Tampico Terrace Care Center

Pros

• The staff at Tampico Terrace Care Center was described as friendly and supportive by a previous visitor, creating a positive environment for recovery.
• The employees provided clear and informative responses to questions, showcasing their knowledge and professionalism in patient care.
• The administrative staff was praised for being incredibly helpful and informative regarding insurance and coverage questions, making the process easier for families.
• A past experience indicated that caring interactions among staff contributed positively to the overall rehabilitation experience for patients.

Cons

• The husband is feeling lonely and isolated in rehab, only seeing people for a couple of hours each day.
• The care facility's employees are unresponsive to calls and inquiries from family members.
• The husband is spending all his time in bed, which hinders his rehabilitation progress.
• The previous experience with the husband's stay was negative, as he was placed in a poorly lit room without company.
• The husband's prognosis is not improving due to inadequate rehabilitation support.
• The care received by the mother during her stay at Tampico Terrace was described as terrible.
• There is concern about the lack of adequate rehabilitation services provided to residents.

Review

The experiences at Tampico Terrace Care Center paint a complex picture of care and rehabilitation, with contrasting opinions from different individuals regarding the quality of service provided. One spouse recounts her husband's experience, which has been dominated by feelings of isolation and dissatisfaction, primarily due to the COVID-19 pandemic. She expresses frustration over her inability to visit him in person, feeling helpless as she can only see him through a window. This situation exacerbates her husband’s loneliness, especially considering that he spent two weeks in isolation in a room all by himself before moving to share with a roommate. During this time, the limited interaction he had consisted of just two hours per day when various rehab personnel came in for exercises.

Despite having undergone rehabilitation twice prior—first after a fall requiring hospitalization—the husband’s condition appears to have declined rather than improved. The wife describes his current state as one where he spends most of his time in bed, receiving therapy only during those brief visits from rehabilitation specialists. Her concern grows as she reflects on his previous room's lack of adequate lighting and stimulation, making it seem more like an institution than a place conducive to recovery. With the recent change to a shared room, there is cautious hope for improvement through social interaction; however, uncertainty remains about whether that alone will foster any significant recovery.

Communication issues compound their struggles at Tampico Terrace Care Center. The wife reports difficulties when trying to reach facility staff for updates or assistance about her husband's treatment. Despite numerous attempts to connect with the right personnel, she repeatedly found herself without answers, feeling ignored and frustrated by what she perceives as unresponsive care workers. This lack of communication not only adds stress but also raises concerns about her husband's overall well-being within the facility.

In contrast to this first account stands another review from an individual who had a much more favorable experience while their mother was at Tampico Terrace for stroke rehabilitation. This reviewer expresses high commendation for the friendly and supportive atmosphere they encountered upon interacting with staff members throughout their mother’s three-week stay. They highlight an essential aspect of care: responsiveness and clarity in communication between caregivers and families. When questions were posed regarding treatment or protocol, nurses and therapists provided thorough responses based on data entered into their systems—a testament to organized operations within the facility.

The administrative staff also earned praise from this reviewer for being instrumental in navigating insurance concerns and providing insights into coverage options—an often confusing aspect for families dealing with healthcare services during stressful times. Their efficiency helped ease many burdens associated with care management during a challenging period for both patients and their loved ones.

Ultimately, these reviews depict two distinctly different experiences underlining the variability that can exist even within the same healthcare institution. While one family member felt frustrated by seeming neglect and inadequate rehabilitative support leading potentially toward poor health outcomes for her husband, another family member fondly remembers compassionate service that eased their mother's transition back into recovery after suffering from a stroke. These divergent narratives raise important questions about consistency in patient care standards within such facilities—and how critical communication is within those frameworks affecting both patient experience and family peace of mind during rehabilitation journeys amidst unprecedented challenges like those imposed by the global pandemic.

This part of Walnut Creek, California offers a diverse range of amenities that cater to seniors looking for a vibrant and convenient lifestyle. With several parks nearby, including the Heather Farm All Abilities Playground and dog park, there are plenty of opportunities for outdoor recreation. The abundance of cafes and restaurants in the area provide a variety of dining options to suit different tastes. Access to quality healthcare is also readily available with several physicians and hospitals located within a short distance. Transportation options such as BART stations make it easy to get around the area without depending on a car. Additionally, entertainment options like theaters and pharmacies are conveniently located nearby, providing everything you need within close proximity. Overall, this neighborhood in Walnut Creek provides a well-rounded environment for seniors looking to enjoy their golden years in a comfortable and engaging community.

Parks

• Heather Farm All Abilities Playground (0.6 miles)
• Heather Farm Park (0.7 miles)
• Heather Farm Dog Park (0.9 miles)
• Civic Park (1 miles)
• Arbolado Park (2.5 miles)
• Rudgear Park (2.5 miles)
• Livorna Park (3.3 miles)

Cafes

• Bondadoso Coffee & Tea Collective Add to Favorites (1 miles)
• Marketplace Cafe (1.2 miles)
• Starbucks (1.2 miles)
• Philz Coffee (1.4 miles)
• Starbucks (1.5 miles)
• Peet's Coffee and Tea (4.2 miles)
• Sideboard Neighborhood Kitchen and Coffee Bar (4.2 miles)

Physicians

• Ford Lloyd C MD (1 miles)
• Derek Jue (1.1 miles)
• Golden State Dermatology (1.1 miles)
• Michael Y Chang, DO (1.5 miles)
• Ipm Medical Group (1.6 miles)
• Muir Orthopaedic Specialists - Redwood (1.7 miles)
• Muir Orthopedic Specialists (1.7 miles)

Restaurants

• Taco Bell (1.1 miles)
• True Food Kitchen (1.2 miles)
• Chick-Fil-A (1.3 miles)
• Gott’s Roadside (1.3 miles)
• Wendy's (1.5 miles)
• Rocco's Ristorante & Pizzeria (1.9 miles)
• Jack's Restaurant & Bar (2.6 miles)

Transportation

• Walnut Creek BART Station (1.3 miles)
• Pleasant Hill/Contra Costa Centre BART Station (1.4 miles)
• U-Haul of Concord (3.4 miles)
• North Concord/Martinez BART Station (6.5 miles)

Theaters

• Century Walnut Creek 14 and XD (1.3 miles)
• Century 16 Downtown Pleasant Hill and XD (2.5 miles)
• Solano Drive In (6.1 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.9 miles)
• Rite Aid (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3.1 miles)

Hospitals

• Kaiser Permanente Medical Center (1.5 miles)

Places of Worship

• Queen of All Saints (4.9 miles)