Lifeline Companion Services

Pros

• They describe the caregivers as professional, kind, and truly dedicated to patients' well-being.
• They praise the agency for compassionate care, clear communication, and confidence that loved ones are in good hands.
• Nenita Abrahams is credited with recognizing a severe medication reaction and potentially saving a life by taking the person to the ER.
• Ginny is described as absolutely fantastic - kind, caring, and trustworthy with elderly family.
• Home Helpers is called a lifesaver, with helpful, accommodating staff and knowledgeable caregivers.
• The office staff are amazing and consistently go above and beyond for clients.
• Leigha Heath is consistently described as the best in her field and an invaluable asset as a case manager.
• The team provides supportive, knowledgeable care and creates a village to ensure loved ones are cared for and safe.
• The owners, George and Patricia, are hands-on, caring, and responsive, with caregivers who are excellent and a company that is licensed, bonded, and insured.
• Home Helpers has repeatedly helped multiple generations and is described as compassionate, caring, and wonderful; highly recommended.
• They can step in at the last minute to organize care, demonstrating professionalism and dedication.

Cons

• None of the caregivers that were provided from these agencies worked out.
• They were unprofessional at best.

Review

Across the Home Helpers network, families repeatedly describe a level of care that feels personal, attentive, and consistently professional. The experiences shared reflect a deep commitment to the well?being of loved ones, from the moment care begins through ongoing coordination and support. In many households, caregivers are not just helping with daily tasks; they become trusted partners who bring warmth, reliability, and clear communication to every interaction. The overarching sense is one of compassionate excellence, where responses are tailored to individual needs and families feel confidently supported.

One caregiver, Daniel, stands out for his professional demeanor, kindness, and unwavering dedication to patients' well?being. Families note that he goes above and beyond to ensure every need is met, delivering care with compassion and excellence. The consistency of his approach helps families stay confident that their loved ones are in capable and attentive hands, with communication that remains clear and reassuring throughout the care journey.

A remarkable example of caregiver vigilance and lifesaving presence comes from Nenita Abrahams, entrusted with the care of a family member with Lewy Body Dementia. Nenita recently recognized that the patient was experiencing a severe reaction to a new medication, took decisive action, and transported them to the hospital ER. The result could have been much worse, and Lois Christensen?Reinhart expresses heartfelt gratitude, feeling that Nenita possibly saved a life. Stories like this highlight the critical value of attentive, proactive caregiving in everyday health management at home.

From Home Care of Ventura County, Ginny is described as absolutely fantastic - more than just a pleasure to work with, she is kind, caring, and trustworthy with elderly family members. The sense of security that comes from knowing a loved one would be in such considerate hands is a recurring theme in these testimonials, and Ginny epitomizes that level of trust and warmth.

Across the broader Home Helpers network, families describe a lifesaving level of service that extends beyond individual caregivers. The team is praised for being incredibly helpful and accommodating, with caregivers who are excellent and knowledgeable. Clients often regard choosing Home Helpers as the best decision for keeping loved ones safe at home, and they consistently thank the company for its responsive, supportive approach, from caregivers to scheduling and follow?ups.

The office staff and organizational culture receive frequent praise as well. Families note that the staff in the office are amazing and that the company really knows how to care for its clients. There is a strong sense that Home Helpers goes above and beyond not only for clients but also for employees, fostering an environment where caregivers feel supported and teams work cohesively to meet evolving needs.

Leigha Heath, a standout Case Manager, is repeatedly described as the absolute best in her field. Her expertise, knowledge, and practical problem?solving are highlighted as essential to the success of families navigating dementia, caregiver needs, and crisis situations. Leigha is commended for coordinating complex care, including situations that require 24?hour round?the?clock support, and for listening attentively to families while keeping everyone informed and engaged. Her role is portrayed as an invaluable resource, bringing calm, clarity, and effective solutions to challenging moments.

