient well-being.

There are also several more balanced or positive notes about maternal care and postnatal support. One reviewer with a husband who underwent outpatient surgery commends the staff, particularly noting a nurse named Aracely who was described as helpful and responsive to questions. The reviewer appreciated the follow-up care, including a call the next day to check on recovery, which reinforces the impression that the hospital's care extends beyond the bedside to ongoing patient support. In another maternity-related report, a family describes a calmer, well-coordinated experience during a hospital stay that included clear communication, efficient admissions, and timely post-surgical care, underscoring that many patients leave feeling reassured and well cared for.

Additional stories emphasize the breadth of hospital services and the role of radiology and other departments in patient experience. A reviewer recounts a head trauma case where a CT scan and X-ray were performed promptly on a Friday night, with radiology reports arriving after some waiting but still within a reasonable timeframe given after-hours constraints. The patient notes that, despite the late hour and the inevitable delays in testing, the care team was courteous, and the overall process allowed them to return home by late evening. The same account highlights the importance of having resources like power banks and chargers on hand, acknowledging that long ER visits can be taxing, and praising the team for their efficiency under pressure.

Taken together, these reviews illustrate a facility with many strengths: fast initial attention in some ER shifts, consistently friendly and attentive staff, clean and well-maintained facilities, and a medical team that can deliver comprehensive obstetric care, surgical readiness, and follow-up communication. They also underscore recurring challenges: inconsistent patient experiences, occasional feelings of being unheard or disrespected, and serious concerns about communication, particularly in high-stress moments or when language barriers arise. The obstetric narratives, in particular, reveal a tension between deeply positive, compassionate care and accusations of systemic issues or misaligned incentives that some patients feel undermine trust and safety.

For prospective patients seeking care at Whittier Hospital or Whittier Medical Center, these voices suggest that experiences can vary widely depending on the department, staffing, and timing. The hospital's clinicians and nurses show capacity for extraordinary support, warmth, and competent medical intervention, especially in obstetrics and postnatal care, as well as emergency services that respond quickly and professionally in many cases. However, potential patients may also want to be mindful of the parts of the experience that legacy reviews have flagged - particularly the importance of clear communication, attentive listening, and the humanizing elements of care during stressful emergencies or complex deliveries. In any case, the range of experiences documented here highlights the value of speaking up when care feels lacking and recognizing the dedicated clinicians who strive to provide thoughtful, patient-centered service even in the most challenging moments.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Long Beach (Daugherty) (12 miles away) Long Beach (Daugherty) (12 miles away)
  • John Wayne Orange Co (20 miles away) John Wayne Orange Co (20 miles away)
  • Los Angeles International (23 miles away) Los Angeles International (23 miles away)
  • Ontario International (24 miles away) Ontario International (24 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Whittier Hospital Medical Center in Whittier, CA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a peaceful and fully furnished environment with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, a small library, and outdoor spaces like gardens for relaxation and enjoyment.

Residents at Whittier Hospital Medical Center receive 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. The staff also provides medication management services to ensure the proper administration of medications. Special dietary needs are catered to with diabetes diets and special dietary restrictions available for residents.

The community encourages mental wellness through its mental wellness program that supports the emotional well-being of residents. Resident-run activities and scheduled daily activities keep residents engaged and socially active.

Whittier Hospital Medical Center is conveniently located near parks, pharmacies, restaurants, transportation options, theaters, and other hospitals for easy access to additional services and entertainment. Overall, this assisted living community is dedicated to providing a comfortable home-like environment with comprehensive care services to meet the individual needs of each resident.

Nearby Places of Interest

Hospitals

  • Ahmc Whittier Hospital Medical Center (0.1 miles)
  • Department of State Hospitals (3.9 miles)
  • Beverly Hospital (7.2 miles)
  • PIH Health Hospital (7.4 miles)
  • Kaiser Permanente Hospital (7.5 miles)
  • Del Rio Convalescent Center (7.6 miles)
  • Kaiser Permanente Baldwin Park Medical Center (8 miles)

Parks

  • Michigan Park (1.5 miles)
  • La Bonita Park (2.6 miles)
  • Rivera Park (5.5 miles)
  • Craig Regional Park (7.2 miles)
  • Central Park / La Palma Recreation & Community Services (7.2 miles)
  • Shadow Park Hoa (7.4 miles)
  • Cerritos Regional County Park (7.6 miles)

Pharmacies

  • Rite Aid (2 miles)
  • Rite Aid (2.3 miles)
  • CVS Pharmacy (3.6 miles)
  • CVS Pharmacy (3.7 miles)
  • CVS Pharmacy (4 miles)
  • CVS Pharmacy (4.6 miles)
  • SNP Work (4.9 miles)

Transportation

  • Metro La Mirada & Alondra Bus Stop (4.3 miles)

Theaters

  • AMC Norwalk 2 (4.6 miles)
  • AMC Puente Hills 20 (5.4 miles)
  • AMC DINE-IN Fullerton 2 (7.7 miles)
  • Harkins Theatres Cerritos 16 (8 miles)

Restaurants

  • Master Fresh Donuts (4.9 miles)
  • Thirsty Cow Korean BBQ (5.5 miles)
  • Banana Bay Restaurant (6.1 miles)
  • Porto's Bakery & Cafe (6.7 miles)
  • McDonald's (6.8 miles)
  • Olde Ship (6.8 miles)
  • The Hat (7.1 miles)

Physicians

  • St Jude Medical Center (5.8 miles)
  • St Jude's Heritage Medical Center (5.8 miles)
  • Kaiser Permanente, Euclid & Romneya (7.7 miles)
  • Paramount Physicians (10 miles)

Cafes

  • Tiger Sugar (6.2 miles)
  • Starbucks (6.3 miles)
  • Mother's Kitchen (7.5 miles)
  • Bopomofo Cafe (7.9 miles)
  • Starbucks (9 miles)
  • Starbucks (9.1 miles)
  • Panera Bread (9.1 miles)

Places of Worship

  • Chinese Baptist Church (9.7 miles)

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