Windsor Terrace Of Westlake Village | Photos and Reviews

Windsor Terrace Of Westlake Village in Thousand Oaks, CA

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250 Fairview Road, Thousand Oaks, CA 91361

For more information about senior living options: (866) 208-4318

4.5 from 127 reviews

5 stars

100

4 stars

3 stars

2 stars

1 stars

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Overall Review of Windsor Terrace Of Westlake Village

common 16 reviews mention this

Staff are frequently described as caring

Residents and families repeatedly describe the staff as kind and responsive.

Many reviews emphasize that the staff is approachable and attentive, from front-desk check-in to nursing and therapy teams. Several people say caregivers notice needs, provide clear communication, and keep patients comfortable day to day. A number of reviews also mention that therapy staff are supportive and help residents make progress during recovery. While most experiences are positive, a few reviews describe frustrating delays when asking for assistance.

caveat 6 reviews mention this

Call-button response is a concern

Some residents describe delays getting help after pressing call buttons.

A recurring negative point is that help is not always reached quickly when call buttons are used. Multiple reviewers describe waiting long periods before staff responded, including instances where family members had to intervene. One review also pairs the call-button issue with medication timing problems, which adds to the concern. These complaints appear alongside otherwise positive comments about cleanliness and friendliness, suggesting experiences may vary.

caveat 6 reviews mention this

Food quality is mixed

Food quality is inconsistent across reviews.

Some residents describe the food as cold, marginal, or even inedible, and several families say they bring outside food or snacks. Other reviewers say the food is good, surprisingly tasty, or acceptable for a facility setting. A few comments also tie dining experiences to limited meal options. Overall, dining appears to be a point where individual expectations and day-to-day delivery can differ.

common 12 reviews mention this

Facility cleanliness and brightness stand out

The facility is often described as clean, bright, and well kept.

Many reviews highlight an overall clean and bright environment, including comments about no bad odors and well-maintained rooms and bathrooms. Several people describe the facility as immaculate or spotless during visits and admissions. A few reviews also mention usability details like working elevators in a positive way, while others reference mechanical issues separately. Taken together, cleanliness shows up consistently as a strength even when other care concerns appear in the reviews.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

99 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Oxnard (21 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

This area of Thousand Oaks, California offers a variety of amenities and services that cater to seniors looking for convenience and ease of access. With several physicians, pharmacies, and hospitals within close proximity, residents can easily access healthcare services as needed. Additionally, there are cafes, restaurants, and parks nearby for leisurely activities and socializing with friends. Places of worship provide spiritual support, while theaters offer entertainment options. The neighborhood also features a mix of local businesses and national chains, catering to different preferences. Overall, this part of Thousand Oaks provides a well-rounded community for seniors seeking a comfortable and accessible living environment.

Physicians

AFP Health (0.1 miles)
Brain Performance Center (0.5 miles)
UCLA Health Westlake Village Primary & Specialty Care (0.5 miles)
Brian D. Rudin M.D. (0.5 miles)
Michael R. Schwartz MD (0.5 miles)
WellnessMart, MD (0.6 miles)
State of Mind Wellness Center (0.8 miles)

Cafes

Starbucks (0.4 miles)
Starbucks (1.4 miles)
Starbucks (2.4 miles)
Tifa Chocolate & Gelato (2.8 miles)
Lazy Dog Cafe (2.9 miles)
Starbucks (3.2 miles)
Starbucks (4.6 miles)

Restaurants

McDonald's (0.8 miles)
Brent's Delicatessen & Restaurant (1.2 miles)
Shake Shack (1.2 miles)
Namaste Spiceland (1.7 miles)
Zin Bistro Americana (2 miles)
tarantula Hill Brewing Company (2.1 miles)
Chick-Fil-A (2.5 miles)

Pharmacies

Rite Aid (0.8 miles)
CVS Pharmacy (1.3 miles)
CVS Pharmacy (2.3 miles)
CVS Pharmacy (2.7 miles)
CVS Pharmacy (3.1 miles)
CVS Pharmacy (3.4 miles)
Kramer's Pharmacy (4.3 miles)

Hospitals

Westlake Surgical Center (0.9 miles)
Thousand Oaks Surgical Hospital (1.8 miles)
Koveos, Efthimios DDS (3.8 miles)
Los Robles Hospital Cancer Center (3.8 miles)

Places of Worship

Calvary Community Church (2 miles)

Parks

Westlake Village Community Park (2.2 miles)
Conejo Creek South Park (2.4 miles)
Conejo Creek Park (2.6 miles)
Sapwi Trails Community Park (3.1 miles)
Oak Brook Park (3.5 miles)
Thousand Oaks Community Center and Park (4 miles)
Circle X Ranch (6.8 miles)

Theaters

AMC DINE-IN Thousand Oaks 14 (2.9 miles)

Frequently Asked Questions

Where is Windsor Terrace Of Westlake Village?

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