In addition to Leigha, the roster of team members - Lita, Margaree, Myra, Ingrid, Austin, and Dan - are cited as a wonderful, dependable group. Families emphasize that the combination of responsive administration and skilled, compassionate caregivers creates a reliable safety net during difficult phases of aging and illness. The sense of having a "village" supporting the loved one is repeatedly described as a transformative and comforting element of the experience.

There are also deeply personal stories of crisis and transition that underscore the human side of care. One family recounts a moment when a caregiver stepped in at the last minute to help a loved one transition into a peaceful passing, with Patricia and George providing steady leadership and compassionate service throughout. Another recurring theme is the dependence on a team that is not only skilled but genuinely invested - caregivers and coordinators who communicate openly, align with family goals, and respond with professionalism in the face of urgent needs.

George and Patricia Jones, the owners, are frequently highlighted for their hands?on involvement and community commitment. Families note that they are deeply engaged, responsive, and dedicated to ensuring top?quality care. The agency's credibility is reinforced by clear assurances that they are licensed, bonded, and insured, providing families with peace of mind about safety and accountability. The overarching impression is that the leadership model - together with a capable, caring staff - creates an environment where clients feel valued and protected.

Across multiple generations and numerous situations - from dementia care to post?stroke support, and from routine in?home assistance to end?of?life care - the Home Helpers network consistently delivers compassionate, capable care. Clients thank the organization for its ability to match skills and personalities with individual needs, its thoughtful problem?solving, and the steady, empathetic presence of caregivers and managers alike. In every testimonial, the throughline remains clear: reliable care delivered with heart, backed by a team that communicates well, coordinates effectively, and treats families and their loved ones with dignity and respect.

If you are seeking in?home care for a loved one, these reflections from families paint a vivid portrait of what the Home Helpers network stands for: dependable, thoughtful, and person?centered care that respects the comfort and dignity of every client while providing families with reassurance, community, and a trusted partner in the caregiving journey. The stories collectively affirm a dedication to excellence that families can rely on in moments of need, in times of transition, and for the ongoing care of those they hold dear.

Restaurants

• McDonald's (0.1 miles)
• Shake Shack (0.6 miles)
• Brent's Delicatessen & Restaurant (0.8 miles)
• Zin Bistro Americana (1.8 miles)
• In-N-Out Burger (2.2 miles)
• Namaste Spiceland (2.2 miles)
• tarantula Hill Brewing Company (2.7 miles)

Pharmacies

• Rite Aid (0.2 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.2 miles)
• Kramer's Pharmacy (3.7 miles)

Cafes

• Starbucks (0.3 miles)
• Starbucks (1.9 miles)
• Tifa Chocolate & Gelato (2.2 miles)
• Starbucks (3 miles)
• Starbucks (3.2 miles)
• Lazy Dog Cafe (3.5 miles)
• Starbucks (4.9 miles)

Physicians

• WellnessMart, MD (0.5 miles)
• State of Mind Wellness Center (0.5 miles)
• UCLA Health Westlake Village Primary & Specialty Care (0.5 miles)
• Brian D. Rudin M.D. (0.6 miles)
• Michael R. Schwartz MD (0.6 miles)
• Brain Performance Center (0.6 miles)
• Michael Lin, MD (0.6 miles)

Hospitals

• Westlake Surgical Center (0.8 miles)
• Thousand Oaks Surgical Hospital (2.4 miles)
• Los Robles Hospital Cancer Center (4.3 miles)
• Koveos, Efthimios DDS (4.3 miles)

Places of Worship

• Calvary Community Church (1.5 miles)

Parks

• Westlake Village Community Park (1.6 miles)
• Conejo Creek South Park (2.7 miles)
• Conejo Creek Park (2.9 miles)
• Sapwi Trails Community Park (3 miles)
• Oak Brook Park (3.6 miles)
• Thousand Oaks Community Center and Park (4.4 miles)
• Circle X Ranch (7.3 miles)

Theaters

• AMC DINE-IN Thousand Oaks 14 (3.5 miles)